Horrible app and no customer service 1/5
By Zignatius
If this wasn’t a requirement for my students’ lunch accounts, I would not use it. Useless app, useless website, zero customer service. The student meal purchase history function hasn’t worked since last school year, making it impossible to track expenses. Also, the cart is un-viewable on the app.
Can’t sign in 1/5
By Doofevilinc
I can’t even log on to the app. The sign in button just doesn’t register. If this was free I’d shrug it off but these people take a percentage of what I pay for my child to eat so it’s not cool.
Fix The App 1/5
By Lincoln Osiris
Can’t checkout because the checkout icon is off the screen to the right.
Terrible 1/5
By Asdftyuicddhbfetyhvddeddgh
Can’t see my child’s recent purchase history for meals. Screen loads and gives an error. Tried adding funds to their account but I can’t checkout because the shopping cart is off the screen.
Would give a 0 but not an option 1/5
By bgdawgfan
The new iOS 16 update is horrible! The accounts are never updated correctly and good luck getting in contact with support. Cannot believe there are no other options for school lunch administrators to use.
Update didn’t fix anything 1/5
By CubanoJones
Same as before. Bottom selections still pushed off the right side of screen. Doesn’t seem like anything was fixed.
Meal purchases never load 1/5
By Michael_B_
This app really is horrible. The meal purchase history has never shown up properly. They have a contract with your school and they don’t care. Such an embarrassment.
Not worth a 1 star rating!! 1/5
By applynamed
This is a TERRIBLE APP!!! I wish my son’s school would use something that was actually useful!!
Used to be good.. but not so much 1/5
By I have no choice
Doesn’t update with current purchases.. not willing to put more money on the account because it just doesn’t work
Can’t check out online 1/5
By katyjo30
The check out cart is not visible on the app or online version. I have funds in my cart but can’t get to my cart online. Pointless app.
Buggy release 1/5
By Nenah_knows
The last update to MPP broke the application. I can no longer navigate the screen in a streamlined manner. The toolbar appears to go off of the screen and is out of reach. The whole visual use & ability on my phone is limited at best. A new update needs to remedy this problem immediately if not sooner!
Completely unusable 1/5
By Jason.Lambert
The sign in button doesn’t work, so I can’t even log in.
I know my username and password are correct because I can login on the website.
Optimization 2/5
By KronicID
This app isn’t optimized well for mobile devices. Please update the app to work better. An example is after the user login, the menu below shifts to the right. The action keeps the user from selecting the menu and usually closes and reopens the app. Additionally, add Face ID or clean up the username password autofill. I can click on the password, which will auto-fill from the keychain, but I usually have to manipulate the password (type a letter and delete it) for the red box to turn green.
I will update my review if the app receive updates.
Absolute garbage 1/5
By MusicMan2277
It’s so bad the developers should ask for a refund for their degrees. It is a worthless wrapper around a website that also doesn’t work in a mobile web browser, be it Chrome, FireFox, or Safari. Congratulations on being terrible across the board. It’s actually rather impressive.
Help 2/5
By jlzim24
App not working since latest update. And when it does work I have to login every time. It will not remember my login credentials.
What happened? 1/5
By cracra momma
I haven’t gotten on it in about a month and now when I do try to log in it freezes up and does nothing. But, it will let me go to the log in screen.
I just went online through a browser to add money. I hope it went through.
Why did you have to mess with it?
App Freezes 2/5
By talonso73
The app freezes once I enter my login info. I always have to go to the actual website to add funds to my child’s lunch account. What’s the point of the app if you can’t do anything in it because it just freezes?
Sign in process 1/5
By Jaysmile
I might as well just use the website if I’m going to have to enter my email and password every single time. Not a fan of the most recent update and still no way to move funds between students under my account.
Horrible upgrade 1/5
By 05sixliter
After the last upgrade the app lets me log in but nothing shows up and nothing works. Need to fix it. Can’t even send feedback to get app fixed.
App doesn’t work nor does the website 1/5
By Janee Murphy
I can’t make a payment on neither app nor website. Whenever I try to add my credit card to make a payment the “Add” icon is always greyed out. Sometimes even when I try to add an amount to my cart tab that’s greyed out too. Mypaymentplus use to be very functional before the pandemic. I don’t know what happened afterwards. I’m not sure how they are making money if the website/app is not functioning. This needs to be fixed ASAP.
Never works!!! 1/5
By Fix this app! It's HORRID!!!
The app and the website do not work. This app is in need of serious help. Absolutely not reliable.
What happened to your app?! 2/5
By saccle
I really truly dislike the update you did on your app. I have had so many issues signing in. And why do I have to put my email and password in every single time??? Once I get signed in, it seems like you made things more difficult instead of easier, which is what I assume you were trying to do, to put money into my kids’ accounts. Please change it back!!! 😩
A Complete Mess 1/5
By ikugtyjuiopitredsawtuyhjngfred
When I think it’s working great, it was only for a day. This is a horrible app. Please look into making this better. There are too many schools using this for it not to be easily accessible on the app.
This app is crap 1/5
By steve5555554
I try to login on 3 different devices and nothing happens. Spent 2 hours try to set up account. Worst app ever!
Does not work after latest update 1/5
By CaptianYamato
Go back to the version before this useless update. Am not able to log on either through the app or on line.
Going backwards 1/5
By Bob1000a
I’ve noted that this app continues to worsen over time. It’s elementary that it should save login information. Please use some of the service fees to hire someone to bring this app to current standards.
Terrible website! 2/5
By Benesimon
Does this website ever work properly? I’m beyond frustrated with having to contact their customer service department every 2-3 weeks to update my children’s lunch accounts. More often than not, I cannot login to my account and see accurate information about how much money is in my children’s lunch accounts. Money I add doesn’t show up for hours. I have to contact the company to get the issue fixed. Money disappears from the accounts when my kids haven’t eaten lunch at school. This is unacceptable. I wish my school district would choose a more reliable service.
Account Money 1/5
By oolop
Money has been deducted from my account without me being notified. There is no history of anything being purchased or where the money went to. It’s kinda of frustrating that this app takes money off kids lunch accounts. So if you have this app beware and constantly check your money valance for any funky business.
App does not work 1/5
By VeryMindy
Just installed this app and was not able even to to sign in, buttons just don’t work. I don’t know why to have an app that doesn’t even work, it just makes no sense.
Horrible app 1/5
By AT&T family plan user
After the new updated it’s worse than it was before. Cant even log in
Popup to enter password 1/5
By Techguru75
Amateur developers. They have pop-up every were! hahahaha! Sounds like couple of teenagers sitting at home in basement created this app. Half of the time the user name entered /saved via keychain does not work. Did you know pop-up actually were technically eliminated from HTML5 / Mobile apps. These guys thing it’s 1995 again. Fix it!
Horrible cheap app 1/5
By Prashant420
Login itself is not working. What a mess. Horrible cheap app. No idea why schools use this junk.
Save the login info! 1/5
By ManasotaMan
New version logs you out every time! Make it so it saves your info, very inconvenient to enter the information every time!
Awful 1/5
By de388fan
I truly hope schools aren’t paying to use this one as the app is truly junk. Now in addition to being unstable the new version somehow can’t remember a username and password. This isn’t the fbi, don’t think anyone is going to hack my kids lunch account. Oh and yeah, it’s on a device locked by my face so little chance of unauthorized access. At least add Face ID or save the login info. That’s annoying as crap
Stole my money 1/5
By madmominfloridaaa
Updated….and my kids all now have $0 balances. Even on the website. They are no help even tho they see they should have money in their accounts they tell me they can’t adjust it on their end.
Won’t let me complete registration 1/5
By SWEN XOF
Put in personal information passed not a robot. Register button is shaded out.?.?
Garbage. 1/5
By Kkklkaaaaatttteeiee
This app is garbage. Not sure if I should be mad at the school for choosing it or mad at the developers for creating it.
Does not work - always down 1/5
By freeteyme
We’ve tried registering at different times and it is down ALL the time. School is about to start and the app is still unusable. MySchoolBucks works better than this app!
Still broke 4/19/22 1/5
By Squishy banana
As of 4/19/22 can’t deposit money. Broken like the others said.
Waste of time 👎🏼 1/5
By Hugh-GA
…and you’d think this app would make things easier.
Omg horrible! 1/5
By Mommymandy2
I have NEVER been able to log in with the app, I keep getting and error.
I just successfully logged in with my computer, added my three kids but wasn’t able to just add funds, was only offered auto pay which I don’t want.
My kids pack, this is for extra stuff and the stupid school won’t let them bring cash.
I timed out and it won’t let me back in! Ugh this thing is stupid!
Literal Waste of Time 1/5
By dutchbluek
Useless. Unreliable. Frustrating.
Excessive fees 2/5
By Ronny 013
The app works but the fees are 33% and not mentioned anywhere.
Poor update 1/5
By Crankyangel
I used this app for several years. Now with the update I can no longer add funds or see account balances. Go back to the previous version.
Does not work at all 1/5
By ZZpinkDog55&
I’m on the phone with “support “ again. I was hoping this school year would be better, I spent last year putting money in my son’s account manually because autopay NEVER worked as it should. Now this year I’ve had to set it up 3 or 4 times from the beginning (registering). So it’s worse if that was possible. I didn’t think it was possible but apparently they found a way.
Trash 1/5
By Tatermae86
Keeps telling my I don’t have an account. Won’t even let me sign in. I should of just read the other reviews before trying.
Can’t even register 1/5
By SushiCat1234
This app is nonfunctional and a waste of time. Get this deleted off the appstore asap!
Update is terrible 1/5
By Background artist
I have used this app for several years to keep up with our child's lunch account. Now I can not see what purchases have been made, the low balance alerts do not work and it is STILL showing the amount I deposited last week I. Addition to the amount that I just deposited today. PLEASE go back to the way you had it or make improvements. This just is not user friendly.
Doesn’t work 1/5
By Ti Ti-KCSTP
I’ve used this app multiple times over the course of 4 years and I can never get the payment to process. Was able to get one payment to go through today but when I attempted the 2nd, I had to log in via chrome.
