Nice clean interface! 5/5
Fast, simple and clean interface. I can get all the info I need easily - autopay setup, balance, interest/principle breakdown.
Will not sign in with Face ID. So I’m just stuck on the opening screen. No option to use password.
Doesn’t work anymore 1/5
App was working fine last month before update. Now I can not sign in with app any more in anyway. App is completely broken. Very disappointed.
Can’t pay my mortgage if the app will not work. 1/5
Please fix. No way to sign in to the app. Touch ID does not work either. Please fix.
Recent update now can’t log in 1/5
Can’t log in. Was a great app until the recent update. Now can’t login. Nothing happens when you push the “sign in with Touch ID”. Please fix this piece of crap.
Stopped working on all of my devices 1/5
Got the app in December.
Used to just use fingerprint to get in.
Starting 3 days ago, nothing happens at all. Literally deleted it and reinstalled which let me sign in manually.
After one manual sign in, fingerprint is the only option - still not working.
Touch ID not working. 1/5
I can’t log in to the app anymore.
Cannot log with FaceID 1/5
Since the latest version I cannot log into the app. The “Sign In With FaceID” doesn’t do anything.
Can’t login 1/5
App not working won’t let you login I was using every month after last update now I can’t login
Touch ID not working 1/5
Your app was great and super convenient but I can’t login now because the Apple Toich is not working.
It just quit working for me 2/5
I have been using this app for a few months and it just quit working for me. I see it was updated a few days ago…
I only use it once a month so I don’t know when it quit…
App rarely works 1/5
By love those ads.
The App constantly locks up. This bank and their App are useless.
Poorly executed 1/5
The app doesn't remember my password so I have to reset it every month. This makes the app less than useless. It's much faster and easier to pay my mortgage without this app
App doesn’t work 1/5
App used to work. Now that it’s mr Cooper it says it can’t access my info. Deleted and re-installed the app and still doesn’t work.
So easy! 5/5
By La vie by the sea
Just downloaded the app because I had trouble accessing the website and literally swiped right to pay and was done.
Who’s mr cooper? 1/5
What a stupid name for a mortgage lender.
Update. Mortgage lender purchased your loan on the cheap. Now they think you will be more responsive to thier kitchy name.
Highly Impressed 5/5
I was happy to see my new mortgage company switched to an app. Thank you for being with the times. I was surprised to see how smooth, simple, and feature rich this app is.
Great work to the dev team on this.
New name, new app and no tablet support? 2/5
No iPad app? Come on, time for all these financial companies to get out of the dark ages and realize we are tired of using their iPhone apps on the iPad! Not sure why it's so hard to design apps for both platforms.
By Calif buddy
This used to be Nationstar mortgage. Names changed and a new app update to reflect the name change. It WORKS flawlessly and is packed with so much useful information. Navigating the app is a breeze. Thank you for "coming to town!"
Easiest app to use! 5/5
By Boy Flatulents
Easy as pie. Log in and confirm payment from account and press submit. Nothing in the way. No ads just plain and simple. Did it within 5 seconds on my first time on.
Great app and customer service 5/5
By Umi khan
Thanks for this app and lovely service
Nice helpful app 5/5
Thank you for creating this app...so much better than going to website to make a payment...I love everything so far 👍🏽😘
By Tim Barba
So far so good :)
LOVE IT SO FAR! BEEN WAITING ON THE APP! 5/5
Thank you so much, Nationstar!! The website update the other month was definitely needed and made making payments and navigating the site so much easier. Now, finally having the app has made it so much more convenient and faster. Having to pull up the site and log on or wait until I get to a computer to pay (as forgetful as I can be) used to be a slight pain. My mortgage was sold to NS about 4 or 5 years ago. The site was terrible the past couple years. Every month I had to re-enter my bank account info and it would never accept my account number the correct way. I would have to add a different suffix number every time and keep changing it over and over until the error message went away and the system took it. Thankfully I "figured out" that time consuming work around and it always came out of my account fine, but it was definitely a hassle as I didn't have checks for that account. But this is so great! Sorry for the long review but I have been waiting for this and I absolutely love it already after my first use today! So excited!!
Can't paste into the password field. Useless to people who use password managers and care about keeping their online accounts secure. Uninstalling.
Great app 5/5
This is a great app. Modern and useful. I can easily make a payment and I just setup autopay - very easy!!! Love it and happy to do business with Nationstar. Fresh air after dealing with other mortgage companies over the years.
Been waiting on this! 5/5
Nice to see your life's debt on a phone its convenient
"Oops" error message. Does not work. 1/5
"Oops" error message. Does not work.
Great Banking App 5/5
By Luisito from Miami
This App is awesome. It has all the Bank Acct Details that I need to do all the Transactions. Highly Recommended 👍
App charged me twice, bank charged me bc of their error!
A Great App 5/5
Feature rich. Will put the power of payments on my mortgage right on my phone. Very excited to use.
Great app 5/5
By Special Agent Oso
I had not thought until this evening to check if NS had an app. Not only do they have an app, but it is very feature rich and making payments is very simple. It sure beats sitting at the desk to make a payment. Thank you!
Nationstar Mortgage mobile app 5/5
The NSM mobile app is awesome! It's able to integrate all of my loan's information: Billing statement, details activities, my loan details: interest rate, UPB, maturity date, loan number; Estimate Home Value based on market research pulling data from Xome & Zillow; My Neighborhood information; and i can easily pull my Fico Score and make my principal payment directly on the app. Great and practical app!
Nice app 5/5
By Trying new nick name
I used to make my payment in their website and now I can do it here and it's easier. Sometimes it's little slow but in overall, this app is nice
I always make my payment on the Nationstar website. The app displayed my on file payment information and you have an option to pay more. You can view your PDF bill and your not-so up to date credit score. Did the basics and worked as it should.
Worst app of all! 1/5
I was excited to use this app and thought it was a great alternative to make your mortgage payment. Nevertheless, I learned a bug; I made a payment on November 16, 20016 and received a confirmation that my payment has been received and will be processed within 24 hours. That was not the case until I received a call from the nationstar mortgage asking me to make payment three days afterwards. I checked the app and saw payment was scheduled on December 16, 2016; not November 16 as I made the payment. When you open the app, the first bottom says, make payment and default select today's date for payment unless you alter the date of the payment. In my case, the app didn't give me an option to modify the payment date; it selected November 16 by default as I intended. I'm really disappointed for scheduling my payment for future dates; exactly one month from today. I did call customer service and was told we will give you one time courtesy to remove your late fee. Come on, give me a break; I didn't make a future payment, I made my payment on November 16, not December 2016. Nationstar mortgage should not lay the blame on me; it is their fault, releasing an app that has major bugs, they should have tested before releasing to public. Never recommend to use this app; it is not worth to do so. Don't bother downloading it, or you will regret after.
No functionality. What's the point? 1/5
What's the point of this dumb app? If your monthly bill is paid in full, the UI tells you that it's "awesome" and forces you to log in using the website. There's no way to look at statements, escrow balances, etc. At least call it beta. Terrible.
Loving the app !! 5/5
This app is awesome and very intuitive. I can slide to pay, setup auto pay, and do everything on the app.