The lag.... 1/5
By Disappointed okc fan
The lag on this app is absolutely awful! I regret buying a pass for how difficult it has been to watch. I am better off catching the highlights on YouTube.
Not right 1/5
I don’t like the fact that I can’t watch my team on my phone when everyone else does because I live here
Can’t watch games 1/5
Downloaded app to watch game and it’s blacked out. Don’t advertise to “download now” to watch a live game if that’s not true.
Needs Support for iPhone X and above 3/5
Would give 5 stars, but there’s no support for my iPhone XS Max. I can’t even use the extra space on the bigger screen to watch games. Disappointing, but other than that I love the app!
Glad To See NBA TV Option!! 5/5
By Eat Sh-t
Thank you for providing the option to view NBA TV via my cable provider subscription!!!
Don’t bother if you use Roku 3/5
The app still crashes multiple times while I’m watching a game (live or playback). How is there no “resume” function? Each time it crashes you have to fast forward from the beginning! How is this app not be on par with other streaming services in this department? Also, ads? For the cost to use this service, stop it. If Netflix or Hulu ever get into streaming live basketball games I’m switching over.
Doesn’t allow for mobile to Apple TV 1/5
Option to move to other platforms flat out does not work and is just a dead icon. Garbage.
You’re better off googling everything, the app is SLOW! and terrible!!!!!! don’t waste your memory
Doesn't work 1/5
By Daryl V.
11/11/18 Update: The iPad version of the NBA app continues to be an embarrassment to the NBA. After all these years, they continue to fail at producing a quality product. The incompetence of their app development team is astounding.
2010: This app is a poor representation of the NBA brand. I don't think David Stern has seen this yet.
Love NBA but hate commercials 4/5
I love NBA league pass. But I am paying the top monthly fee that promises no commercials. For the most part there are no commercials and it’s fun to see the in arena feed. However, I follow and watch the Indiana Pacers and they are sneaking a commercial in during the free throws. I don’t know if other teams are doing this. Can you please make them stop? The commercial during the free throw is for some local Indy plumbing company that I will never use where I live. If not for these annoying commercials I would give league pass 5 stars.
Chromecast doesn’t work 1/5
I don’t have cable so NBA league pass is my main method for watching the NBA. Whenever I try to cast the app to try TV, it refuses to connect.
Even more frustrating is the response from NBA League Pass support. I have contacted them two times over the past year. The first time, my issue was elevated to “IT support” and I haven’t heard back from them yet. This was over 9 months ago. I recently filed a support request for my chromecast issue and I expect a similar nonresponse.
Poor performance... Often hangs 2/5
Often hangs on Apple TV 4th Gen... For the money they charge I expect to be able to watch games when I want. But I guess the good thing about being a monopoly is that they don't need to worry about the user experience.
Cancellation Process 1/5
By What Up Doe Show
I found that I don’t watch enough and it is virtually impossible to cancel the subscription. I am still trying to figure out how to cancel and I will NEVER subscribe again. I HATE aps that do this. Allow me to cancel as easy as it is to subscribe. Your respect for my decision goes a long way...conversely, your disrespect does too.
NBA IS THE GREATEST 5/5
Love the app. Love the NBA. Love Lebron.
What a time to be alive!!!
Can't watch on iPad 1/5
Update 2: Opened a ticket and followed the instructions but still have the same issue. No one seems to be able solve the problem. This is mind boggling. So many others are reporting the same exact issue. Please patch the app instead of constantly suggesting things that don’t work.
Update: I tried the ‘chat’ option to get a resolution to the cable provider login issue. The rep (Elizabeth) was not helpful at all and actually said she needed to leave and attend to other customers when i was trying to type a detailed description in response to a question she asked. I’ve purchased league pass for the last time since judging from other comments many others are having the same problem. This is really a disservice to paying customers.
I log in with my cable provider and get the message that you are eligible for league pass but then the app freezes. Very frustrating.
won’t connect to chrome cast.... 2/5
I can watch everything on my phone
but nothing will connect to my chrome cast.
which is really annoying because I just got this app and then i found out i can’t even watch my thunder when its live.... stupid
and then of course it just won’t even let me watch it on my tv at all. it’s so sick bro!
Getting Slower and Slower 1/5
Why is this app so slow? Takes so many seconds to load anything on the Home tab. Then, some of the articles are only available on their website - why even the app then? Finally, Headlines section has no current news. Horrible.
Spoiler Alert 1/5
By Blue Cashmere Sweater
For League Pass subscribers trying to watch games on delay, the current version of the app has spoilers all over the place. There is a feature to hide game scores, but it is rendered useless by news feeds and video teasers that reveal scores or game events.
PLEASE FIX the SPOILERS so League Pass subscribers can log in and navigate to a game without seeing what happened.
No viewing 1/5
I have been trying to watch games but after I log into my tv provider and get to the watch screen it won’t access any of the games.
I can’t use yo app 4/5
By jackson avenger
So I love the app and all but once made the update I could use the app just cuz of a stupid update so can you guys ask apple to let me use the app even though there is a update great app love u guys great app
Good app when it works 3/5
Whole screen doesn't display on home screen lots of bugs
I can’t restore my iOS subscription 1/5
Even after multiple attempts and reinstalls, I still cannot restore my iOS subscription
Fill screen 3/5
By Bang em
Can we please get fill screen on iphone x , iphone xs max
Missing Games 2/5
By Colonel Stingo
I am having issues with watching on my Samsung Smart TV. I’ll get in 1-2 minutes of game time then the screen greys out and freezes. The only complete games I’ve seen have been on cable tv. Since I’ve already paid, can I add league pass access through my cable provider spectrum while maintaining the streaming option? If not is a refund an option?
You pay for a service that doesn’t even work properly. Contacted NBA Support and they told me that I needed to ask apple for a refund. The games don’t cast to my tv. You’re a massive corporation, how can you so royally mess this up? Blows my mind
Too many delays 2/5
By App is bull____
I’m not happy with so many blackouts. I got it so I can watch my home team but most of the games are blackouts
App glitches 3/5
Can’t use the full screen on the iPhone XS Max, but was able to use the full screen on my iPhone X. Game wise the game can go from 9 minutes left in the 3rd qtr to skipping to the last 2minutes.
Good for basic use 5/5
I use it for when a game is on a certain station and to look at scores/stats
Best App Ever 5/5
By Aidan the Savage
This is the go to app if your an NBA fan
20181103 App doesn’t open.... 1/5
Cox Authentication 1/5
By Devin Labadini
I tried logging in with Cox, provides feedback that login was successful, but can’t get beyond that point to start watching any games.
Upgrade not available 1/5
This subscription cannot be upgraded. I initially chose the one team package and decided I wanted the full league pass and they charged me for a whole additional package. If you purchase through nba.com directly they will allow you to upgrade at any time. Don’t waste your money with the app. Go directly to nba.com and pay through them not the apple App Store.
Can’t watch the Lakers via Chromecast 1/5
Paid for the yearly pass only to have the cast option only show the NBA logo when trying to cast to the tv. I don’t want to watch a game holding my phone up the whole time. Tried it to all my TVs and I’ve not been able to get this to cast properly. All other casting apps work fine.
Garbage for $250 I want my money back.
I Call It NBA Blackout 1/5
By Socrates KNOWS
First time subscriber after cancelling cable. Read the fine print. I Thought I did. Basically you’re signing up for the privilege of watching out of market crap teams play live.
Huge buffering problem. Running on Roku because my 2 month old Samsung 55” doesn’t support the APP any longer.
Hmmmm wonder why. Maybe Samsung got tired of all the customer service calls from NBALP subscribers after NBALP blames Samsung for the APP’s poor performance.
Oh, and if you have to exit a game in progress, write the video time code down. When you return to continue watching, you get to start over.
Back to the Blackouts. Okay I was annoyed, surprised really, that They have the nerve to charge $200 a season and that probably doesn’t even cover the postseason I haven’t checked that. But waiting three hours to watch my local teams seemed better than nothing.
But wait there’s more. Subscribe now for only $200 and wait three days to see nationally televised games, no matter who’s playing. Even the local game. You waited three hours after it ended, sat down to watch at midnight the night of, and get, in much larger print, you finally get the message. Please wait. Your game was a national broadcast. It will begin in only 72 more hours. Popcorn?
This was a big void. I can solve regular season by paying $40 more per month for Sling TV just for TNT/NBC games. I’ll never get to watch
Haven’t received any notification since the upgrade. Have all my settings to receive scores/ highlights etc but app to deliver.
Why is closed captioning words always auto on, cluttering up my highlights? Why cant i even turn them off? Very annoying.
Only 1/2 of Screen 1/5
When you watch a game you lose most of the viewing surface for scores from other games and then just dead screen area on the sides
Great app but there’s a big problem 1/5
I just discovered the new nba tv option and I love it. Except for one big problem the sound doesn’t work on the app. And the airplay button doesn’t let you click it. Fix that and it would be 5 stars. Also add the nba tv option to the Apple TV app
Pre-game commercials?! 3/5
I bought this service via NBA.com, but was unable to watch it on any of my Apple TVs. After being in blackout and trying to figure this out with tech support, I was still without a service that I’d paid for. Thanks to a little diligence - on my part - I figured it out.
One of the things that I dislike about the NBA TV service is that I’m paying for an elevated service, yet I’m still being made to watch commercials before I watch any video.
I have an adblocker policy on my firewall. Apparently, whatever ad server NBA TV uses [was] blocked by my firewall. Which only reinforces why I think it’s ridiculous that I have to even deal with ads in the first place.
Long story short, the issue has been resolved by disabling the ad blocker on my firewall for my Apple TV.
I’m very much on the fence about paying for this service again next year.
Not working on IOS 1/5
This app will not recognize that I have paid for league pass. When I sign in and click on watch, it tells me to subscribe to watch. I opened a ticket and was told to wait for an app update. 7 days later and I'm still waiting.
Edit: Ticket number is 181022-001870 . I am using an iPad 4, so iOS version 10.3.3. Purchase was an auto renew from NBA.com
Won’t let me log in 1/5
By alex 01635518
Every time i try to log in it says error something wrong on server end. Therefore i can’t watch my games that i spent 200$ on and customer service won’t do anything about it but tell me to wait
Signing in with sling just hangs 1/5
Very buggy. Signed in multiple times using sling, finally received the confirmation page that I’m signed in. But then goes back to the viewing options screen. You can do better, developers.
Can’t login in using directv subscription 3/5
By No genius bar appointment
Login does not work on mobile.
Asks for email when logging in with user name
Poorly done 1/5
I was able to enter my DIRECTV account and said I was able to watch. But nothing ever came up to allow me to watch or select a game and there’s no screen to go to once you’re in. Closing only takes you back to sign in.
Audio stream is very buggy in 2018 3/5
So far this season I have been unable to consistently listen to the play by play stream without the app crashing. Upon relaunching it will play for another 120 seconds then crash again. Pretty frustrating so far, this is the 3rd time Ive sat down to listen to a game and had this happen. I'm on an iPhone 7 running iOS 12
By Daymount Green
I like this idea because I can check the score and videos it is a lite app it is lite i am telling you
not connecting to chromecast 1/5
Games won’t play when casted to chromecast
Useless. Can’t watch local team 1/5
I cannot watch my local team!? I don’t have local TV channels and cant afford to go to every game. I hoped this was going to allow me to watch NBA at home but that doesn’t seem to be the case. Thanks for nothing.
Won’t even let me log in 1/5
Takes me to the main screen and asks me to sign in over and over again. Even after signing in it closes out and makes me go back to step one. Please fix!