Great, when it works 3/5
It is a very helpful app when it works. When it doesn’t, the suggested solution from GM is to delete it from your phone and re-install it. Can it tell you how many times I’ve done that...
And I’ll keep doing it - but you would think GM could do better!
FINALLLYYYYY !!!! 1/5
By Rell MOB
This is app just went from a two star to a six star in my book ,touch Id and Apple Watch support are great additions to the app can't wait to see what's added next and hopefully we can get Siri support and not have to wait as long for it
After a few months the app works when it wants to always being signed out ,Apple Watch won’t connect to phone app, and new features are rare ,the app has potential but it’s just not there yet
Doesn’t really do much 2/5
App is pretty basic and lacks some of the features you can get with the website. It’s also no optimized for iPhone X yet even though Chevy’s had since last September when the iPhone was announced. Shows how much they care about their customers.
Remote Control Awesome Scheduling Service is Horrible 2/5
I use this app regularly for remote start, door lock/unlock and it works great.
I used it twice to schedule service and it was a huge failure both times. I received confirmation emails and reminders of service. I showed up for my 7:00 AM service only to find out that service didn’t open until 7:30 and no mechanics on duty until 8:00. To add insult to injury I found out the service was not recorded in my dealers “system”.
Thankfully the service staff at my dealer are very accommodating and scheduled my service anyway.
If you you’re going to develop an app that people use and plan their day around you should really test it with your dealers “systems” and know the hours of operation.
Electric miles not appearing separately since update 3/5
By About to Unsubscribe
Since the update of the app, it no longer lists my electric miles separately from my gasoline miles. By the electric miles section, it just has "---". There is a total number of miles, but no longer a breakdown.
I sent the requested information, including screenshots, but have received no reply, nor is there one listed here.
The app is no longer functioning to create service appointments. I scheduled an appointment for two weeks ago, and the dealer was surprised to see me, even when told I had an appointment. The same thing happened today. I have used this feature successfully in the past, but it is no longer working. I have emailed in screenshots of the appointment confirmations.
After returning to some level of functionality, the range portion of the vehicle status now does not update.
No Facial Recognition or Siri Support 2/5
By No Siri?
It’s been 6 months since the iPhone X was released and still no facial recognition.
And why oh why did you not put in some Siri support?
Maybe Elon will push you guys along again.
Typical GM quality 2/5
Goes to show that Detroit does not know how to code. App has good intentions but crashes left and right. Very poor response time, takes a long time to load when switching between apps and UI is childish. Please spend some money on this since it is the future of mankind’s interface with a car.
Works alright but keeps talking about Touch ID on my iPhone X which no longer has Touch ID 3/5
Would love to be able to use Face ID to start my car!
iPhone X 1/5
Optimize for iPhone X please.
Update: I will be deleting until optimized. If a company can’t take five minutes to update their product for the sake of the user, that company doesn’t deserve your business.
Once Worked, Now Doesn’t 1/5
I used to be able to check my vehicle status with the app, but now the “updating” wheel just spins and spins and never actually updates. Not sure if this is due to the latest update or if it’s something else, but the result is the same: the app is now worthless to me. Is it possible to give it zero stars?
We need iPhone X support please 5/5
We need iPhone X support please
No more remote start?? 1/5
By Sixto M
My app logged me out and I had to reset my password. Now I no longer have the Key Fob option? What happened? That was a great feature that I used quite a bit. I’m disappointed with the app now.
Yes and no..the app that “cries wolf”! 3/5
By Cape MacMan Dave
I am a driver of an all electric Chevy Bolt. On one hand, this app is very handy to have for telling me when my charging is all done.
On the other hand, it keeps telling me every few days that “you are out of range of a charging station and must take immediate action!” But...and this is almost funny... it says this when I just unplugged with a full charge, or a few hours later with most of my range still available! How silly is that? This is why I have nicknamed this “the app that cries wolf”.
The remote start feature is a plus. So is the remote locking feature for those times when I ask myself, “Did I forget to lock the car?”
This is my first GM car and I am liking the OnStar features it offers. I know that if there’s an emergency, OnStar is there with the push of a button in the car or in the app. It also monitors various parameters of the car to let you know if service is needed. It’s a bit of Big Brother, but also reassuring.
Unable to retrieve account details. 1/5
That's all that will popup ever. Never made it successfully in the app.
App has issues occasionally 4/5
Sometimes it works quickly to use the remote commands and sometimes it doesn’t, but glad they are finally showing on my app again! I was really sad when I couldn’t remote start my truck earlier in the week.
iPhone X support 2/5
The app includes extremely convenient features, but being an iPhone X user it’s discouraging opening the app and not having it be optimized. Especially seeing as though the device has been available for 4 months.
Was great until my features were taken away 1/5
First I had Vehicle Status taken away which I guess was part of the 3 month promotion. But now my unlock/lock and remote start feature is taken away. I was told this feature is free and part of the vehicle when I bought it. Really disappointed. The app is buggy as well.
25% useful 1/5
Got this for my 2018 Bolt EV. The key fob and vehicle status work about 1/4 of the time, when I’m standing right beside the car. Proximity stuff has worked once in five days!
2017 traverse No Apple CarPlay ☹️ 2/5
I like my car (bought 30 days ago) but the radio is useless. No navigation or apple car play. Bluetooth is bad, when I press the button on steering wheel to make a call, it’s asking for the phone number. Grrrrrr!!!!
It’s a waste for such a big screen to only be able to play music.
The apps cool and all 2/5
By Big C1432
The apps good but it seems dated sometimes it crashes and can you guys make it compatible for the iPhone X please it 2018 come on you guys
Used to love the app. Useless now 1/5
I loved this app because of its remote vehicle-location service!
That’s not offered anymore with your GM vehicle. OnStar (a GM company) now charges $20/month if you want to use that service.
This app is of no use to me anymore!
Not working after update 1/5
Did the update to app on Feb 20 2018. And now the lock unlock plus status is not working please help
Forcing Onstar plan, not cool 2/5
By c l m
I have two premium 2015 GM vehicles and am very happy with them both. But, I am not happy about the “vehicle status” of this app requiring an onstar subscription when I already pay to have my vehicle included in my att mobile plan. The WiFi works great as att is a robust network in my area. The key fob features are great as well. But I feel there is no reason to not always include the vehicle status feature, other than some seedy and greedy deal between onstar and GM service promotions. I do not plan to ever purchase the overpriced onstar service, especially considering the premium sticker prices on the vehicles themselves, as well as the “connected car” on my att plan.
No iPhone X Support 3/5
App mostly works ok for me, but sure hope they add iPhone X support soon. What’s the hold up?
Vehicle status no longer functions 1/5
Worked quite well for my 2016 Colorado until most recent update. Now, pulling down to refresh just begins updating and nothing happens. No change to anything else... and yes, I have deleted and reinstalled the app. Still no vehicle status.
Won’t start the truck 2/5
After this last update the app will not start my 2017 Silverado
It spins and spins and then says fail and to drive the vehicle One time it said you can only do 2 starts. I only did one not sure where it was getting I did 2 ??
It works when I am connected to internet but when not it seems to take a long time and fails most
And yes my cell signal is strong
App review 2/5
Good app for vehicle control but horrible for ordering accessories. If anything goes wrong with ordering accessories then you have no control over editing or canceling an order that may be on backorder without having to contact the dealer that they allow you to use. You are better off contacting the dealer of your choice to place any orders.
Cool app but does not work 2/5
Fix the app pls. Accessories page in app does not work most of the time since new update. Tried to order accessories but it will not give me a local dealership to pick up or install. Great idea for an app but it needs to run properly, so fix it.
Doesn’t work at all 1/5
A month ago my onstar app ceased to work stating that I needed to update in order to work. I updated and now it just takes up space on my phone. ZERO communication with my volt. No remote start no status. Nothing. I saw this app and thought, “oh they’re replacing the onstar app with this one. I set it up. It looks JUST like the onstar app and functions just like it. IT DOESNT WORK AT ALL. Thanks for the app killing update. I have friends with remote starts on their key fobs (that never need a software update) wish I had one.
By Pie ì
The app constantly updates but never finishes it just fails.
What’s going on 1/5
Hasn’t been updated for iPhone X or Face ID
Great app but..... 4/5
By Zhiend the blind
I love the app I just wish you all would update it to support both Touch ID and Face ID that way I wouldn’t have to keep putting in my 4digit code to start or lock or make my alarm sound
All this app needs is 2/5
All this app needs is faster loading. Like good lord it takes forever to load anything on this app! Cmon Chevy!!
I paid for my Chevy and I pay for Onstar. Evidently that’s not enough money for them so now the app has ads and no way to opt out from them. Thanks guys, you’re really making me feel like a valued customer....
Should be better than it is 3/5
Vehicle status runs way behind teal time. Not much value to that. Other features are great. Could be much better than it is.
IPhone X Support 2/5
By Roliver Diaz
This app is really behind on adding iPhone X support. I prefer if it covered the entire display. I also don't like how I'm asked to turn location services every time I go to start my car.
IPhone X compatibility 3/5
Needs update for iPhone X
Welcome update, new issues 3/5
By R Broom
Bolt EV owner here. The Energy Assist feature is great, this really helps range anxiety, and is a wonderful demonstration tool. The overall increased speed of getting the car data is also nice.
It seems more than half the time the app shows wildly inaccurate results. I’ve seen it report remaining range as 148 miles, then zero (out of energy), then 109 miles. This was after a manual update, and happened within minutes of each other. The car itself showed 109. It seems if I refresh until the value stabilized, it’s close to correct.
Two stars off while the accuracy is being fixed.
Remote start won’t work after latest update 1/5
I tried the remote start with the app twice this morning and it didn’t work. Then my key fob wouldn’t work. I was worried that the remote start had broken on my brand new car, but the key fob worked later in the day. A coworker said the same thing happens to her since updating the app. I tried to find a way to contact Chevrolet and report a problem with the app before posting this review, but I couldn’t easily find an email address to report a problem. I tried the chat option, but the list of topics to chat with someone about did not have any options for the app, they all seemed geared with purchasing a new vehicle.
Not inspiring confidence 2/5
I’ll never to buy a self-driving car from GM. They can’t even get their app working right. This app is buggy and laggy.
No iPhone X support? 3/5
For a company worth billions, I’d expect this app to already support the newest iPhone. What a shame.
Key fob 2/5
My key fob option is gone, since the last update.
Remove the ads 1/5
I pay for OnStar, I bought a new car from you, why do you need to serve me iHop ads when I’m checking on my car?
No vehicle status 1/5
The latest update causes the vehicle status to update automatically. It continues updating indefinitely and it never updates. So I can never know the status of my battery or any other info regarding the car.
Remote start never works anymore from the app
Need optimizations and iPhone X support 2/5
Half the time doesn’t connect to servers...
By Buck Wheet
I keep getting the "can't detect internet" error everytime I use my watch.
Not good enough 2/5
Given all the care that seemed to go into making the Bolt, this app stinks. It does tell you milage. It’s location service is very iffy, and it’s tire pressure function is completely off - it said my pressures were low, I put in more air and checked with a manual gauge, and the program then reported LOWER pressure!
Works (sometimes) 3/5
I will admit that the features are a bit gimmicky. I own a 2017 Bolt EV, however coming from a vehicle from 1999 being able to remote into my car makes me giddy. One thing I would recommend is iPhone X support. I feel like I’m not getting full functionality from the app since it doesn’t feel like it fits on my phone. Hoping there’s a future update that supports this screen resolution.
Face id 5/5
An update that included face id would be appreciated