I’m disappointed in the billing not being properly updated. Showing incorrect amounts.
To hard to navigate 1/5
Really hard to find where to send a message.
Great, except for two people is hard 4/5
I LOVE this app... just wish it let me choose between myself and my daughter from the very beginning, there’s some sort of small bug that makes it difficult to choose to see my daughters chart.
Poor chart access 1/5
Not able to access charts.
Disconnects or won’t connect often.
The Doctor s 1/5
By man needing a caring doctor
I’m not getting anything accomplished with these doctors I been having the same problem for 9 years and all they’re doing is switching medicine as if they are more concerned with the contract with them than trying to get me well I have lost over 68 pounds and I’m down to 150 pounds and they act as if they don’t even notice they treat the symptoms and don’t worry about the cause
Easy navigation 5/5
This app makes it so simple and saving the time to check in, as you can E-Check in and pay.
Plus I can send and receive messages from my doctors and upcoming appointments
This is a great, informative app! 5/5
I really like this app! Having all my medical information in one place makes my life sooo much easier! Way to go!
Change email 1/5
Unable to edit contact info why can’t I change my email from a defunct account you can call me at my number with instructions.
Awful experience 1/5
We went to clinic. Dr referred us to hospital to give blood test. 5 days passed and one of the result was not ready yet. They told us that they forgot to examine blood samples for ESR. We tried to talk to doctor but we were asked to pay again for the visit. We wanted to see the test results and recommendation about the health problem. But they didn’t send us as an email. We went to clinic one more time and saw a nurse, discussed about test result, she did not know anything what the test results were about and the abbreviations stand for. She told us to wait and went back to ask to the doctor, than secretary told us that we can go now because nurse was not gonna say anything. We really disappointed. Overall we felt that they tried to get rid of us.
Health app 2/5
By Mike - The Great Umbibwei
Doesn’t always load the message. When it does work it’s very good.
Spotty performance 1/5
Works well sometimes and others it freezes only advertising their pharmacy and then you have to sign out and in again, also it gives you numbers to call that don’t exist. Very frustrating to use. It used to work much better!
Server down...makes it hard for this to be convenient or useful 1/5
By mel patient
Love this app 5/5
By this happy girl
It’s so user friendly, everything right at your fingertips, super easy and understandable, especially for a lady my age.
5 Star Worthy 5/5
By Papa Bam
MyBSW Health app is beyond reproach. Scheduled appointments are reflected on a real time basis and the user friendly design is easy to navigate through.
Keep getting server error 1/5
Loved being able to make appointment via App, but now that I need to cancel and reschedule, all I get is “server error”. Can’t even make a new appointment now.
This was supposed to replace My Chart and , I guess, save Scott and white money. It’s difficult to understand and navigate and doesn’t provide all the necessary information that my chart does
By Take It
Does not work very often
Best Service Out Patient Clinic & Hospital 5/5
I have had a every bad experience with other hospitals and Dr’s with bed side manors or just to listen about what’s going on with me . I have literally waited a whole year just to go back and see Dr.’s at Baylor Scott and White !! Having the App with Baylor Scott and White this is awesome , you get excellent response back from a doctor or nurse you get to see your labs and anything else . Everybody replies within five minutes I wouldn’t go anywhere‘s else I love Baylor Scott and White!!
Excellent app 5/5
Highly intuitive, well laid out. Extremely simple to navigate.
Failed to open msg 1/5
Won’t let me get to messages, says sever failed
WHY CAN’T WE PRINT? 4/5
By TX Godmother
I like your app - it’s easy to use. I especially like the ability to schedule and change appointments without going through the office. It saves time since I can see what’s available and choose the best for me.
I also like having my lab results at hand so I can refer to them when discussing with my doctors. However, it puzzles me as to why I can’t copy my reports. If you can add this feature to the next upgrade, I think most of us would appreciate it. Thank you.
My Chart 5/5
Very user friendly.
Unable to retrieve data 1/5
By Alexandra Relayze
I have new test results yet I cannot review them. The data is unavailable
Profile issues 4/5
Love the app but I only use it for my son, for some reason I also have a profile on it and I find it hard to switch to my sons to see all of his information.
By not working 3459
Used MyChart this summer and was able to view husband’s blood test results that they couldn’t see at the hospital. Now I don’t see anything. I can access them on my computer, but not in the app. It was so helpful. Now, not really.
Cannot messages from my Doc 1/5
I receive a text message(SMS) to my phone alerting me that I have a message from my doctor. I click the link and the app loads, but throws an error message: “server not found” and as a result my messages do not load. I can restart the app, no joy. I can try 10 times and it will throw “server not found” 10 times and then out of the blue it will work. In the past I’ve also had issues with appt details, but by far this is the most painful issue. If I can’t read a message, the the app is severely limiting the reasons for me to use it.
I get an email from my provider and can’t open it.
Great App!!! 5/5
By Hot Island Gal Acct
I love this app thank you so much it really assist me with my appointments...
I always have trouble figuring out how to read my old messages and sending a new one. I think it should be an option on the menu. Makes sense to me!
Every time I try to access anything on the ap, I get a message that says the server is down.
By harly leanne
I do not like this app, every time I try to use it it says I don’t have internet connection when I clearly do..
“Unable to reach server” 2/5
Too much intermittent failure
My surgery 5/5
By Paraiso de😻😺
I had the easy and most efficient surgery of all my life thank you 🙏 all the persons involved in my procedure where efficient, thoughtful, clear, and very kind. This team are way ahead of other hospitals I have experienced in the past... keep the beautiful caring service alive
Very functional and user-friendly App.
How to email the dr? 1/5
How to email the dr or send records.
I love this app. It is so helpful and eliminates a lot of the worst part of health care which is the waiting.
Excellent app! 5/5
By Oppa Arnie
Easy to use, particularly on an iPhone. Intuitive for navigating around. I highly recommend it to BSW members!
Excellent Contact Point 5/5
By Songbird Hunter
Easy interface, saves time for all and very convenient.
Hard to schedule 1/5
The app is very difficult to schedule an appointment with a doctor nearby. In the past, you could search for nearby doctors and it would show available times. Now you can only see available times for doctors you have seen before. You must call the office of the doctor you want to see, if you haven’t seen that doctor before, which kind of defeats the purpose of using the app.
My Chart is awesome! 5/5
My chart is very user friendly. Love it!
Absolutely worthless 1/5
App refuses to recognize my account. Authentication failure message every time I try to log in. I hate your app. Why did you bother creating something no one can access. Worthless.
After a few seconds 5/5
After a few seconds and clicking on all boxes I found my way around and now can do All things!!! 😊
My response 3/5
Trying to retrieve an answer from my Dr and it won’t work.
Great app 5/5
Easy to use, schedule appts, communicate with your doctors, etc. I love it!
Not always able to view messages.
I also liked to see comparison in lab results which is no longer available
Angry patient 1/5
Unable to retrieve messages most of the time & it’s usually from my drs
Face ID won’t let me sign out 3/5
Just started using this app. When I try to sign out of the app, Face ID signs me back in again automatically. I’m a bit leery using a medical app where my info is vulnerable. I won’t be using this until I know that my info is secure and the sign out is actually completed.