My exposure to nature’s mysteries, other peoples, and exploration of current issues 5/5
By Molly and Mandarin
So good. The photos, of course, are amazing, and the writers bring you right in to what they experience with verbal elegance, do pleasing to see and “hear”. The pictures and stories take me all over the world and up close. NatGeo has me running a race in the wintry cold with top runners in the Himalayas, journeying along an important river in India and seeing its critical water issues, and feeling excited at the amazing cutting-edge agricultural techniques in the Netherlands that give hope to the capacity to feed millions with so little land. My experience and awareness is expanded through the app and the monthly issue, which I think is worth the $2.99/month to subscribe.
Blank pages, download issues - horrible app 1/5
By Sleeping Bear 7916
I love National Geographic. But the app is a disaster. I click on article links and it goes to a blank page that never loads. I download issues (paid subscription) and they never stay downloaded and essentially cannot use the app to read issues. I have a new iPad Pro and the app is up to date. I am so frustrated. Horrible experience.
Very Nice! 5/5
Well worth the price.
National Geographic is the best! 5/5
Great photography, even better stories!
Thank you 5/5
Your stories are great, your photography is the best. Keep us informed about the plight of our earth, along with good news to balance us all out. Thank you
Pay to read 1/5
Why would I want to pay a monthly fee to use the app when I could get the same articles on the website for free? This is silly.
A great app to expand horizons 5/5
I’m 74 and have never been bored by what is available to discover in your magazine. Please keep up the good work.
National Geographic and iPad 5/5
By Author at Large
The past 30 years of my life, including the last nine in so-called retirement, slowing down does not seem to be part of my DNA. Ending the day learning something about the geography of our planet, the lifestyle of others and being able to see how various other species live, causes me to reconnect with life.
Excellent Articles 5/5
The only complaint I have is that I receive too many emails from NG.
By Slim Pumpkin
I’ve been a reader of Nat Geo my whole life. To get lost on an expedition in a strange country or in a balloon miles above the earth or dive to the depths of the oceans was always an escape for me. It still is.
My experience 5/5
I have always loved group looking at National Geographic the pictures and stories of everything and everyone around the world right at you fingertips. Now we have the same thing in digital which to me with any decent computer the pictures jump right out at you face . We also have another great feature especially for someone of a little age you can make the font size bigger. Hey that’s huge. Keep up the great work National Geographic
It would be better to have an option to read like a printed version. 2/5
It would be better if there is an option to read like a printed version. Also, there is not much interactive experience n this app.
NG App 5/5
I get the magazine, but enjoy the magazine on the app.
The best. 5/5
I have not known any other magazine with such wonderful photographs and presentation of the stories. The stories very informative and full of knowledge. All kids must get exposed to National Geographic. Kudos to the management for continually maintaining the high standard of the magazine.
My favorite app! 5/5
I have always loved the digital subscription to NatGeo! The content, photos and heart behind each article is so compelling! The new app delivers so much more access and value, while being more user friendly and fun to use! Great job to the developers!
Keep it up 5/5
I love the stories Nat Geo puts out. Newsworthy but more educational!
Reading relaxation 5/5
Since 2020 has not, NGM PROVIDES exceptional diversion from the ramblings of earth. Respectfully, Steven A Bernier
Helps a lot 5/5
I am doing a two page thing and it helps me study
Offline Downloads! 4/5
Praise baby Jesus they added back the ability to download offline full replica magazines!!
Improved BUT 3/5
The app did improve A LOT in the latest update, but it still need some basic work/features.
Every time I click on a link through the email, it just open the app in “blank”
It would also be great if we could change font size and background color within the app, for better readability.
Poorly implemented 2/5
I opened the latest version on my iPad 5, chose Magazine, chose download via my 418 Mbps, which was going on forever, so I opened another app, When I chose NG app, it opened not where I left, but on the home page. I had to go through the process again. It happened again. Terrible.
Very limited 1/5
The functionality in the NatGeo app is really poor. If there’s a way to adjust the font size, it could not be found. Nor could a help function.
Unusable after update 1/5
I can not access my account. The app is impossible to use. The UI makes no sense. “One time” password codes never make it to my email.
Terrible customer support 1/5
Can’t access magazine content and unable to restore subscription purchased through Apple. Nat Geo customer support nonexistent. Canceled renewal. Goodbye.
Subscription canceled 1/5
Just received notification that my subscription has ended. This is the rub. I paid for something else. I had several years worth of magazines archived - all gone. Subscribers who are calling National Geographic out for bait and switch are exactly right. So disappointed. That is an unnecessary stain on the Nat Geo brand.
After more than a year, I just signed on again to see if access had been restored to years of previously purchased and archived magazines. Nope. I don’t blame Disney. I blame National Geographic. For the same amount of money previously paid, I could have purchased the print version and would still be able to read through old articles. Going digital seemed like the right thing to do at the time. I would have to pay for access a second time in order to view previous purchases. Shame.
No improvement 1/5
By Piotr N
This latest stab at trying to placate faithful NatGeo readers is another failure. The app is unbelievably buggy, crashing every few minutes, and never allowing for a full download of an entire issue. The only upside is that logging-in was relatively easy, and I succeeded after only three tries and one password reset.
I appreciate the attempt to improve the app, but one downloaded magazine takes up enormous amounts of space (~4gb). Maybe that’s the reason the previous app did not allow downloads?
If I try to use the Apple news app for National Geographic, it seems to forget login credentials daily.
It’s Back! 5/5
I had enjoyed my subscription to NatGeo for years, I loved downloading the full content of each issue and read them as I pleased, when they upgraded the app to a clumsy web browser I had to cancel my subscription because they had taken the functionality and joy of browsing the wonderful contents of this great and iconic publication, well today I saw an article about Mars on Apple news and noticed it was from NatGeo, I decided to check the app hoping that they had finally fixed it and lord and behold...they did!!! It works even better than the app I used to like so much, I’m so happy, I immediately subscribed again!!! Back to downloading the monthly issues and enjoying each article as I please...thanks for listening and fixing this wonderful app!
Very pleased with changes to the app 5/5
Finally, Nat Geo has improved its app. Reading the magazine now is like reading a hard copy....and for the first time in years the videos play!
After years of frustration, I love it.
One hope, give the reader the option of enlarging text.
So disappointing 1/5
Love the photos of National Geographic? Well, don’t count on this app letting you see them. The app is glitchy and worthless. Very frustrated.
Bad app 2/5
Quirky app. Crashes, freezes, not user friendly. Not worth the download
Five Stars 5/5
Just purchased the print version of NATGEO! After, I was directed to the online site to sign up in order to view archives, which was a very simple, step-by-step process. Then, I was directed to download app! And so far the app has been functional, no lagging and easy to navigate. Five stars!
They brought back the page view but... 4/5
It’s not perfect...but what is? They brought back the page view which is a big plus. The website version was horrible. Wish they went back to the original more interactive page/magazine they had some years back. That was the best. Maybe they can listen to us and work on that?
Terrible App! 1/5
Had to remove. I’m a subscriber and when I read my NG email and click a link to read an article instead of opening my browser to the article, it opens this stupid app at the home page, and I have to try and find the article. Even when I do a search in the app, most of the time, I cant find the article I’m looking for. Worst app and reviews for an upgraded App I’ve ever seen on the App Store.
Poor update 5/5
By 25 Days and counting
The new update will not open
I’m not happy about the “ Newest App “
Awesome redesign 5/5
On iPad, it feels just like reading the magazine. Awesome redesign.
Finally a Reasonable Fix to the disaster created of the original perfection 4/5
2/27/21 Update - Finally they have fixed the App!!!! Yahoo. Much more user friendly and I can download magazines for offline reading. Thank You!!!
I only gave this 4 stars, because I remember the original app, with all its additional articles, pictures, interactive features and videos. This one was amazing. I am suspecting this won’t return because, I am sure it cost too much. But this one made me almost give up my paper subscription. This whole good will mean I will read the paper version and occasionally use this one.
6/27/20 Update 3.1.0 - Still the same issues with off-line reading. You have to open every article to see it. And after a while the offline reading, even if you opened it quits working. A sad situation. You would think a once world class company would care they have a rating of 1.6/5 stars. But apparently that is good enough for them no days.
3.0.12 Previous Feedback - I have previously given a review, but it has since been deleted. In short the old app gave such a good reading experience, I did not use the paper version. This one on the other hand, is just a web page for viewing. Initially the Number one complaint was you could no longer download issues for offline reading. While there is some attempt to make offline reading available it is not intuitive or easy. You must go in into the magazine and open every article to make it Available for offline reading. This is not user friendly and continues to ruin one of the best online experiences with the new format. Additionally I have no trust that this would work if the app was not used for a week. Very disappointed. - 30 year Member
Continued dismissal of users concerns with 3.1.10 1/5
By j footprint
2/26/2021: Oh, NOW, you bring the features everyone was panning you for taking away. After how many years? After how many cancelled subscriptions?
3.1.0 February 20, 2020: blah blah blah. Still not addressing the largest complaint in the reviews.
Here’s an idea for those of you who have/had a digital subscription. (I’ve already let my subscription lapse after some 30 years) Have you considered a lawsuit? This so seems like theft to me.
3.0.14 January 14, 2020 update:
bug fixes, stability, blah, blah, blah...
Still not addressing what people want apparently.
I still won’t resubscribe.
3.0.13, November 25 update:
“Readers can now go back to previously viewed articles when offline”
NG Still doesn’t get it, do they?
3.0.12, end of October:
Well, it continues with no indication NG is taking users complaints seriously. Are you guys proud of yourselves?
3.0.11 October release:
NG continues to ignore what the subscribers want.
I continue to refrain from renewing my subscription.
Bye bye NG, you used to be a good magazine.
So, with this release (9/4/2019) we get a fix for “lengthy wait times” and “sometime crashes”. No mention of what most reviewers here want addressed.
I called customer support a week ago and requested to talk to someone from the app development team. I was told I would hear back. I’ve heard crickets.
My subscription is now officially lapsed..
What a shame.
P.s. I’ve just read a number of other reviews with “developer responses “. Who hired mr. response man. What a flippin’ tool!
A comment from the developer (by email 8/13/2019):
“Thank you for contacting us here with your feedback. Please be advised that we have no way to delete reviews on our end and we apologize for the inconvenience. We are sorry to see you go, but your concerns regarding being able to download issues and our layout have been present to our product team. "
Right! My previous version-stamped incremental reviews are gone. Someone deleted them!
And I’ll accept the “apology” when functionality returns. Until then it’s an empty platitude.
Sorry NGM, there is no credibility here anymore. Your loyal customers don’t like being lied to. It’s been too long and too many dismissals of your users complaints to believe you are honestly restoring any functionality.
So, my running tally of the latest updates, and my continuing criticism of this now useless, but formerly excellent app has been removed?
Apparently the app developers, and NGM suits don’t like to be told they screwed up... but then, I understand this is now a Murdoch owned publication, so they probably relish the angst they have provoked.
But yet I see new “developer responses” from other unhappy reviewers, so what gives?
I’m now officially letting my subscription of some 30 years, due imminently, lapse. What a shame.
Bring back off line viewing and the magazine format, and I may reconsider. Otherwise, the respect you give to the opinions of your long time subscribers, is the respect you have returned.
Much much better 5/5
Thank you, Nat Geo!
New update is fantastic 5/5
It’s been a long time coming, but I’m so happy to see this app get updated. It’s so much faster and responsive than before, and I haven’t run into any issues with authentication yet.
Really love the new design.
Great update! 5/5
The new version of the app is great and Includes digital magazine reading.
By ani v
The new update to the Nat Geo app is amazing. Gorgeous user-friendly design & wonderful content curation. Definitely going to be visiting daily...such a deep archive. 🌍
Finally Disney has updated the App 4/5
Downloads of full magazines and printing of individual articles reinstated. Still some issues, Landscape mode for viewing 2 pages and rotating certain content not available. Also magazines in the archive do not show covers of all issues since 1888, my guess is only ~25% show. Unclear if you can find the rest and download them.
But overall huge update from an essentially unusable app to one that is mostly fixed.
Amazing app 5/5
The new redesign of the app is better cleaner and overall easier to use. The app also made it so you can read the actually magazine like the print but digitally.
Print layout please 1/5
The magazine was so much better on the Apple News app prior to March 2019 (when you could read a perfect replica of the magazine - including a two-page “open book” layout in portrait).
Please return to this.
Beautiful and functional 5/5
Lovely redesigned experience that does justice to the wonderful content
New app is amazing for subscribers. This was overdue, but now we have offline capability again, and it doesn’t crash.
Thank you, Nat Geo!
Simply. Amazing. Paywalls. 5/5
Probably the best looking paywalls on the AppStore.
Looks great and can’t wait to dive in! 5/5
Love the new design. Super clean and far more usable.