I understand it charging for credit card transactions. But I find it unacceptable to be charged for 2 credit card transactions when I’m paying for 2 kids at the same time.
Horrible app 1/5
Previous versions of this app were so much better. The app is now clunky and it never shows you more than 2-3 transactions. It used to let you scroll through all your student’s transactions so I could figure out why my balance was plummeting. We have had trouble with teachers charging us for other kids lunches and I used to be able to use the app to prove this to the school. Now I cannot. Also, the contact area says check the FAQs first, yet there is not a FAQ section in the app.
Do not use Schoolbucks 1/5
By The 4J's
Schoolbucks has no control in place to secure your money. Other kids were using my daughter’s student ID to make purchases. Schoolbucks states that they are not responsible for the changes and I have to get refunded by the school. Don’t use Schoolbucks!
$2.49 fee? 1/5
A $2.49 fee? Seriously? Yes, I understand it is $2.49, but when you’re a single parent on a shoestring budget, that $2.49 is really important. I get that it’s how you make your money for the website/app, but come on. That’s just absolutely ludicrous.
Nothing but a Problem!!! 1/5
Unfortunately in Washoe county we have no other option but to use this ridiculous service. They need to do a lot of work to make this service acceptable.
Fix this app 1/5
I have had nothing but trouble with this app the past few weeks. It never shows my balance correctly. It does not update like it should. I had a deposit pending on this app for over 2-3 days (on a weekday). The charge already came out of my personal bank account but would never update on their end. Please fix these issues. It’s causing issues.
I love it 5/5
Easy to use. Can’t complain about the fees. Makes it convenient to pay with a credit card without having to send cash. If the app doesn’t work I just go the the mobile site. I trouble shoot my self.
Great App! 5/5
My child’s new school uses this app! I love that I can add money on the go and track how much they are spending!
App isn’t working 1/5
Would be a good app if I could put money in the account of my kids! I can check much money they have, but if I want to fill up the accounts I need to go to the website! Very annoying!
Payment Errors 1/5
By ...Not satisfied...
I keep getting payment errors, I tried multiple times and keep getting payment declined with trying to add funds. I went to view my payment method and saw the month of my expiration date was wrong, probably a typo. I corrected it then went to process another payment, received another error. I went back to view payment method again and it was back to a wrong month. Every time I fixed the month, it went back to a 4 or 6. I ended up having to log into the website to process adding funds.
Processing Fee!! 👎👎 1/5
WHY DO I HAVE TO PAY A $2.49 FEE EVERY TIME FOR MY CHILDREN TO HAVE LUNCH MONEY??? UNFAIR WE HAVE TO PAY $2.49 FOR EACH TRANSACTION! SOMEBODY IS ALWAYS LOOKING TO MAKE MONEY. TOTAL RIP OFF!! I WOULD RATHER SEND THE MONEY IN AN ENVELOPE FOR MY KIDS LUNCH. DON'T DOWNLOAD & PAY THESE SURCHARGES
Very high fees, avoid 1/5
Title says it all. Fees are really high for this service. Give your kid a $20 and send them to school to avoid a 20% + service fee.
Too expensive!! 2/5
Too expensive!! Every Time $2.49 to our money into students account. What is wrong with $ 0.99 fee.
No mistakes allowed 1/5
Accidentally loaded funds to wrong child’s account. You cannot transfer from the app, and the schools are unable/unwilling to change it for you. Transferring funds is not new technology, therefore very frustrating!
By sue croft
I accidentally deleted the email sent to me please resend!
Free to download, COST to actually USE it 2/5
By Upset at Younow
Just received an email stating it will now cost me $2.50 every time I add money to my sons account. It’s free to walk in & pay the school when I drop off or pick up. Also the fact that you can’t manage restrictions for extras (chips, juice, ice cream) stinks. 🤷🏼♀️
I love this app 5/5
By A Sims fan
I have 3 grandchildren in different schools. This has been a blessing to our family. I can track how they spend their money and the balance updates help me to know how much they have and when to add money.
Needs Work 3/5
By That girl nelly
Overall, I guess the app is okay for the parents. As a student in high school though, it’s a bit annoying. It’d be a lot better if the balance was updated immediately after money is added or spent. My mom will add money to my account but it’ll still say $0.00. Basically what I’m trying to say is, my only problem is that the balance isn’t updated as fast as I would like. Other than that. Everything is okay.
Love it!! 5/5
Two kids, two different schools...discovered this app when I was running errands at lunch not in front of my laptop when son calls in a panic.
Super easy to use. More convenient than the website with same basic functionality. So glad I discovered it!!!
UPDATE: I’ve been using it for years now and still love it. Reading most of the bad reviews, they seem to be operator error rather than a functionality issue.
It dosen't work now 4/5
By various pokemons
I like this app. It shows my kids' meal history, and the date to fill money.
But from few days ago, it have not worked.
No update about income and outcome, so I don't know how much money in my kids account.
I wish it could be fixed asap.
Rip off! 1/5
I was just notified today they are increasing their fees AGAIN. $2.95 per transaction! WOW!
DO NOT ENROLL IN THIS PROGRAM! Give your kids cash. It is a shame that our kids only have this company, that reminds me of a drug cartel, to choose from to fund school lunch accounts.
With their business principles, they won’t be around much longer so we will have another choice soon.
If anyone knows of another company that doesn’t rip off the parent, I’d appreciate the information.
I never worked 😡
Login Issues 2/5
By T Tapper
I keep getting an error message saying "unable to login due to: service is unavailable" I have perfect service and I am not having any trouble with any other apps. Please fix!!!
I usually use the website but recently downloaded the app. I had no issues compared to all the reviews I read. It worked just fine. I’m not thrilled with the service fee as most but what site doesn’t charge a fee for the convenience anymore.
No Meal History, bring it back 1/5
One of the reasons I liked this app was that I could see the meal history, now this is removed. This app only seems to want the user to just pay and no other service. When the cafeteria updates I have no clue what is it. There is no history of anything. Bring the meal history back
A joke !! 1/5
They charge you money to put money on your kids lunch account!!! 1.95 fee!! Not happy!!! I will be deleting this app!!
Useless app 1/5
I can’t see my child’s purchases and they even charge $1.95 if I use a bank account to add money. I’ll keep using a credit card and they can pay a fee also. I’d rather just use the website even though that’s not much better.
We need a fix 4/5
By Dig Hey Zoos
Ever since I updated a few months ago, on several occasions I have inadvertently added funds to the wrong child because the app does not default to the child I'm trying to add to when I click on his name. So then I must add more funds to the correct child, thus being out of more money. I know I can call the school cafeteria and transfer money but then that's not convenient and they have enough to do. Please fix. Thank you.
What a joke 1/5
First of all why write a review if they don't fix the problems. This app never opens. Every time I put in my password a box pops that says connection error. It happens EVERY TIME!!!!!!!! Absolutely ridiculous.
This is garbage 1/5
By Epic Aidan Smith
I am a kid myself my money rarely goes through when it dies it takes forever it is horrible absolutely horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Expensive to use their services 1/5
You better of sending checks to school instead of using their website as they charge outrageously high price to pay online
I won't recommend their services at all
System is pretty straight forward, use your cc to add money. The system is inconsistent with being able to login, this is after re-setting the password, the updating of the cc is also frustrating.
I'm better off giving my kids hard cash at this point!
2017! New school year start and the system still isn't fixed, works great when you can access the account, love the cc options. They need to work on getting the bugs out!
Not working 1/5
When I merely SEARCH for my son's school district, an error window constantly pops up in the midst of me just typing the school name. It's a nuisance. I can only type a couple of letters at a time before, "Error! There has been a system error. Please try again." Over and over and over, again! When I finally finish typing the school district, and hit SEARCH, the error window pops up again, and searches NOTHING! I'd give this app ZERO STARS, if I could.
Reminders are ridiculous 3/5
I need a way to change when they send reminders that the account is low. My kids eat school lunches about once a week. I don't need notices when their account is 'low' at $7.50. Then getting emails 3 days on a row and one telling me 'final notice' the balance is low. I would prefer them to be turned off completely, but can't figure out how to do that either.
No available school 1/5
I've been trying to add my student/daughter to the system on my computer but it won't let me even if I have all the necessary details. Now I'm doing it on the app and our school is not on their list. Waste of time.
They should change the name of this app to "Pass the Buck". All the money in my daughter's account disappeared from one school year to the next. My school district instructed me to contact Heartland (the administers of My School Bucks). Heartland told me to contact my school district. Rinse. Repeat.
Doesn't allow multiple payments 1/5
I have more than one child, but the app only lets me submit one payment at a time, thus I was charged $1.95 per transaction! I usually login via the website, and update the accounts all at once, getting charged for only one transction fee. However, the website is not responding (how convenient) to clicks on "make payment" nor "auto replinish" nor even "log out"! I tried through three different browsers, Internet Explorer, Google Chrome and Safari.
Until you can fix the app to allow a parent to replinish more than one accont at a time, your rating stays at one star (and doesn't even deserve that)!
Very easy and convenient to use 5/5
Great app for school lunch program.
It's ok 3/5
The app is just ok. Despite showing the ability to take AMEX on the app, when I enter my AMEX card info and submit payment I am told that form of payment is not accepted. Please update to allow AMEX payments and I'll change to 5 stars
Nice App 4/5
For those complaining about processing fees please look at the online account. The same fees are charged... I do think the fees are high but that's not an app issue. I didn't see the option for autopay when an account hits a certain dollar amount so I used my laptop to set it up. The app is nice though if you need to check an account or add funds on the fly. It also had a link to print out First Day of "???" Grade 2017-2018. So pleased to have these to print out and not have to make them this year! All in all I think this app is great and will come in handy!!
Constant crashing 2/5
Trying to add money to kids lunch for this school year and now constantly crashes while trying to open. Thought it was bc of my iphone being jailbroken but other parents are getting it too
Finally , good job ! 5/5
Finally we have access to children in different districts, this was much needed. The new home screen is perfect, very well done on the update and redesign folks. With the added features this year for field trip, year book and other payment options, this app is exactly what we all needed. Thanks
Rip off 1/5
They charge you money to use this. What a scam. It charged me about 1.50 to deposit 5 bucks.
Biggest Piece of Crap 1/5
Does not work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolute garbage! If I could give it a negative stars I would
Won't open 1/5
Got the latest update and no the app won't open. I have uninstalled and reinstalled multiple times with no luck!
Horrible rip off 1/5
My son has been eating sack lunches since Aug 2nd when school started this year, yet on Aug 2nd there was a charge for $2.65 leaving my son's account in the negative (I found this out after reloading my son's on Aug 11th). A couple days prior to Aug 2nd I was unable to load any money on here with an error saying that my son's school district wasn't excepting payments yet. I don't know what is going on with this app but I hope my son school district find another vendor.
Touch Code 1/5
Did not like. Automatically uses touch code to make changes and there is no way to change it without using the touch code. Website easier to use.
Easy to use! 5/5
5 stars just for adding the feature to see my kids in different school districts!! Thank You!
Great App with 1 exception 4/5
MySchoolBucks is fantastic--the only thing that would make it 5 stars for me is if I could transfer balances between children. Instead you have to contact the school district (which I've done.) This seems like an easy fix and a parameter parents should have control over, hope it gets included soon.
Needs a lot of work 2/5
I agree with other reviews - notifications do not work and it's a real pain. I have all notifications turned on for this app and don't get anything. It also takes forever to update. I tried refreshing it this morning and it says last updated 6/15. I don't understand why you can't add the option to transfer funds between students. This app definitely has a long way to go to be reliable and useful.