This app was not clear and did not give the most direct routes in NYC. My friend I travelled with had a different app that was easier and better at finding routes.
Just checking 5/5
This out for trip to NYC in December
Stopped working 1/5
Paid for the full version, it stopped working after a short while. The company has ignored my requests for a fix or a refund.
The traveler 5/5
By July the star
It been the best!!
Why the f would i want to sit and wait through video adds when I need to see where to transfer. What a terrible app. The video even froze up my phone once. Just trying to see a map of stops please.
Service updated 2/5
When I check service updates in the morning, every line is OK. But if I want to know what’s gonna happen because of service changes at night, when I come home, nada. You should always post ALL your scheduled service changes at all times.
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this.
Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
They started adding ads..... 1/5
Guess they wanted to monetize the business... but they started adding ads
EXTREMELY UNHELPFUL when i’m trying to figure out what train to take in a split second and there’s a 30 second ad preventing me from seeing the map.
Gonna find another app ... good luck with monetizing
Love this app!!! 5/5
By Skater Beth
Love the convenience of this app. It comes in handy for even more than transportation info.
Decent app I just hate you guys 1/5
By Jin Diesel
Just get the MTA pdf map 1/5
By unarmed apple
This app me look at four pages of “features” and a trickily worded popup button before showing me the map, while a train pulled into the station, opened up, closed up, and pulled away. So i had to wait 14 minutes for the next one. Thanks, app!
Good enough 4/5
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one.
I have 2 possible solutions:
A) the subway line icon should be placed next to the station in the drop down list or
B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route.
Hope you can improve this feature some time soon!
Full screen video ad while trying to look at the map 1/5
Glad I didn’t uninstall iTrans NYC!
Ads are invasive and hard to exit. 2/5
I would be happy to pay to turn them off. How do I do it? Pls help.
Awesome app 5/5
Awesome app, used it for the first time in NYC and it got us around with no problem at all. Super easy to use, two thumbs up!!!
Helpful but not when I really need it 3/5
Way too many annoying ads that take too long to go away, sometimes the train arrives and I need to find out quickly and an ad pops up.
Going to delete this and download a nice free picture of the map from google
Location of terminals 2/5
Can’t find a terminal
Very helpful. First time to NYC.
Cant skip ads. 1/5
There are better free apps that not hits younwith unclickable ads.
First time reviewing an app... 1/5
By daves first review of an app
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Can't kill ads 1/5
Disguised adware. At least put a close button!!
By EX 007
Your direction app is useless. I cannot figure out how to find out when the next train on a particular subway line is due at a particular station.it is incomprehensible. You should’ve tested this on human beings
Unwanted ad free charged to my cc without a confirmation at even a higher fee than announced! 1/5
See subject line
Not user friendly 2/5
I just downloaded the App and I’m
Practicing.. I find it difficult to navigate
NYC subway app is great 5/5
By JK PA777
Really like the app. Simple to use.
Highly recommend it.
Obtrusive ads & lacking accessibility 1/5
Full-screen video ads pop-up at any time that you must watch, then the x doesn’t work to close the ad, so you have to quit the app and relaunch. Also, you cannot plan a trip using accessible metro stations only.
Mta tracking 3/5
Idea is nice but I am going to keep it and find out if I have used it wrong. That’s why I gave it 3 stars
Best for NYC Metro Navigation 5/5
I used this app during my first visit to the city and it was very helpful, if not lifesaving for navigating the not so tourist-friendly transit system.
so easy and convenient! Thank you from a tourist
Me gusta ese clave de Trasporte muy bueno 5/5
Me gusta mucho este ese clase de trasporte gracias
Intrusive alerts on by default 3/5
Intrusive and irrelevant alerts are on by default.
Won't allow you to add stations or addresses to favorites
Won't allow you to edit your home or work address or station once you've entered them (so make sure you don't make a mistake when you enter them, or that you don't move!)
It won’t open up
Use Google instead this app will only make you hate this app 1/5
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction.
Just asking google was much easier and google lets you know exactly what time train is leaving.
Good thing is NYers were the MOST helpful people in the world.
Terrible app 1/5
Terrible. Not intuitive. Doesn’t work. Jumps around and doesn’t allow you to enter your info.
Saved this tourists butt. Really helpful.
Video ads cause problems 2/5
Playing a video ad while I’m trying to make a quick route decision is just the worst.
Review of this site 1/5
Quickly show me around- whose sense of time is it?
I have yet to see this site as it is always getting ready to get ready
And I guess negative redivided never get sent
Free version has become useless 1/5
By james john z
This app used to be amazing but now there are constant advertisements popping up and some freeze up and give you no option to return to map..... I had many occasions I had a train pulling into station and tried to check quick and app screwed me over
Laggy and better free alternatives 2/5
Much prefer Citymapper
Very helpful! 5/5
By Sir Poppem Hat
Downloaded this app before our first trip to New York. It took all of the guesswork out of learning to use the subway system. It is a must have item for New York travelers.
Annoying, invasive, loud ads pop up 1/5
This is the most annoying app I’ve ever used.
I’ll be on the subway trying to check the schedule, and a video poker app will pop up at max volume. No thanks.
Useless and Chock-full of Ads 1/5
Waited for train for 25 min before station announcement informs us of out of service train stopping all trains on yellow line. 30 min later and app still says trains are humming along just fine. Ads as soon as you open the app. Typical New York experience
57th Street F Train 3/5
Just spent millions renovating this station, but apparently a level was not used as well as a drainage system during construction. Water puddles form on the stairwell as well as a welcome pool at the bottom.
Doesn’t Work 1/5
By Kenny The P
Route planner always returns result “sorry we couldn’t find a route”
Out of towner 1/5
By Maceo L.
Waaaaayyyyy too hard to use whe. You have to plan a route now. Definitely for locals!
Too expensive to unlock 1/5
A very good map app to download and always up to date. The adds are very annoying to say the least, but $5.00 to get rid of them is ridiculously too much. It is probably one of the most expensive app I’ve seen by far.
23st on 6th ave is now open!!! Please update 4/5
By swollen eye👀
As mentioned above it’s kinda inconvenient for me just because I live right by!! But can’t figure out the route lol
Full screen uncloseable ads cover app 1/5
No thanks. Take your scummy design choices somewhere else.