This app is the bomb. The girls at the skiatook store set this up for me and it has helped me so much with any questions or concerns I may have. Very easy to use and understand. Kudos cricket!!!! I love going into the skiatook location bc the girls are so nice and up beat and always go above and beyond! Thank u again to all the girls that work there!
Easy to use
Cricket is the best!!!!!
Very easy and simple to use 5/5
The app is very easy and simple to use as well as enabling me to pay my bills on time.
Informative, easy to use.
Maria Jimenez 5/5
I love cricket company. The best i being have in it like for 13 years already I love it a lot no problems or anything ♥️♥️♥️♥️♥️♥️♥️♥️
hotspot rip off 1/5
i signed up for auto pay and my bill was ten dollars more so i went in and checked the hotspot and decided to keep it, well then i changed my mind while never leaving the app the $10 was taken out of my checking. i called and they told me i wouldn’t get a refund. i had the feature maybe 1 min never using it, i am pulling my 3 lines and going else where
By Upside down kick
By van val fer
Rate and review 5/5
I will always give cricket a 5 star. From the app to the non mobile website and the customer service have always been excellent!!! Rather it’s over the phone or the online chat system they always get the job done. No frustrations or hassle back and forth with the representative!! Which is a big plus!! Most services do too much and I would even have to have to call customer service but with cricket I’ve NEVER had even the slightest problem ☺️
Professional Scammers Basically 2/5
They give the option to add an extra GB of data once & then still add it to your next billing cycle. I went to pay my bill and it wouldn’t give me the option to even take it off because it said “biller running” and the customer service representative told me “It’s your fault because you should have removed it”. I only went ahead and paid my bill because I was out and couldn’t allow my phone to be cut off it’s too dangerous. If I pick the option to only get it that billing cycle I shouldn’t have to remove it for the next because it was made clear I only wanted it ONCE. Definitely getting new service because I feel like I got scammed!
Butte MT 5/5
By jeffret T C...
Great service, great employees, great cell store and service- couldn’t be happier
App is very usefully
Great Service in the Hawaiian Islands 5/5
Great Service in the Hawaiian Islands
App will not login 1/5
App does not work. It’s been down for the past two weeks. Uninstall and install multiple times and now it’s getting close to the due date. Ridiculous. Honestly if they don’t fix the issue im just gonna switch to a more reliable provider. And no I don’t have social media to reach technical support
It does the job. 4/5
Been with cricket for over a decade. This app is so easy to use and helps me out a lot.
Easy to navigate 5/5
Fast and easy way to manage and keep track of your account. Love that has improved.
My Account 5/5
It’s great paying my phone early on this app
Great Value! 5/5
Cricket makes switching carriers a breeze.
Great customer service & easy to use myCricket app. Only wish I had switched sooner!
Good app 👍 5/5
Easy pay bill
Un pequeño comentario 4/5
A mi me gusta esta compañía el internet esta bien rápido la aplicación esta bien pero el único problema es que los precios están demasiado altos creo que exageran porque yo tengo otra línea con t-mobile y solo pago 40 dólares y ya tengo ilimitado mientras que aquí en esta pago 30 solo por 2 gb pero lo demás esta súper bien lo único es que deberían considerar bajar los precios
Been with y’all since 2006 ya know them flip phone days lol
Best pre paid company 💯🔥🔥🔥 5/5
By DRE WILL RISE
Best customer service, always efficient when handling a problem I had. I’ve been with cricket for 3 years I’m not planning on going any where. The plans are affordable and the service is reliable .💯👌🏾🔥
Cricket App 4/5
Sad customer Service reps tell you that there’s things you can do in the app and online that you really can’t and need them to do it or go into a Cricket store.
Best App in town! 5/5
Common sense navigation. Love it.
Great Feature 5/5
Makes keeping up with my features and bill easy.
Cricket App 5/5
Love this app and cricket too
Payments made easy 5/5
I love that I can easily make my payment as soon as my money drops into my account.
Can’t login. Broken 1/5
I can’t login. I can’t use the website either. Cricket’s website and app have been down on and off for a month or longer now. I can’t check on my account or control options. I’m leaving Cricket and looking to go back to Straighttalk. As a customer who pays your bills, I NEED to know when your service isn’t working as expected. Why am I paying you? I have received no text or other communication from Cricket informing me that there is a problem. I hired you to do a job. Poor customer experience.
Cricket app 5/5
It makes taking care of my phone bills and other phone concerns easier to deal with!
Todo muy vien gracias
The app don’t work %50 of the time
Love it 5/5
This app works excellent. I could manage my cricket account without having to reach customer service out. Fast, friendly and allows you to change info and phone plans easily.
account management 2/5
don’t send a text with payment information and then suspend my account for non payment and charge a reactivation fee, because auto payment didn’t go through...sounds like that’s a problem on your end...😡
Additional 15 dollars 1/5
By greedy cricket
I have been a cricket customer for years and now they started charging $15 to pay your bill on the day it’s due. Imagine that now they are basically forcing everyone to auto pay which might be a good thing for some folks but not for everyone especially ones that’s on a budget. Greedy cricket Looking to capitalize on the backs of poor people.
Greedy cricket. Plus 4 dollars to pay over the phone.
Good service 5/5
I have a flip phone and I pick up service anywhere and and time
Easy to use 5/5
Very easy to use
Excelente trabajo en equipo por parte de sus empleados 5/5
Love Cricket!!! 5/5
So easy to change plans, reasonable prices...overall.....AMAZING!!!! The ONLY complaint....drop the activation fee for current customers.
I love it
By review for letgo
App is helpful but would like to be able to process bridge payments through there
Great service and price
Great app 4/5
I love this app. So convenient!
Great App! 5/5
Easy to manage my account. I could make changes in my account easily or even upgrade my phone. Numbers easily accessible incase I need to reach out to a real person and the app is easy to use. I’m not always an introvert but when I am the app is my to go to whenever I need to make changes to my account or even check my bill.
luv cricket 5/5
great service +the app makes it so easy to monitor everything &pay bills
Getting better 4/5
Three years ago this app was terrible. Now! It’s quick and easy
I like the app it’s awesome