Works well as long as you don’t try to cancel 1/5
By Dpwiese
Cancelling via the App is not possible. After contacting customer support, you’ll have to jump through hoops to cancel, and after you do, you’ll be told your subscription will remain active through the end of the billing cycle. It will not. I really wish I hadn’t had this terrible experience or I would be able to reactivate in a couple of months. But after this, I’m going to avoid all NYT products forever. Ugh.
Updated after developer response: I’ve been attempting unsuccessfully to get my issue resolved via email for about a week now. NYT support is absolutely the worst I’ve ever experienced. We’ve exchanged about a dozen emails in total now and finally they’ve now managed to locate my account. They’ve still yet to acknowledge my actual issue.
Every Day 5/5
By JohnKenney
I look forward to a cup of coffee and this puzzle every morning. The app makes it easy to enjoy the challenges that Will Shortz cooks up each day.
Update broke spelling bee on iPhone se 1 1/5
By DrydenCanadiens29
Worked fine before. Can't access buttons on bottom of screen anymore to submit or delete with new update.
Spelling Bee app issues 5/5
By swannee22
Love the app, but ran into an issue with the Spelling Bee game this morning when the up updated (Sat. 9-26-2020). App updated to version 4.4. I have an iPhone 8, running iOS 14.
In the Spelling Bee, the ENTER, CIRCULAR ARROWS & DELETE buttons are missing. So when I find a word, I can’t submit it. I have played this game everyday for the last several months. The 4.4 update took effect this AM, so I believe that’s a pretty good indication of the issue.
By the way, the Spelling Bee works fine via NYT computer desktop (MacBook) going through the website & it works ok going through the NYT news app via my iPhone. All the buttons for input are there just not with the NYT crossword app.
Needs one big fix 2/5
By Bdav2013
New puzzles haven’t downloaded in2 days. I even reinstalled the app and won’t load
Love the NYX crossword but this app is too darn buggy!
Newbie 5/5
By NCGlenys
I read the NYT article on how to solve the crossword puzzles, starting with Monday puzzles. Other fun tips include strategies to solve and that it’s ok to look things up.
Now I’m hooked!
Doesn’t recognize my subscription credentials 1/5
By Ooodalishis
Subscriber for 5+ years; since the last update, the app consistently does not recognize me as a subscriber “your in app purchases have been restored but you are not a subscriber). Have tried to install and reinstall to no avail.
Spelling bee 1/5
By idorasf
Fun game, but the app doesn’t work well. I have to delete and reinstall the NYT crossword app everyday to get the daily bee updated on my iPad. Otherwise, it continues to show my answers from the previous day. When I reinstall the app I lose the record of my spelling bee games. Other parts of the NYT crossword app work automatically by updating with new games, but for some reason not the spelling bee. Why?
Pretty good but could use some tweaks 4/5
By jeremykallman
The puzzle title can be a huge clue to how the theme works sometimes so I find it super that they don’t include the title in an easy to see place.
Would like a support link in the main menu.
Would really like the keyboard nav in one place on the iPad app as having the left arrow key on the left side makes sense conceptually but is a pain to use when it is sitting on your counter.
Noisy 1/5
By Feuobgakvwksbdobbd leaks
No way to turn the sound off. No way to turn the volume down on the phone. No way to make the noise stop. No gear looking settings icon exists.
NT Times Crossword 5/5
By Ogg Pogg
Endlessly entertaining.
Love this App! 5/5
By MaximDW
Addictive
The New York Times Crossword App 5/5
By David Scott Pearce
DATE: 2020 09-23
MY HARDWARE: iPhone📱X
MY SOFTWARE: iOS 14.0
MY TAKE: I love this app! Whatever kinks it had, the @NYTimesWordplay programmers have quashed!
Maybe because I subscribe to the Puzzle, I now see Spelling Bee🐝 on my Play screen.
Anyway, I do the Puzzle every day, and I’m over 2,000 puzzles solved to date🖖🏼😎!
Love this app! 5/5
By Ginaleib72
I tried it for a month and just loved it. So I upgraded to the year and I’m so glad I did! Money well spent. It adds a fun respite to my day and I look forward to doing it each morning before I start my work.
Love it, but... 4/5
By Rhonda H5872
I love this app. I probably use it more than any other app on my phone, but there is an annoying bug that is driving me crazy. When I abandon a puzzle to do something else and then come back to it the keyboard is gone and I have to exit the app and come back in. This is on an iPhone 7 running iOS 13.Any chance you could fix that bug in an upcoming release. I’ve been enduring it for a couple years now and keep thinking it will be fixed in the next release.
Why don’t I get the full games subscription 4/5
By Kmarts
I love the NYT crossword app but on my nyt news app they are advertising NYT games which includes the crossword plus a whole suite of additional games and for $20 less. Would love a clear description of the difference and why I am paying more for fewer games.
Fun and growth with room for improvement 4/5
By TheElfHerself08
The puzzles are tops and the app works well on an old iPad. But I can't give it top marks given the surfeit of data it ignores or mishandles in doing analytics. After 1,000 puzzles and a 250-day streak, I want to know what percentile I'm in among all puzzle-solvers for speed on each puzzle, streak length, etc. At the very least, the length of bars in bar charts should be real and not arbitrary.
Daily Go To 5/5
By SteveMiller
Couldn’t live without it.
Spelling Bee Disappeared? 1/5
By Tamahrah214
Where is the Spelling Bee on this app? Hasn’t been up since the weekend
Perfection 5/5
By Laurasmom143
I do the online NYT puzzles every day. They are clever and wonderful. Thank you!!
App is fine. 2/5
By saulnierpr
Should be four stars. I’ll give ‘em back if you stop nagging me to rate you after every game.
Lifechanging! 5/5
By isacl1420
I am in treatment for anorexia nervosa and often suffer with anxiety after dinner and at night. I began sitting and doing the NYTimes crossword every evening as a way of distracting myself and it has been lifesaving. I find them incredibly soothing and it gives me a wonderful sense of accomplishment to solve a puzzle after working on it consistently. I’ve also enjoyed watching my progress as I became more and more comfortable with Sundays, then Thursdays, and now Fridays. I would recommend the crossword to anyone and will be a lifelong solver!
Must call or text to cancel subscription?? 1/5
By natenor
App and puzzles are good quality. However, if you want a break from crosswords and decide to cancel your subscription, you have to call customer service. SERIOUSLY? There’s a button to cancel your subscription on their website and it directs you to instructions to call them. This is unacceptable. I am NOT getting put on hold for something that could be one click. For a company as well established as NYT, there is no excuse for this. I suspect they make cancelling harder than it has to be to squeeze more months of subscriptions from people not motivated enough to cancel. How unethical and disgraceful.
Update: I was on text “hold” for 3 hours until I could get in my request to cancel my subscription. Ridiculous.
Spelling bee gone 1/5
By JuZo6
After latest update, spelling bee is totally missing from the app. Really frustrating
Spelling Bee Seems to Be Broken 4/5
By genie10
9/13/2020: Spelling Bee seems to be broken. It doesn’t get displayed. Maybe a message in the app would be a good idea !! :-(
Spelling Bee Bug (pun intended) 5/5
By msolboogie
The new Spelling Bee puzzle is a new fun distraction. However, I noticed the last week or so that the puzzle doesn’t update daily. I’ve had to delete and reinstall the app to get a new puzzle. I have the latest update. I would be nice if there was an archive option for this puzzle too so we could play past dates we may have missed.
Should have an option to print 4/5
By MessyInMn
When you pay $40/year for the full app, it should have an option to print out the puzzles.
Feature suggestion 4/5
By mdoyl44
Love the app and the crosswords. One thing that would be very helpful is the ability to clear a finished crossword without opening it. If I am redoing one or my wife got to it first, I always end up seeing some of the correct answers.
Not Too Happy 1/5
By roseydel
I have been playing the Wildflower’s Quesr for 2 hours shy of five days. I was down to 22 hours and I had two puzzles left to go. I was kicked out of the group app, I rebootrd and came back in — i play your puzzles all day long — and it said “your progress was saved”! Wrong!!!! I just lost 50 points or more that I had coming for me, and it kicked me out and no progress was saved. . Now I have 20 something puzzles REPlAY play in less than 22 hours, which I already played and will not play again.
I demand my 50 points please! Thank you. I invest a lot of money in the game. I played at least 5-6 games daily and get a score of EXEMPLARY or AMAZING every time!
Please reimburse my 50 points to me. I will continue playing only if do not reimburse me. Thank you very much.?
Dark mode 4/5
By Fluorel
Please make dark mode apply to more than just the puzzle!! It’s very jarring to go from a dark puzzle to the bright menus.
LOVE the new Spelling Bee game! 5/5
By CAO134
LOVE the new Spelling Bee game!
Can’t log in 4/5
By duster w
I have subscribed for several years. Now, just today, it asks for a login. Even requires me to “touch ID”, which I don’t use and have never set up. For years I was simply logged in because I never logged out. Now I’m locked out...
Update: Okay, this problem seems to have self-resolved. I don’t know what I did, if anything. Now it works. However, I have worked back to year 1993, and puzzles seem to end there. Is that all there is?
AAAA! (aces) 5/5
By Dovecote51
Best crossword puzzle app out there.
Great crossword app 4/5
By roraddd
The crossword part of the app is great (though you have to be a paid subscriber). I’m glad they added the spelling bee, but there are a few glitches that need to be fixed. For example, sometimes it doesn’t update and falls a day or two behind the actual online NYT version. On a few occasions the score keeping got messed up. I hope they fix these issues and then add some of the other games from the website.
Completed Puzzle Archive Lost 1/5
By DJLouza
I’ve been a subscriber for over a year and had absolutely no problems. However, last month, I was temporarily locked out of my account and while that issue was resolved quickly, my archive of completed puzzles was completely wiped clean. I had completed about two uninterrupted months of puzzles that were now registered as unattempted. This was also reflected on my stats page.
I contacted NYT crossword support through their provided email but never received a response. I eventually found a deeply buried link to a live customer support chat, but was informed there was nothing to be done about it and it had to do with a glitch on iTunes’s end.
I’ve more or less made my peace with the loss of my archive, but I opened my app today to continue a puzzle I began a few days ago only to find my progress had once again been wiped.
I’m unsure what glitch kind of glitch is occurring, but I’ve found it fairly demotivating to lose my progress so frequently, especially when it comes to weekend puzzles that I sometimes complete over a multi-day span.
Can’t reset timer with IOS 3/5
By lizblaser
Works great in android. Can’t get the timer to reset in iOS in settings or when the puzzle is cleared.
Great app but stats not working 5/5
By barkybark11
I love doing the daily mini puzzles! I’ve had this app for a while and recently my partner and I decided to get the subscription so we can do the daily crossword. The stats feature has never worked on my app, so I just assumed it was a subscription feature (and it’s not wildly central to the purpose of having the app). Since upgrading, though, I still don’t have any stats! Everything is just 0 even though I do the puzzle every day :(
Crashes Often & Payment Problems 1/5
By Tai_2015
App crashes and have to reload almost every time I open it. Purchased subscription, it directs me to verify payment info in App Store and crashes every time, so I’m unable to use subscription.
Nyt crosswords 5/5
By rosesorel
Always a favorite
Spelling Bee doesn’t auto-update 2/5
By KansasCoaster
Spelling Bee does not auto-update 3/4 or more is the time. I have to delete the app every day and re-download to get it to work, which is a pain. Also, you data from the previous day is lost when you do this.
I’ve written to the NYT twice about this and gotten an automated response that ignores the issue. Seems like for the cost of the app, they could get this issue fixed.
Great for Crosswords 4/5
By GDF34
But sometimes the Spelling Bee game within the app doesn’t update from the previous day’s letters.
Can't access any puzzles! 5/5
Subscription not up yet. Can't access puzzles from previous months! What happened? Running iPad version 13.6.1. Have a subscription through March 2021. Cannot access crosswords! Apple support and NyT no help! Directed to NYT sign in page which does NOT see my existing subscription! Keeps in a sign in loop. Older iPad still in use, works fine. Please help!
App is ok if you can use it 1/5
By 0101101z
Long time subscriber- renewed the subscription via iOS.
App will not recognize renewal - I cannot get access - ‘Help’ is worse than useless, both from NYT and Apple. There’s no help to be had.
Good freakin luck.
Missing keyboard 3/5
By offflag
Each time I return to the app, the keyboard will not show. The app must be restarted to show keyboard.
Puzzle app 3/5
By cheap f…
Inferior to NYT APP access to crossword. Touch screen for puzzle app does not allow getting definitions.
can’t get access to free mini puzzle 1/5
By IphoneUser453
The app says you can always access the daily mini puzzle for free - but it forces you to do a free trial before you even get into the app to see anything. I don’t want to have to start a trial (which I then have to remember to cancel if you end up not liking it). I can’t even tell if the app works well as it doesn’t give me a way to get past the first ‘Must click free trial’ button popup when it launches. Deleting this one for now. maybe I’ll try again when they decide to let me use it first on the advertised free puzzle before making me sign up for anything.
Missing spelling bee 3/5
By skye803759
The latest update removed the Spelling Bee from the app for me, even though it seems to have added it in for other people. Very annoying to have an update remove a favorite feature. Please put it back, and please add it with dark mode!
Subscription Problem 4/5
By broadcastertoo
Often when entering app on iPhone, it displays the puzzles as locked, however, I have a subscription. This happens if I have my phone on airplane mode and forget to turn on WiFi ahead of time. Turning on WiFi, closing and reopening app does not solve the problem. I have to fiddle with the WiFi and app to get it to eventually unlock my subscription.
Liked it until... 1/5
By queen of crosswords
I realized it costed money. I don’t have a job.
