It’s a SCAM! 1/5
They make it impossible to cancel, don’t do it.
Worst company ever 1/5
Stay away from this company!! The streaming hardly ever worked, had no sound half of the time. Called customer service to cancel the membership in March 2021 got it canceled and then I noticed they charged my card $10.99, wrote an email to cancel the membership again and my card was charged again for the $10.99 in April and May. I have a iPhone so under my settings I canceled the subscriptions and was still getting charged. Called my bank reported it and luckily was able to get my money back. June my card was charged again reported it to my bank got my money back, and got a new debit card. This company is a joke and a fraud!!! I would NEVER recommend this company. I got an email stating they had issues trying to processes my payment for July, well jokes on them.
Poor quality 1/5
Just subscribed to watch a high school playoff. Quality was poor/blurry. They never zoomed in. No one reported the score and the time clock stayed at zero! Cancelled after one game!!
Horrible choice of platform 1/5
Video feed is awful. I can’t watch mat one and mat two at the same time. Terrible. Can’t stream more than once device even though they charge more than Hulu And Disney+. I would normally be at the even but they said this was a good Covid-19 alternative. It is not. This is so disappointing. I am sad and mad.
Great idea/Misses the mark horribly! 1/5
Every year that I try to use this program I have major issues. It’s a great idea to watch the kids play when you can’t travel, but only if it works. And it doesn’t! I don’t have a problem with anything else streaming on my iPad or iPhone. This one I couldn’t connect because it wouldn’t except my password. They sent me a link to change my password which I did.Still couldn’t logon. Contacted tech help. They issued me a password and a website to go to instead of the app. Had already missed 3/4 of our state playoff game. Didn’t get much better over the next three days. Nothing but issues. And I worked as a tech for all my professional career! I am going bald from this app….. pulling out my hair in frustration! And then I asked for a refund and they say oh you have to go back to Apple for that. Funny how they all take your money so quickly but make it almost impossible to get it back. I am sorely disappointed in this program. If there were ANY other way to see the kids play I would do it. The entire experience was full of stress and disappointment.
Disgusting waste of money 1/5
By Mad Jer
Service has pretty much become non-existent, except for their ability to take your money. And don’t try support as whomever doesn’t understand.
Horrible app 1/5
Such a poor app. bought it to watch my local softball team in the semi finals and could watch a second of it with it freezing. absolutely horrible and embarrassing
Terrible Service 1/5
Asked for help via email May18. Got suggestions to force close app today June 6
Impossible to unsubscribe from. 1/5
I have tried all their suggestions. Tried contacting them and I’m still subscribed.
Worst customer service ever 1/5
This is the biggest rip off ever. If I could give it zero stars I would. I called a week before our 1 month subscription was up to cancel. I waited on hold forever with no answer, so I did as they requested and emailed them . A week later they charged my credit card again. I tried to call again. Same thing. I have emailed them twice with no response at all and filed a dispute with my credit card company. I got to watch exactly one swim meet in the month I had the service , it was so far away it could have been anyone swimming in the pool and the only one left after that had a person standing in front of the camera the entire time. I do plan on contacting the FCC if I do not hear back from them and get the second month that they charged me for refunded.
The feeds are horrible and this program is a terrible waste of money. Cheap and poorly produced product. Would rate zero stars if I could
App closes 1/5
Every time I try to watch anything, the app closes. HELP!
Constant buffering. Poor views when it does work.
Really, really bad 1/5
By Mike AZ IOS 8
This service is terrible, and the customer service is awful. They are either overworked, or they just don’t care. Despite the terrible reviews, I thought this would be better than not being able to watch my daughter’s games at all. I was wrong. The service is so bad that i was not able to enjoy it at all. Buffering, black screens, no sound, jumpy video, incorrect times that led to leaving off the ending of games, etc, etc. Actually not worth the money at all.
Field Events 4/5
First of all thank you for the broadcast, just asking for a better more clear showing of the Shotput, Discus and Long Jump Events especially in this time of Covid. Thank you again
Not Working 1/5
By hall gd
Horrible way to watch events 1/5
I strongly recommend that you never get this app or subscribe. A truly awful way to watch a sporting event. The camera system is a joke, motion based response system that makes you miss about 99% of the action. NFSH network is a joke. I had to put 1 star rating because it will not let you put a zero star rating.
Not a Live feed 1/5
The feed is almost like 5 mins behind. Games usually get spoiled by max preps or twitter notifications. It’s takes forever to load the games. No sound and no one shows the score.
Worst filming ever 1/5
I don’t know how this app has decent ratings from anyone. The automatic cameras will follow random people on the sidelines and not show you the actual plays happening. The camera glitches all the time and this game I was watching, the camera was nonstop shaking. The score is never updated throughout the whole game nor the time. And they never show the scoreboard so you never know the score or time. I would know the score if it would catch all the plays but that doesn’t happen as I said. The microphone catches people yelling in the audience but it’s incredibly hard to hear the announcer. I’ve only heard them 2-3 times. I’ve tried to contact the company about this and they haven’t contacted me back in over a month. I’m cancelling after this game is over today.
Really bad 1/5
Camera work is horrific - can’t follow game, no sound. Feed is grainy and always - i mean always - cuts out or freezes at crucial parts of the game. Shoddy, cut rate service.
Disgusted at pay model for one event 1/5
By TD Callahan
Unbelievable that schools have partnered with this money hungry streaming network. I wanted to watch my daughter in one event but couldn’t due to the poor payment model from this company.
I have called and emailed for the past 2 games. Zero response.
This time i have been on hold since the beginning of the game and now the game is over!
Camera never moves - was told they would recalibrate camera and nothing has been done.
Not worth the $10.99/month! Will be asking for a refund.
Terrible app and complete waste of money.
Tried DM’ing as well - zero response.
Avoid, avoid, avoid! 1/5
Day one I had log in issues where my account was not recognized on any device and could not access content, which is apparently a common issue. On the days I can miraculously connect to my account and manage to actually stream a game, at some point the feed will disconnect. If I am lucky it will come back for some small portion of the game, but more often then not it doesn’t come back at all. I have contacted their IT, but have not received a single response or resolution to some pretty simple issues like being able to just log in. This place is clearly not capable of doing what it’s asking us to pay for, nor do they seem to care. Save your money and hope a competitor comes along soon.
Fix the Cameras 1/5
If I am paying for this, I expect to be able to watch the actual game. We are trying to watch girls soccer and the camera keeps staying in the opposing goalie who is just standing on the other end of the field and we miss all of the game play. If it were a free service, I would not complain. But I am paying to watch the game that I can’t actually watch because of poor equipment. Very frustrating.
I have had problems with broadcasts. I have attempted email support and phone support. Phone support says send email then hangs up, email support sends a generated response that a ticket has been created and nothing happens. I have cancelled my subscription but continue to be charged. I am contacting the attorney general today!
Very poor quality. Picture very blurred. Could not even make out most of the numbers on the jerseys. Announcers were not very clear and echoed. Sometimes the camera wasn’t even on the ball. Very poor app to have to pay for.
Can’t believe I had to pay for this 1/5
I can not believe I had to pay for this. Terrible! Every time we would watch it would freeze! Tell me we were already streaming on a device when we were in the middle of a game. More often than not we would have no sound. A few times we missed whole games. If this was not the only way to watch my daughter play, I would refuse to use this app.
Horrible service 1/5
Not only did I not get to watch the last couple of events that I wanted to because of streaming issues but after I cancelled my subscription I was still charged for the following month!! Customer service is HORRIBLE!! I’ve emailed them a few times and never have gotten any response!! I do not recommend this service!!!
Not worth the money 1/5
By Emily & Brian Hart
Camera angles are bad. It drops non stop! Most of the time the football game is blurry because they won’t focus the camera! Just another company trying to profit off Covid.
come on 1/5
is there anyway of watching it without having to pay or wait till the game is over???
I like watching from home. Not a bad experience but the scores are never posted and when they are they put the points on the wrong team. It has happened every time I watch. Please get it right....how hard can that be
Worst app ever 1/5
By not rghit wno
It only works 50% of the time and we missed the football play off game because of it. Don’t trust this app or download it worst app I have ever used.
This app is terrible. The fact they charge a subscription makes it even worse. But even free it would be disappointing and frustrating. You click on a show and you get a black screen repeatedly. It freezes on a regular basis. Rewind and fast forward just doesn’t work much at all.
Great when it works 2/5
About half the time. Try to watch my sons game. Cuts out, camera work awful.
Highly Disappointed 1/5
I guess it was dumb to pay for a whole year without trying this service. I have not been able to actually watch one whole event. If it is not constantly buffering I get a warning that I can not stream from 2 devices and it closes. I have never shared my password (not even my husband knows). I have emailed customer service and not got a response.
So frustrating!! 2/5
I should give a 1 star but convent is great. Clarity is extremely blurry, cannot even see numbers on jerseys. More than half the time game I paid to watch is unavailable. Customer support is not helpful and very delayed. Don’t waste your time or money. Cancelling subscription.
This app is garbage, terrible quality, super slow. We pay money for this, and the play back is terrible, we struggle to watch one game because it glitches so much.
Didn’t work at all 1/5
I have screaming fast internet and this app did not work at all to stream a game. And that is after subscribing for $10/month. And when I contacted customer service be phone got a message saying they were inundated with calls and could take my call and that I had to e mail. Emailed and got an automated reply that said they were to busy and get to my request when they could. When I wrote back for a refund they said I had to go through the App Store because I bought the subscription through the app. Did I mention that they said on the website that I needed to buy the app to live stream? Garbage and a scam preying on parents who can’t attend games in person in the pandemic.
Worst app ever crooks! 1/5
This is without a doubt one of the worst apps I have ever used! It constantly freezes, restarts and won’t work at all sometimes. Plus we have to pay $11 per month for the pleasure as we still can’t go watch our kids play in person due to COVID. The only redeeming fact is it is better than nothing!
I updated my iPad with the bug fixes now it doesn’t work at all!
We had a very abbreviated season based on COVID. Coverage of games was terrible. Now we are in playoffs. All other teams have games streaming except ours. Count this as a donation to a corporate pocket... don’t count on watching your kid play unless you can be at the game.
Very nice but so bad 2/5
The concept is great, but the buffering is horrendous. The watching on the app and website, both are terrible on buffers. Doesn’t matter how much you wait or refresh, it will always buffer
Don’t waste your money. 1/5
The feed always cuts in and out. Plus who calls teenage girls the “N” word. Most videos the sound doesn’t even work.
Again junk. It’s not my service or the stream, it’s always buffering.
Screen freezes ongoingly 2/5
By jan nurse
We live in country outside Farmington area. Our internet is slow by some standards. Yet I’m able to watch Netflix or Amazon prime. Then what doesn’t NFHS have ability to let us stream games smoothly? Screen constantly freezes and not able yo see even updated scoreboard. Disappointing to say least. Sadly I paid for annual membership but know now I threw my money to the wind. 😕
DONT EVEN BOTHER 1/5
By Wyo Cyn
Don’t even bother with this app OR THEIR SERVICE unless you love watching BUFFERING and being stopped from streaming because supposedly you’re LOGGED IN somewhere else WHEN YOU ARE NOT. ITS THE WORST SERVICE ON THE PLANET!
Not good quality 1/5
Now we are just starting to watch HS games on this app but so far have been completely disappointed. The quality of the film is horrible. No commentary- at least on what we have seen. Blurry and small even when broadcasted onto a big TV screen. Not worth it at this time but since it is one of the ways my state has said I get to watch my kids play sports then that is what it is. Have seen parents live stream Facebook and do a better job!!!
Picture is terrible! 1/5
Our school also stream YouTube and is way clearer. Save your $ and have the kids steam it on YouTube. NFHS is like watching it on rabbit ears on a 40 year old TV. If I could of preview it before I purchase it, I wouldn’t have.
You would think for paying Netflix fees in the middle of covid when nobody could watch their could they would have better service!!! Nope buffering constantly and getting stuck in a loop the repeats itself!!! I reset my wifi and shut everything else off from the inter and refreshed this and it still did it!!! Making bank for nothing very very unhappy
Not Recommended 1/5
I would not recommend NFHS to anyone! Video quality is poor, audio quality is poor, scoring sometimes works but most often doesn’t. Customer service is also practically non-existent. My school district went with NFHS prior to COVID but at that time it didn’t make a difference to me because I was always physically at my child’s games but now that I can’t be, I’m deeply disappointed in their decision.