It’s handy when it wants to work. Every now and then the app craps out , and won’t make payments.
CHARGING YOU ALL THIS MONEY FOR CRAP!!!
Great service! Great Price! 5/5
Great service for a great price! Cut my Verizon payment in half!
The update is terrible 1/5
Pathetic App 1/5
Doesn’t work on iPhone X anymore.
Works great 5/5
Amr albadaani 5/5
هذه أقوى شبكة اتصالات وأفضل برنامج انه يوضح لك كل شي عن حسابك شكرًا
Horrible app lost or errors that never got fixed there not listening to there reviews
Phone device 5/5
Metro pcs is a good service to have , I had no trouble with PCs . Thank you for service .
Worthless really 1/5
The app is pretty useless but then again the website isn't any better. I've tried numerous times to enroll in autopsy but they just won't allow it. Not sure why. The wireless service is fine, but I'll probably switch carriers because I have to manually make a payment every month. It's just second rate customer service all around.
App errorssucgafterljj 1/5
App will not let you pay most of the time there’s a error
Not bad but not great 4/5
Wont allow me to verify my email address.
I used to pay on their website and itll send me a confirmation to my email but using the app it hasnt sent me a confirmation at all.
Didn’t work App 1 star MetroPCS 4 star 1/5
By Jestar irongate
I downloaded the app to view my account info, pay etc. I was not able to access the app due to an error. I am new customer to metro pcs but not to apps or service.
After reading all the complaints about the app I decided to pay directly through website to avoid the in store charges.
From experience with other carriers I usually only do business with “corporate” stores instead of “authorized retailer/seller”. The non corporate store have their own fees and charges, etc plus if you purchase any metro pcs items they may not honor the warranty or exchange due to store being independent authorized reseller and didn’t make the profit off the initial sale.
Service is fair and that is dependent on where you need the service. Some areas only get ATT, or Verizon, Sprint. T-Mobile towers are good if they cover your area.
I like the simple billing and all fees included price and no contract.
I buy my phones unlocked from Apple so I can literally take my phones to any provider Verizon, ATT, Sprint. (ATT and T-Mobile use same technology on phone service so if your phone is unlocked it can be used between those two device by changing SIM card).
Metro pcs! 👎🏼👎🏼 1/5
By La jevi
The internet is so 🤬 slowly ! 👎🏼 I don’t recommend it!
Needs Fixing 2/5
I really liked the app didn’t have much issue but now I tried to use it and it says having trouble using my connection and doesn’t even work on WiFi.. I won’t be using this again 👎🏾
Internet malo 1/5
By spark spanish
Metropcs es malo el internet en mi teléfono
Great on the budget 5/5
Metro Pcs is great when you’re in the process of switching main carriers and keep your number still.
No Problems 5/5
I’ve been an off and on customer for years and have always paid my bill with this app with no problems at all. Convenient to use, stores my card info so I don’t need to renter the info each payment. Completely satisfied,
Can’t pay bill 1/5
Every time I try to pay my bill, the app won’t accept my card
SLOW AS H... 1/5
The slowest app Ive ever seen. I cant get a simple transaction done less than 3 times of renewing the page because its just toooo slow and then it shows me what I want. It has nothing to do with my connection because I did have good internet connection already
100% Working 5/5
By Favian s.
I’ve paid my bills here and it’s always been working if it’s not working it’s probably your internet.
Poorly Designed App. Lacks features. 1/5
Even though Metro is owned by T-Mobile, this app doesn’t compare to T-Mobile app.
No iPhone X Support 2/5
The X has been out for nearly a year and yet no support yet. Not even sure if this app is being supported anymore.
This app has limited functionality and doesn’t work at most times. It needs a more consistent update throughout the user’s made use and app itself. It is in need of an update.
This app... 1/5
...works about as often as those idiots in Washington DC do.
Change plan 1/5
I tried several times to change my plan through the app and I always get the “ we had a problem checking your pin” message.
Great app 5/5
Been using this application for all over six months and haven’t had a single issue. Super simple user interface. Honestly, it’s fool proof.
Didn’t have the price 1/5
By Alízae Angell
First of all when downloading the app I didn’t know it would charge me just to have the app on my phone. Waste of my time and $13 for nothing how do I get a refund ???
Okay App 3/5
It’s a pretty decent app that could use new features and a new look
Can’t use this app 1/5
I am not a metro customer but my husband is. I downloaded app to my phone since I pay his bill and it won’t let me use since it can’t authorize my phone. They sure don’t mind taking my $$ each month. This would have been easier to do via my mobile. Oh well I’m deleting the app
I need this for my dad 1/5
My dad has his cell service through metro and I have mine through sprint. He doesn’t have an Apple ID so I was going to use my phone to download the app and pay his bill, which is the only way to pay without a service charge. I can’t even use the app because my phone isn’t on the metro network, because for whatever reason the app has to be connected to metro cell service?? It seems very backwards and I’m really disappointed.
Didn't work for me around all 1/5
I downloaded it like 3 times. Didn't work on my iPhone 7+ kept saying turn off Wi-Fi and restart the app when Wi-Fi isn't even on. Zero stars if I could.
Just as poor as in store 1/5
By Jessica Wilkes
Not only is this app complete crap, but so is the company! When I signed up (mind you I had no phone, or anything & signed up for the free phone to get a job) I was put onto the $30 plan, yet I’m being charged an extra $5 for a service I used one time & have no way of turning off on this app... I’m not willing to go into their stores because the last couple of times I went into the stores I was trying to pay my bill, but instead was charged for “topping up your data.” When I called the store to complain & ask why the heck I had no service the girl who helped me said “you should of spoken clearer.”
Bad app 1/5
By trey mad as hell
The app will not let me pay my bill and I have reset my phone twice,...it says my card is invalid and I have been using the same card from day 1 for over a year smh....really not happy right now and then they charge you $3 to pay in store
Just awful! 1/5
This app doesn’t even deserve one star. It literally NEVER works. I can’t even get the app to open 75% of the time. They need to completely redesign this app if they expect people to actually use it.
I try contacting a agent and we were talking he was helping me out I gave all my info and then it told me that my time has expired !! Tf 💀
Very convenient but outdated 4/5
This app is good, but I think it should be updated because it’s a little slow, and old-looking
Need more parental control 4/5
Good app but wish I could suspend and reactivate children’s lines
Terrible App 1/5
By Conejito Matador
No reason for any app now-a-days to not work well. This is a royal POS. You can’t log in or connect or basically do anything. Apparently requires some magic.
Only allows you to use app if you have metro 1/5
I tried to get the app the manage my children’s phone bill but you have to have the service that’s dumb I have the account numbers
I hate the fact that if you wanna pay ya bill your phone go to be on to use the app like I wouldn’t need the app if my phone was on and if you do it over the phone they wanna charge you extra 🙄
App needs to work 100% 2/5
This app is only good for checking on my hotspot data MetroPCS needs to look at this app further
Feedback on app 4/5
The app is good they just need to make it where you can change your plan and change your mobile number besides that it’s great
DOES NOT WORK!!!!! 1/5
I’ve been with Metro PCS for 7 months and I’ve been using this app to pay my bill. Now all of a sudden out of nowhere it’s not working. I tried accessing the app it keeps telling me SORRY YOUR ACCOUNT IS UNAVAILABLE!!??? How????!!!! I’m using an iPhone 6s from T-MOBILE BUT ITS UNLOCK. Like I stated before I’ve been using this app for 7 months since I first got with metro. I’ve uninstalled this app and even called metro and still it’s not fixed. This app was very helpful for me. PLS FIX THIS ISSUE!
I can't never pay my bill 1/5
This app never let me pay my bill... I've tried so many times to pay my bill here and it always says sorry we can't process the payment or that my card doesn't work or if I can submit another card.. and then I called for pay my bill and I used the same card and it worked.. I don't know if they do this on propose so they can charge the 2 dollars fee when you pay calling or the 3 dollars when you pay on store, either way is bad
No iPhone X support 1/5
Will not let me pay my bill 2/5
I can’t make a payment through the app, what’s up with that?
I love it ❤️❤️❤️ 5/5
I’m soo happy that I have a app for my data plan I can easily see how much data I have used and how much I have left. Not good for paying over the app though. There is also absolutely no use for it if you have unlimited data though.
Finally The MyMetro App For Apple Users 5/5
I used to have Metro when I had an Android phone. The phone had the MyMetro app installed which was very convenient to make payments and check usage. It is finally out for iPhone users. No more logins to make a payment. The app works. I used it a few minutes ago to make my payment without any problems.