Works for viewing but not funding 2/5
It’s 2.49 to transfer money each time. That might be fine once a month but weekly isn’t cost effective. It’s better to send cash to school and just view how much is in your child’s account from this app. It’s not worth the cost.
Parents being bullied... 1/5
1) Yes, the fee is TOTALLY unnecessary especially when the parents/guardians are bullied into using it when cash isn't an option.
2) The fee hurts even more when the app is stuck in 2012. Why is there no facial recognition/option an option for Apple pay. How about you use the fee to upgrade the app!!
Get rid of your fee 🤬 1/5
Yes let’s charge a fee, the same price as the meal!!! So the school makes you use the program to buy the lunch even when you send cash with your student, they refuse it. And your child carries a negative balance on his/her account which you can pay ONLY with a credit/debit card which is what I’m assuming the fee is covering. (The processing fee the app is charged from our banks to use the credit or debit info...) yea HORRIBLE app!!!! We bought lunch once had to pay the balance and no thanks ever again 🤬
Needs improvement 2/5
Update: so my other child has begun to actually eat food from the cafeteria. It’s ridiculous that I have to pay a fee for every child. I should only be charged a fee for every charge NOT for every child.
I’ve used the for a few years now and have never had an issue. However I have more then one child that I add money for. I have a one that refuses to eat school lunch she will only bring her lunch. She still has a balance of 4.40 on her account since last school year. You really need to make it where you can transfer funds from one child’s account to the other (without paying a fee)
It’s a elementary lunch program why a fee 1/5
By Pita X
They charge a fee for using the app. Total crap. What happened to when you give the teacher money to add to the kids account. This online app is pointless as is the fee
Taking advantage of parents who have no choice. 1/5
MySchoolBucks is trash. This $2.50 transaction fee is too high above market averages for these kinds of fees, and when you consider the use case of financing kids’ school experience, it’s predatory. Why am I being charged $2.50 but SchoolBucks won’t accept AMEX? Why is my account not credited immediately? This is a piss poor user experience that costs way too much considering I’m just trying to give my kid some lunch money.
This system penalizes families who top up little and often for budget reasons. The exorbitant fee of $ 2.49 per transaction is an unfair burden. Plus the latent update display on the app means it is easy to think the transaction has not processed and then incur a further fee.
This app has so many issues;I don't know where to begin. There is no list of prices for anything! When something is purchased by your child, it is listed in a general category...(juice, lunch, snack..etc) Poorly written app, such laziness..
As a parent, I need to know what my child is buying/eating and how much a specific item cost. I'd like to know the food item "name"..e.g "chicken nuggets".. and not a category "lunch".
After my balance is depleted, will not use this app again.
Worst app 1/5
How do you even put money on an account?
I have been trying to reset my password for two weeks. No email. No code sent. This is my second call to customer service and I am currently on hold for 13 min.
The school recommends the app., however, I’m unable to do anything with the app., as I’m unable to locate the school district my son’s school pertains to.
Processing fee is a scam 1/5
So if I want to put 10 dollars on my child's card for lunch, you are taking 2.50. I don’t even want to add up how much money has been stolen through this over one year. A 25 percent tax on public school lunch. And schools are requiring it - how does that work, monetary incentive for the school to use it with no option for traditional payment? Isn't this a monopoly?
Works fine 1/5
However, we are not on a first name basis.
$1.95 service fee!!!! 1/5
So even with the outrageous fee I decided to try the app and deposit money because I forgot the low balance in my sons account and didn't send him with money.. Well I deposited on the app and it can take 48 hours for money to be available. Your child won't have the money the day you deposit it! For $1.95 fee I expect it to be immediate! Running to the school to give him cash! Update I now have both my kids on this and hate it still! The outrageous fee I’m
Charged for each individual deposit per child. This should be illegal!
I like the app because it lets me know how much money my kids have in their accounts but when I went to add money to their accounts....there is a fee for every transaction(2.50)! I won’t be paying that.
Terrible. The app on iPad stinks. I can’t add funds. It once worked well years ago now it’s just awful despite calling & informing them there has been no betterment.
Convenient but 3/5
It’s nice to be able to pay and keep track with the use of an app but the fees is a little ridiculous. They charge a fee, which I’m sure is to cover the cost of cc fees, and AMEX is not even excepted. The good news the app is easy to use, you can see what your kid bought the last 30 days(as far I can tell it’s only the last 30 days), and you can pay by visa, mc, discover, or bank draft.
Added Fee 5/5
By Kindergarden Mom
I find it very helpful that you can go on the app to upload money but I agree with the other comment the mom made in regards to the fee. If I’m paying for my child’s lunch (which I should) why are you though adding a fee to the charge. I should not be responsible to pay a fee for adding money to my child’s account. It is not my responsibility to pay extra for fees that the app comes with. If the money were to go to kids who can not afford lunch or breakfast then I would be more then happy to donate yet this is not what this fee is used for.
Terrible to pay a fee on top of how expensive school lunches are in my district.
Free lunches for all kids, no matter what their parents income! ✊
Process Fee 1/5
It’s ridiculous that we have to pay a processing fee every single time we add money. The lunches are already overpriced then there’s this!!
Worst app 1/5
I have tried more than 20 times through 3 different sources (safari, chrome and mobile app) to add money to my child’s account. Each time the site and app freeze making it impossible for me to pre fund my child’s lunch account. I have lost over 1 1/2 hours on this and still I can not put money on her account.
I don’t understand how you release an app that many schools use and it works this poorly.
this app is horrible 1/5
I can’t even log in/ anything! The website is bad as well... please upgrade this website and then I’ll have other words... THANKS! Love the concept though...
100 percent awful 1/5
Not sure why our school system went back to this awful provider. They clearly are not equipped to service school systems. A complete colossal mess. Their app doesn’t work and their support responds weeks later.
Just okay 2/5
App works okay. It doesn’t update until after my child gets home so I don’t know what my kid had or if they even ate breakfast or lunch until after the fact. That’s a little worrisome. Also if you are parent that needs to block certain foods or snacks there is no ability to do that as I can tell from the app. I like the concept since I’m hardly ever on a computer and on my phone but this app for sure needs to join 2019/2020. It almost seems outdated in comparison to the look, feel and function of other apps out there.
This app is always 2 days behind so I have to call the school cafeteria to find out my child’s balance because the app is not updating. By the time you get a low balance alert, your kid has been out of money for days. Ridiculous trash app!!!!
$2.49 fee using program 2/5
Ridiculous $2.49 just to put money in my daughters High School fund as if lunch not enough $3.50 it’s ridiculous!!! What bothers us so much is they don’t get much food and sometimes not what they even like!!!!!
For the past 45 mins, I’ve been trying to fund my kid’s accounts and the darn app keeps freezing! Waste of time!
Fees to use? 1/5
I stopped putting money online and would have my little kids bring cash in to avoid getting charged. Fees are stupid especially when the school is forcing this on us.
Each kid gets charged a fee! 1/5
Each kid is charged an individual fee per transaction to add money to the account. $2.49 per transaction per kid! Outrageous!
Not Fair 3/5
By LA GATA 1
Not fair to charge the child $1.50 for a snack or juice as if the would eat a full lunch.
That needs to be revised !!! Please!!!
I have two children that I am trying to add money for. I’ve successfully added money to the first child’s account (this child’s name appears at the top). When I try to add money to the second child’s account (this child’s name appears on the bottom), it automatically brings up the first child’s name at the payment screen. It absolutely will not allow me to place money in my second child’s account!
By Life of TV Johnny
The fees are ridiculous
Minimum performance 1/5
It’s ridiculous that this app doesn’t allow for transferring money between the students in your household - all whom are already in the app. Also should be able to delete a student as well. Kids do graduate you know? C’mon - it’s lazy to not have basic functionality.
Stupid fees 1/5
Why is it you scumbags have to charge a fee??? These are little kids that need the nutrition and food and for you people to charge a fee to add money to there lunches is ridiculous, and proves your money hungry scumbags!! Very disappointed in you taking advantage of hard working families just trying to provide a easier way for there children to be able to eat at school!! Shame on you!!
Easy, quick and convenient 5/5
By Mom at play
I’m a busy parent and this app helps me make sure my kid has money to eat at school. The food from school is not her favorite, but it’s available. I’m ok with the fee, it’s cheaper than spending gas driving to school and pay. And most importantly saves me time! Yeah, there’s been time I give my kid cash for lunch... with our busy life, it’s easy to forget. This appt come in handy!!
I love that the balance transfers over to the new school year and it transfers to the next school! Another start 👌🤩 to that!
Built in lunch money bully 1/5
Don’t have a bully at your local school stealing your kids lunch money? Get this app, it will do it for him. It’s like having a built in lunch money stealing bully.
BEWARE, taking food from needy kids 1/5
Every time I load my child account for 2 months and pay exactly the amount needed plus extra in the event my child wants to snack. Her account suddenly is running low 3 weeks later. So I started sending her to school with the money and taught her how many days her payments get her, and the SAVINGS was a huge difference! She couldn’t understand how we would add money and then 2 weeks or so later she couldn’t eat lunch because her balance was low. Now she never has that prob. Trust me, we are being ripped off. I do not load money any longer I teach my children as young as 6 how to pay for lunch. I have 4 children and using this app with the fees was a rip-off, I could feed 2 additional kids. I would rather pay for another kids meals as an option then pay a fee. BEWARE!
Fee for money 1/5
I refuse to use this app solely because it charges a fee to add money to my child’s account. This is absurd.
Fees each time I add funds is not good 1/5
Why charge fees that’s crazy find an app that doesn’t
Needs big improvements 1/5
It is insane to have to pay a fee every single time I need to put money in my daughter’s account. Also, you’d think it would be faster for the money to actually hit the school’s cafeteria. It takes usually 2-3 days before the school actually recognizes she has funds available. It’s just a terrible app.
I’ve used this app for a few years with both kids and it’s so convenient! I get a notice when their balance reaches a certain level and just hit add funds. Nominal fee is worth peace of mind. When my son graduated, I contacted them asking how to transfer his balance to my other child and they responded almost immediately with instructions. Thank you!
Need an option to restrict withdrawals 3/5
I would like to see an option to prevent withdrawal of funds, or restrict withdrawals when I choose.
Payment history??? 1/5
Payment history...only 30 days. That is NOT a payment history you have records of every purchase that has ever been made. Please provide a min of last 6 months even better..a year
Updated and now crashes on launch 2/5
Was working fine because all I used it for was balance checking. Updated the app and now it crashes right after launching.
I’m struggling to put money in as is then you’re asking for a fee per transaction with multiple kids that’s a whole lunch. Convenient for who?
Get rid of the fee !! 2/5
Why does app need fee to use ?? It’s absolutely ridiculous!
Almost useless 1/5
Why do you all keep releasing updates every 19 hours? The app never gets better and it always deletes login credentials. Outsource the app development, please.
The squirrels in my yard can code better than whomever wrote this app. Its interface is clunky, it's inefficient in execution, and the credential reset features are next to useless. It barely accomplishes what it's supposed to.
By supuu wa daddy
I just dont like it even though i have never uses it
Set fee is absolutely terrible 1/5
I tried to put 2 dollars in my account through this app and it charged me 2.49 just to put it in that’s absolutely ridiculous that’s 125% tax just to transfer it over. I’m convinced taxation is theft now. Thank you schoolbucks.