Nice and friendly works awesome
Great app 5/5
Great so easy to change plans
Great App 5/5
Great service 5/5
We love cricket
Cricket app 5/5
By ckt user
Great app. Easy to use.
Can’t do the change on wrong account person 1/5
I m trying to update the account name under my name because my dad and I used his credit card to buy a plan and it’s doesn’t let me change the information to mine. It’s doesn’t let me editing. I hope you guys help so I can give u 5 stars.
How to unlock phone varie13 1/5
Horible service and the app isn’t accurate to the features google said it should have.
Great Service! 5/5
By Kurios Seeker
By pokas ideas
cobrar $10 dólares por reactivación después de apenas 1 hora de atraso en pago es una estupidez ovbio esto es robo por parte de la compañía 😡
Works perfect 5/5
Works great, wish it saved my card info so I didn’t have to enter it each time but besides that it works with no problems.
Muy fácil 5/5
Rápido y cómodo 👏🏻
MyCricket is the easiest app ever 5/5
By Mrs. Ardito
One of the easiest ways to pay your cellphone bill and manage your account. I used to be a customer of one of the very popular other carriers. I got tired of all the fees and all the pop ups on their app. By far one of the best decisions I ever made was to switch to Cricket! If you want great cellphone service, outstanding customer service and save money Cricket is the answer. I never was able to use my cellphone inside my home, tried 4 different carriers. Cricket service is by far the best!
Great Easy to use! 5/5
App is super easy to use!
Excellent app 5/5
By Kevin TM1212
Good app 5/5
Fast, easy, not complicated
Not too many options.
But what I want to do is clear, fast and easy with only a few clicks.
customer servicenever 1/5
Waiting for three hours on my phone went to the store and wait two hours and 20 minutes in store because the people couldn’t do nothing about it they could’ve they had to call customer service but he never answer
Consistent and always available. I highly recommend !! It saved me thousands!! 5/5
Make the change and be happier for it. I am and so are my friends!! Worth every penny and never an up charge or hidden fees! Plus always a signal!
The app is easy to use. I have used cricket services for about 10 years.
Get cricket 5/5
Love the price, service and customer support just added another line!!!!!
Love it 5/5
Makes things easier to pay my bill , thank you cricket
super smooth 5/5
the cricket app is easy to use and helpful as can be
I want my money back 1/5
I can’t believe that I can’t get a credit for a failure on your half. There was nothing wrong with the CC# on my autopay yet you couldn’t process it. I’m tired of run arounds. Credit my account the $15 you owe me.
I’ve had cricket for awhile now, price wise, it’s great. However, if you have to make any changes customer service is terrible. The app has never once worked for changing plans or features. There is either an error making it impossible to even try or you get all the way to payment and it says there is an error with you card, the one it pulls automatic payments from every month.
Keep in mind once this inevitably fails, you will have to call customer support. I’ve never gotten in touch with anyone in less than 20 minutes. My fastest wait time was recently at an impressive 25 mins 42seconds. The total call time was about an hour and fifty minutes, at which point I just hung up because they simply couldn’t figure out how to fix my issue, an issue caused by the broken app when trying to add hotspot.
Other times I’ve called and sat on hold for 30+ minutes only to be told that what I was wanting to do had to be done either in the app or at a physical store, a physical store is not an option in my area and, again, the app never works not on a single one of my phones. The website is exactly the same. Half the time the server constantly crashes or causes errors during daytime hours, so you need to wait until after 2am or so for the traffic to slow enough for it to become stable enough to use.
Like I said cricket is cheap, but you get exactly that, cheap service. The app is fine if all you are wanting to do is hit pay bill, but once you set up autopay it’s otherwise worthless. The website is better most of the time, so the app offers nothing of value compared to just using the website. Neither are great, but the app is worse than website in many ways.
Good service 5/5
Very easy to pay my bills quickly and securely.
This app makes it easy to pay your bill and any other cricket quick fix
V poor network
App and service 3/5
App is great; service is horrible.
Why I can’t change address by app 1/5
Are you guys live in 20th centre? Who change their address through phone? It’s so awful..
Awesome service and great readable APP.
Fast and easy 5/5
By Cecilia Maria M
Easy to make a payment and review plans and charges
Great customer service, can easily access everything you need over the mobile app. No complaints
Jhnonnb n. 5/5
Easy peas 5/5
Easy and quick
Plan change 5/5
By Lois Abernathy
It was quite simple to change my plan on this app!! Thank you for the convenience!!
Love it 5/5
Great app to manage your cricket account
Se batalla mucho para entrar a la app
Love the easiness
Cricket app 4/5
Simple to use.
Great app love it and great company easy to use 5/5
Excellent APP 5/5
Easy to use
Easy to use
Juanita Angel 3/5
I tried to call my sister in Guam to wish her a Happy BiRtHdAy & it’s not letting call. With my old plan I could, what I’m I missing?
Cricket App 5/5
Recently switched to cricket for cell service. Their app is SO MUCH EASIER than Att.