Easy to use 5/5
Love this app, you can update what you have done to your car, and it also remind you to do car inspection and oil change even tire change , so much it does that I can’t explain everything here but it’s a useful app to have especially if you have a car that doesn’t give you a check engine light or service light to change your oil and much more
Great until update 2/5
We used the app near religiously to track all of our vehicles information and mpgs. Since the recent app update we can no longer access our CARFAX account. Submitted help requests and have received no response!
Is not flexible 1/5
The reminders/alerts are not accurate and do not have flexibility to configure them. For example I have an emissions alert that is due in 8 months. I can’t turn it off I can’t change it. For other items the reminders or alerts is usually within a month or two so why 8 months?
It should be simpler to enter services manually. It always want to search for local service instead of just adding the service location manually.
Good way to keep track of history 5/5
You can even keep pictures of receipts and service records. Also let’s you take notes. All in 1 place, very convenient.
Awesome App 5/5
This app helps me stay on too of my vehicle! Love it!
Good app to track my car maintenance 5/5
I use this to track my car maintenance. Highly recommended!!!
Keeps my KBB value in front of me 4/5
By The Silliest Nickname
I do most of the work on my car myself so it's handy to have an app on my phone that is designed to track the maintenance. I appreciate the regular updates to the estimated value of the car as well. There’s still some glitches around the registration warning info but they’re actively working on that …
Update didn’t fix anything. App is a HOT mess. Why did you mess with a good thing???
Errors ALL over the place and false data AND lost data I input. This has become a waste of time.
Update Lost Badge 3/5
App was working good, was still four months out from an oil change, which I’ve been updated on. Also have been keeping it updated for its mileage check ups. I’ve been up to date on all of this, but since the update, I lost my “well-maintained” badge. Why did it disappear?
Great to keep up maintnance 5/5
I love using this app to keep up with everything!
New update 3/5
The app was working fine in pervious versions. However, the recent update causes extremely slow app startups. It also completely freezes my phone when I attempt to close the app after just opening it.
New update - with errors 4/5
Since the new update, I receive an errors. App completely removed my registration info, with no saved data? Should be listed. Lost my pic of my vehicle on my account as well.
Love the app and dark mode update 5/5
Its a great app to take of your car. Love it.
Last update wiped all of my records 1/5
With the most recent update, my years of careful records keeping and tracking have all been lost. Completely unacceptable. Will be deleting the app.
Great app; one possible improvement 4/5
Love this app for tracking my car maintenance. One change I’d like is to how it tracks mileage. The gas fill feature is buried and so inconvenient to access; plus it will not save a refill record unless you’re connected to WiFi or data, so I have to record each fill up manually and then enter it when I get home. Finally, the mileage recorded for a fill-up does not update the mileage for the car elsewhere in the app, so what’s up with that? If the refuel feature was better integrated with the rest of the app, this would be a perfect app. As it is, very useful; definitely recommended.
Entries disappeared 1/5
By Eric rpcv
I fastidiously used this app to document all of the work and maintenance I’ve had done and done myself on my car over the last 2 years. I uploaded receipts for work and parts. Today I logged in and all of the self documentation I entered has disappeared. I have been exclusively relying on this app to organize vehicle maintenance and now I have nothing —- all my recent records are gone. This is extremely frustrating.
Great app 5/5
Whatever was the deal with the previous update was fixed today with the newest update. A must-have app for anyone with a car.
What happened? 3/5
Was a good app, recently all I get is a message saying “ the resources could not be loaded because the app transport security policy requires the use of a secure connection”
Is this app dead now?
it keeps telling me “ app transport security policy requires the use of a secure connection “ idk what that means but i can’t do anything!!
Useless after update 1/5
Unable to access the app now after updated to Car Care. I receive the following error message now.
The resource could not be loaded because the App Transport Security policy requires the use of a secure connection.
Quit working unexpectedly 1/5
Started with pop ups telling me something about a secure connection, now it won’t even log on, hope they get this fixed, looking for a replacement app now.
Error Message 1/5
The app used to work great. It now has an app transport security issue that will not allow updates to be made. Please correct!
App errors 1/5
Like other reviewers I keep getting an error saying per the App Transport Security policy I am required to have a secure connection. Which I do. Nothing can be updated or accessed Needs to be fixed
Error message 5/5
The app does not work anymore. I try to put in worked done in my vehicles but I keep getting error messages. I liked the app before the most recent update, please fix it.
Consistent error all of a sudden 1/5
All of a sudden, an otherwise great app is giving the error message ‘the app could not be loaded because the app transport security policy requires the use of a secure connection’ Bug needs to be fixed.
Error message 1/5
By email groups
Your new update says there is an error it says that it’s an App transport Policy Error. Needs a secure connection. Also the service that your enter for tire rotation the red status bar doesn’t go away.
Error pop ups when I try to open the program or enter data. 1/5
By Hiking Hillbilly
Whenever I open the app or try to enter data I get the same message.
“The resource could not be loaded because the App Transport Security policy requires the us of a secure connection.”
I never used to get this message, it only started once you changed the name of the app.
Doesn’t work anymore 4/5
By Rascal 79
Ever since the name change and update it doesn’t work on my iPhone 6 or iPad anymore. Just gives an error message. To bad really liked it.
Update. Delete the app, reinstall, sign in, should be okay. Mine is now.
Hey developers you alive out there?????
Please fix, too many connection errors.
Update stinks. 1/5
Great update, can’t even sign in anymore or reset my password, all I get is an error happened.
Not able to login 5/5
I am not able to login into app but my login works fine on desktop
Good app with an update hiccup 5/5
Latest update signed me out for no reason. Won’t let me login or reset my password.
Update: uninstalled and reinstalled and it’s working again. So in spite of this hiccup it’s a great app.
One thing that would be cool to add is notifications about maintenance schedules.
And DIY repair/maintenance instruction manuals would be epic.
Maybe Carfax would like to start a $30 / $40 a month full coverage warranty. Think about how many people would sign up and how many would have to actually use it. I’ll bet it’d be a huge market. Especially if it was actually straightforward instead of being weazley like so many of those warranty companies.
Update 2.56 unusable 1/5
Most recent update delivers non-stop error message. App has become unusable.
iPhone 8 with iOS 13.3
Latest update-review has been now revised 4/5
Ever since the latest update my Carfax app is unusable. I had to uninstall after using it for the last 6+ years.
I since reinstalled the Carfax app and it seems to be running good again. So I believe if anyone else is having an issues to uninstall then reinstall the Carfax app.
So I felt it’s worth 4 Stars now!
Error issues 2/5
Much better before name change and last update. Now I keep getting error message. Fix it or I’ll delete it.
Can’t logon. Data not available. Urghhhh
Was great 1/5
This was a great app that I used a lot. Now it shows my registration is out and it’s not. Fix the issues please
So so buggy 2/5
Latest update surfaced a "log in" pop-up that I was able to dismiss and stay logged in... Strange completely white error screen also surfaced with truncated button text at the bottom nav level.
What is happening to this app? It never used to be this unstable.
Good update 5/5
This app is a really good app to keep track of your car maintenance! The new update is great. They added new features and new app look. Heads up after you update: if you open the app again after updating and get a security error message pop up that wont let you refresh. Log out of your account and log in agian! This happen to me and so far the security error message never came back after i logged back in
Worked fine 1/5
App worked great until last update. Now it just gives error.
Bad update 3/5
They say they only changed their name but I can’t even open the app, it keeps crashing
Unexpected error 1/5
Unexpected error with this latest update. Deleted and reinstalled. No joy.
New version crashes, need to log back in 5/5
Newest version of app crashes when you select a vehicle. Click on sign in on the crash screen and log back in then you’re good to go. Otherwise, app is extremely helpful.
New App is slow to open —- 1/5
By GmF 0626
Then displays an error. Horrible!!!
Latest update has errors 1/5
Just updated and now I have a warning about an App Transport Security policy requires a secure connection.
Just one thing 5/5
I love the app, but I think there should be an option for it to have a tracking option, instead of a guessed calculation of our miles. I always have to return and fix “Today’s Mileage” because it’s always wrong, at the end of the day. It’d make our lives easier and/or less complicated. We won’t always remember to be updating that.
Lost my own data 1/5
Wow I tried to write and I don’t see anything g....
The best 5/5
Nice overall for 3 years now 4/5
Overall good way to keep up with routine maintenance and document service. Only recommendation would be an easier way to summarize yearly activities or even costs spent on vehicles maintenance.