Hardly works 1/5
This app is always going offline even when the Nest itself is working just fine. It will say offline for hours even though I can walk to the actual thing and tap it. Very frustrating.
Excelenteeee inversión!!! 5/5
Tengo 2 Nest en mi apartamento. Funcionan súper bien. Los controlo desde mi celular aunq esté en otro país. El servicio de Nest es muy eficiente cuando lo necesito.Los recomiendo muchísimo.
How can the set schedule continue over and over for the following weeks? 4/5
I have to change the temperature and hours every week.
I really like you get to control your thermostat from your phone
Classic Google; Ruins the Good Stuff 2/5
The lack of support for the Nest App on the Apple TV for accounts migrated to a Google account is a gross user experience flaw. As a Nest power user (pre-dating Googles involvement) and Apple ecosystem junkie, who made the unfortunate migration, the least that Google could do is implement support so we can use the (amazing) Nest products on (the equally as amazing) Apple products of our choosing.
Poor connectivity 3/5
Not connecting properly lately. Goes offline often.
App and Device 5/5
By Closed Captioning
The app is unbelievable and the best thermostat is just bliss. What I love about it is how I am always getting alerts to save me money. I mean a money tree doesn’t have to exist when you have access to the app and it’s learning about you all the time.
Support is weak and a disappointment 1/5
By LL Rock Lane
The products don’t seem to want to link up to app easily. I’ve set up a couple of thermostats. One of them the set up and operation is acceptable . The other first broke and had to be replaced. The replacement was installed and set up. And then tween then and now it is not showing on the app. I operate this facility remotely so this problem is frustrating. And now..., trying to get help with tech support and they are a no show
Need to improve features 4/5
By Chief Chachi
There are several things that are quirky within the app that should be addressed.
Thoroughly disappointed 1/5
Product is horrendous
Good as program, but presence no 4/5
By Gman Bee
Switched thermostat to start. Things work as expected, but Google/Nest is terrible at recognizing that I work from home. I can walk by the devices, leave my phone in a single spot all day, and still be considered as Away
Useless app since Google took over 1/5
By Brewer fan
Need to login at least weekly. What’s up with that? Someone needs to remind your software people part of the reason for an app is so you don’t need to login every time you want to do something on your thermostat.
By jazzygirl 18
Don’t shut it down when nothing change I have to have my daughter come over to get me started again
Love My Nest 5/5
Turn my furnace on while I’m still in bed !! The best feature ever !!
Nest thermostat - Apple Canyon Lake 5/5
By ACL Lake Home
Best thing we could have done was to install a Nest thermostat before the winter season. We only visit our lake house periodically throughout the winter months. Having visibility to house temps and ability to track historically data gives us peace of mind!
So much possibilities not used 2/5
The app needs to be able to schedule the fan on the calendar. Certain times of day, for example: run fan for 1 hour at 4pm every Monday and Wednesday.
Also needs a set temperature and not change option. (69° until I change it)
And most importantly it needs stop automatically changing my schedule without allowing giving me the option to go back to the way it was.
3rd Generation Thermostat 5/5
High Quality and beautiful product, simple and very easy to install self
Thanks to nest
Not working as well as it used to on many levels 2/5
The app does not recognize when I’m home or away anymore. Therefore my Eco temps are not automatically turned on and I waste a lot of energy. The app constantly logs out and has trouble connecting to the “nest service”. I work from home so Wi-Fi is not the problem. Please fix this.
Too much control from google. 1/5
By Kid clothes
Too many updates that change settings. Unable to control with a permanent temperature options. Personally, I don’t want Nest to learn to make me comfortable. I know what makes me comfortable!
Who could ask for more 5/5
By captn brad
I just love this app,I can just lay in bed grab my phone and turn up the heat on a cold winters night while still staying under the sheets who, could ask for more.
I’ve had Nest for about 7 years and don’t find it very user friendly. Simple tasks require knowing what the symbols and icons mean; setting the schedule is tedious. It’s overkill on a cool design and concept.
App goes down if WiFi gets reset. 4/5
By whats wifi for
It’s crappy that I had to disconnect the thermostat from the app and log into my WiFi then reconnect the thermostat using the wrong code again. Should be able to save all those settings and just tell the thermostat through the app to reconnect.
Randomly sets my thermostat too high 1/5
This app is complete garbage. Constantly setting my temperature to85+ in the middle of the night. Stay away.
Crap with at home and away 3/5
Almost every day it changes from home to away, even when I haven’t gone anywhere. Have to check it twice a day to make sure it’s correct. Set temps for away knowing it will screw it up. Shouldn’t have to see if it says away or home so often.
Google over watch 2/5
By hunts review
I’m annoyed that I get asked to login with google every time I open the app, ask me once. if I say no then stop.
Support is limited!! And only available til 4p??? And they never call back when they commit to! The thermostat is difficult to install & it’s still not working!!
Would not recommend the Nest😏
When I put a schedule for thermostat it does not start and stop as scheduled.
Can’t log in. Support hadn’t fixed the issue in a month 1/5
By nest cant login
I have 5 camera uses as a security system. I haven’t been able to login for a month. Support has yet to resolve this issue.
Works great! Easy to use! 5/5
Very easy to use
Changes temperatures on its own 2/5
Best worked good for while, but now it’s changes temperatures on its own
Missing crucial features 2/5
For a thermostat this expensive is missing at least 2 crucial features: a hold function, and the ability to temporarily change tempera for a set period of time (say to turn it up for an hour and then have it go back to the regular schedule after the hour is over).
Always goes on Away mode. Have to manually set it every day.
By ask kjhfdsryuoo
Google has not been good forNest I have a thermostat and I am sick of Google’s craziness with double authentication try another brand
Better integration 3/5
By flint 1
You open the nest app, have to log in, it opens google (which you also need to set up an account) than logs into google, than re-opens the nest app for enjoyment. Most of nest products have motion sensors and could be integrated into a security system but they don’t seem to have the idea to use what we have already paid top dollar to integrate such a system.
Used to work 1/5
I had to change my router. And now nothing works the way it should. The website instructions are worthless. If you call you have to talk to three separate people.
Great object... 3/5
By Digart Lover
....but often it lose the connection with the app for minutes or hours
What’s happening? 2/5
Ever since it merged with google it’s horrible. It never knows when I’m home or away. Yes, my phone is programmed to nest and google. Perfect example, I’m home right now and my husband and it’s programmed away??? Fix this please it’s annoying
Nest doesn't share info or know when I'm home 1/5
The next user interface only shows me what temperature the nest is sent to, not what the current temperature is. This is annoying. The nurse has that information but it doesn't share it in the app.
Also the next motion detector won't work for me because there's a cabinet in front of the thermostat so motion detection doesn't work. Now Stan doesn't know when I'm home. Then I start freezing and realized that the nurse thinks I'm away and I have to say back to home. It's Covid, I'm always home.
Not intuitive 2/5
By Bobo weft856
So hard to use. How do you change the WiFi network? Menus are all over the place. Which app do I use? Assistant, Nest, Home?
Keeps spinning! Keeps asking to login. Needs to be updated. 2/5
Very frustrating experience using this app. Keeps spinning and asking me to log in everytime. Please fix this experience.
Nothing but trouble 1/5
Well from having to send my first nest thermostat back to several other issues now the app continuity go off line and back on line and it makes it impossible to make adjustments to the nest schedule. I tried putting Frustrated in for a nickname but it was taken so my guess is I’m not alone in my opinion about nest thermostats.
Hay wire 1/5
The unit does what it wants like the Disney movie “smart hous”
Es un aparato muy bueno y recomendable ya que te permite un buena ahorrar mucho
Loved this app, but now it keeps wanting me use google or Facebook to sign in.
I just want the app.
The option is fine, but I don’t want 20 steps every time I click my app.
Ask me once then leave me alone to use my app.
Not everybody wants everything connected!
Best thermostat ever 5/5
Nest does it
Nest not temp sensitive enough 3/5
The Nest temperature controls need to provide an ability to adjust its sensitivity to change in temperature. It currently swings a full degree before it calls for the furnace to adjust.
Seasonal Savings 1/5
They auto program your thermostat without your permission.
Nest Connect Dongle 3/5
Everything about this app and its products are good enough. The dongle took me about 1 hour to configure. The plug in dongle says it has a 40ft radius, but you better make sure it has a line of sight to its wifi router and additional product(mines the yale lock). Right now the dong is plugged in a extension cord at an awkward location. So I’m contemplating to putting this plug/extension cord up a wall so it has a line of sight to it all. All in all its a decent but flawed piece of tech.
Nest is the best. 5/5
By Tuunder Thumbs
We installed the nest thermostat in our home about one month ago and we love it.
It beats the conventional mercury thermostat any day.
Sometimes frustrating 3/5
We like to have the temperature lower at night than during the day but it automatically makes it warmer during the night. I try to reset it but keeps switching on me. Someone is home every day so I don’t want the temp going down during the day. Plus we have pets in the house so I don’t want the house getting cold during the day. I feel as if I am always fighting with this thermostat.