Scammers!! Will not stop charging my debit card! 1/5
By Anj metzger
Be aware!!! I cancelled my subscription and have continually been charged by these guys… three times in one month!! If you look at more reviews this is a common theme with them even after saying they’ve cancelled it, and confirmed my online bank statement shows different. I’ve actually had to cancel my debit card to be re issued a new one. Horrible customer service and no refund issued. Do not give them your card info!
Could be better… 3/5
When you get a notification of any sort, and you want to see it on the app, there’s really no place you can go to see it…yes a notif will pop up on your phone but once you open the app poof it’s gone. And anon posts you can’t see the interactions you get on it. You really just have to dig through the app to find that and your natal chart. It’s good for beginners but that’s pretty much it bc it gives brief descriptions about things. For something more in-depth I’d suggest time nomad
I would like to cancel my subscription but there’s no button to cancel it. 1/5
Not a bad app… just can’t afford it.
Astrologers Error 3/5
I really love the app and the design. I also love how you can learn more about yourself and your signs. The only I problem is that when I try to go to a “astrologer” it glitches out. It keep saying “something went wrong, try again.” And I have to end up force closing the app because it get stuck there. Please fix this.
Do not spend money on this app!! 1/5
I was at a deep end in my life and was desperate enough to trust this app; so I purchased chat coins to talk to an astrologer. I never received the coins, I reached out to support for help, and they took my money. Apple doesn’t help either. Take this as a warning, friends.
Very good would recommend 5/5
By Reyna BG Faudoa
This app is very nice to have and interesting!! I don’t like that very app needs money but that’s just how it works but this app is better than most if not all!!
By Bowers Mom
I have a charge that the have doubled. I do not recommend them because you can’t get ahold of anyone through the email address when having issues.
DO NOT START FREE TRIAL 1/5
I see Nebula ads all over my social media so I decided to start a 3 day free trial and after the 3 days I would pay $7.99/week. I tried it out for a day and decided that I didn't want to pay weekly so I opted out of my free trial only to find out that it charged me $8.00 anyway!!! Nebula also states that they don't do refunds. I know it's only $8.00 but I opted out before the 3 days were over.
For those who are insane 1/5
Just in case you are one of the sorry souls that believe in this crap, I would recommend any other app. Apparently you need to pay a fee in order to get information that is one google search away. Not to mention the barrage of ads thrown at you for pressing any part of the screen. To each their own, this isn’t for me but if it is for you…find another app that isn’t going to waste your time or money.
That a. Dating app 1/5
It put people
I trusted this app for awhile and heard good comments about it, but now I’m doubting it’s accuracy. This app is supposed to give personalized horoscopes everyday and even has everyone create a profile to help it’s accuracy. I made sure to have up to date information in my profile, though my horoscope today is taking about a relationship with a partner even though I’m single. Yeah there are more types of relationships than just couples, but Nebula specified a relationship with a partner. I even redid my profile to make sure that I have my relationship status as single in my profile, yet that didn’t change my horoscope.
FLEECEWARE APP BEWARE! 1/5
Google the term and see how apps like Nebula steal your money (they’re even listen in many articles as a scam app). What’s better is they’ve circumvented the subscription tab for many users so you can’t even cancel and Apple is no help. Since I haven’t seen it anywhere, if you find yourself being charged amounts you didn’t agree too and are unable to cancel, call your banks fraud department, they’ll guide you.
I just got charged even though I cancelled my subscription. Also, it tricks you into pressing certain options within the app and then if you follow the instructions it ends up charging you for it.
Charged, but don’t have access 1/5
Lately they’ve been giving away free benefits for spinning a wheel each day. I landed on the discount for lifetime membership and redeemed it, the money came out of my account, but it gave me some error about not having Apple Pay set up. I’ve used that card for in app purchases as well as Apple Pay before, even as recently as last night it worked for DoorDash, yet when I hit restore purchases in the app it still gives the same error message. I love using this app, but I feel like I’ve been robbed as they seem to have taken my money and not given me the membership. I’ll be more than happy to change this review if and when this matter is fixed though.
Free trial was a scam 1/5
Said there was a free trial but I couldn’t cancel. Charged my account for yearly subscription. Total scam
Charged my card after I cancelled subscription within 1 hour of download 1/5
I’ll never get this APP again keeps charging my card 7.99 and the subscription was cancelled after 1 hour of me getting it from the App Store. Currently disputing this with my bank. #Scammers
By shrexy mami
is the app down or something because for the last two days it hasn’t shown me my horoscopes and my internet is working just fine but it just says try again? what should i do?
So I love this app. The only thing I don’t really like is how you have to watch a ad if you want to see compatibility. I just think that it should be if you click it then you can see the compatibility. Another thing I don’t really like is how when you start you go to the middle button and it’s like I want to stay here. Otherwise great app.
I would put 5 but I’m being charge for the yearly and now the app is acting funny. I hope someone sees this and fix the issue. I really like the app but I don’t want to being paying something and it’s not being used.
TOTAL SCAM 1/5
This app is a scam! The developers will rip you off anyway they can and if you try to get in touch with them, they simply stop responding. The app itself is cluttered, difficult to read and doesn’t contain a lot of information that can’t be found for free elsewhere. Don’t trust this company.
Not a subscription 1/5
I started with the free trial and then now I’m being charged $9.99 and cannot cancel it!! This app does not exist in my subscriptions but I see the $9.99 charge in my bank account!! Unacceptable. I want it cancelled right now!!!
widget problem 4/5
I love the app…super accurate almost always, but the widget on the home screen is just blank. It used to show the horoscope before, and now it doesn’t. hope this issue can get fixed 🥲
Poor customer service 1/5
If I could give zero stars I would. This company advertised a love report for $9.99. I decided I didn’t want it and hit the back screen and it said “before you leave we have given you an additional discount new price $4.99” so I decided to keep the report only to still be charged the $9.99. I sent an email to the customer service email given, and never got a response to have my card refunded as well as the subscription canceled. I found a different email when I googled the complaint and forwarded my original and finally got a response a week later after my card was charged yet again $9.99 . And I was denied a refund for both times my card was charged even though they didn’t respond in a timely manner and their website was misleading about the price of the love report. This company has terrible customer service.
I was born March 20th and it’s saying I’m an Aries why?
CONTINUOUS CHARGES 1/5
I simply ordered a report, and now they have been charging me the same price EVERY WEEK! It’s been 3 weeks now! No subscription shows up under my Apple Subscriptions, so I have no control at this point. Customer service told me they canceled the subscription, but the charges are STILL coming out! I now have to go to my bank and just get a different debit card!
BEWARE ⛔️ “free” trial isn’t free 1/5
I canceled my “free” trial but this app keeps taking money out of my bank account since March. I contacted the app and they said they have no record of my “free” trial. 🙄 Thankfully my bank is on it. Oh yea, and they keep changing their name so every time they do, my bank account is debited. Sketchy and fraud. Beware.
HUGE SCAM!! They take your money!! 1/5
“dont go! Now ONLY 4.99!” So I paid only to see they took 9.99 from my account! Their fine print and ways to cancel are NOT conspicuous and they need to be sued. I emailed MULTIPLE times trying to cancel and get a refund but was told my reason for a refund wasn’t valid. Never heard from them again but they proceeded to charge 2 of my chards for 2 separate payments on 2 different days. They continued to take about $20 consistently in 2 separate charges until I was fed up at no response via email and NO APPARENT WAY TO CANCEL!
Again. They don’t respond to emails so all these developer responses saying “email is” is bogus. I’ve sent numerous emails and have not yet heard a response other than. Your reason for a refund is that valid enough.
RIPOFF / SCAM 1/5
If I could give this app a negative rating, I would!! They said it would be $4.99 but charged me $11.99 instead. Then charged another $11.99 a few days later. I had to go into my PayPal acct to cancel the autopay, that I knew absolutely nothing about. I have also emailed the support info and I’ll wait to see if they refund anything…per their terms. Smh!! I can see where it would be a great app BUT the developers are ripping people off!!
By Anonymous 8090015
So on the app there’s an anonymous feed and you can write about a variety of things but it’s hard to keep up with posts. I posted something very personal yesterday and a lot of people replied to it but I can’t find the post so I can’t read the replies. Is there any way that I can find my post again because so far I don’t see a way I can.
Do not pay for anything 1/5
Tried out a free trial and now I keep getting charged week and can’t find anyway to stop the subscription
Woman Of Life 5/5
I want the plant hair and nail care to come back
Wrong zodiac 2/5
I was born April 19th which makes me an Aries, but this app tells me I’m a Taurus...I’m not understanding why...I know I’m on the line, but every other horoscope categorizes me as an Aries.
This is a joke. 1/5
Dear Let us investigate your love life. The prediction shows you are inspired and interested in this person. You feel full of energy, optimisic and powerfull now. Your potential partner feel your interest and positive intentions in her address. She feels tenderness and romance towards you. You can be active towards the person you ask, no obstacles for you to be together
She dumped me last night. Great advice for $8
Premium account x basic 1/5
Got the premium because it said u had everything available, they clearly show u a green check mark on everything you can use but to use the astrologers you have to pay same thing as if u have no premium. Very disappointed.
Please beware of this scam! 1/5
They have scammed many many people including me. They copy and paste a reply to one staff reviews that talks about being in compliance with App Store regulations. It won’t even be put in the review. What a bunch of garbage.
By please save her not me
Iu download this today but so so good its free
I don’t like how it is so much just to get premium
Too much pressure to upgrade 2/5
And there are too many ads. I’m already paying for the app so I shouldn’t have to deal with this constantly. It makes me want to cancel.
They’re taking your money whether you like it or not!! 1/5
The app itself is pretty cool but they offer you a one time charge of $4.99 and then somehow you end up getting charged $9.99 repeatedly within a few days for their “premium subscription”. I emailed them and canceled my subscription. The first $9.99 charge is my bad because I fell for the advertisement and didn’t read the terms of agreement but when I get a 2nd charge of $9.99 AFTER my subscription was canceled??? Watch out guys! They be stealing our money 🤬
So what happened to the area that had information on fitness, health etc…
The app 5/5
It is sooo much fun and it gets you to learn more about astrology and horoscopes signsIt is a 10 and a 10
I don’t like the app because read the review 1/5
I rate it a one because I haven’t even got to try it yet because I have to make a subscription and I don’t want to make a whole subscription to use the app that’s why. Thank you for reading
Beware unauthorized charges 1/5
I paid for a ONE TIME compatibility report from Nebula. The confirmation email states it was a ONE TIME charge of $9.99. Then I noticed TWO MORE charges for $9.99 several days apart after the initial charge. This was not authorized and I am being denied a refund. Beware!
Couldn’t predict this... 3/5
By Kristen Aubrey
1 They always say that they won’t spam you but all I get are notifications from nebula 2 I have a friend who is a Aries and I’m a Pisces and it says we don’t get along LIES!
DO NOT GET TRAPPED!! 1/5
These guys are a rip-off. Please beware that when they charge you for something, you should TRIPLE check the amount they are charging on EVERY page. I pressed the button saying $4.99, and ended up with a $9.99 charge because they tricked me - their payment page wasn’t loading so they transferred me to another page with an updated $9.99 charge! A team of thieves and charlatans.
No prices 3/5
It’s okay I guess
Be careful 1/5
This is an average astrology app that I do read; however, be extremely cautious when giving these people any money because they are scammers.
Do not fall for their $9.99 ‘compatibility report’ they advertise on Facebook where they say they’ll send you a report to your e-mail within ‘3 hours’—this is a SCAM. They force you to download the app and sign you up for their ‘premium’ service which isn’t much more than what they already offer for free and you will not receive any report.
Don’t bother disputing the charge either because you won’t get your money back.
I am a PISCES and when I put my birth date it automatically put me as an Aries. Was giving me inaccurate horoscopes due to this. Tried finding a way to fix my info but it would always put me as Aries :(