Can’t schedule an appointment 2/5
When you choose schedule an appointment it brings you to the website which is hard to use on the phone, and, it requires you to login again! Also, even though I have the app touch enabled, it didn’t work and I had to enter the password.
Great App 5/5
This is a great app let’s me know exactly what my results are and medical information 5 stars exactly what I needed.
The best app forever 5/5
By Simonian vahak
I love my quest app I can see my blood test result of all description perfect.
Can’t even log in 1/5
I can log into the website but when I try and use the app I always get an error stating it can’t log in using the credentials I entered. Totally worthless.
Slow and inaccurate 2/5
It takes too long to get results. My dr office got them on Tuesday and I don’t get them until Friday.
Two weeks in a row I got the same results, even tho I had two separate tests ordered by different doctors.
It works great -easy to use 5/5
This is such a well designed app. Easy to use and provides all the information I need in a clean concise and readily available display. Great design.
Lab Results 3/5
Seems to take a week to results why does my doctor have to tell me first seem like results would show up sooner on app
Torture, meaningless bureaucracy 1/5
Waste of time
Very good! 5/5
A great app. I highly recommend it. Tedious to setup but worth the effort.
I’m impressed 5/5
It has always been a mystery when I had blood work done until now. Now I get to report a day or so after the doctor does and I don’t worry about the part that I miss when he’s tell me what the bloodwork is. Great site, thank you.
Love this app! No more searching! 5/5
I don’t get a lot of blood work done, but I’ve been using this app for a few years now and I love the fact that I don’t have to look for a piece of paper to find out what my CBC levels were!
Good app 4/5
Please add Apple Health Records integration
Easy to use 5/5
I love the ease of use of this app! So plain and simple. Just like dealing with Quest-always a pleasure!
Needs Improvement 2/5
When you login you should be able to see your future appointments not only just make appointments also to see these appointments if you do not have the code for your next appointment in front of you they should be more flexibility with this app other than that it’s promising
Senior heart patient 5/5
Quest is always very quick to get me in and blood out.
I get my results in days.
I simply love it. Any of my Drs can see my blood work from others. I love it. Love
Buen servicio 5/5
By Kamila li
He utilizado la app para hacer la cita en varias ocasiones, solo en una ocasión esperé un poco más de lo que pensé me tardaría, pero no compara con la espera cuando no tienes cita. Todas las otras ocasiones me han llamado en el tiempo que decía mi cita. Los emplean sido muy amables y el servicio ha sido profesional. Muchas gracias por sus atenciones.
Finally ... this app is great 5/5
By Mrs. J. Boss
I received my results in less than 24 hours. Even if I had to wait +/-72 hours, the app still allows me to receive the results faster than doctor giving them in person which greatly reduces stress! Highly recommend.
Date selection doesn’t work 2/5
I really like the app. However, when you select the date of your appointment, the dial always goes rogue and cant select day and month
Quest is great 5/5
I have used Quest Diagnostics for many years now and this app is another perfect example of a great company. Some results take about a week to get but they clearly state that on their main computer web site.
Too Long to Wait 2/5
App works fine just takes too long for results to be loaded to it! Frustrating!!
No Face ID Support 2/5
Quest is a large company, hard to believe they still don’t have Face ID support for iPhone X
Overall the app is good sometimes can’t always find things easily.
Too slow 2/5
Takes too long to get simple lab results. It’s taking from 10 to 14 days for them to appear. Like others have said I would like to get them before my doctors visit so as to be prepared to ask pertinent questions. I’m headed out the door now for my doctors appointment 10 days after the lab work and I do not have a copy of my results because they have not been posted yet.
I’m not ready for this visit as I should have been if I had a copy from MyQuest. Time will be wasted asking needless questions and for a copy of the lab work.
MyQuest as usual has not replied to my several attempts at contacting them on this issue.
Terrible app 1/5
By peaches westerly
Registration was unending. Still couldn’t see results. Then get email hours later
Incomplete lab results 1/5
I want all the numbers not the interpretation by the lab tech. Because of my health the test ranges are not relevant to me specifically. I need to see the actual results not their opinion of them.
Blood test 3/5
By blood test
App seems to work well. Need the results posted on the app faster.
Almost immediate results 5/5
By B. Ge
The app is quick and easy to use. I was able to see my results just a few days after specimen was taken
Won’t let me verify I’m me 1/5
By Jessica Kenagy
I have tried to verify I’m the person I am several times. I hate putting my SS on anything especially an app and now I’m unable to get my results AND I’m worried about a breach into my SS stuff.
Get your results NEVER! 1/5
They do not automatically post your lab results to your account. Months later they might... after you send them a nasty message.
Educated review 5/5
By I only play a doctor on TV
A note to previous review. Patients do have a right to there own lab results. Indicating you are more entitled than your provider is ignorant on the patients part. After all a medical provider has to order your test under his or her license. In addition in most cases a patient needs a doctor to explain results and I do not mean doctor google. No patient should receive any test results prior to the provider signing off on them. Especially if there is a abnormal result.
Love this app 😍
Can't make appoitment 1/5
After the long setup, the app wants me to request lab results only... The button to make an appointment doesn't operate. What gives?
Great app 5/5
Great app works perfectly.
Zero stars 1/5
This app is impossible. Signed up this morning, and they won’t let me on the site. I tried to cancel my account, they make it Impossible to do. Quest is the worst company and unfortunately the only lab my insurance will take. Their offices are filled with incompetents, they’re rude and understaffed, and I always make appointments and turn up waiting for over an hour. Don’t waste your time on this app u less you want to be locked out of your own account with no customer support available.
Make sure to turn on auto authorization 5/5
App works great! Requested my results and had them in hand within 2 hours, however, they should have been available much sooner because the tests were done a month ago, however, they probably needed medical professional authorization to release to avoid unnecessary concern and confusion to read them. It’s great to be more in control of my life. Thanks!
Too long and log in frustrating 2/5
Agreed with previous review. I would like to have test results prior to my appointment with doctor
Also why do I log into my account with my finger print only to have to re- log in manually when I am scheduling my appointment? You shouldn’t have to log in twice to schedule
This app works great! 5/5
Within a few days my account is updated and available for me to view.
Wouldnt show me any results 1/5
By Bobert J
The app said i had to see my doctor even though i paid for the tests myself!
Long wait for no results 2/5
Requested lab results, waited, waited, waited. Keep getting emails that said I had test results, go to the app, no results?? There listed but says unable to process?
No lab results 2/5
I received an email that my lab results are already available on the MyQuest app but when I checked it, there was nothing on there. Very annoying and disappointing since I have been at my wits end for a week waiting for the results.
I had My blood work done Friday morning and Saturday morning I had my results.
Lab results 5/5
I absolutely love having my results on my phone or iPad before I go into the doctor appointment. If it’s just an appointment to review blood work, I can save myself the time and money to hear that everything looks good!
No problem with app..... but 1/5
By dopey 22
Why go through the ridiculous enrollment to be told “your doctor should go over results before you can view them”. Waste of time here with the app and the sign in process at the lab!
Quest lacks quality and availability 5/5
By George LK
I have been on endless loop to speak to somebody/anybody at quest. They have it so blocked that the system hangs up on you. Called my patient case worker. We did multiple unsuccessful calls with blocks preventing either of us from getting results. Finally quest said they sent results out 6/1 but they did not. The dr office is having to call quest to get them to send results. The entire quest system is whacked because they treat patients as an annoyance and inconvenience and there is lack of support in my opinion. I like the app. I am hating the service provider.
Low score 2/5
Lab results take too long to come to the app and sometimes they are the wrong results
Customer service is dismal 1/5
Haven’t been able to see any of my lab results since signing up for app. First call to customer service was told to wait 5-7 days for results to populate. Nothing after 8 days. Second call to customer service was told to wait 10 days. After 2 weeks, still nothing. Third call to customer service was told no one is able to help from phone...only help with email and was told to use support email from app. First email sent to customer service at 3:30p on a Friday. No surprise, no answer. Too late in the day to actually respond with any sort of help. Sent 2 more emails at 4:30p and 5:00p telling them how disappointed I felt and how I feel like the scum underneath river rock and that no one is important enough on a Friday afternoon to receive any kind of help. Surprise...no answer. They have to get their act together.
Easy to use
Alerts me when my results are available
Glad they recommended it to me
Great App! 5/5
Awesome app! Everything at my fingertips. The historical graphs are very useful. Great tool for pro active health!
Results are sloowwww 1/5
As others have stated the retrieval process of lab results seems convoluted and slow. I thought i would receive online but it never happened. My doctor actually received two days earlier and the app still states processing and I’m in Texas so the notification delay doesn’t apply.