Very reliable 5/5
So easy to Use 5/5
By No Home Base
It is easy to use & great to manage your accounts & cards
Amazing App for an amazing Credit Union 5/5
By David Porta
I have been a member of NFCU for over 20 years, and I’m very very impressed with the quality of everything they do, and this app is another example of excellence. Well done NFCU! Please continue to lead, continue to care about your members and continue to be amazing!
Life Changing Options 5/5
By MsSann Alwaysme
The rates and options provided has been life changing for me, thank you
Opening ACCOUNT 5/5
Margaret was so professional with her assistance in finalizing the opening of my account. I was looking for a place with one on one personal attention.. Thank you
BEST BANK EVER 5/5
i like that it shows me my stuff before hand!!!
Security Question Update 2/5
Not digging the update with security questions. Absolutely NONE of these are close to what I would ask, and/or what I will remember. Haven’t used the app since. Suckfest!
Customer service 5/5
By Lucy AC
Thank you for always offering Top notch customer service. Truly appreciated.
Best Ever 5/5
This is the best online baking app I have ever used!
Gotta Love NFCU 5/5
I’m able to take care of everything I need to on the app. Only a couple recommendations, show what our current interest rate is on our checking and savings accounts, and be able to use digital investor; instant transfers to digital investor would be great! Thanks for being there Navy Federal!
Rude, rude, and more rude. 1/5
I won’t even give Navy Federal a 1/2 star rating. They have some how disabled my devices from logging into mine and my husbands credit card account. Since I am not on his measly little savings account, they block me from making cc payments on any of their apps. But, the greedy corporates will happily take my money via the phone. I don’t have time for their games.
Best CU! 5/5
Thank you for all that you do Navy FCU.
Lost Stolen Cards 1/5
By Possible Longterm Customer
I should be able to cancel a card on the app with out having to call someone.
Frozen card 2/5
I was unable to unfreeze my card when I needed to use it for an important transaction!
Worst banking service I have ever used 1/5
By Da_Otaku King
How do you run a company where your website and app is either a: constantly running maintenance or b: down due to technical reasons. There should be no reason why I can’t access my bank info at any given moment. I have literally tried of 10 banks in my 30 years of life and this I by far the worst due to constant outages. Just because you have brick in mortar locations don’t mean you can neglect app and website!
I needed help 5/5
The other day I was in need of some help, after some rough times. My customer service agent was very helpful, and I greatly appreciated what she did to help me. I highly recommend Navy Federal!
Very easy and user friendly Navy Federal app!
mobile app increasingly unstable 3/5
By Absolute Territory
something must have regressed with the app, as it is now increasingly unstable in both logging in, general use, and mobile deposit (every micr is “blurry” and can’t be read). this is across multiple platforms.
the bank itself is great, however, so 3 seems fair to me.
Best value best banking 5/5
The offers and accounts are the best around, this bank isn’t just a bank it’s a family always looking at what is In my best interest, unlike other banks. I know I don’t have to worry about my money here. Thank you Navy Federal
Fine App, but get rid of the “news feed” at the bottom 4/5
I cannot find anything wrong with the banking functions of this app, and the developers deserve credit for that. Good job. However, the last update included an annoying scrolling “news feed” at the bottom of the sign-in page, and front and center was a social justice special interest story, which was both insulting and made me question NFCU’s previously impeccable judgement. Get rid of the news feed and the activist “news” and we’ll be good.
Keeps me up to date on every charge made. Thanx😌
5 Star Credit Union 5/5
By Jaquan Mayes
Navy Federal is one my favorites go to financial institutions. Anything that I need, they generally provide.
The best bank family ever 5/5
Words could never express how much I love being apart of the navy federal credit Union family! Everyone here is helpful and knowledgeable . I will stay here for years to come and I’ll even be a spoke person from NFCU!
Great app but what happened to bill pay? 5/5
The bill pay feature no longer has a frequency tab, was that feature removed or am I missing something?
I love the way navy federal continually protect my acct 😊😊
“We’re Sorry” 1/5
By Fix it please ...
“We’re sorry, our mobile app is unavailable”
Going on a week of this now. Why?
Nice change from my last bank 5/5
Before Navy Fed I was banking with another federal bank. Their app wasn’t half as useful as Navy Fed’s and still required me to go into the branch a lot, or call them to handle things. Navy Fed’s app on the other hand, is very easy to use, I haven’t encountered any glitches, and I can do virtually everything from the app. They obviously put a lot of thought into this app, and for that I’m grateful.
Freeze debit card 5/5
I’d miss place my debit card, thanks for the ability to simply freeze and unfreeze my card. It was so easy and user friendly.
Dr. Bob 1/5
By Traveler the Outlander
By Lover of Gods' word
I love my Navy Federal credit union app
The mistThe most professional people i have to take care of business with! 5/5
The one & only business I do not mind calling to help me w/ a issue with! No attitude ( but a nice one) they make u feel like ur talking to a good friend, & they will get ur issue fixed, whoever was their store trainer did an awesome job, most the time I hate to have to call w/ a issue to a business! ( I don’t like using that word “hate”) but thatS just how I feel, but not w/ NFCU, thank u guys for treating me like a human & listening to me! Keep on keeping on! Bonnie Rang
Pretty efficient app 5/5
By ali f balla
I’m not a fan of doing any banking transaction online since I’m one of those super scared of being scammed and having identity stolen. But this app has been nothing but safe, easy and fun to use. It even got me doing picture deposits... shows u the transactions almost right away and helps when u can’t find your debit card since you can freeze and unfreeze it right from the app. Good Job Navy Fed
Road Trips. Cities should be included. 3/5
By Dominique Polo Lockhart
Trip Destinations should included cities as well
Excellent Secuity 5/5
I love the ability to freeze/unfreeze y cards at will. Very easy to use.
I love Navy Federal 5/5
By Ayla Devine
I have very little complaints
By Construction Princess
Your app is easy to get around and customer service when needed is always exceptional
User friendly 5/5
By PRFM $
Happy Times 5/5
By neva nervous
I absolutely love Navy Federal Credit Union…
They believe in people, not past circumstances, just the people for the people 🙏🏾
Awesome institution! 5/5
Customer service exceeds expectations. This is a well organized customer based credit union. Always has an answer, extremely customer oriented.
Freeze card 5/5
This is a awesome feature.. thank God
Great financial institutions
Low interest in credit cards 5/5
By Dulce Tessa
I use NFcU only for the credit cards. I hate going on o the branch, it makes me feel like I’m back in Mexico where the lines are long and going to the bank takes a whole morning. I mostly do online banking, and don’t pay important matters with the debit card because it doesn’t update right away. Overall I like having an account with Navy F
The app is easy to use and very helpful
Love my bank & the app 5/5
By Samantha Lynn Cole
My Father is retired Air Force so I am lucky to bank with Navy Federal!
Unauthorized charge 3/5
I froze my card to keep a charge from posting and it went thru anyway!!
New version out? 5/5
My android has v6.14.2, but iphone only has v6.14
Best bank in the universe 5/5
Best bank ever, I’m happy to be a family of the navy federal credit union members.
Notifications all hours of the night when I’m sleeping 11pm 1:00 am 3am in the mourning 2/5
By Temple runner!!!!!
I can not select a time to receive notifications
My saver 5/5
By Belles ipad2
Awesome apps I ever used . I love it how I can set up my travel plan trips all over the world. Thank you 🙏