No iPhone X Support 2/5
The X has been out for nearly a year and yet no support yet. Not even sure if this app is being supported anymore.
This app has limited functionality and doesn’t work at most times. It needs a more consistent update throughout the user’s made use and app itself. It is in need of an update.
This app... 1/5
...works about as often as those idiots in Washington DC do.
Change plan 1/5
I tried several times to change my plan through the app and I always get the “ we had a problem checking your pin” message.
Great app 5/5
Been using this application for all over six months and haven’t had a single issue. Super simple user interface. Honestly, it’s fool proof.
Didn’t have the price 1/5
By Alízae Angell
First of all when downloading the app I didn’t know it would charge me just to have the app on my phone. Waste of my time and $13 for nothing how do I get a refund ???
Okay App 3/5
It’s a pretty decent app that could use new features and a new look
Can’t use this app 1/5
I am not a metro customer but my husband is. I downloaded app to my phone since I pay his bill and it won’t let me use since it can’t authorize my phone. They sure don’t mind taking my $$ each month. This would have been easier to do via my mobile. Oh well I’m deleting the app
I need this for my dad 1/5
My dad has his cell service through metro and I have mine through sprint. He doesn’t have an Apple ID so I was going to use my phone to download the app and pay his bill, which is the only way to pay without a service charge. I can’t even use the app because my phone isn’t on the metro network, because for whatever reason the app has to be connected to metro cell service?? It seems very backwards and I’m really disappointed.
Didn't work for me around all 1/5
I downloaded it like 3 times. Didn't work on my iPhone 7+ kept saying turn off Wi-Fi and restart the app when Wi-Fi isn't even on. Zero stars if I could.
Just as poor as in store 1/5
By Jessica Wilkes
Not only is this app complete crap, but so is the company! When I signed up (mind you I had no phone, or anything & signed up for the free phone to get a job) I was put onto the $30 plan, yet I’m being charged an extra $5 for a service I used one time & have no way of turning off on this app... I’m not willing to go into their stores because the last couple of times I went into the stores I was trying to pay my bill, but instead was charged for “topping up your data.” When I called the store to complain & ask why the heck I had no service the girl who helped me said “you should of spoken clearer.”
Bad app 1/5
By trey mad as hell
The app will not let me pay my bill and I have reset my phone twice,...it says my card is invalid and I have been using the same card from day 1 for over a year smh....really not happy right now and then they charge you $3 to pay in store
Just awful! 1/5
This app doesn’t even deserve one star. It literally NEVER works. I can’t even get the app to open 75% of the time. They need to completely redesign this app if they expect people to actually use it.
I try contacting a agent and we were talking he was helping me out I gave all my info and then it told me that my time has expired !! Tf 💀
Very convenient but outdated 4/5
This app is good, but I think it should be updated because it’s a little slow, and old-looking
Need more parental control 4/5
Good app but wish I could suspend and reactivate children’s lines
Terrible App 1/5
By Conejito Matador
No reason for any app now-a-days to not work well. This is a royal POS. You can’t log in or connect or basically do anything. Apparently requires some magic.
Only allows you to use app if you have metro 1/5
I tried to get the app the manage my children’s phone bill but you have to have the service that’s dumb I have the account numbers
I hate the fact that if you wanna pay ya bill your phone go to be on to use the app like I wouldn’t need the app if my phone was on and if you do it over the phone they wanna charge you extra 🙄
App needs to work 100% 2/5
This app is only good for checking on my hotspot data MetroPCS needs to look at this app further
Feedback on app 4/5
The app is good they just need to make it where you can change your plan and change your mobile number besides that it’s great
DOES NOT WORK!!!!! 1/5
I’ve been with Metro PCS for 7 months and I’ve been using this app to pay my bill. Now all of a sudden out of nowhere it’s not working. I tried accessing the app it keeps telling me SORRY YOUR ACCOUNT IS UNAVAILABLE!!??? How????!!!! I’m using an iPhone 6s from T-MOBILE BUT ITS UNLOCK. Like I stated before I’ve been using this app for 7 months since I first got with metro. I’ve uninstalled this app and even called metro and still it’s not fixed. This app was very helpful for me. PLS FIX THIS ISSUE!
I can't never pay my bill 1/5
This app never let me pay my bill... I've tried so many times to pay my bill here and it always says sorry we can't process the payment or that my card doesn't work or if I can submit another card.. and then I called for pay my bill and I used the same card and it worked.. I don't know if they do this on propose so they can charge the 2 dollars fee when you pay calling or the 3 dollars when you pay on store, either way is bad
No iPhone X support 1/5
Will not let me pay my bill 2/5
I can’t make a payment through the app, what’s up with that?
I love it ❤️❤️❤️ 5/5
I’m soo happy that I have a app for my data plan I can easily see how much data I have used and how much I have left. Not good for paying over the app though. There is also absolutely no use for it if you have unlimited data though.
Finally The MyMetro App For Apple Users 5/5
I used to have Metro when I had an Android phone. The phone had the MyMetro app installed which was very convenient to make payments and check usage. It is finally out for iPhone users. No more logins to make a payment. The app works. I used it a few minutes ago to make my payment without any problems.
WHAT A SCAM 1/5
This app is the only method of directly paying your bill without a 3rd party fee from either paying through a phone call or paying in store. However, it’s so unreliable. I submit my payments and it always comes out as “Sorry!”. I check my bank account and it has withdrawn $50 from my account and takes couple of days to restore. As a company, you should make the effort to update the app and bug fixes for your consumers. Very disappointed and might be forced to pay the 3rd party fee if I have to pay elsewhere.
Metro pcs 5/5
I never had any problems with this app so i would have to say i am happy with it.
Good design, but limited functionality 3/5
By DUO Owner
The app seems to work for the phone on which it is installed But if you have more than one line on the same account, the other phones’ data usage cannot be tracked. The only way to do that is to use their website, which has its own glitches.
Puts your money on hold ! 1/5
If you don’t want to wait a week to get your money back, DO NOT USE THIS APP !!!! This is the second time I’m going thru this because of using this app, but when I use it to pay my bill, I go to submit it and then it goes to a screen that says it’s not able to process my payment, HOWEVER they still take the money out of your account. I am VERY dissatisfied with this app !! Definitely will be deleting it and making my payments either in-store or on the actual website now. I just spent $120 for no reason today, and won’t be able to get the $60 until the 20th of October.. that’s 7 days away !
Buenas app 5/5
Buen panel de servicio para hacer pagos y planes y ver los datos utilizados
It’d be great if it worked 2/5
Data usage is never available. Come on, I just want to see the numbers!
APP NEED UPDATE
Better then great 5/5
I spoke with a representative to help me with a problem I was having all day. He solve my problem n assist me with a complaint I had, which is rare & I really do appreciate it.
Thanks goes out to Lawrence ID#:307244
Metro App 1/5
Can't pay phone bill on app
Great app 5/5
This app does the job. Nothing has failed me since I installed it.
It's good 5/5
I like how it shows your whole account from your data used an maximizer data too I turned it off cause it was making my data slow I just switched from android to iOS so it says it was off but I turned it off an on now my internet is faster
It would be nice if we could view and print statements from the app.
Not very useful 1/5
Says app works over wifi but then tells you to shut off wifi so it can function properly. Oy vey.
Works like a charm! 5/5
Good app 5/5
Honestly this app is pretty good. You can easily see your plan info, data usage and you can even top up your data yourself, so there is no need to call customer service any more ! The look of the app is also very good. I would recommend it to my friends
Does not Work! 1/5
I downloaded the app a month ago, after beginning my service with Metro, but it hasn't worked once since I've tried to open it. At first, when I first attempted to open the app it said to turn off wifi so it can establish the data connection before even being able to access the app at all. So I will never be able to access the app from my iPad since I don't have service on that.
So, I turn off the wifi, close the app and reopen it. Same error message, even though the wifi is turned off I get the same message. I tried about 5 more times and finally gave up.
Next couple of days I tried it again. This time I turned wifi off first and made the attempt. Finally, it recognizes the data connection and starts processing to open the app. But, then comes another error message, "app is currently having problems connecting, try again later". And ever since, I get either of the 2 messages but not once has it even opened the app. I have iOS 10.3.2 so not sure if the version is too new and the bugs haven't been worked out yet but I've never experienced this with any app. What a waste of time and efforts.
Kind of dumb 1/5
I have 2 metro phones for my kids. I downloaded this app to my phone which is not on Metro with hopes of setting up our account and logging in to pay their bill. Well that is not possible. It keeps giving me an error as if my phone service is interrupted. I think it's trying to grab my phone info which is not Metro. What if a person who has a Metro phone wants to use their tablet for the app and make a payment? Well that won't work for them. Giving 1 star until they update with more functionality.
By 6.12.90 blue
Like it don't have to go to on explorer anymore. Funny how a guy from sprint gave it a one star lol
Finally for iOS! 5/5
I switched to iPhone in February and I missed this app so much I'm super happy I found it again so much easier to manage your phone plan and bill here rather than guessing I just need you guys to fix some things like changing the rate plans. When I press it it tells me to call in. I want the option to change my plan through the app like I did on android
Finally an app for iphone! THANKS!!!
I've been waiting forever for this app for my iPhone now I don't have to waste time going on the net to pay my bill and to check my data usage everything I need is with in the app.. but it does need more tweaking... thanks
By кαяαмєℓ ∂ιρ
So happy that this app is finally available for iPhone, now I don't have to go on line to see how much my bill is or to pay my bill....another reason to keep my iPhone 😍😍