I love my nest 5/5
By celery is delicious
Temp adjustments 2/5
Nest constantly readjusts the temperature settings literally right after being set.
I’ve just installed 2 Nest thermostat and it was so easy to do. I had one little hiccup but with the support and available tech info it was easily fixed. Totally happy new customer. Thank you for making great products!!
Not reliable 1/5
This unit is horrible.
I probably will replace it.
Program constantly messes up.
If you lose power forget It maintaining memory like it should.
Sad it looks so nice, cos so much, and works so terrible.
Nest was great until Google owned them! 1/5
Once Google bought Nest we were forced to migrate to Google. Now we can no longer just turn on the fan. We can choose heat or AC and turn on the fan, but we can no longer just circulate the air. That means we’re no longer saving money. We tried to call google nest - there is no customer service that answers the phone. Now I hate Nest, which I loved before, and I’m looking for something to replace this ridiculous device. I’ve already heard no end of complaints about google ignoring privacy and strangers being able to access their systems. I could deal with that if that didn’t take away function as well. They were once a great device. Don’t buy it now.
Doesn't do as advertised 1/5
This brand new thermostat does not stay connected to WiFi. All of my other devices have no issue with WiFi.
Nest app 2/5
By nothing better to co
Very difficult to set in away mode and manage a consistent temperature when the house is vacant for several months. It overrides my 90 degree air conditioning setting and uses settings from months ago when house was occupied. I have spent way too much time trying to solve this. I am sorry I bought nest thermostats.
Irregular Temperatures 2/5
I’ll set the thermostat at 75 degrees yet the home temperature will be 80-82 degrees. As I set it lower the temperature seems to rise. I’m thinking of replacing the thermostat. Another person I know who has the same type of Nest is also having her temperature set at low 70s, yet the inside temperature is 82 degrees.
NOT WORKING ON APPLE TV!!! 1/5
AFTER YOU MERGE TO GOOGLE ACCOUNT THE APP ON APPLE TV WILL NOT WORKING ANYMORE AND ITS BEEN MONTHS WITHOUT UPDATE.....
Nest cams are supposed to give 10 sec video but giving only pictures with alerts without nest aware subscription. Hopefully someone will take notice .
They really want us to buy subscription.
As soon as subscription expires , everything slows down suddenly.
Nest is a terrible product . I would never recommend this product 1/5
By B Pistol
I set and Adams I
the absolute worst, garbage, DO NOT BUY! 1/5
By Harry Oh
typical to most google products, this app is absolute garbage and so is the whole nest line now that google has taken over and ruined a once good thing. stick to web surfing.
Can’t run just fan 1/5
Can’t run fan with out cooling or heating on.
Horrible-Zero Stars 1/5
App keeps showing “offline” when there’s a connection.
I don’t understand why we can not run only the fan. Perhaps I’m doing something wrong, but unless I run the air conditioning or the heat I can not run the fan.
App won’t load! 2/5
I have continually tried to set up my Nest App, but it loads forever and will never let me move on. The app stays like this indefinitely and I cannot connect the app and my thermostat!
Good product 4/5
By wood chuck charlie
My thermostat is great. It helps me understand my energy usage. App could be better. Can’t seem to share the controls with my wife’s phone.
So-so Experience 3/5
My problem with Nest is its tendency to raise the temperature during warmer months in the name of efficiency and “leafs”. I don’t want the house 75 degrees in the summer.
Setting a schedule is to complicated
Very disappointed 1/5
By Bought for 3 year old
Turns on air when it's cold outside. Not very smart. Constantly have to turn it off so I'm not freezing.
Ongoing problems 1/5
App keeps logging out, requiring frequent logging back in for no apparent reason. This is a long standing problem. Useless app.
Good not great 3/5
By melman 777
Adjusting the Nest is the good part.
Setting the schedule is more difficult on the phone app because of the size of the icons and your fingers.
For better precision, It would have been nice if you could touch the setting and type in numbers.
“Hello” is disappointing 2/5
By Tyson J.
The thermostat is fine, so if that’s what you’ve got the app for, ignore this review. I bought Google/Nest’s doorbell “Hello” because Ring gets bad scores for their poor privacy. You pay a premium price for Hello and it is absolutely a sub-par experience. It feels like the teams working on Nest products are understaffed and demoralized. Hello “works”, I guess. It recognizes people and rings the doorbell when people press it. There’s several seconds of delay for both, and since I don’t pay for one of their overpriced monthly plans, I don’t get recorded video. That means when delivery people show up, I get notified, tap the notification, and see an empty porch. The stills they keep never include the people. So useful. Overall, I regret buying it and wouldn’t do it again.
Nest app 1/5
Not easy access to important things.
By MCG 33
Does everything I want it to.
Randomly adds new temperatures to schedule 1/5
It’s so annoying to wake up hot at 4am because Nest has randomly inserted a time in the Schedule so that the temperature adjusts to something you didn’t set!!! This has gone on for too long!!!
It’s working even face up w/o mounting 5/5
Great device !! Detected the smoke in my kitchen immediately
Can I give 0 stars for the AppleTV app 1/5
I keep trying to log in with my google credentials and I get no where. At least my devices are attached to my HomeKit account always work...and let me log in.
You turn off learning 1/5
But it just keeps turning on when it wants too. Probably going back to Costco
Nest is crap 1/5
By nest is crap
I am on my second replacement Nest. Again not working! Going back to old fashion turn it on at it works! I am done with this piece of crap.
Love the app! 5/5
So convenient and easy to work.
Siloed not working a all
Needs Slide Over Support on iPad 3/5
Needs slide over integration on the iPad so I can be the ultimate Ice-miser. Please, It’s always too hot or too warm.
Love my nest everyone should buy one
What went wrong?!! 1/5
Nest used to work well. Now it just doesn’t work at all because it cannot connect!
What did you/google do with this app? I don’t expect you to improve this. You need to walk before you run! Keep the basic!
So far so good 5/5
I like how it is managing the area. Way better than my old thermostat. Also like how if runs my fan to keep air circulating and holding temp.
Turn off click sound 1/5
If my iphone is on do not disturb mode there should be no sound when i click in the Neat app to adjust the temperature. Please fix this!
Miss the watch app 2/5
I know it has been gone close to 6 months but it was a good feature. Also notice in the last update the home/away feature has not been setting both of my thermostats to away mode.
Love it! 5/5
Nice app, missing a future. 4/5
The video playback there’s no Pause or Play button or at least by touching the screen to make it play. Also the faces for recognition should be available on the 2 tab. Why do I need to alway to settings and then make all changes it’s so hidden it’s one the main future that this products has that’s really good too. It should be easier to get too.
Motion detection AI??? 1/5
Picture all of the PhD’s and AI resources available to google.
My motion capture clips are full of moths spiders and useless noise.
Trying to find a useful clip is near impossible.
Having to change the batteries repeatedly is getting very old. I’ve even tried different batteries. I actually put energizer lithium in them yesterday and woke up to a message this morning to change the batteries.
Frustrating App 1/5
By SB Mo
I Clear each day and exit App. Open App and it want cleared. I change temps and exit App. Open App and old temps are back. What’s up? Never was bad before
The application keeps failing to connect or logs me out 1/5
This use to be an amazing app for control the nest thermostats but as of late, everything I attempt to use the app, I get a connection error and a button that says try again and when I hit it i get connected back. Something has changed and the efficiency of the app is subpar and quite frustrating. Not sure hat is going on but wish it would work normally again. My internet and my phone connection are very strong so the problem is something else and I have done all of the updates to the app that have come out. Wish there was a fix for this issue.
Awful app 1/5
Very hard to schedule
Not a fan of the security code 4/5
As a senior and the only person in my home using nest having to have this added is not convenient
Nest Thermostat 5/5
Not Happy connecting disconnecting app acting crazy! 1/5
Stuck at email screen 1/5
By Red Rising 1
I’m trying to set up my house in the nest app. This is my first time using it. When I get to the email page, I get an infinite loading spinner. I’m using an iPhone 11 with update 13.4.1