Keeps saying an update is available when I’m on latest version! 2/5
When I touch the download update button it just takes me to the App in the App Store but there’s no update. Also on the iPhone X series phones the bottom overlay is messed up.
No problems 5/5
Been with metro for 10 years and never had a problem paying with the app. It’s so easy to use and store my debit card info so I don’t have to type it every time.
Keeps saying there is an update but there isn’t
Can’t update 1/5
The app keep saying to update but it keeps taking me back to the update
Fix this app 1/5
Metro is now metro by T-mobile that should mean something to ppl I’ve tried for two hours to set up auto pay only for the information to not be uploaded to their server so I now have to be on the phone on hold trying to fix this error with a rep
Come on ppl do better
Why does it say it’s an update available and I can’t update
Seriously messed up. Nothing new on app except constant notification of update available. Oh, and a new icon on my home screen.
Bull sheet app 1/5
We’re unable to load your account information at this time(I willing say everytime)
I m trying to open the app since 16feb
Still I’m looking this msg
I needed to go to store for only payment
What a bullsheet app
HORRIBLE UPDATE 1/5
It’s not letting me in the app anymore it’s asking for my 8 digit password I put it in it says error
No trouble with pay online 4/5
By Đánh bài good, vui, hay
To anybody who can’t pay online because of card numbers error, check again to make sure there’s no space between the numbers
ex: 1234 5678 9876 -> wrong
123456789876 -> right
(I got the same trouble as you but then I found out what’s wrong ;))
Minus one star because the decoration of the app is not convenience for user
App has problem connecting 1/5
App error message states no internet connection. All other apps work fine. Fix this problem please.
No funciona 1/5
By mier m.
Esta actualización no funciona me pide mi código y me dice que es un error tengo 13 años con el mismo código 😡
No problems with the app for me!!🙌🏾🙌🏾 4/5
By Queen Shugah
I see a lot of negative reviews about the app and not 1 time have I had any trouble. Matter of fact I love the app it is so convenient and I don’t have to go into the store and pay.
Very basic 2/5
This app is only good to pay bill. Very basic generic information. Wish it broke down phone usage individually when more than one phone so you can track children’s use. Other carriers have many abilities on their app, other than what you owe.
App Store is not working correctly? 1/5
By T Trehan
I love this app and it’s very convenient! The problem is with the App Store not displaying updates when they come out 🤨
update not working 3/5
By cruz moreno sanchez
this app is constantly asking for update but im unable to do so
False App Updates 3/5
Every time I open app, it says there’s an update, but there’s no update available in App Store.
More to be desired 1/5
By Carlyle Wilson
The UI for this app it off and images and things overlap each other. It’s not very responsive as an app. This app feels like it is stuck in 2005 instead of 2019.
Tells me I have an update 4/5
By The Real Gumpzilla
It tells me there is an update to the app but when I go to the App Store it says “Open.”
Can’t even use the app. 1/5
App says I need an update but when go to the app store there isn’t one i can download. The app is unusable and I cant pay my bill online so I have to go in and pay an extra charge for doing it in the store. Very displeased.
Not able to download the new update. Frustrating.
great app,i pay my bill there no issues
Metro app update 5/5
The app is trying to update itself but it is unsuccessful. Please find a solution for this error.
Metro customer 5/5
Works great for me 👍🏾
Keeps telling me to update app. But app doesn't let it be updated🤷♀️🤷♀️🤷♀️
Love metro pcs 5/5
But They need too be like boostmobile if you pay on 2 than that when bill due. I pay $40 sallows a month & data gos fast,when I was with boost never did that. Love the service my phone works everywhere I go. Think metro should work on that alil
Ok metro pcs 3/5
I have been with metro for around 5 years now. It’s a good price but I travel and it does not work every where, maybe about 80%, which is not too bad. I wanted to add México for one month as I have done multiple times, but this time it meant changing my plan too. I don’t want to end up paying $50 instead of $40 just for one month I needed México so I’m unhappy about it. Thanks
Update bug ***** 3/5
The app fully updated saying to update app
By oscarin 74
Abro la app y me dice qué hay una actualización voy App Store y no me la da
Needs work 2/5
I like the information listed on the app and being able to make my payments on this app. Ability to make payments or bump up GBs seems to only work sometimes. The app keeps telling me to update even though upgrade details tells me that I have upgraded already. I get notice to upgrade which takes me to the app store. This tells me I have upgraded app already and will then let me open app. This is unacceptable to have to go to app store every time I want to view usage.
The “update” takes you to the App Store. It doesn’t download and install anything. Hotspot data is NEVER correct and it’s quite annoying to say the least. Thanks
Update doesn’t work 1/5
You updated this app and now it doesn’t work. If you’re not sure an app works 100% don’t update it. Now fix and fix it now, not tomorrow. If you can’t fix it today then as soon as we login, give us the option to go back to the old app.
No new update available for download 2/5
By Court Alex
When I open the app, it keeps saying update available on the App Store. I don’t see anything. 😕 this needs to be fixed ASAP!!
Easy to use and helps me keep track of my hotspot very user friendly
Needs update. 1/5
App is pretty much useless to get anything done. New to Metro & I am very disappointed with the app. Can’t change rate plan, can’t pay bill, & shows wrong hotspot usage numbers. All I use it for is to check Data usage (not hotspot) & just to double check when my bill is due. Get all my issues resolved through Metros Twitter account. But i wouldn’t have to if the options in the app actually worked. App looks very outdated too. Metro please updated, app is very sad.
Good app 5/5
I’ve been a metro pcs customer for some years now and, this app is what I use most of the time to pay my bill and never really had a problem with it.
Hasn’t been working for the last 2 month needs to be fixed ASAP so I can pay my bill
Won’t allow Download 1/5
Keeps telling me to download the new version and it’s not available..
It’s horrible. Doesn’t work at all. Soon cancel the entire service.
Always has error messages 1/5
Always has error messages. Maybe you all shouldn't have updated the app so much because in the past I was able to pay my bill, change my plan and everything on the app. Now I have to call if a payment or something doesn't go threw. Come on tighten up metro pcs. Don't need to be fancy. The app was ok the way it was at first.
Hotspot usage broken 4/5
Doesn’t correctly show hotspot usage numbers. Uses the data usage numbers instead
hotspot usage and phone usage is the same 1/5
pls fix it asap
THE WORST 1/5
This is literally the worst app to exist in the history of mankind. Nothing ever works. Ever. Even the vuvuzela app that came out during the olympics was more use than this. Want to pay your bill? Error. Call Metro. Want to change your plan? Error. Call Metro. Want to see your usage or plan promotions? Well, f#@k you, because ERROR. Call Metro.
Very plain and outdated app 2/5
Very plain and outdated look app compared to other carriers apps. As other users mentioned I also noticed wrong info on data usage and hot spot usage! not much else you can do with this app unless you only care about paying your bill.
Metro I think it’s time to get with the program and rethink/redesign the entire app!
Wrong hotspot data shown 2/5
Since your last update, the hotspot usage matches whatever is used within the actually plan. So like if I used 5.5GB out of unlimited, it will show on the hotspot 5.5, even when I used NOTHING. PLEASE UPDATE APP!!!!
I got the app and for some reason I’ve been tracking my data usage and absolutely ALL of my mobile hotspot data has been used up!! Which is strange because I never use my hotspot ! Like it’s loaded all the way to 100% and it’s red! How is that possible if I don’t use my hotspot! But with this problem my data is slower !
The app displays the mobile data and hotspot data with the same value. Says I've used 30Gb of mobile data and hotspot data. However, I've had hotspot data turned off for nearly a whole month due to winter break from college. This is probably a bug because it wasn't like this before pre 2019 when I was using the hotspot for my laptop on the train going to school. Please fix this. Thank you.
Useless app 1/5
I can’t change my plan. It just says there is an error and to call them.
App Freezes 2/5
New updated app freezes