First time reviewing an app... 1/5
By daves first review of an app
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Can't kill ads 1/5
Disguised adware. At least put a close button!!
By EX 007
Your direction app is useless. I cannot figure out how to find out when the next train on a particular subway line is due at a particular station.it is incomprehensible. You should’ve tested this on human beings
Unwanted ad free charged to my cc without a confirmation at even a higher fee than announced! 1/5
See subject line
Not user friendly 2/5
I just downloaded the App and I’m
Practicing.. I find it difficult to navigate
NYC subway app is great 5/5
By JK PA777
Really like the app. Simple to use.
Highly recommend it.
Obtrusive ads & lacking accessibility 1/5
Full-screen video ads pop-up at any time that you must watch, then the x doesn’t work to close the ad, so you have to quit the app and relaunch. Also, you cannot plan a trip using accessible metro stations only.
Mta tracking 3/5
Idea is nice but I am going to keep it and find out if I have used it wrong. That’s why I gave it 3 stars
Best for NYC Metro Navigation 5/5
I used this app during my first visit to the city and it was very helpful, if not lifesaving for navigating the not so tourist-friendly transit system.
so easy and convenient! Thank you from a tourist
Me gusta ese clave de Trasporte muy bueno 5/5
Me gusta mucho este ese clase de trasporte gracias
Intrusive alerts on by default 3/5
Intrusive and irrelevant alerts are on by default.
Won't allow you to add stations or addresses to favorites
Won't allow you to edit your home or work address or station once you've entered them (so make sure you don't make a mistake when you enter them, or that you don't move!)
It won’t open up
Use Google instead this app will only make you hate this app 1/5
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction.
Just asking google was much easier and google lets you know exactly what time train is leaving.
Good thing is NYers were the MOST helpful people in the world.
Terrible app 1/5
Terrible. Not intuitive. Doesn’t work. Jumps around and doesn’t allow you to enter your info.
Saved this tourists butt. Really helpful.
Video ads cause problems 2/5
Playing a video ad while I’m trying to make a quick route decision is just the worst.
Review of this site 1/5
Quickly show me around- whose sense of time is it?
I have yet to see this site as it is always getting ready to get ready
And I guess negative redivided never get sent
Free version has become useless 1/5
By james john z
This app used to be amazing but now there are constant advertisements popping up and some freeze up and give you no option to return to map..... I had many occasions I had a train pulling into station and tried to check quick and app screwed me over
Laggy and better free alternatives 2/5
Much prefer Citymapper
Very helpful! 5/5
By Sir Poppem Hat
Downloaded this app before our first trip to New York. It took all of the guesswork out of learning to use the subway system. It is a must have item for New York travelers.
Annoying, invasive, loud ads pop up 1/5
This is the most annoying app I’ve ever used.
I’ll be on the subway trying to check the schedule, and a video poker app will pop up at max volume. No thanks.
Useless and Chock-full of Ads 1/5
Waited for train for 25 min before station announcement informs us of out of service train stopping all trains on yellow line. 30 min later and app still says trains are humming along just fine. Ads as soon as you open the app. Typical New York experience
57th Street F Train 3/5
Just spent millions renovating this station, but apparently a level was not used as well as a drainage system during construction. Water puddles form on the stairwell as well as a welcome pool at the bottom.
Doesn’t Work 1/5
By Kenny The P
Route planner always returns result “sorry we couldn’t find a route”
Out of towner 1/5
By Maceo L.
Waaaaayyyyy too hard to use whe. You have to plan a route now. Definitely for locals!
Too expensive to unlock 1/5
A very good map app to download and always up to date. The adds are very annoying to say the least, but $5.00 to get rid of them is ridiculously too much. It is probably one of the most expensive app I’ve seen by far.
23st on 6th ave is now open!!! Please update 4/5
By swollen eye👀
As mentioned above it’s kinda inconvenient for me just because I live right by!! But can’t figure out the route lol
Full screen uncloseable ads cover app 1/5
No thanks. Take your scummy design choices somewhere else.
Barely ever works 1/5
By Thendnevskwms b
Half the time when I open this app it just sits there stuck and frozen. I keep closing it and opening it up again but relaunching it doesn’t fix the issue.
Sad that a great city 3/5
Like NY has such a sad looking cars, dirty stations and insufferable bathrooms. Too bad!
Not clear when stops are down 3/5
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!!
I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
Comments and review 2/5
Not able to open the app. Frozen.
Ads ruin it 1/5
The ads have become too much. I’ve missed trains because I wanted to check my route but couldn’t because I had to sit through an ad before I could even look at the map.
Inaccurate information 2/5
I wish this app was reliable but we cannot use this to plan ahead as information in usually not precise
NYC Subway Map 4/5
Very helpful app. Has a number of good features. I use it often.
Some good features, some poor 2/5
The subway directions are accurate but the app made it very difficult to physically get to the subway locations. I was not able to get the walking directions or even my current location to navigate to subway locations. I ended up having to ask directions.
I love this map!! 5/5
By family dynasty
Ads have ruined this app 1/5
This app used to be great, I’ve honestly used it for at least 5 years. But now that it requires you to watch several TiKTok ads before accessing it, it’s become an absolute liability. I need to access train info quickly, I can’t wait 30 seconds for an ad. I’m deleting this and finding another.
Formerly great, now useless 1/5
This app used to be my “go to” for the subway map. Unfortunately in the past months it’s started popping up full screen video ads immediately - which makes it all but useless. I’m not willing to wait 15+ seconds every time I need to check the map
Became useless multi Ads on opening 2/5
Became useless with impossible to close multi Ads on opening for other apps with distracting flashing and loud music and no clear x to close
Getting around 5/5
Very informative and easy to follow. Great app!!!!!!
Ads absolutely kill it 1/5
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud.
If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Forces you to click ads 1/5
This app forces you to click ads to generate revenue for themselves. It should be reported and taken to court for misleading consumers
Get My MTA instead 2/5
By Kitzy Katze
....and you won’t have to deal with the extremely annoying adds all the time. It takes a lot of time to get past an add, thus Safe yourself the hassle. It’s not worth it.
Used to be good 1/5
Just when I needed it most late at night in the subway, the app asked me to pay to avoid the advertisements and then it kept flashing multiple screens. I exited and returned but could not get back to the map. These developers are playing hardball.
Deleted from device 2/5
Maps are good, but the ads..OMG they’re so annoying. Especially with headphones. While I understand the need to make money, embedding the loud unavoidable ads THAT DONT GO AWAY UNTIL YOU WAIT FOR THE X TO APPEAR is a dealbreaker.
This one gets deleted 1/5
The current version has ads that play music. Want to waste 15 seconds of my life displaying an ad for something I'll never buy? Go for it - I get that you need to make money. Disturb the people around me with irritating music? Not acceptable.