The pop up ads are horrible. 1/5
By Bushwick to South Slope
The pop ups are obnoxious and always take over your screen/map at the most time sensitive moments, like when a train is pulling into the station and you need to quickly reference.
Immediate video ad 1/5
Open the app, see subway lines for half a second, then my podcast cuts out bc a video ad with sound starts at high volume hiding the map. Annnnnnd... delete.
By Edde Edman
Shameless advertisement 1/5
You pull out your phone to check maps on the run, this app forces you watch two video ads back to back for ten seconds. Banner ad is always on and occasional video app pop ups again.
Just download another app.
Too many ads 5/5
Too many ads
Best app! Must have! 5/5
We were new to NYC and the subway. This app saved us a bunch of times. Once we could figure the stations signage, using route planner gave us great detailed directions. GET THIS IF YOU ARE NEW TO NYC SUBWAY!!
Too many unclosable ads 1/5
I need this app but I swear to god I lose it every goddamn time I’m rushing on the train or subway and pulling out the phone to check the map when I have seconds to catch a train and one of the OBNOXIOUS ADS POPS UP. Would it KILL your developers to add a goddamn X to the top so I can click out of it when I need to instead of inadvertently opening the goddamn App Store and having to close out of that AND the subway app while I’m still trying to figure out where I need to go while not getting trampled on by other riders?! Seriously eff off with your Sudoku and gambling and Candy Sh*t Game ads.
One particular ad ruins the app 2/5
They have an ad for a shooter game on this app that when it appears, you can “x” it and you are therefore unable to navigate the nyc subway system when you need to most. I am deleting the app.
I love this 5/5
I love subway trains and I always go on the trains. This app will really help me a lot of getting around places I need to go.
Bad Ads 1/5
This used to be a decent app but the ads have become very intrusive and actually a little offensive - I don’t want to shoot people in the head just to have access to this app. I deleted the app.
Please stop with the pop up ads! 2/5
This is a utility app and I would use it more, if I didn’t have an ad served when I’m trying to catch a train. Very poor user experience. Please. Wait at least a minute instead of serving an ad less than 5 seconds after opening. Beyond frustrating!
Great app, not useful at all stations 3/5
Arrival clock information perpetually “not available” at some stops.
Ads are terrible 1/5
Literally just a pdf and I get constantly attacked with ads. Terrible!
HORRIBLE, JUST LIKE THE MTA 1/5
As if the NYC subway system ( named WORST IN THE WORLD, by The Guardian in 2019)isn’t insulting enough in it’s complete undependability, filth, stink, insulting weekend service ( when they’re not shoving cattle to their jobs; This lousy app is riddled with advertising which the MTA wants you to pay to remove. And now they have LENGTHENED the time for which an add appears before you are able to wipe the garbage from your screen.
Invasive ads 1/5
The time delayed ads block my use when it is critically needed. The delays built in to close the ad are so frustrating! Finding something else.
It’s ok 2/5
This app always opens up in queens no matter where you are. I have the latest update and purchase, location services is on. Newest iPhone with latest software
The ads are terrible.
Ads stop you from getting info on time 1/5
It became almost useless when you need it most. Must wait until at least 2 long ads end once opening the app. The information is precise when available but not always.
Excellent app, hate all the ads
Too many adds showing up at the most inconvenient times
Ads are the most annoying ! 2/5
By Wes Dixon
This app used to be fantastic but the intrusive nature of the ads are the most annoying I’ve ever experienced. Rating falls from 5 down to 2
Commercial when you don’t need it 2/5
Most of the time you open the app to quickly double check something.. and right away you’re seeing commercial instead of the map. Long enough to miss your stop
Platforms Keep them clean. . Seniors get reduced fare on the spot 5/5
By Frankie boy 44
By IT at Simons
Right when you need to check something urgently .... ads will pop up and you miss your train !
Intrusive Ads 1/5
Extremely annoying and intrusive ads that seem very targeted which makes them all the more annoying. Like no, I’d rather not have a half naked man come up twice while I’m on the subway platform. K thanks.
Games. Ads. 1/5
Why are there games. Super annoying!
Now has timed ads that block map 1/5
Ads used to pop up occasionally. Now you sit for 5 seconds watching— no longer functional when you’re trying desperately to figure out what train to get on. Unacceptable. Switching.
Good app, HORRIBLE ADVERTISING 1/5
I really enjoyed this app until each and every time I tried to use it to check the train schedule the “ADS” that popped up are of half naked men advertising some gay hookup app. Not only do I find this stereotyping extremely demeaning but also disgusting that I have to be in public while these targeted ads pop up on my phone. That is not the type of lifestyle I live nor do I appreciate the insinuation. So final thoughts... DONT DOWNLOAD THIS APP. They are more concerned with advertising then they are with you using the actual app. They should be ashamed.
Amazing Fast & Accurate 5/5
By Bob O. Detroit
Very impressed. A must for an out of towner. Impressed with the cleanliness of the subway cars too. My M express from jfk Jamaica on Friday was immaculate. The new man from Toronto has sure made a difference. Congratulations!
Watch version really needs a map! 3/5
Great app but unlike iPhone version it doesn’t have a map which for me is the most important bit.
Way too many ads!!! 1/5
Worst app ever, way to many ads every 5 seconds 🤬
By Rich 10 !-)
Get rid of the adds it’s what makes this app trash other wise not a bad app
Unusable advertising bombardment 1/5
By Darin S
The app borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use the app then it makes that app pointless.
Most people use this app to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.
Way to many ads 2/5
By a soggy waffle
It’s gotten worse
MTA scum 2/5
Trash app, you’re bombarded with obnoxious adds filling up the entire screen when you try to see train times last minute. The train times also aren’t organized well, and often are wrong. Changing to the NYC transit app now seems much better
Ads you cannot skip 1/5
App went from functional to useless, for some reason the various pop ups had no way of being closed.
The constant ads make this app completely unusable, it is totally worthless. To look up one trip, I had to endure seven ads
Not for the 'on the go' New Yorker 1/5
By jack gerritsen
This app does everything right. It helps you plan your routes and shows the status of each line in a nice package. It's so nice, which makes it infuriating that the usefulness of the app is hindered by advertisements that block the entire screen. I don't particularly mind banner advertisements that show up on the ends of the screen, but it's very frustrating to have an ad that you have to wait five seconds before skipping when you need to make a decision in which seconds count. It's come to the point where I dread the thought if opening the app. NYC waits for no one, so don't wait for an ad.
Too many ads. 2/5
I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.
Annoying ads. Deleted. 1/5
Terrible update. Very annoying ads.
Ads are disgusting 1/5
I have a love/hate relationship w this app. It’s convenient but the advertisements are THE WORSSSTTTTTT! We don’t even have an option to pay the app so we don’t get hit w these ads. It’s so annoying. I’ve had this app for years because there’s no other like it but it’s super annoying
Too many ads.
Too many ads 2/5
The ads pop up so frequently, interrupting travel planning, that it makes the app almost worthless.
Terrible ads! 1/5
So annoying. You have to wait through timed ads when you’re in a hurry to catch a train. Nobody who actually uses the subway would design it that way.
Used to be good 2/5
Used it for years until more recently when pop-ads started to emerge. If i need to pull up this map, chances are I need to access some information quickly. For it to interrupt me each time with an ad, then it becomes useless for me.
If the ads dont bother you, then its a decent app. I never really needed to use it for any other advanced feature it contains.
Calm down with the ads. Ended up deleting it 1/5
There are so many options and good apps., that one can make a number of choices and get twice the quality service. I understand they have to make money to keep the service going but the ad exposure was so much and so long (while in NCY trying to find your way around) that it pushed me to deleting the app and using the dozen other choices including Google.
Ad spam 1/5
By Honza Babarik
Unusable, getting spammed by ads all the freaking time. Especially infuriating when running for a subway and instead of just seeing the map watching the ad when you are in rush. I understand the need to make money, you just are too greedy.
Used to be great 1/5
Full page ads that pop up multiple times during scrolling. No thanks! Multiple ads in a row as well. Find a better solution, this one is going in the trash.