Facial ID? 2/5
Touch technology was useful but is outdated now. Add facial ID to catch up!!
Works great 5/5
By Cuckoos egg
Lab results 5/5
I love being able to see my lab results and being able to forward my results to my specialists
Good, Not great. 1/5
Labs take far too long to upload and most often require sending additional requests for results.
No payment service 1/5
The billing service and invoices are not included on this app.
Great app 5/5
I like the idea of seeing how good or bad I am doing according to my blood work. It allows me to make future changes in my lifestyle.
Doesn’t get results help doesn’t respond 1/5
Since the last update doesn’t get latest results. Request results didn’t get them, many email to support haven’t been answered
Great App 5/5
I love this application. It is wonderful to have access to my results, because I see them and I can discuss with my doctor any concern and I am more aware of my health
Not for an iPad without magnifying glass 2/5
Looks like I have an iPhone 3 in the center of my screen, almost unreadable. Would have given it one star but it’s functional. Have had trouble getting my results but believe that is due to issues with the back end services because the problem exists on the web site as well. So far requests for help have been ignored
Bad app and company 1/5
I have been waiting 2 weeks for my results to post even emailed them on their support tab and never heard back. They had no problem taking my money though. If you have the option to go somewhere else do it.
Had bloodwork performed Nov 1 and no results posted yet. Inquired about it twice with Quest and still no results.
This app is useless! Before Quest took over our lab I could get my results on a basic CBC within an hour. It's been three days and nothing! I'm not even sure my doctor has received them. The last time I had blood work done it took a week after the results were ready for it to show up in the app. That's insanely slow.
Excelente aplicación 5/5
By Omar Portillo U.
Muy útil y eficiente
Not fully functional 3/5
App works fine, but when you want to make an appointment, you can’t do it in the app. It takes you to a website where you need to re-enter your login info again. Just not sophisticated yet, and no iPad version.
Very user friendly 5/5
I had been diagnosed with cancer on October 2nd 2018 I use Quest labs for my blood work and there app is so easy to use and navigate! I would highly recommend it to anyone that wants to keep up to date with there Health information.
App isn’t as good as on desktop 3/5
By Lab Ratz
App isn’t easy to use when looking up lab results for dependents. Not sure if it’s a bug or maybe I’m doing something wrong.
Seriously how has this app not been updated for iPhone x screens and face Id? Considering quest is the largest lab in the US this is unacceptable
Friendly but lacking 3/5
I like the ability to use the app for appointments and results however every time I try to make an appointment it gives small windows of opportunities. If I back out to another location for the similar timeframe all my information is gone. I’m taken back to the beginning. If the app allowed switching of location and a month ahead for schedule this would allow for ease of schedule. Just a thought. Otherwise it is a great simple app
Useful but outdated 3/5
Please invest in keeping the UI format up to date. App does not realize full potential of new phone screens.
By Mommy drama
Dependable and results come without having to see a doctor for them! Love it
Locked out NO TECH SUPPORT 1/5
I had been using this for years but recently have not been able to log in. I thought maybe they lost my info.
But then when I got a recent test notice by email I started a new login process. The Quest website said it recognized me and asked if I wanted to merge with previous account. Sure!
But then it resulted in me being locked out.
No problem. “I’ll call tech support” I told myself.
But no phone number for tech support. Just message via email without receiving any confirmation it was received.
Still waiting. But there should be a better way of communicating instead of endless automated systems.
Definitely not LabCorp! 1/5
Have to request results instead of them just being there (like how LabCorp App works)...this App is HORRIBLE and a total waste of anyone’s time! Being a competitor, you would think Quest could do a bit better than this.
Good app 5/5
Having my results help refine my use of meds and activity to rehab from heart and glucose issues. Only wish they would release them faster then five days!!
Better than Mayo Clinic portal! 5/5
QUEST has does an excellent job reporting lab results, with useful information about the meaning of the values. I just noticed a somewhat hidden feature: tap on any value and you’ll get a graph of all your history at Quest — this helps you to detect a trend, if your lab tests have been done by Quest.
A trend are much more meaningful than a simple “H” or “L” (high or low). Doctors usually scan your most recent lab report, only looking for an H or L — few doctors will also study your last three or four lab reports — they will miss a trend.
The AMA, the CDC, the NIH — everyone is now recognizing that YOU are better off when *participating* in your healthcare. So help your doctor, by looking to see if any of your lab values show a trend (for better or for worse) instead of waiting until a value is outside the reference range.
Btw, I’m director of a nonprofit medical research institute — and am writing this review to congratulate Quest and to help you help yourself by looking for trends.
Poor, at best. 2/5
I made an appointment using the app. Do you think I can see that appointment? Noooo! Is there a way to look it up? Nope!
Logging in loops and loops and loops.
Bad, on a good day.
Not user friendly, no past results 2/5
By Jill Gett
Can’t use a password you ever used before, really? That’s way overkill.
Can’t see my results from previous blood work so not very helpful.
I can see my results on Sutter health, but not on Quest, so it’s not helpful.
Stuck in loading 2/5
Installed the app on my iPhone SE, and it’s stuck on Loading after authenticating my account.
So happy for this ... I found out that i needed to change my doctor after using this app I realized my blood that he took 4 months ago was not okay as he said ... should have been to the er long time to get blood transfusion . Thank God for this app no one can tell me I’m okay when I’m not .
Poor app 1/5
App will not show recent tests it’s not helpful at all
New Reports? 1/5
I get emails saying my new labs are in my account. Never true. Have to contact quest to jave results added.
App 4 stars, live person zero! 4/5
The app is great but hope you don’t need to speak to a person! After many transfers nobody could even find me in the system. Frustrating!
Love all of it! 5/5
By I need some sleep
I love everything about this app it has been so easy to use and keep track of my lab work. I have even used it when seeing a doctor that doesn't have the information from another office they are able to look at my app and review results from lab work. You just request using the date of your lab work the doctors name and phone number then when it is available in 5 to 10 days you can see all of it some labs do take longer though.
Love It 5/5
Anywhere, Anytime Access to my Lab Results. Love having a history of my lab results at my fingertips. No more paper. No more calling the physician office for a copy. Easy to share my reports with specialists reducing costs by not repeating lab tests unnecessarily.
Can't schedule appointments 2/5
Scheduling appointments just kicks you to a web browser where you have to log in again and reenter some details.
App needs work 2/5
Users should be able to read their results without having to provide a precise date and the Dr’s name.
By time we can see results who removers what day they were in.
There is no result history that I can see.
And that Nickname is a joke as nothing I enter is not already used _ really
Can’t Sign In 2/5
By Josh Ivester
Cannot sign in and when I get locked out the contact us option doesn’t work because I’m using gmail instead of Apple mail...
Good services favorite location 5/5
By Jennifer Oc
Love the services always fast and easy for me
I MISS LAPCORP 1/5
When I signed up for the LabCorp app, I could see all of my results EVER immediately. What is the deal with this requesting results?? This is NOT mandated by law, most of you just probably haven’t had to switch from the world’s easiest app to the world’s most useless app. They declined my request to see my results because I have to take a guess as to the date they want me to give, or something. And I’m supposed to do this every single time I have a blood test?? Insane.
Review Update: 4/5
Eight days after I sent an email to Quest Support, I finally got a reply. They had me reply with answers to 9 questions so they could set up my account. Five days later, my account was good to go and I was able to review my lab results. I upgraded my rating to 4 stars (-1 for the hassle), but I will eventually take it up to 5 as long as there are no more issues.
Thank you MyQuestSupport for for your attention and help.
This app will let me login with username and password, but it does nothing when I verify who I am with the last 4 of my SSN. No security questions, nothing, just a blank page. I sent an email 2 days ago and haven’t gotten a response yet. So far, this app is only good for finding locations and a link to setting an appointment. Essentially, it’s useless at this point.
Tired to request 1/5
By Dal deserto
I’m using this for years now, I’m sooo annoyed by that every time now I have to request my blood work! Is not automatic!
Also, I’m not going to the doctor until I have the results! It’s my RIGHT to know my health! And I want the results ASAP as my doctor has.
Last .... my doctor give me the appointments when she has time... that means mostly after 2 weeks !
We are adults ... just give the results right away.
Update for X and XS Screen and Searches 3/5
Please update app to support iPhone X and XS screen size
And Face ID
Also really need to be able to globally search through all my tests.
Say a for example a provider asks,”Have you had your blood glucose tested?”
I have to dig through each test date to see where that might be. It’s cumbersome.
Native iPad support also please
Too long a wait 4/5
The app itself seems to work okay and is a decent way to store results. However, I did not obtain my lab results before my physical exam. I just had a standard blood and urine test. I do not understand why they cannot load those results within a day or two after obtaining them. I like having those prior to my exam so I can have an intelligent discussion with my doctor about them, rather then being told the results at the end of my exam and not being able to do any research. So I ended up making a trip a day before and having them print out the results for me.
Which sort of renders this app about 90 percent useless for my purposes. I can easily scan and save my results to my computer. Hopefully they can speed up loading test results at the same time they are available to the doctor. After all, its our results, and we are entitled to them.
I found out states have different rules about releasing data. My state allows it with the providers approval, which I have. I have been receiving data on a more timely basis recently, and I increased my rating as a result. My provider has another app they use which gives me lab results as soon as they are released. I now use that app as well. If the results are good I can relax during my exam, and not worry about the lab results while undergoing the examination. If something is abnormal, then I can research it before my exam and discuss treatment options with my doctor at that time in a more informed manner. Hopefully all states will enact similar laws which I believe benefit both the patient and doctor.
The Ap is OK, THE PROBLEM is that Quest sits on the data FOR DAYS and the reports are just stale and unactionable in some cases. THE PROBLEM IS QUEST.
Total Crap 1/5
Downloaded app and entered info. Still waiting more than a week for results, and they haven’t shown up. Support is a joke— No response to an inquiry which I sent several days ago. This app is a TOTAL WASTE OF TIME!
Doesn’t integrate with Apple Health 2/5
The app is OK for getting test results. But I would like for it to integrate with Apple Health.
Takes days to “verify”. Don’t wate your time.
Best place for blood tests 5/5
I go to the Delray Beach office. The folks there work hard to get me inside and get my tests done efficiently. I always make an appointment ahead of time so I am seen without a long wait. The app posts my results asap and I know fairly quickly what’s going on with my diabetes. I wouldn’t recommend any other place. Thank you Delray Beach Quest for delivering great service.
Useless APP DONT DOWNLOAD 1/5
Quest is garbage! Their App is Garbage. Just got my results on the app, only took 3 weeks! Wast of time and effort for nothing. The sooner these idiots go out of business, the better.
Does not Support the Health App 2/5
The Quest app does not support Apple’s Health app or Health Records integration.