Nothing like the magazine. Also, it does not give you the option in settings to cancel subscription. I’m still trying to find out how to do this??
Some technical issues 2/5
This app worked find when I initially used it. I was able to view my online issues without any difficulty, pages looked great.
Now it no longer has one of the issues I’d paid for and downloaded, with only the Buy option for it, even tho it has issues prior to, and afte it, and also allows me to download the most recent July issue.
But this July issue no longer looks as nice as before: the top and bottom of the view window are cropped (I am on an iphone X) so you have less real estate than the screen allows, and the page content no longer appears to fit the page as well as it used to
App Crashing on IOS 11.4 1/5
The app doesn’t even open! I love the magazine. Please fix this. I refer to this resource constantly. This is cramping my know it all style...just joking. But, please fix this great resource.
Amazing content deserves better 1/5
National Geographic has stunning photography and great articles- why they would want to present it in a half baked app like this is beyond me. NG won’t even bother to optimize it for iPhone X, which is just plain lazy. Hopefully they will take this app seriously and give it a major facelift.
Doesn’t work 1/5
What’s with this app? I just paid $19.99 and could open the app the first time I used it, but no more. Thinking it’s a password issue, I tried to reset. But it doesn’t recognize my email address. THANKS, Nat Geo. Another frustration and rip off to deal with in the digital age.
App doesn’t even open 1/5
What else is there to say? This app won’t even open. I think there might be a bug?
Crash and burn 1/5
This thing still crashes. I am updated to iOS 11.3.1.
App has a lot of bugs. 1/5
The swipe gestures are too sensitive and if you swipe slightly in the wrong direction it will hop 1 page forward or backward. Then, when you go back to the page you were on it starts you back at the top and when you try to scroll down it does the same thing again.
Why can’t you fix this app? 1/5
There are bugs that have persisted in this app for years. Why haven’t you fixed this? Try this. Open and article and start to read. The push the screen slightly to the left or right. BLAM! You’ve turned the page. Turn back and guess what? You’re at the beginning of the article. This can’t be that hard to fix.
PLEASE do something about this and other bugs. I’ve kept this app hoping it would be updated, but I’m almost out of patience.
Tough to read on an iPhone 2/5
Get halfway through the story and either lock the phone or close the app. When you return it always defaults back to he beginning of the story. Frustrating to try and read articles without ever leaving the screen.
By Fryslan dutchy
Went for digital issues. Paid by credit card. Was charged and cannot sign in. Authentication failed. Did follow instructions and still cannot sign in. Very frustrating. Waste of money.
Come on Nat Geo, you could do way better 1/5
A long time subscriber for Nat Geo magazine, and I just notice this app on iOS. I have to say the user interface is just not anywhere close to the top of the line magazine. Contents and photos are still top of the line, but this app is not.
I want to love this app 2/5
Lifelong National Geographic subscriber here. This app has potential, and the content is great, but there are a few glaring holes that make it feel like an afterthought:
- when reading an article, if you exit the app for any amount of time (even to quickly respond to a text), you are taken back to the beginning of the article when you return. This makes for a lot of tedious scrolling to pick up where you left off
- the text and visuals are completely separated from each other. You read a story and then get caught up on all the visuals it references on the next tile. For a mostly visual company like NatGeo, it’s not a very engaging way to read.
- it is completely static. The iPad app is immersive and dynamic and interactive. Why can’t we have a taste of that on mobile?
- still no iPhone X support
I actually love what NatGeo is doing as a whole, and I’m a big fan of the new, bold, visual approach the just rolled out. But for some reason they are investing in a new paper stock for the magazine instead of a truly immersive mobile experience. Here’s hoping it improves!
By Ot fun
Needs an update! Won’t open and hasn’t for over 2 months since iOS 11. Crashes instantly and so far, a total waste of money.
No longer works 1/5
I received notification that my subscription was coming due and I had not read my magazines for a while. I tried opening the app and it will not load, on my iPad or iPhone. Bummer. I don’t think that I will be re-subscribing.
Great way to consume NG 4/5
Instead of opening Instagram, open this app and marvel at beautiful photos and read great articles.
App developers: it would be great if the app would remember how far I scrolled in a long article. It is frustrating that every time I open it I have to start at the top and try to find where I left off. Also when reading articles the sensitivity to move left or right to the next or previous article is too sensitive. While scrolling I often accidentally go to the next article, then when I go back to the article I intended to read I am all the way at the top of it.
Needs work 1/5
I love this magazine and have been subscribed to it for several years. This year I tried to be more eco friendly and just get the mobile app subscription instead of a paper copy every month but that was a big mistake. This app makes reading very difficult. Please fix this app :( the magazine and the content are great but this app is infuriating. Not good.
The app doesn’t save your place 2/5
This is almost unusable. As soon as the screen locks, my text size selection AND my current reading location defaults to the standard text size and the beginning of the article. This has to be corrected.
Low quality images 1/5
By Minute Dreamer
I subscribe to National Geographic for the photography. The images in this app are of frustratingly low resolution, and there is no way of zooming in to an image. I will not resubscribe.
Love it but 4/5
By Wonder camel
The only thing that keeps me from giving your kids a five star rating is that when you leave the app uses and hold the place where you were reading. It would be great if there were someway to book mark. But otherwise than that on my God I love this app to pieces
Jigsaw Puzzle no longer loads 4/5
Can you please fix the daily Jigsaw Puzzle. It has stopped loading when I use the app in my IPAD
This app does not appear to work on iPad. I became a paid subscriber and was never able to access content through this app without being charged a $4.99 fee. Despite repeated requests, I only received unhelpful automated responses. After a month of having zero access to digital content I gave up asking for assistance and canceled my subscription.
Stop reloading at the top of the article! 2/5
If you navigate out of the app and return, it puts you back at the top of the article. So frustrating to lose your space and have to scroll down to find it again
Good for Digital Read - Puzzles stopped Working 3/5
Subscription setup took a phone call and 15min conversation to get the Digital Version working.
The very next month The Puzzle Games were removed found them on the website but only working through Flash I guess.
3 stars cause the magazine works
I’m a person who likes to see some advertisements in what I read, Nat Geo Digital Versions I have yet to see an advertisement in the digital version.
Deserves Negative Stars 1/5
I read other reviews that said that this wasn’t going to work and I thought somehow that I would be different. Not so. This app does not work... Set up an account online or through the app and you get "authentication failed" every single time... instantly deleted.
Doesn’t hold place when app goes to background 2/5
It is quite frustrating to have to scroll back to your place when reading articles and the phone goes to sleep or app is sent to the background.
Resolved issues that AFFECTED usage 5/5
Intuitive interface and can return to main library after viewing an issue. Just need to fix typo!
No portrait mode? 3/5
3 stars until it supports portrait mode. What good is it reading a magazine page sideways?
Logging In is Impossible 1/5
By Wanting God
I am a subscriber for 15 years and I was supposed to have a free digital online subscription. I created an account but when logging in afterwards, it would say “authentication failed”. Re-entered credentials on “create account” page multiple times successfully but it would say the same thing. What a waste of effort and time!!! Useless app.
Can not get subscription to work 1/5
We can not get the subscription to work. Got 1 issue. Iphone shows subscription is active. But the app does not take iTune account. We called Nat Geo and they said it is apple issue. Now we are stuck with a self renewing subscription that i can not cancel since i can not get into the account.
By The Winter Flame
I signed up for a 1 month subscription which only then gave me access to buy the magazine. I thought with the "1-month subscription" meant I would be getting the magazine free that month. But no, you don't get anything actually. I see no point in it. What a joke. If you're going to subscribe to this magazine, just do it in print through their website. Even then I would only rate the mag 3 stars, it went downhill in 2015...
Subscription doesn't work, content is great 1/5
By iPhone Chief
I bought the monthly subscription after it said that would allow me to access archives. iTunes asked to share my email so I could use this with my subscription. When I found I couldn't access archives and my email was useless on the web site, I contacted National Geographic support and told them all of this only to be told:
"We are sorry to hear that you are having problems with your digital subscription. Because you have purchased your digital subscription through iTunes, you will need to contact iTunes with your request. We do not have access to digital account information for subscriptions purchased through iTunes. ..."
I don't want to cancel my subscription because I want to support great content but I feel like I was lied to. iTunes has nothing to do with the national geographic website and they don't provide technical support for apps. It's funny, because if I got the dead tree edition instead of an electronic subscription, this wouldn't be an issue.
And really, the icing on the cake for this is that I got most of my Nat Geo news in Apple News and my subscription hasn't changed how much conent is or isn't available in Apple News. I've basically been paying monthly for a few months to get copy and paste email response and send money to National Geographic. I just thought I should support National Geographic and get access to the archive. I'm very disappointed and unsure if I should try contacting support again or request my money back since I didn't receive anything different for my money but a careless tech support email.
Why won’t it let me submit my email so this app will work 1/5
By ATL 2004
In the news app when I bought the subscription it offered me to give National Geographic my email so it could keep track of my account and I could use the app without having to log in. I pressed no by accident how do get that request back so I can say yes? Until I get an answer this app is useless to me so I’m rating it one star!
Do not trust Apple News Subscriptions 1/5
Beware - they do not honor what you pay for on Apple News and cannot find your subscription when you cannot access NatGeo articles - it’s a scam
Needs UI update 2/5
The UI looks very antiquated and only for iPads. I can barely see what’s on the cover of every issue unless I open them!
Best app 5/5
السلام عليكم ورحمة الله
هذه المجلة من أفضل المنشورات العلمية والتثقيفية على مستوى العالم، في انتظار نسخة العربية التي تصدرها ابوظبي للإعلام
Good :) 4/5
But can still use some improvements
Thank you! 5/5
Update fixed an issue where once you were viewing an issue, you couldn’t get back to the library. Called and reported a couple of times and now it has been fixed. Thank you.
No more library 1/5
New release only shows latest edition.
Please fix this.
No way back to the the library!?!? 2/5
Currently, the is no way to get back to the library from a certain magazine, even force closing the app takes me back to the last app I opened. Also I noticed the they haven’t updated the app in a year so they must not really care about it anymore...
No way back..... 1/5
My sentiments are the same as the previous. Once you open a magazine you are stuck in it. There is no way back to the library other than deleting the app and reinstalling it.
Stuck, no way to go back 1/5
Doesn’t give me an option to go back to the menu, or select other issues. I’m stuck in the same issue. This wasn’t the case a few months back. Same situation as the other individual who posted on 10/4
I bought a subscription for NatGeo magazine and when I open the APP it won’t let me read anything without buying the individual magazine. When I try to log in it tells me there’s no record of my email. But they had no problem sending my billing invoice to my email. Funny how that works. I cancelled my subscription. Don’t bother.
App does not have back button 1/5
By Airtel User
The new app update does not have back buttons on iphone to go back and see previous issues. As a result i cannot navigate to the previous issue . please fix this issue
Bug after iOS 11 update 1/5
I can’t get back to the library! Please fix!
App needs update for iPhone 7/7 plus 2/5
Everything that Nawroth74 says in the one-star review is true. I suspect the problem may have occurred following iOS recent update. The matter is extremely frustrating for those of us who count on catching up on our reading while flying or accompanying a friend during a hospital in-patient stay. I typically read/re-read 3-4 issues while traveling. The only time I can see the “old” menu is when a new month’s digital edition is available, but when I download it, and everything but the downloaded edition disappears. Unacceptable!
Does not work with iOS 11 1/5
I hope this app will be fixed. It used to work well, but malfunctions on iPhone 7 with iOS 11. Problem has been reported.
Current App Version Not Working 1/5
By Avid Runner/Cyclist
The latest version released for the app no longer allows you to navigate back to the Library. There is no way to exit the currently open edition of National Geographic or the newest edition if you get prompted to download the current month. This is a bug that needs to be fixed.
Need Fix 1/5
By Ashraf. 12
Its open to the last issue. There is no way to go to library.
I paid to read this magazine 1/5
Can’t go back to other issues and stuck