Not happy 2/5
Not happy with this service My phone doesn’t work while I am out it sounds like I have marbles in my mouth Terrible service and I pay 40$. Month workroom switching services
Absolutely Crap 1/5
This company is ridiculous. They send txts to you at 5am, don’t let you use their main website and their new “voice recognition” auto system is so bad, it just keep saying “do you need more time” do you need more time…..no I put my card information in 10 times. Do not get Cricketwireless
Love being able to use the app and pay everything 5/5
Def recommended I was able to log in and get everything done that I needed
been a customer for years 5/5
love the service
Everything all there for at your fingertips
Satisfied customer 5/5
Great service plan
Never had a problem making payments on the app or over the phone and the customer service is always helpful I love Cricket!
Great app when it works 4/5
This app is great when it works. Many times you think you’ve completed a task only to get an error msg.
MyCricket App 5/5
Quick, Efficient and Easy To Navigate
It does everything it needs to do flawlessly
Love this company 5/5
Amazing service and great customer service
Terrible App 1/5
By Pepe's New Friend
Awful app interface with terrible customer service.
I just want to add hotspot an it want let me
MyCricket app 👎🏻 2/5
App only works sometimes and then I’ve been locked out of the app and my bill didn’t get paid but was supposed to be paid on autopay but never was taken out and phone got shut off and it wouldn’t let me in the app to pay it so instead of 63$ charged me 83$ to get it turned back on screw that app I’ll walk in and pay it from now on
Excellent easy to use 5/5
The app is excellent easy to use and it makes Paying your phone bill easy and upgrading your plan easy
Bad company 1/5
I had boughten an iPhone 12 mini from cricket on November 19, 2020. The day I bought the phone, I had also bought a otterbox to protect the phone. Since I’ve had the phone, the battery health has dropped down 14%, which I’ve only had the phone for 10 months. I went to the cricket store to see if they can do something about it and the salesperson told me to call 611 to make a claim on the phone to get it replaced because the battery shouldn’t going down that fast. After 2 hrs of trying to make a claim on it, I get told that cricket doesn’t support replacing my phone for the battery health yet I still have a warranty on the phone and I pay insurance on. What’s the point in having insurance and warranty if the carrier to the phone can’t do a single thing about helping me. I’m about to go switch to a different phone company and say screw cricket
Satisfied customer 5/5
I’m a very satisfied customer with cricket. Anything I have had a doubt about my service they have helped me out. Their customer service employees are very patient and very helpful. I just want to say to everyone that isn’t a cricket member yet. Your missing out. Thank you cricket!
Cricket wireless app 5/5
So efficient and quick! I’m able to make payments on time and great service.
Really good plans 5/5
Excellent for families and it works great
We really like the auto pay. You never have to remember to make a payment.
Pésimo Sevicio 1/5
Engañan a la gente y no cumplen, tienen publicidad engañosa, la página web no sirve para hacer portabilidad, obligan a la gente a ir a una tienda para cobrar $25 dólares adicionales por activación por cada línea. Definitivamente no recomiendo este operador.
The worst prepaid customer service the prepaid company ever
Please fix the app 5/5
By King Tambal
Love the service just hate the app I’m currently overseas and when trying to access my account the app reads back “access to my cricket is unavailable “ not sure if it’s because I’m overseas or whatever but Cricket wireless please fix the app so that I can access my account thank you. Still 5 stars for what matters most which is the service
don’t work like it says and reception is very poor
Great app highly recommend it
Bad service 1/5
The service is the worst ! I want out ASAP
Cricket app good 5/5
It works. It’s easy.
Me encanta 5/5
Poor at helping keep phone service on in dire times SMH no type of payment arrangements sad 1/5
So far so good.
Cricket Lover 5/5
I have been a customer of Cricket for several years now. The service is great. Prices are better competitive and the employees at the Delano California store are simply amazing. I recommend Cricket to everyone.
Easy Set Up 5/5
By Nitza Ooooouuuu
Thank you for the easiness
I love the app easy and convenient
So easy 5/5
Paying my phone bill threw the app makes it so much easier
Muy buena aplicación
Great company great deals
So Far the app is very Convenient it has its perks I like it. Gives you options to do more and manage your account and plans, you can do more shopping and makes it easy.
Cricket not even one star 1/5
Cricket is a rip off they say your phone is compatible but it doesn’t ring and sometimes it doesn’t display your contacts names when you review a call, then they say it’s your phone not there service . I want my money back for the activation fee and the SIM card there just a money hungry phone service with sorry phone service
Awful customer service, hard to pay the bill easily. Ughh
Love the convenience of the app.
Useless app extremely problematic 1/5
By Tom Ditaranto
App is full of bugs extremely frustrating
Plan change 4/5
Easier this time around let’s see if anything changes
App is ok 1/5
App is ok but very buggy. It constantly force closes. Especially when I try to buy more data for my hotspot.