Crap App 1/5
Crashes every time I try to open. So it’s useless since it doesn’t work.
PRIOR KNOWLEDGE 4/5
The App provides the passengers prior knowledge of what to bring & what not to carry when traveling by air.
Preparing to travel around the US I downloaded the app and it just crashes and crashes on launch. Not a good thing for an air travel-related app to do at all!
Just starting to use this app. Don’t know yet about its capabilities when overseas.
App crashes 1/5
Retired Army Officer 1/5
By Vet Col
I paid for a 5 yr program that I would be lucky to be issued 25 per cent of the time.
When asked why, I seldom receive this this paid service. The answer I get is we like to keep you guessing.
Nice way to treat a veteran with a Disability.
Drop the program I will not pay for this inconvenience.
Website not found 1/5
When I selected the option to finalize an appointment date/time for TSA-precheck, it directed me to a “page not found.” I have no idea if the application was completed.
I have tried numerous times to complete this application but find it difficult and have failed Sally Tawse
Tested this app today. Was off by over an hour in Detroit. Not real time updated.
Drive by Airport 3/5
I drive on the 405 fwy by SNA airport everyday. From the freeway it's about 1/2 to a terminal, but I get a location notification twice a day! Can you fix this!
Not great 2/5
When I press My Airports, it doesn’t bring up my other ones.
Travel the world 5/5
Great love the service!
TSA Info 5/5
TSA APP is THE go to for up to date info on quickly getting thru airports
Crowdsourced data 1/5
The wait times should be based on TSA-observed and measured information, not rely on arbitrary, crowdsourced data.
Terrible app 2/5
By capt. a Aron
All I want is to know what the likelihood is of delays and clearance times at airports I am traveling to. Why don’t you just ask Disney how they do it since they do a pretty good job of predicting wait times.
Doesn’t tell you wait times 1/5
What is the point of an app that doesn’t tell you wait times at SFO?? Seriously, why else would you download it?!? What a piece of crap. Don’t waste your time.
All I wanted was security wait times... 2/5
Hey thanks for making me download this mediocre app to get information that should be easily made available on your website! It’s way nicer to have to open YET another app just to get what seems to be no more than crappy crowd sourced time estimates for security line wait times. Strong work.
Display the last reported wait time that was submitted by a app users. This will give the report and the user a way to evaluate the data.
My TSA 1/5
Terrible! Downloaded it to my phone and iPad and it refuses to open. Set it up w/my airports when downloaded then this morning it wont open.
Get it fixed please!
Not able to search airports 2/5
Looks like some helpful stuff in this app, however the airport add function is either not working or non-existent. This app defaults to an airport I do not use, and despite Following instructions within the app to ‘choose star to add’ it does nothing. Hope this is fixed or added soon. Others have mentioned the same issue, btw.
Could be good 2/5
Not being able to select airport and having to use location services ruins the app. And this even before getting to information it provides which may be inadequate/inaccurate as others say.
Get me to the gate on time 5/5
By Quagmire Hall
Well we can do it. With all this great info and my tired old feet, I’ll make it. Thanks for my TSA Ap. I’ll try it out tomorrow Am.
And hugs and thanks to all the people working at ATL check in etc ... with out being paid. Bless you. Ckn
No updated info 1/5
I downloaded during the government shut down. None of the information was current or relevant . If you just want some information it is ok. Don’t count on it for accurate wait times.
My Airports doesnt work? 3/5
I cant get rid of the nearest airport, that I do not use. It is on my default page instead of showing my favorites first.
Promising but needs workflow help 3/5
Homescreen defaults to closest airport which is not one in my favorites list and there’s no way to go from favorites list to wait time data. Have to get there with a manual search for the airport...
Unpaid Agents 5/5
By SLC Traveler
Just wanted you to know that the agents at PDX were gracious and positive this morning even though the twerp in the Oval Office is taking their livelihoods away from them.
My question is....is the Director of the TSA being paid while the agents are not? If so, shame on him/her for accepting their pay. People are suffering out there.
TSA app 5/5
I had a question and was able to send message to TSA. They answered promptly and very polite. Great app!
What can I bring crashes app! 2/5
Please fix the What can I Bring option! Every time I try to open it the app crashes!
AP great and really works 5/5
Started using this app while traveling over NEW YEAR 2019. Worked and was accurate on wait times.
Also, shout out to all the TSA agents working professionally with huge crowds on Jan. 5 in Denver. They were polite and really helpful.
No reason not to get this app if you fly to travel.
CRASHES NONSTOP OUTSIDE THE US 1/5
Can’t use the app outside the US. Crashes immediately upon opening. Beyond unacceptable and ridiculous.
KTN on iPad doesn’t save 3/5
This works fine on my iPhone, but on my iPad when I try to save the KTN number, it doesn’t save. It confirms that it’s saved, but when I exit and reopen the app, it’s gone.
Broken and buggy 1/5
Doesn't work. Crashes on iOS 12.
Not much here 1/5
By waterfront thug
Disappointed I got this app. Big Brother wanting to track my comings & goings. Deleted !
Just downloaded the app and it crashed out twice in the first two minutes so I deleted it. Super disappointing. I just deleted it. Hopefully they will fix it next year.
Nearby Airport 1/5
Why in the world do you not allow me to remove the airport identified as “NEAREST”. I wouldn’t ever use that facility and seeing it at the top of my list is disturbing every time I open the app.
TSA needs a total makeover 1/5
At least the app can’t be as rude to their customers as their agents.
Get rid of TSA and put an entity that values those it serves instead.
What does it do? 2/5
By Fierce Visual
I’m happy that TSA decided to make an app, assuming the purpose is to reduce frustration. But what I see instead is an app that tells me little more than I already know. Not sure why I should keep this app on my phone if it does no work that it could use when traveling.
Initial use is frustrating 3/5
Very clumsy getting airports loaded until you get used to it.
By Sam Brothers
This app does nothing. I can ask the attendant for wait Times. What is the value add here?
No numbers 2/5
This app would be useful if it provided actual wait times. Instead it graphically tells what the wait is compared to “peak” with no numbers. Might be useful for a local with a lot of experience with their home airport, but not anyone else.
Not helpful 1/5
This app pulls up Pueblo, CO airport based on my home location 15 miles from SLC. Huh???
And it has little bars that are, I suppose, to indicate the wait times. But no actual numbers next to the bars so it is impossible to know what the bars actually mean. Isn’t this the main reason for the app?
How much taxpayer money was spent on this garbage?
The list of what you can and can’t take on a plane does seem to be comprehensive and may be helpful someday, so that is good.
By S14 Nightmare
The app is just like the company it’s useless, we are better off without them.
Decent app, does what it says 5/5
Good stuff from TSA
Can’t change default airport 3/5
This seems like it can be useful, but I can’t find a way to remove the default closest airport, which I never use, or at least drop it below the ones I actually fly from. The what can I bring list is helpful; there are things there I wouldn’t even have thought to ask about. I’ll revisit this after my holiday travels and adjust the rating if appropriate. Three stars for now, meaning average.
It doesn’t work!!! Waste of time!
Decent app, missing a few things 3/5
This is a decent overall app, but there a few items that need polishing. One thing I wish they would address is leaving the TSA Pre-Check gates and times up 24x7. Simply listing hours of service, rather than not showing up at all, would be more helpful!
Cannot see wait times 1/5
No indication of what the wait times are for my airport despite the app claiming it provides that info.
Rejected in LAS 1/5
TSA Pre has worked well, until today in LAS. When I got to the security check, the agent said I wasn't prechecked and sent me to the back of the non-TSA Pre queue, behind about 300 others.