Expensive fee 4/5
Easy way to add money for my kid lunch
Very poor programming 1/5
As a software developer I can see how FCPS is struggling to manage and maintain knowledgeable development team. This app is just a representation of poor programming skill, weak development management and no QA.
It is time to purge and refresh your IT team FCPS.
The same amount I put on my son account two months ago and it still says the same amount I called the school she said they are having issues with account posting.. When will this be fix?
Great app 4/5
Been using this to load my sons lunch account for a few months now. Very easy to use so far. Love that I can see what meals he chooses each day.
Bad update 2/5
By Ahhhh! Fix it!
With latest update I cannot use my saved payment.
Fee charged every time you add money! 2/5
By Jamison art line
App works just fine. Only problem I have is that you are charged a fee every time you add money to the account!!
Love the app and ability to track meals 5/5
By At hm momma
Soo... my daughter started school in August and because of being our first to start school we had alot to learn... honestly YES the fee is ridiculous... but its like alot of places a “convenience” fee... its a processing fee because paying by credit/debit card.
Heres an idea for some parents:
1. see if student(s) qualifies for reduced/free lunch
2. Add quite a bit on your childs lunch account so it lasts about a month.
3. Enjoy the fact of checking the balance and if your child is like my daughter... you can know what they ate without asking them.😂
I LOVE the app... i dont like trying to send money for cafeteria stuff to school.. always afraid its gonna get lost
$1.95 fee to pay $2.15 1/5
I had to pay $2.15 cents to my son’s school. The fee for this was $1.95. I understand a fee but proportionally these are worse than even Ticketmaster.
App won’t let me access multiple kids 1/5
I have four kids and while their account balance shows up, it won’t let me add money to three of the four kids. I am downloading the app again to see if that helps.
Too complicated 1/5
This app is so confusing. You can’t tell how much you owe and how much you’ve added. Just make it simple and put a balance and credit chart so we’re not adding hundreds of dollars on here for nothing.
What year is this? Is it 2019? 1/5
This app, site, whatever you call it is a joke. Robot chat room. Never can send a verification code. I’m just going to give my kids cash, make the fat mutt at school do it’s job and save $2 every time I put money in my kids account.
By Patty Lape
Notifications for low balance on account don’t work. Please address this and fix it. I have only received a notification once in the last 3 months by email and the app that my sons account was low. Would be nice to receive these
Not accurate! 1/5
By Mojo baker
Information is 24 hours old. Even after I added funds, it didn’t tell me of a balance change and still said “last used” 24 hours ago. What’s the point. Fix your app because it’s not really useable if it’s not accurate.
The review is more about the fees in the app itself. Paying $2.49 at $10 to my daughter‘s lunch account is criminal. That’s a 25% transaction fee! Tell me in what other business model it would be OK to charge the customer a 25% transaction fee? Absolutely would not use this if my daughter didn’t have to eat.
Costs are too HIGH 1/5
The administrative costs of using this app to make payments to school lunches are ridiculous. There is no reason that there is a flat fee to transfer money; no matter how much is transferred. Really it cost me NOTHING to send the money with my kid to school.
But it is good for 2 things: checking the balance and seeing lunch payment history. Now I know what he is spending in line and I can keep track of the balance of his account.
The program fee outweighs the balance of using this app to put money on his account. It costs more than 1 lunch. SMH = making money off of partially funded government school lunches should be a crime. The lunches themselves are already garbage.
By Erbear in the stars
The fee is ridiculous. It’s the only way we can add money to kid’s account ... and we have to pay a fee to do it. Change the business model so the schools absorb the fee or sell adds or something.
Super easy for us! 5/5
Never had any problems. Nice not having to put in all my information every week over and over again also liked that you received an email when your account balance was low.
Needs more payment options and notifications that work 1/5
By Tom Linkous
It needs to have more secure payment methods that just a credit card or e-check. How about Apple Pay or PayPal?
Notifications are supposed to come via email and app alert when balance drops below $10. Those aren’t working.
Fee to feed your kid... Yikes 2/5
For my school district, there's a $2.49 fee charged to put in lunch money to your child's lunch account.
Now a days... Business is business without humanity.
Outrageous surcharges 2/5
Why does it have to be such a high surcharge to put money in my child’s food account? If this is the only way to ensure you chicks has food money we shouldn’t be charged for the app.
There should be toggle to pause the use of the funds. If I deposit money in beginning of the year and only want my child to use it on days I approve buying a snack or lunch I can switch the toggle on, on those days allowing the card to work.
Also alert notifications when something is purchased. You have transaction history already allow for users to turn on notifications that way they know real time what their kids are purchasing.
Don’t work 1/5
The app don’t work at all
I click on it and it won’t open is just stay on the blue screen that says MySchoolBucks
Please fix it ASAP
Ok app,bad fees 2/5
Good application,good intentions but falls short. The fee each time you add money for you child or children isn’t good.
Works for viewing but not funding 2/5
It’s 2.49 to transfer money each time. That might be fine once a month but weekly isn’t cost effective. It’s better to send cash to school and just view how much is in your child’s account from this app. It’s not worth the cost.
Parents being bullied... 1/5
1) Yes, the fee is TOTALLY unnecessary especially when the parents/guardians are bullied into using it when cash isn't an option.
2) The fee hurts even more when the app is stuck in 2012. Why is there no facial recognition/option an option for Apple pay. How about you use the fee to upgrade the app!!
Get rid of your fee 🤬 1/5
Yes let’s charge a fee, the same price as the meal!!! So the school makes you use the program to buy the lunch even when you send cash with your student, they refuse it. And your child carries a negative balance on his/her account which you can pay ONLY with a credit/debit card which is what I’m assuming the fee is covering. (The processing fee the app is charged from our banks to use the credit or debit info...) yea HORRIBLE app!!!! We bought lunch once had to pay the balance and no thanks ever again 🤬
Needs improvement 2/5
Update: so my other child has begun to actually eat food from the cafeteria. It’s ridiculous that I have to pay a fee for every child. I should only be charged a fee for every charge NOT for every child.
I’ve used the for a few years now and have never had an issue. However I have more then one child that I add money for. I have a one that refuses to eat school lunch she will only bring her lunch. She still has a balance of 4.40 on her account since last school year. You really need to make it where you can transfer funds from one child’s account to the other (without paying a fee)
It’s a elementary lunch program why a fee 1/5
By Pita X
They charge a fee for using the app. Total crap. What happened to when you give the teacher money to add to the kids account. This online app is pointless as is the fee
Taking advantage of parents who have no choice. 1/5
MySchoolBucks is trash. This $2.50 transaction fee is too high above market averages for these kinds of fees, and when you consider the use case of financing kids’ school experience, it’s predatory. Why am I being charged $2.50 but SchoolBucks won’t accept AMEX? Why is my account not credited immediately? This is a piss poor user experience that costs way too much considering I’m just trying to give my kid some lunch money.
This system penalizes families who top up little and often for budget reasons. The exorbitant fee of $ 2.49 per transaction is an unfair burden. Plus the latent update display on the app means it is easy to think the transaction has not processed and then incur a further fee.
This app has so many issues;I don't know where to begin. There is no list of prices for anything! When something is purchased by your child, it is listed in a general category...(juice, lunch, snack..etc) Poorly written app, such laziness..
As a parent, I need to know what my child is buying/eating and how much a specific item cost. I'd like to know the food item "name"..e.g "chicken nuggets".. and not a category "lunch".
After my balance is depleted, will not use this app again.
Worst app 1/5
How do you even put money on an account?
I have been trying to reset my password for two weeks. No email. No code sent. This is my second call to customer service and I am currently on hold for 13 min.
The school recommends the app., however, I’m unable to do anything with the app., as I’m unable to locate the school district my son’s school pertains to.
Processing fee is a scam 1/5
So if I want to put 10 dollars on my child's card for lunch, you are taking 2.50. I don’t even want to add up how much money has been stolen through this over one year. A 25 percent tax on public school lunch. And schools are requiring it - how does that work, monetary incentive for the school to use it with no option for traditional payment? Isn't this a monopoly?
$1.95 service fee!!!! 1/5
So even with the outrageous fee I decided to try the app and deposit money because I forgot the low balance in my sons account and didn't send him with money.. Well I deposited on the app and it can take 48 hours for money to be available. Your child won't have the money the day you deposit it! For $1.95 fee I expect it to be immediate! Running to the school to give him cash! Update I now have both my kids on this and hate it still! The outrageous fee I’m
Charged for each individual deposit per child. This should be illegal!
I like the app because it lets me know how much money my kids have in their accounts but when I went to add money to their accounts....there is a fee for every transaction(2.50)! I won’t be paying that.
Terrible. The app on iPad stinks. I can’t add funds. It once worked well years ago now it’s just awful despite calling & informing them there has been no betterment.
Convenient but 3/5
It’s nice to be able to pay and keep track with the use of an app but the fees is a little ridiculous. They charge a fee, which I’m sure is to cover the cost of cc fees, and AMEX is not even excepted. The good news the app is easy to use, you can see what your kid bought the last 30 days(as far I can tell it’s only the last 30 days), and you can pay by visa, mc, discover, or bank draft.
Added Fee 5/5
By Kindergarden Mom
I find it very helpful that you can go on the app to upload money but I agree with the other comment the mom made in regards to the fee. If I’m paying for my child’s lunch (which I should) why are you though adding a fee to the charge. I should not be responsible to pay a fee for adding money to my child’s account. It is not my responsibility to pay extra for fees that the app comes with. If the money were to go to kids who can not afford lunch or breakfast then I would be more then happy to donate yet this is not what this fee is used for.
Terrible to pay a fee on top of how expensive school lunches are in my district.
Free lunches for all kids, no matter what their parents income! ✊
Process Fee 1/5
It’s ridiculous that we have to pay a processing fee every single time we add money. The lunches are already overpriced then there’s this!!
Worst app 1/5
I have tried more than 20 times through 3 different sources (safari, chrome and mobile app) to add money to my child’s account. Each time the site and app freeze making it impossible for me to pre fund my child’s lunch account. I have lost over 1 1/2 hours on this and still I can not put money on her account.
I don’t understand how you release an app that many schools use and it works this poorly.
100 percent awful 1/5
Not sure why our school system went back to this awful provider. They clearly are not equipped to service school systems. A complete colossal mess. Their app doesn’t work and their support responds weeks later.
Just okay 2/5
App works okay. It doesn’t update until after my child gets home so I don’t know what my kid had or if they even ate breakfast or lunch until after the fact. That’s a little worrisome. Also if you are parent that needs to block certain foods or snacks there is no ability to do that as I can tell from the app. I like the concept since I’m hardly ever on a computer and on my phone but this app for sure needs to join 2019/2020. It almost seems outdated in comparison to the look, feel and function of other apps out there.
This app is always 2 days behind so I have to call the school cafeteria to find out my child’s balance because the app is not updating. By the time you get a low balance alert, your kid has been out of money for days. Ridiculous trash app!!!!
$2.49 fee using program 2/5
Ridiculous $2.49 just to put money in my daughters High School fund as if lunch not enough $3.50 it’s ridiculous!!! What bothers us so much is they don’t get much food and sometimes not what they even like!!!!!
For the past 45 mins, I’ve been trying to fund my kid’s accounts and the darn app keeps freezing! Waste of time!
Fees to use? 1/5
I stopped putting money online and would have my little kids bring cash in to avoid getting charged. Fees are stupid especially when the school is forcing this on us.