NatIonal Geographic has stolen by digital back issues with a “update” 1/5
This may be my second review, I’m not sure. I re-downloaded and logged back in while I still have a subscription (I won’t be renewing) to find that National Geographic still has not found a way to allow me to access my back issues for off-line viewing. Seven months now my digital magazines have been gone. I have traveled several times and really missed the NatGeo reading that I would’ve done had they been available for download... as they were for years until they were hastily removed from long time subscribers’ digital libraries. They are hurting the people who cherished there magazines the most! Also, I’m wondering if the magazine will start refusing to cover climate change issues because of the new ownership... scary thought that people with money will buy up legitimate news and science education sources that dispute their anti-science beliefs.
Terrible upgrade 1/5
By DO NOT USE THIS RIDICULOUS APP
Can’t download and can only get content if you have WiFi! Useless!
Bait and Switch - DO NOT BUY 1/5
Updating for version 3.0.8 👎🏻👎🏻👎🏻👎🏻👎🏻
Sadly, the full magazine is still not available to read or download. Do not buy if you want the real National Geographic Magazine, this is only a small subset. Sad that the developer response states they are still “looking into” making it available to download. How about making a finally making a decision and announcing it?
Updating for version 3.0.7 👎🏻👎🏻👎🏻👎🏻👎🏻
The full magazine is still not available, do not buy if you want the real National Geographic Magazine, the is only a small subset.
Updating for version 3.0.6:
Sadly still no option to download the magazine, and I really mean The Magazine, The Yellow Frame as some call it. This app provides articles in the magazine, but you do not get to experience the entire magazine as it is presented in print. That is a real shame since that is all that everyone posting the negative reviews really wants. I know the developer responses state they are evaluating future changes to do that, but it’s about time that a decision is made to either do it or not. Stop stringing us along. Make a decision and we can all move on and decide if this app is really worth it or we should go back to ordering print copies.
And if this is really about constraints imposed by Apple, then maybe Apple should chime in and say so.
UPDATING FOR VERSION 3.0.5:
Still junk, just tried the update hoping for some improvements, but the app can’t connect due to “network connectivity issues” which is a good reason for having offline access to the magazine. But that still doesn’t exist based on other reviews.
Recent app update removes the capability of offline reading; you cannot download the magazine to your iPad and read it without being connected to the internet. Terrible “reimagined” experience.
Did NatGeo inform us of this before renewing for 2019? Of course not because most would not have purchased.
I also fault Apple for not putting the most recent reviews first in their store so potential buyers can see the latest reviews rather than seven years ago.
No longer have reason to use app 1/5
Added since first review: still no downloadable version of the magazine, but I am curious if that is what is available by subscribing to AppleNews+. Don’t plan to renew my National Geographic subscription.
Can no longer read offline. Sorry I renewed my subscription. Tried to rate zero star, but wasn’t an option. Really frustrating that I also lost all the issues I had downloaded to my ipad.
Observed that non-English versions of Nat Geo mag app are the old format that allows actually reading the downloaded magazine. Why only screw up the English version? Or is the developer plan to eventually make all language versions equally as bad as this current English one.
By j footprint
Today, 7/16, I see the New Yorker app just put out an update proudly announcing the ability to download issues, I repeat - FULL ISSUES - of their magazine for off-line viewing.
And NGM has preserved their backward slide to mediocrity.
Bring back the prior functionality
Mid July, 3.0.8, fixed a few bugs, blah, blah, blah...
No reference to old format, or off line viewing.
Credibility meter close to 0.
Three renewal notices received in mail, sitting on my desk, uncertain whether they’ll be opened, let alone remitted..
NG is no longer a favored magazine.
NG doesn’t give a rip about long term subscribers.
Or is this FOX... hey Rupert, are you out to destroy all media?
Mid June update, no mention or reference of restoring any semblance of previous functionality. But yet we still see “developer responses”. How long do you think you can string us along?
Stop the BS... it doesn’t become you...
Updated a week ago... no mention of reinstating old functionality.
NatGeo has been a mainstay for me, now it’s silage...
How many unsubscriptions have you wrought?
How many times will we see a “developer response” claiming to be looking into reinstating off-line usage, let alone most content.
NGM used to be a worthy magazine, let alone one of the best apps.
Time to stop bullshitting your subscribers...
No stars (if I could), and I won’t update until I see others reporting that the old magazine format, issue downloads, and off-line access has returned...
Developer response... Finally, after months of 1 star reviews!
They say they are aware of the inability to download, and are considering the issue.
Should we hold our breath?
Is this “potential” reversal due to the recent buyout? Somehow I’m not sure I’m comforted by Disney...
Time will tell...
This app in its current version is a tremendous disappointment to this 4 decades-long National Geographic reader.
While NG was a pioneer in magazine apps and previous versions were an attractive extension of the print magazine, with vivid article layouts and rich supplementary content, including videos, the current version is flat by comparison and has none of those extras.
The article presentation previously mirrored the graphic design in the print version, but now we get just a boring, webpage-like presentation on a plain white background.
Navigation is confusing, with much of the content, aside from the feature articles, inexplicably hidden and accessible only if you click on a very inconspicuous link within each article. You will then find yourself prompted to login, but even after you do, the app will continue asking you to login again anyway. Extremely annoying!
Finally, the one very nice addition to the app is the inclusion of some archived issues going all the way back to the magazine’s founding in 1888. But one wonders why, months after this feature was introduced, NG’s team have still not made the rest of the full archive available in the app. This is, after all, content that is already digitized and readily available to subscribers on a website. But the reading experience is much better within the app, which takes advantage of the iPad’s full screen and is much faster. So I really hope the entire archive will be available in the app soon.
In sum, NG definitely has the digital expertise and the big budget to do much better. In fact, they already have in the past. So here’s hoping they do.
Why would you ‘upgrade’ the app so that customers can’t download the digital magazine anymore for offline viewing.
Not the magazine anymore 1/5
If you, like me, have a digital subscription to National Geographic, be warned: you cannot read the magazine articles through this app and you can no longer download issues of the magazine to read offline. The developers have taken a great magazine and created a miserable digital "experience" version, with truncated articles and no real organization. I am hoping the developers are reading these reviews and will restore the magazine version to this app. Those like me who live abroad (Australia) do not have a realistic option to get the print version.
Decent I suppose 3/5
I never had the previous nat geo app, so I can’t compare that like others have. But this does seem like a website more than a magazine extension. There’s a lot of great content to read and watch, but what’s quite bothersome is that every headline seems like it’s clickbait “First time a hippo is caught on camera doing ...” or “wolves caught on camera for the first time ever eating ...” and even “Most widespread wildlife crime raid ever sweeps across ...” Every headline is like this and there’s no good reason for it. First, your PAYING customers are already here; no need to force us to click every article just to read the headline. Second, there’s more than enough “white space” around the headline that is cutoff. And if there truly isn’t enough space because of Nat Geo’s “artistic layout,” then shorten the headline. Really, there’s no need for the ellipses and clickbait—this isn’t Facebook.
Another issue the magazine portion itself. Just seems lazily done. I remember when apple first introduced magazines in the newsstand app. It was such a fun experience to have the physical magazine look in a digital experience and with clickable links to look up places, see related articles, expand photos, and just a more interactive experience. The digital versions of magazines truly were an extension of the print version. With this app, it just seems like they went the way of a basic website. Click a story, read story, see a couple photos about the story, go back to the “magazine” content page and repeat. There’s no real interaction or experience. It just is.
Worth a subscription? I guess. I got mine for $10 by listening to the new Nat Geo podcast Overheard. For the normal $55 price? Absolutely not. Not for the digital subscription at least.
Hope they listen to their customers. It’s really unfortunate that they’ve lost long time customers just because they’re being stubborn about maintaining a different direction for the app. Stick with what works and what people like.
All the best
Worst app in apple store 1/5
I’m really surprised that makers of this garbage app and whoever told developers to make it this way are not arrested and banned for life of having access to any digital media. Perfectly functional app that allowed downloading contest and read it as real magazine is gone. Who even wants to pay for this junk? Not me and a lot of people I talked too. NG needs to get their act together and in 21 century put back app that had ability to download printed version of the magazine. Everything else is an insult to human race. It’s not even their greed in this case, just stupidity at its finest.
Removed ALL my purchased magazines 1/5
I have subscribed to NG for years through iTunes. I find that I no longer have access to my current subscription, or any of the previous issues that I have already paid for.
There is NO option to restore purchases.
Apple will never get a dime out of me again for any subscription. And neither will NG.
Terrible version 1/5
A very-very poor version of a magazine you would expect way more of. It's nothing more than the printed version in electronic format - I could do it at home, like it were a PDF.
Not at all adequate to a tablet screen, lettering is frequently tiny, some pages are virtually impossible to read without a magnifying lens (take some double page maps and charts, for instance).
Bad job NGM, I can't figure out what crossed your minds. Please rethink the whole thing. I'm seriously considering not to renew my subscription.
Get this issue fixed or else 1/5
After 6 months, still unable to view digital issues offline. I will cancel my subscription if this isn’t resolved satisfactorily soon. Publishers evidently think it is acceptable to scam their readers.
NOT the magazine 1/5
Finally got around to catching up on my last 7 months of nat geo, opened the app, and surprise! Had to come here to look at reviews to see what happened. If it was just a matter of no offline access and no downloads it could be forgiven, but the articles / contents of the app are not ALL the ones that are in the magazine, maybe around 60%. Why? Makes no sense. Luckily, by logging into the nat geo website I can get the archived issues, which DO have all the original content. But then I’m awkwardly scrolling through a website not optimized for tablets. So why have an app at all? Just call it “nat geo light” or “nat geo highlights” or something. Used to be the best magazine app too, which is a shame.
Destroyed product 1/5
By Kaiser Dood!
Well looks like NG decided to take a perfectly good product, and destroy it. At one point it was one of the greatest apps in the App Store catalogue. You could easily download and read an entire edition of the magazine verbatim on your device. It was awesome! Somebody really screwed the pooch here.
I want my magazine back 1/5
If I want to read articles individually then I’ll search it online... Im a student and I dont have a lot of time to read a magazine while in the academic year, but I used to love when I read the magazine in the plane... You removed this feature... I want a paperless magazine not a worst version of your webpage...
A fallen star 1/5
I often referenced this app with friends as an archetype for a digital experience that had truly transformed print media. I loved the interactive nature, visual impact, and the ability to travel offline with content. This has now been destroyed. I hope that more competent minds will govern the next release. Shame on you.
Still missing the magazine 1/5
I know the developers have said they’ll look at bringing back offline reading, but I want the original functionality back. I had downloaded all my issues in the hopes of finding time to play all the videos and use all the other interactive content that has since gone away. It’s like someone took my magazine collection to the dump, and I’ll never recover it. I regret putting off reading what I had. I cancelled my automatic renewal. Please make me reconsider.
Response: My point isn’t only to bring downloads back. It’s to bring back the interactivity. Reading web pages offline isn’t the magazine experience. I haven’t seen any responses to that.
Videos within the magazine never play! 2/5
It looks and navigates well- there should be a link and a way to directly search the archive. My biggest complaint is the fact that the videos in the articles never play- which kinda defeats the purpose of an enhanced digital copy.
Worst Magazine App Ever 1/5
NG should fire their developers and start again. At least revert to the original app. NG inspires exploration to places that typically do not have internet not being able to read offline calls into question their sanity, or maybe they just don’t travel😂.
Worst app of all time 1/5
You can never logon or access any content
Agree Carl!!! 1/5
By Donor David
Couldn’t have said it better. I really enjoy a white screen I tell ya. Where is my content I purchased ? When going to sit down and (finally having time read my”purchased material ”) it’s not there,no internet my a..!!!! Somebody tried to fix something that worked just fine. I wonder what kinda hoops I’ll have to jump through to be able to enjoy what I’ve paid for. Oh well.....! Another donation to Technology for the future I guess.
Bring back our download option! 1/5
I am about in tears in the airport because I’ve been looking forward to catching up on my backlogged nat geo mags. Horrified I can’t get them without internet access. What am I paying for?
No full magazine 1/5
Used to love it, now i will unsubscribe the electrical version.
Thanks and good bye.
What were you thinking - this update is bad 3/5
Updated: After receiving a developers response indicating that off line reading will be coming back soon I’ve updated my rating to 3 stars. When off line is actually implemented I’ll be giving this a 5 star rating. That’s for our response.
Still waiting to be able to view the magazine offline as before... come on folks get it together!
Please bring back the prior version or at least fix it so I can read offline... This has been a grave mistake of an update! Fix and I'll change my rating back to five stars.
Why, when so many apps work so well, does National Geographic have such a lousy app? I continually have trouble logging on. Downloads disappear.
Bring the full magazine back 1/5
I check back every few weeks before a trip hoping I can download the magazine cover to cover like before, but it’s still not back. This app is still horrible. Please listen to your readers NG - the ratings and reviews say it all.
Previously - This update is horrible and I see others think so as well. I like to read and interact with the issue much like thumbing through the actual print version. I’m traveling this week for the first time in several months and wanted to download a few issues to my iPad as I have always done in the past. I’ve wasted an hour this morning thinking for sure there must be a setting for a print view but I guess not. Please go back Nat Geo. Did you test this app design with any readers?
“Enhancement” is simple. 1/5
By S.V. L'Audace
Give us back the offline viewing that you took away.
Another update - hopes dashed again 1/5
Every time there is an update, I’m hopeful that it Natgeo has come to their senses and reverted the functionality back to the old version that was a print replica that allowed offline downloading. Once again, the same terrible design remains and I get closer to my renewal date any the likelihood of resubscribing approaches zero. I love the magazine but the app has erased 130 years of goodwill.
Can the content be downloaded now? 4/5
Really look forward that the magazine can be downloaded and read offline again. Please make it happen.
REALLY ?? 1/5
“Thee” ?? National Geographic App?
(Please rate our app)?
WHAT APP ⁉️
How could NG management let this happen ? 1/5
There’s nothing I can really say that every other review hasn’t already said. I’ve been a print subscriber since 1966. I’ve always considered National Geographic to be literally a national treasure. When the digital version came along I was prepared to be disappointed, but when I saw it I was totally blown away. It was the most beautiful digital creation I had ever seen. To be honest, it was really the only reason I owned an iPad. I pretty much hate Apple products and have multiple Android and Windows devices. But nothing could touch Nat Geo on iPad. Then my iPad died and I didn’t replace it for almost a year. When I just now installed the Nat Geo app on my new iPad I thought I downloaded the wrong thing. Then I saw the reviews and realized what had happened. Why? How? Why would you destroy something that was so perfect? I’ve never implored a publisher to go backwards before, but I’m doing it now. Please NG, read these reviews and please bring us back the magazine we loved so much.
Done with National Geographic 1/5
I was one of your best promoters of what a great app NG is. Not anymore! I can’t download for offline reading. You are now worthless to me.
From great app to terrible web browser 1/5
The recent changes to the National Geographic app were a total downgrade that took a once great app and made it garbage. The old app looked like I was reading an enhanced version of the print magazine. Videos and other interactives added to an already great experience. The new app is simply a browser to view the magazine from a web page. They should have just done away with the app and had us view the stories online.
Cons of the new app:
- You can't download magazines to view when you are without an Internet connection.
- You're viewing the articles on a webpage, not pages like in the old app, so if you stop reading and come back, you have to scroll through the article to find where you left off.
- If you are somewhere that doesn't have a stable internet connection but are able to go outside and get enough of a connection to open the magazine, then, when you go inside, an obnoxious "NO INTERNET CONNECTION" message flashes at the top of the screen every 30 seconds or so.
- When you open pictures in the new app, the caption only appears for about 10 seconds. Then you have to tap the picture again to get the caption to reappear.
- The preview of next month's edition have gone away.
I understand the need the change and upgrade things, but the old app was a pretty good app and only needed a couple of minor tweaks, not a complete overhaul that is basically just links to view the stories as a web page. While the new app allows for viewing the archives, the rest is a total downgrade. Since the changes, I have been less motivated to read the magazine. I have been digital subscriber since 2012 but I'm considering switching to the print edition. Please, let's go back to the old version of the National Geographic Magazine app.
Only available while online 1/5
By RB Hankes
I renewed my subscription after a several year hiatus because their extreme left wing ideology was insufferably one-sided. But their content is excellent so I thought I’d give it another go. Unfortunately you can no longer download magazines. Your only access is while online. I can’t believe they deny us off-line access to content we’ve paid for when this was never a problem in the past. I’ll be asking for a refund.
I have subscribed to NG for decades. The earlier iPad app was great and allowed you to easily take the magazine with you wherever you go.
Then the infamous “update” happened. I can’t even log in now. It recognizes my email and password, thinks for a moment, and promptly asks me to log in again...
Why did you mess with a great thing?
Why? I just have to ask.... why? 1/5
The thing is... this is not a very dynamic reading experience that Nat geo is famous for. The reading experience is just really boring... scrolling down a wall of text... it’s not interesting to look at. I want to feel like I’m reading the magazine on my iPad. Big beautiful pages with beautiful color and images. why can’t we EXPERIENCE the magazine? Where we turn the page just like iBooks. The digital should be an exact copy of the magazine that you just read on a tablet.
What pisses me off is after all this time... with all these 1 star reviews of the app. Nat Geo has made zero changes. I guess it’s true what they say... everyone is just complacent in success. Screw the reader right?
No offline use 1/5
I have asked about this 3 times now. When will the app support offline reading of the magazine? I often have the desire to read the magazine when I am not network connected.
Blank page? 1/5
I tried to open my National Geographic app on my Ipad and all I see is a blank white page. Awful. I used to love reading my magazine on my pad now it is impossible to read it. Back to the paper edition.
No longer a magazine 1/5
I loved the past the ability to read National Geographic magazine on my iPad LIKE A MAGAZINE but now it feels just like a web page. Horrible. Ruined. I want my magazine back without having to have the paper version mailed to me just to waste more trees and such for something to read and throw away shortly thereafter. I am so disappointed I will not renew next time because why pay for it when I can go to their website for fee and get the same thing?
uninstall! Past paid issues gone! No downloading issues! 1/5
I’ve lost hope in restoring purchases and offline reading. Customer service via email gave up responding/trying to restore my purchases as an itunes-only subscriber.
The recent update addressed literally zero of the negative feedback posted here. And now they finally realized they can respond to our comments here in the app store - and they paste the same canned response on one out of every 10 negative posts. What a joke. It literally feels like the whole operation is being run by robots. Uninstall
UPDATE: The robots are blaming Apple now.
UPDATE: Developer response here sends me a link to email customer service (which I wrote above - I already tried that). #robots
Dark mode 2/5
App needs a dark mode as well as offline availability.
Jumped ship to ZINIO 1/5
I was hoping that I could download a magazine for offline reading, but alas no. After 6 months of “we’re evaluating” (sounds like a no to me), I want to read the magazine on my summer trips. With ZINIO I actually can.
Simply terrible in current form 1/5
Zero stars. Lost access to previously purchased issues AGAIN.
And STILL no concrete plans to restore the (absolutely essential) magazine download option for offline viewing.
Suppose to be great... 1/5
By to cry
I haven’t been able to see the magazine for 2 months....probably will canceled....it used to be fantastic now worst than awful...very sad . Iwould grade half a star but doesn’t let me
Please add downloading of magazines for offline viewing 3/5
#1 Priority: Please add downloading of magazines for offline viewing.
#2 Priority: Please have a feature that shows what has been read already.
Very, very disappointed 1/5
Bring back the original iPad app of the magazine. I subscribed to it immediately when it was first offered and showed it off to people all the time. But that was in the past. I just cancelled my subscription (grudgingly) because the current app is just plain lousy.
I would resubscribe if the original version was brought back.
Never connects 1/5
By SJ Deb
Would love to read the magazine on the road but it continually has connectivity issues. Get it together people!