Ads absolutely kill it 1/5
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud.
If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Forces you to click ads 1/5
This app forces you to click ads to generate revenue for themselves. It should be reported and taken to court for misleading consumers
Get My MTA instead 2/5
By Kitzy Katze
....and you won’t have to deal with the extremely annoying adds all the time. It takes a lot of time to get past an add, thus Safe yourself the hassle. It’s not worth it.
Used to be good 1/5
Just when I needed it most late at night in the subway, the app asked me to pay to avoid the advertisements and then it kept flashing multiple screens. I exited and returned but could not get back to the map. These developers are playing hardball.
Deleted from device 2/5
Maps are good, but the ads..OMG they’re so annoying. Especially with headphones. While I understand the need to make money, embedding the loud unavoidable ads THAT DONT GO AWAY UNTIL YOU WAIT FOR THE X TO APPEAR is a dealbreaker.
This one gets deleted 1/5
The current version has ads that play music. Want to waste 15 seconds of my life displaying an ad for something I'll never buy? Go for it - I get that you need to make money. Disturb the people around me with irritating music? Not acceptable.
Ads are inconvenient. 1/5
Who has time to wait for the ad to finish? In most cases when I am opening the app, an advert pops up almost immediately, so I have to wait an extra 15 secs for it to finish, and by that point, I don’t need it anymore.
Review of NYC Subway 2/5
By MTA rider 2019
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Ads are annoying 1/5
Poorly done ads that run all the time, trick you into clicking them and take forever to
be able to dismiss.
WORST APP 1/5
They have zero communication with the MTA and nothing on their app is correct. They have no idea when the track work is.
Find another app!
New ads make this unusable 1/5
Do not download - app used to be good, then they started full page ads that load when you open the app ... which was OK as they could be closed quickly.
Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration.
New video ads are now displaying and can’t be closed for a long period of time making this app essentially useless - it’s faster to load a nyc map PDF in the pdf reader
Needs combined countdown clocks 4/5
Good app just wish there was an option to make the countdown clocks consolidated by direction (uptown/downtown) instead of line.
Ads make this unusable 1/5
Ads pop up at the worst times, covering the whole screen, and you can’t always close them. I would have happily paid $5 for this app but refuse to on principle because they made the free version unusable. Countdown clocks are often inaccurate and don’t always match the station countdown clocks. Get the MTA subway times app instead
Most annoying ads ever 1/5
Trip Planner Shuts Down!! 1/5
Trip Planner says “You have exceeded route limit” making the App inoperable.
No way to fix.
Full of annoying video ads. Don’t install this cancer 1/5
By Leonardo dhan go
This app shows too many video ads and you can never really use it when you need. Please install the official mta and get rid of this cancer.
Terrible ads 1/5
Going to delete this app. Doesn’t just have an ad at the bottom, but also makes you watch ad videos whenever you open it. The “close” button doesn’t work and brings you to the App Store to install whatever the bad is for, whether you want it or not. All of this for a simple map than I can get as PDF? No thanks.
Ads made it horrible 1/5
Used this app for the past three years. But now the ads have made it unusable. Use the MTA app instead.
Missed Trains 1/5
By DJ Andys Candys
This app was great until it started placing pop up ads as soon as you open the app. Not sure how many trains I’ve missed while waiting for the ad to clear. I understand they need to make money, but there has to be a better way. It’s super distracting, inconvenient and a time-such when you’re trying to catch the next ride home, but you have to wait for the ad to end to make sure you’re headed on the current route.
Subway directions 1/5
By Search problems
Directions and train numbers are ridiculous from someone not used to a Subway it is not easy.
Annoying ads. Deleted 1/5
Terrible update. Very annoying ads
Worst app due to intrusive advertisements 1/5
I usually don’t write reviews and have been using this for some time. It used to be good. Did it’s job. It basically shows MTA map. But everyone you open the app there is a full screen ad with an x on top to close it. When you hit the x another ad open up with another x at a different place.
Traveling in NYC sometimes you have to open app quickly to not miss the train and the above mentioned quirks makes it useless.
Missing ingredient 1/5
I want to know WHEN the train is arriving
Too many ads 2/5
By Bef with an F
I have the same complaint others have- the app has a knack for popping up an ad you can’t get rid of just as you need to make a snap judgement about which train to get on. I understand that things are not free, but when the ads interfere with the app usability, it’s time to find something else. I miss iTransNYC!
No directions; poor map: waste of money 1/5
App was unable for “find” any place I entered in its search field. The map is simplified and not as good as other apps. Stick to the MTA official app, My MTA. Got refund for ad-removal.
Too many ads 2/5
Has been working fine until ads just popping up left and right.
Very glitchy 1/5
Too many ads, the “x” button moves around, the app opens in a random spot.
Not good at all
It’s ok 2/5
This app always opens up in queens no matter where you are. I have the latest update and purchase, location services is on. Newest iPhone with latest software
invasive adds 1/5
By rider ross
there are ways to have advertisements on an app while still allowing the user to get crucial information in the moment. i deleted this because of the adds...won't go back until they make some improvements.
this is important public information and should be accessible without an advert popping up when you need to make an immediate decision about your travels.
Screen keeps jumping around. Does not work
Stupid advertisements 2/5
By Stan tan Stan
Just when you need to see the map and get on a train advertisements pop up. This is the most annoying app.
Must have for NYC! 5/5
By Judd the total Studd
Use this every time I take the subway.
A plus 5/5
By geese ii
I am very impressed with New York’s subway system and Staten Island ferry. A plus N.Y.!
Annoying ads 4/5
Difficulty getting better info. Good advice on shutdowns.
Metro cards 1/5
Issues with the card dispensers either being out of order or only taking cash.
Need work 3/5
Incorrect stops for any route taking please fix because it’s not the right amount of time it take to get to station.
need to my app more user friendly
Uptown or downtown? 5/5
By down or up
Not always sure which direction to take.
Arrival time on train not working. 2/5
I just uploaded this app . It doesn’t work. I put in my destinations and it showed the correct train and time of arrival . But, after a couple of minute passed .. I noticed that the arrival time is still the same! It didn’t move. I compared it to another transit app that is working and it shows the dwindling arrival time.
Used to be worth the ads. Not anymore. 1/5
By just another guy in New York
I’m deleting your app. I get that things aren’t free. But all I have ever used your app for was to see the MTA map. And I just had to sit through a 30 second commercial. Banners were fine. A good quick page I could see and close out of was fine. But 30 seconds to see a map that I’m going to just download?
Just wanted you to know. Hoping you fix this for other users. I almost missed my train waiting for your ad to complete. The service provided is not worth it.
NY SUBWAY MTA 1/5
Sorry I ever updated this app. Now there is a VERY LOUD ad!!! that comes on when I want to look at just the map!!!
Best app 5/5
Great help very good
Disruptive ads 1/5
I simply want a map, and every time I open the app there are video ads. I don’t have 30 seconds to waste to let an ad finish when I’m rushing to figure out what train to catch. This app is now off my phone.
Useful but ads not appreciated. 4/5
Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.
Deleted from phone after misinformation 1/5
The app directed me to take an L train that was not operating over the weekend, and directed me to take an express A train and get off at 81st St, although the train does not stop there.
False information on weekends 1/5
Weekend station closures not shown on app. App shows no planned work or canceled trains
countdown clocks are wrong 2/5
Countdown clocks are never accurate making this app a complete waste of money and time.
By marg o phile
Too hard to read and cumbersome ads etc
Too many ads 2/5
By C. Connors
There are far too many ads for an app that can easily be replaced by a screenshot of the subway map.