Useless without a paid subscription. 1/5
By Strikers diva
Can't even access user "How To" info for things like Bluetooth adding or deleting for phones without a paid subscription to OnStar. The app should be renamed as MyOnStar not MyChevrolet. The latter name mistakenly implies that a user will always have access to onboard user reference materials. Now the app just stays stuck prompting the user to activate an OnStar account. Worthless! Shame on Chevy.
@Jessica, Your response is incorrect. The app stays stuck prompting user to press the blue OnStar button to activate an account. Closing the app and re-opening it does nothing. It starts on the same screen. Without an OnStar account, the user has access to nothing.
Doesn’t work 1/5
I can’t even sign in on the app, the sign in button turns grey and stays like that.
Great App 5/5
Always a piece of mind when I forget if door is locked. Awesome to wake up and get into a warm truck in dead of winter...
Nothing accessible now since update! 1/5
You updated the app yesterday. Now nothing works! Cannot log in. Cannot use the app at all. Others are reporting it as well. Why haven’t you fixed it yet?
Not working 1/5
Key fob no longer working after update
App and inside the truck service not working 1/5
By leo la15
I opened the account the last 25th since the first day the app and the service inside the never worked. I talked like 20 times and nobody never could help me
App not working 1/5
The app is not working after the last update. I can’t log in :( please fix ASAP. Thanks
Review deleted and edited 1/5
By hacked phished leaving yahoo
Why do you keep deleting my review. I was not aware you could add and take out whichever one you wanted. Dosent that somewhat defeat the purpose? I sent the email you wanted, nothing In addition to this wonderful experience of calling multiple advisors for months my transmission has failed at 8500 miles in a 54 k 2019 Silverado. Absolutely floored at the continuing decline in quality , support and transparency. After 9 Silverado's , as much as I hate to say it this lost customer and extended family are most likely done with what used to be a proud quality American truck. Truly disappointed I hear , read and see many many who feel the same way they are saddened that this brand that I depended on and bragged about has started to become a regretful embarrassment. What a waste
Control command 5/5
I tried to explore the app and find how turn on the car thru the app but I don’t any option to be able to. In fact my car is 2SS Camaro 2016. Please help!
Works exactly as it should 5/5
Would be 4 stars, but my experience with other auto manufacturers ' apps have set the bar very low. Everything works well, though. No bugs or anything
App update doesn’t work 1/5
By John PharmD
The update made the app not work anymore. Can’t even click sign in to try to access my account.
App no longer working 1/5
By Kahina Tidir
My app no longer works. I can’t sign in since I’ve upgraded my phone to the iPhone XR. This means I don’t have access to the remote fob which is necessary in 110 degree weather.
Not the same 1/5
All the money pay for vehicles and now you have to buy plans for the app to work. Instead of having the access for several years. They throw in the service for a month or two. $46k truck and now i have to pay to use an app. Thanks a lot. Yeah all the things that are offered I can find in my local paper or friends. Like the vehicles aren’t already priced crazy, let’s charge them more to start their car from their phones.
New update is not working 1/5
I’m unable to locate or see the location of my vehicle with the new update
By coffee pusher
What a joke! 1/5
Buy a new car and now the app changes and can’t do anything without paying more money! What’s the point of this , it used to be convenient and we loved it. Now it’s a useless app! Zero stars if I could!
By aubrey the rapper
Apps is nice but definitely not 30 bucks a month
Retired 1SG 5/5
By Retird Twice
Awesome app for an awesome vehicle. I use it regularly.
App stopped working 5/5
My Chevy App stopped giving my my vehicle status and won’t connect to my iPhone 8. Paid for the Onstar so I could start my car remotely, but I always get an error saying it can’t connect. Wish they would fix this. I tried everything from calling Onstar to deleting the app and reinstalling. No luck
I’ve had many Chevy vehicles and the key fob app was always free, now you have to subscribe for $14.99 a month to be able to unlock your car remotely. That’s really disappointing. After spending all that money on a truck and they still want to squeeze more money out of you. I honestly don’t feel the same about Chevrolet
Just a poor app. 2/5
By Freecell Koz
My problem with this app is that it doesn’t do what you are paying for. My 2013 Avalanche might be parked for a week and the maintenance feature cannot locate the info and says you have to start up the vehicle first, sort of defeats the purpose of the app. The same is true for the location feature, it cannot find the truck. This would be handy to use when you travel and want to check on it. I am surprised that I gave the app 2 stars.
Awesome love it thanks
APP IS USELESS NOW! 1/5
Seriously WHY did you change what worked perfectly to a useless App?
Cannot login 2/5
By at fan
Can someone please tell me why I cannot login to this app?
Excellent Service 5/5
By Sgt Alpha 03
This is got be one of the greatest options to have with a vehicle. I use it All Of the time
My Volt is fantastic... 5/5
I love my 2018 Volt! It is a lot of fun to drive and it is, of course, very economical! Bravo!
Remote start 2/5
I don’t like that I have to verify my thumb print just to start my vehicle. I already did that when I unlocked the phone.
Not working 1/5
By refund 1111111
It’s not letting me unlock my door , start my car. I’ve called many times and it’s still not working
Great peace of mind 5/5
This app is so amazing. All of the options available make me a very proud owner of a new Chevy Equinox.
Sign in screen locks up... FIXED!!! 5/5
Was an extremely useful app, now I use login credentials and it just locks up. Pls fix!!!
Followed update on another review and uninstalled/reinstalled app. It worked!!!
My Apps 5/5
I’m having an issue adding the MY SHOP APPS to my info system display. The rep on the phone wasn’t able to get it to work either
Does not allow me to unlock from the app Any more. What good is it if I can’t unlock my car from it
By andys trail boss
Haven’t figured out how to get it on to my dash system! Shouldn’t be so complicated
New update is not working 1/5
I type my username/email then password and the sign in button doesn’t allow me to click on it
I have iPhone 11 is this a glitch
No key fob option 2/5
Please explain why I don’t have the key fob option? Thank you!
I’ve been a long time user. Not working now 1/5
The app is asking for sign in. Once entered and submitted nothing happens. I’ve successfully used the app for the past couple of years so this is a frustrating turn of events.
No longer able to proceed beyond login screen. Neither “Sign In”, “Create Account”, “Forgot Password”, nor “Skip Sign In” work.
Update - Reinstalled app and was able to successfully login.
App not working 1/5
I put my sign in information in and it just sets there doing nothing
Great Remote App!! 5/5
By Circuit code
Think you might have forgotten to lock the truck?
No problem. You can lock it remotely from the App. Wife was on way to Tucson, AZ and I could verify her tire pressures were OK any time in her travels.
Fast way to electronically look up a “how-to” in the USER MANUAL”.
Siri Shortcuts 1/5
By Rell MOB
All these updates but no Siri Shortcuts which has been available for over a year on other apps....will it ever be supported ??? This app is stuck in 2015
Maybe a better Apple Watch app
Make the app simple again it’s just clustered now
The app will not open after putting your password
Remote Commands 1/5
I’m confused about why I no longer see or have the option to use my remote commands?
Nice app. Full of information very useful
I really enjoy the app sometimes i hurry in the house not thinking if my truck is lock and go the app and hit key fob and my truck secure
It’s Chevy, what more do you want. 5/5
Love everything about it
Review on key fob 5/5
Great for locking and unlocking! Wish I had auto start
Start Time 5/5
Please allow this app to allow a start time for charging
Can’t get directions to charging station 1/5
App does not have option to launch directions via maps from charging station list when using in car under CarPlay.
Not Reliable 2/5
Today My wife got a flat tire warning! App said Right Front when In fact it was Right Rear that was low!
When trying to check on app takes forever to load and gives wrong information!
But works Great for reminding us of Service at Dealership! 😖😖😖