Unable to access results 1/5
Unable to sign in on app
I was very happy with the old version
Could be a 5 if 4/5
I recall being able to see many of my repeat labs, side by side. Whether over months or years, I don’t recall. That was very helpful to me.
Explaining a test would help as well. “ Lytes . “ Cute. Think we grew up at some point Electrolytes ? Makes sense to me. In a more perfect world it would be terrific for the patient to know exactly what your testing for.
I use this app frequently. I check laboratory work more than once. I thought I could cancel an appointment on here too, no such luck. Room to improve.
Very helpful 5/5
By Chelly T
This is a very helpful app. It allows me to review all my records and see results of test.
Making appointment-unable to pick provider from a practice 3/5
By improvement requsest1
I have been going to the same fabulous practice for 40 years for routine gynecological exams. The practice is made up of several Drs/PA’s/CNP’s. There are 3 individuals that have seen most often in the last 10 years and naturally I want to use the app to look at availability in the practice schedule to see if one of them is available. But the app does not allow this. It will only check availability of the last doctor I saw. It is annoying. I should be able to select from several providers within a practice and see who has openings available - not only the last doctor I saw.
My UPMC test results 2/5
Not all test results appear on My UPMC! Why?
This App is crap 1/5
I can only message one Dr. my primary health care Dr.
I see Dr Joseph Bering MD. but can not send him a message.
You need to list all Dr at UPMC SUSQUEHANNA !
App Love 5/5
Wonderful App! Wonderful HealthCare.
Owen Gerald David 5/5
I’m alive because of my family’s prayers gods will to keep me on earth and UPMC. Thanks for the new chance at life with great health and a better out look on how hard people work and care for one another.
Easy to use, however would like it to save user name it would make it easier
I can’t say how many times you saved me but the bills are outrageous.
My UPMC app 5/5
Great app, does exactly what is supposed to do everything is in there your appointments, medical history, and medical reviews.
So convenient to reorder meds and see test results
New To My UPMC 5/5
This makes it easy when the wife asks what the dr. said!
X Ray 4/5
Would like to be able to see x ray on app
Love the ability to see my test results and manage my appointments. Was able to use the app to schedule an appointment which was convenient.
Logout needs to be easier to access.
The FaceID prompt on login is annoying. It comes up every time I log in. I don’t want to use Face ID so I wish there was a way to turn off the prompt for good. I don’t want to set it on, but even when you do, it doesn’t keep the setting anyways.
Good website 5/5
The ability to view test results, communicate with you Doctors and schedule appointments are wonderful features. Also, the ability to renew prescriptions is another plus.
Logging In 4/5
I keep setting up facial ID to log in, but it never takes.
Family Doctor visits 1/5
By C. D. Stickline
Since UPMC TOOK control of my family doctors office I now find it next to impossible to get appointments and they change Doctors there like you change your underwear. UPMC
Service is worse than horrible.
In the know 5/5
Anytime you want to look up your records or results from your tests this app is the best.
It lets you know of appointments,
It lets you know of your tests,blood work, X-rays, all tests.
It’s a must have for those who care of their health.
It’s a 5 stars for me.
UPMC health plan 5/5
I have been impressed with how accessible it has been with my UPMC for life health plan.
App is offline too many times.
Lucy’s review. 5/5
By Lucy SB
I love MyUPMC charting. It’s great to see results quickly. And sometimes I forget what the doc said and I will find it on the chart from my visit.
Can you please combine My Key Care with My UPMC? Sometimes the information goes to My Key Care instead of My UPMC?
I get results fast from tests. 5/5
By Patty Rinker
It is so great that I can see my test results fast and not have to wait till I am notified. And I can keep track of my appointment s that are coming up. Great service! Thank you!
I really like having access to my Drs, test results, appointments, etc 5/5
Although I prefer the setup of the original MyUPMC, I like having access to this site and use it often. Before you could access more information, but that doesn’t seem to be the case anymore. Example. Blood work through the years. You could track A1C, ALT, ASP, Glucose, etc. NOT sure why it’s gone. I just now get bombarded with upcoming appointments!
My UPMC App 5/5
Love the ease of use and all the features this app allows. From messaging a provider, asking a question, scheduling appointments, requesting refills or viewing test results, this makes my healthcare more personal and convenient 24/7!
By Brain cancer
Sometimes this works, UPMC cutthroat and making a profit at costs to all patients , very sad
It is DOWN so often you can not reply on it!
Goodbye to UPMC 5/5
The site is great!
The health care providers are fantastic!
I will need to find new providers as I have Highmark insurance.
Shame on the administrative board!
Disappointing that only some of my appointments are listed in the app.
Pretty bides good access to most information, but some is pending the details produced by the physicians.
Comparing certain test results should be easier.
Implementation of iPhone Touch ID needs corrected.
Logos should be easier than account > settings > logout.
Great app 5/5
It’s easy to use . And I hv my test results back fast and it’s discreet.
Nothing has updated since 2015 2/5
Still waiting to get my information updated.
UPMC App 5/5
Like easy access. Like how test results are presented and graphed. Overall very good.
I hate it. Most of the time I am unable to sign in. There is always some error.
Great App 5/5
Love having my records whenever I need then. Lab results quicker, appointments without making long phone calls. Messaging my doc, again, not using phone calls and "press 2 to be hold a little longer".
UPMC App 5/5
Love the application and I just started recently to use. Keep up the great work!
Lab Results 5/5
I appreciate the fact that I can see these lab results so quickly. The tests were taken yesterday morning.
Paste fails 1/5
By Supuflourous Flounder
I was trying to paste the text of an article in for my doctor. I kept getting an error message “unsupported characters”.
Hello, 1985 is calling and it wants its software back.
I could not paste at all because some dropout from User Interfaces 101 did not understand responsible UI design. I used the Web interface and it worked perfectly. So I did the only responsible things I could do: wrote nasty feedback, deleted the app from my iPhone, and wrote this review. I have a 54-year professional programming career and I would never have written anything this bad. But I know how to program responsibly. Whoever wrote this app did not.
Great way to keep in touch 5/5
Anytime I’ve had a question about a test that was done this system was always up to let me know early as possible so it definitely can help for those who worry a lot like me about test and any findings . May save lives one day if you think about it with doctors being so busy to spread news to point a to point b you can have your access right in Palm of your fingers ready to get the ball going on ur health.. god bless the sick and hope that they find this system helpful as I did.
Review app 4/5
By kallie bella
Love the app and new ability to schedule appointments. The one negative is the app seems to be unavailable from time to time.
Touch login doesn’t work always 4/5
Touch login doesn’t work always.
Not worth the position 1/5
Over the last 6 months I have seen 4 doctors in the UPMC network who have been listed as “head of the department” only to be treated as dirt under their fingernails and not even addressed to the problems I was seeing them for. It was all a total waste of time and money. Not one of them even stopped to listen to me or tried to get to the root of the problem. Each one brushed me off to have physical therapy for 4 separate and non related problems. I will avoid UPMC doctors at all cost now. They aren’t worth the paper their so called diploma is printed on.
World class hospital that refuses to take all High Mark/Blue Cross/Blue Shield Insurance’s which many people in Pittsburgh and surrounding areas use as their primary insurance. UPMC is a tax exempt conglomerate which makes money hand over fist. It is the people of Pennsylvania who pay taxes which supports UPMC. This is ethically wrong to deny these people with Highmark/Blue Cross/Blue Shield health insurance coverage.
Not much here. Useless! 2/5
If I go online there is way more information than signing into this app. When I click on summary in app I get a list of prescriptions and allergies. If I go to summary in line I get all my Drs office notes. I don’t find the app complete. I prefer not to use it. I find it useless.
Only works 50% of the time. 3/5
Lost ability to send BP and Glucose readings to my PCP.
Don’t Like it! 3/5
I like the old Test Results better, I could very easily compare previous results🤮
I got a code to sign up for this app. Tried to create an account using the information provided to me and it does NOT work. Error message activation code not valid? Geez
Bill pay 2/5
I attempted to pay a medical bill. After submission, I received no confirmation number, receipt, or even a failed error message. There is no indication the payment actually processed. When I go back into bill pay, the bill appears not to be paid. I don’t want to try again and have multiple charges. Poor user experience.