Works as expected 3/5
Seems to work as expected my data syncs would like to be able to share this data with Apple health app.
Great information app EXCEPT 4/5
For the life of me, I don’t understand why the app counts taking the mask off in the morning as one mask off event. While it actually is a mask off event, it seems STUPID to count taking it off when you rise in the morning especially since it counts against you if you need to get up and pee a couple times overnight. Old men, in particular, frequently need to get up more than one time a night. So under the current programming I get docked a point for something totally UNRELATED to my sleep performance.
IMHO, the last mask off event, after a minimum of six hours sleep, should be ignored as the patient waking for the day.
I’m interested in the reasoning behind the decision to program the app this way.
App won’t accept Serial Number 2/5
I’m currently in the US military stationed in South Korea. I was prescribed my Air Sense 10 machine and I’m having troubles registering my machine on the app. Every time i enter the serial number verbatim it says it’s not valid.... I’ve tried like 10 times and still nothing. What could be wrong?
Should sync with the Apple Health App 3/5
I’m trying to keep all my health data in one place, it will be great if this app sync the sleep data with Apple Health!
I’ll give a 3 star rating hoping somebody take this into consideration. Thanks!
Sync to Apple Health App 3/5
This app is ok but it could truly be better. If we were able to sync data with the Apple Health App I would give it 5 stars. Yes the charts and graphs are great for when you are meeting your specialist BUT on a daily basis not do much. If it could be synced with Apple Health it would be more useful to the average person. In this day and age when so many apps are able to sync together I don't understand why Myair doesn't.
Data stopped! 2/5
By RME 1234
After Feb update it appears that my Resmed device stop sending /capturing data. i have data till Feb 23 2020 and now nothing even though it nightly. makes the app worthless for me now.
No Apple health kit support 3/5
Apple HealthKit support would be awesome!
Terrible website 1/5
Received countless activation links. None are valid. Click on the link and the website says it’s expired. Miserable support.
Hey developer-TWO issueS 2/5
The machine works great, THE APP Main issue is if you sleep and get up (awake) multiple times throughout a 9 hour sleep the app won't record accumulated sleep totals. It defaults back to the last time the unit was turned off and restarted. Basically If I ran the machine from 9pm to 6am but I got up at 3am and shut the machine off for thirty minutes and turn it back on at 3:30 it only shows on the app that I've used it from 3:30-6:00 (2 1/2 hours) when in actuality I used it cumulatively a total of 8 1/2 hours. Not recording the cumulative results for an entire night makes this app worthless...... Also worthless because it doesn't have APPLE HEALTH SUPPORT/SHARING
Wish the app was universal for iPad for portrait mode 4/5
By Clinical Informatics Rph
Overall the app is good. Very informative and I like the reminders sent by sms to clean my unit. Wish it provided ability to view in landscape mode for both iPhone and iPad. I use an iPad on a stand at bedside in landscape mode. Have to rotate the iPad to portrait mode to view the myAir app.
Apple Health Support 2/5
You would think by now that this app would be able to support and share information to the Apple Health app. I rely on the information in the Health app as a 1 stop shop for all of my health updates. Instead, I am forced to have to open this and a few other apps to get my health updates for the day which gets and is very time consuming. It is also harder to share information to my Doctor because again, I have to open the app, go to that section, select report, select the send option, select email, then send it off. My Apple Health app is 1 or 2 clicks and it’s sent. Absolutely ridiculous! Could get more stars from me with that support. But for now, only 2 stars at best.
Password timeout 4/5
The app is great, the one thing that is frustrating for myself and patients that I setup on these machines is that, with this app the password timed out. Patients don’t remember their passwords and have them written down at home and once they get to the doctors office, or if they are on the road they can’t get into the app to see how their report looks. I don’t know if this is a feature that can be turned on my each individual account or how we can fix this so that we can get into the app without having to login every time.
Not available everywhere 1/5
The app only works for devices that are purchased in certain countries. You can’t use the app if you purchased it in the European Union. It’s not a privacy issue, because there’s an EU myAir website that provides the data.
Nice App 4/5
This app is good to use so you can see what your stats are. Customer service responds quickly to any issues.
App needs to have Screen Rotation capability 4/5
Would like to view App in Landscape option; not just Portrait.
Apple Watch app? 4/5
You have to be in the US for the app to report your sleep results. I travel a lot. Make it work with my phone like the withings app. All my devices everywhere sync with the withings app and i can have multiple devices like scales talk to the same app. I have written to Resmed often and they just give lip service. I have about five machines in multiple locations but you can only have one device per account. Useless. Resmed could do much better.
Enhancements Needed/Desired 4/5
I like the ResMed my Air app because it’s easy to use and gives me my sleep stats on my phone. I would love the app if I could track when I replaced my mask, tubes, filter, etc...
Can I make a note? 2/5
Some nights I have 0.2 incidents of apnea. Other nights I record 17.2 incidents of apnea. Wouldn’t it be great to have a section in the app where I am able to make notes about my sleep habits that night? Do I feel well rested in the am? Do I feel like crap? Did I take a sleeping pill? Did I have a few beers?
Having the ability to make a few notes to make correlations would be a big big help.
The app 5/5
By new shower
I really love this app I check every morning about 1hour after I get up to see how I’m doing it’s great at first I don’t think I was giving it time for my data to show up but now I’m really happy with this app it’s really easy to use
Doesn’t work 1/5
I’ve had this app for 2 days. Doesn’t sync. Shows nothing.
No data shows up 1/5
By Eighty duece
All it ever says is that last nights data is unavailable. I can’t believe I actually consented for it to access my health information.
Failed to send password reset link 1/5
By Jim gray1
Attempted to login to myAir and was rejected. When I clicked to reset password, I got confirmation link was sent to my email. After trying multiple times on multiple days no email was sent. I checked inbox, junk, and deleted. No email was sent.
Not secure enough to use keychain passwords? 2/5
I guess the app isn’t secure enough to use Apple keychain passwords so I can’t get in without changing the password. This is probably the first app I’ve seen so this. The website is good though
Works okay. Has some issues - and needs HealthKit support 3/5
The app works okay. It has an issue with connections that mostly goes away if you turn off background refresh.
The big thing for me is the app has some info I would like in HealthKit like sleep time.
High level only 2/5
Clean easy to use interface. Easy to navigate and understand.
Only provides very high level information.
It lacks the granular details I want to see.
Going from my external Sleepy Head app to MyAir was a huge step down from an analytics and insights perspective.
VERY GOOD 5/5
By determined in newburgh
This app is great! Data is accurate, report is for past 30 days, 90 days or past year. I can access a report for my Dr or before my DOT exam. Keeping my numbers up is important
Crash upon login 1/5
I can’t even speak to the features that others have complained about, because when I enter my login the app instantly quits itself. I would give it 0 stars if I could. Previous versions of the app were frustrating to use but did at least open.
Sleep Schedule Change 5/5
I’ve been using this app for over a year with great results. I recently changed to a third shift work schedule. I now sleep from around 9am to 4pm. The data for my sleep is now split between two days. The sleep in the morning goes to the previous day and the afternoon sleep goes to the current day. Is there any way to change what constitutes a “day” so my sleep data doesn’t get split up?
Doesn’t work 1/5
By Alexis Gallardo
Apple help sync please 1/5
This app is good but one star because it doesn’t sync with Apple health
Data stopped sending to my app 1/5
I am not receiving any data on my iPhone. Both of my equipment supplier and Res Med are receiving the data. I was instructed to reinstall my app. Even after doing the latest version, no data appears. This has been occurring since March 29.
To vague. Not enough info. 1/5
This app is vague. I can’t get my sleep results until hours later. It say you have events but does not let you know when your having these. Just averages.
Time Tracking 2/5
By *.*loves the sun*.*
Can the app be enhanced to 1) capture the start and end time of usage? 2) track the sleep start and end times - my smart watch can capture this. My watch is not 100% accurate but it’s pretty close.
Summary information only 4/5
By Relaxing Melodies
Provides summary information by day week month, but an added beneficial feature would be to events at least by hour, but would be even more informative if it recorded details such as time and duration at the time of the event.
No data 1/5
Doesn’t sync not user friendly. Waste of time just like the piece of crap cpap
Doesn’t let you set date of birth 1/5
Just installed this app and tried setting up my profile. It won’t let you set your date of birth to be anything other than April 7, 2007.
Never came across any app with such an obvious bug.
Please update 1/5
By angery vet
Still no shared data with the health apps or the health program that comes in the iPhone. Currently running a sleep app on my watch. Which is decent, I’m a cheap guy, so it’s just the free side of the app. However your app, it does not integrate with iPhone health app, and/or the watch. Ugh. When will we be able too?
The app works fine for me. I wish that my air had an app for the Apple Watch to see how my heart rate coincides with better breathing during CPAP usage. My heart rate has dropped as low as 40 beats a minute but sits around 50 when sleeping without the CPAP.
Does not export to Apple Health 2/5
App is great for a stand alone tool to see cpap data. And the insurance company and health industry loves the data to assure cpap compliance. But it is not a stand alone world. It should export to Apple Health, it is 2020 after all. Please update and I will review again.
Apple MyHealth integration 2/5
This app needs to automatically populate the data into apple’s myhealth app. I’m buying everything with Bluetooth capability so that I can send my doc a profile at any given time.
App stopped working 2/5
App worked great for several years until October 2019, now never syncs with machine. I have updated machine as well as removed app and downloaded again. Good features for me, but now doesn’t wt
Waste of Data! 1/5
By Keeping It Real Y'all
The app never works as promised. It syncs but doesn’t update my sleep data from my cpap device. Contacted and confirmed my cpap is compatible and my respiratory therapist gets all my sleep data wirelessly daily but this app never does. Another poorly designed and engineered app by a company that won’t invest in doing it correctly.
Does not adjust well to different time zones or sleep patterns. I live in Hawaii and work night shift so I sleep during the day. The app data is all over the place and never on the correct day.
Better of writing you data down 1/5
By Huggy B3AR
No support for Apple health data . Don’t download app
Waiting on data... 2/5
By Turtle Glove
I’m new to CPAP and can see how this could be a great tool. Unfortunately, sometimes you get the data in a timely manner, some times you don’t. There’s no excuse for this type “built-in glitch” in 2020. Real time feedback should be a given.
App Does Not Work 1/5
This app does not register any of my data. I have made sure the equipment info is correct and even re-entered it. It simply does not work at all.
Bad app 1/5
I am beside myself with this app. I read a previous review and the answer that simply skirt around the problem -
When will this app be corrected.
I have put the app in 40 times - sometimes I get the daily info - majority of the times NO DATA.
I have excellent WiFi. Everything is proper. Horrible app.
I had my video chat with Dr yesterday - I had to send him my report that thankfully I PRINTED on one of the actual times I got in.
I have made many complaints - so now I’ll try here.
I must say I LOVE the Cpap machine - just wish the app would work. Then I could have given 100%.
1st night of use 1/5
Haven’t used my machine for a few months now and started again last night. 8.19 seal good, humidifier good and it records as 16 minutes of use. What my machine says and app says are two completely different things. My doctor gets copy of this 🙄. App was horrible when I started in 2018 and not much has changed. I was so aggravated to how the app and machine rarely matched up and it’s starting all over again. I don’t want repeated calls from doc again. Thanks for nothing.
Poorly done 1/5
The app frequently fails to sync properly. Logins expire frequently, and the app won’t let me use passwords stored in KeyChain or 1Password. The app shares analytics with a third party, risking disclosure of users’ medical data. No integration with HealthKit, so I can’t track my own data.