Video player is trash 2/5
Notifications and bad customer service 3/5
For the most part the app does a decent job of doing what it’s supposed to: delivering information about the greatest league on earth.
BUT: despite having game results turned OFF, it still sends them out, ruining the outcomes for games I haven’t had time to watch yet.
What’s worse is when I reported it to customer service. The first response was fine, asking for more info and how to send it. But the response to that was to delete and reinstall the app (the problem is THEM sending game results as news in push notifications, not the function of the app)
Also, it would be nice to hide game results of just my teams and still be able to see the rest of the league. The app is also a bit slow to open, but beyond that it would be a pretty good app if it wasn’t sending game spoilers out as news.
All Games Blacked Out 1/5
By Hank Dubinsky
I bought the app to watch the playoffs. The local blackout restrictions were clear, but what was not clear was the fact that EVERY PLAYOFF GAME WOULD BE BLACKED OUT. When I wrote to complain, I received a message that said, “Sorry for the inconvenience, but we can’t refund your money.” and ended with “We hope you’re enjoying the new NHL app.” Nope, I am not enjoying it because it doesn’t work. It’s not that it doesn’t work well, it truly does not work to watch NHL games.
No stars for you 1/5
I think it really stinks that we paid for this hockey app because we wanted to watch the Golden Knights game. It was blacked out!!
Major rip-off 1/5
You pay significant $$$ each month only to discover that broadcasts are blocked due to national blackout restrictions. How is it YouTube TV gets the games but this expensive subscription app does not.
GIVE ME MY MONEY BACK! 1/5
Paid to watch and am outside of the blackout zone but it blocks me anyways, I need a refund!!!
Please Read 1/5
By I'm stupid and I knowit
I would rate this app 5 stars because I really like it, but I recently got an iPhone 6s Plus and the app will not open! It looks as if it will load up but then it crashes. I’ve tried everything (restarting the phone, deleting and reinstalling the app, etc.) but nothing seems to work! Please help.
Idk help 4/5
I don’t know why but after thrusdays
Game my app says there are not more games and it won’t let me swipe right. I have to mainly view each teams page and then videos
Waste of time. Just get ESPN. 1/5
This is without any doubt one of the worst apps I have ever used. Honestly it's crap.
So glitchy it’s useless 1/5
The NHL app used to be great, but now it is so glitchy and laggy that it is completely useless. The scores, schedules, rankings never update. And the radio broadcasts don’t load. Desperately needs a major overhaul
Good for what I need 4/5
Just scores for when I can’t watch a game. Does this well and reliably. Minus 1 star because I’m butt hurt that, for some reason, I can’t make my icon the Buffalo Sabres logo lol
Interface is junk 1/5
By Jeffy w
I don’t think it’s necessary to have the “play button” for goals have a hit box meant for tiny ant fingers. 9/10 times I try to play a replay goal, I get the player’s profile instead. Garbage design.
Annoying Notifications! 1/5
By Rachel 688
Yes, I do have notifications turned on and set them to the teams I like and what’s going on in the game. I’m very well aware of how they work. What I absolutely hate is the one that I would turn off if I could!!! The one that’s telling you to watch the live action on the app....the live action that costs a ridiculous amount for what it is...WHY?!?!?!!!🤬 Every game you people do this, it’s annoying! It goes off all the time! More than once during every single game!I HATE IT!
Great App 5/5
By Lacrosse king
This app allows me to receive score updates, news, rosters, drafts, and much more. If you don’t always have time to watch the game this is a great app to get. You’ll get notifications pretty much as soon as it happens. Definitely would recommend to another hockey fan.
A Scam 1/5
Downloaded the app AND paid the 23.99 for a month of games during playoffs. Awful. Every game I've tried to watch has been blacked out. I live in NYC. The Nashville-Winnipeg games are blacked out. The San Jose-Vegas games are the same thing. $23.99 for absolutely nothing. I thought the NFL and NBA were the leagues running the scams. Nope. NHL is officially worse!!!!
By Jack Robidoux
I don’t know if it’s the most recent update, but the audio play by play for games is behind the love game approximately 7 minutes. No specific team, and I am getting game final notifications while the audio is still mid game.
Crashing every time 1/5
As of my typing the app crashes each time you try and get past the picking favorite team screen.
Someone may want to remind them there is that playoff tournament going on...
Money back? 1/5
By pucked by nhl
Playoffs and they are “blacked out” on whose say so? Don’t waste your money like I did!
Embarrassing to NHL - zero star rating 1/5
By Eric Lindros
This app has too many bugs to mention them all but here are the highlights:
-Always repeats the same 4 commercials in the same order at EVERY break, so you quickly learn to hate the commercial and then hate the product in the commercial (because of this app I refuse to ever buy any Dunkin’ Donuts)
-Using Cellular: Constant crashes
-Using Cellular: Never remembers where you stopped watching
-With Hide Scores ON: Will always SHOW the score if you go to the calendar, so any game older than 48 hours and you will always be shown the score
I would STRONGLY advise everyone to find another way to watch the NHL, because this app and all its faults it’s an embarrassment to the NHL and all the avid fans like me.
Video replay 3/5
Can you guys please update the video replays... when you click the play button on a goal review it loads the player profile.
This apt is the worst sports apt going. I can’t believe any one would pay for it. How do they get a current 4:6??? Nobody is writing anything good about. All comment I have seen are awful.
Rip off 1/5
Don’t pay money for this they blackout everything you could possibly want to watch
Don’t get it 3/5
By Pedro Abraham
All the games in the playoffs I’ve been in black out. Live in Texas why y’all blocking out all the playoffs games
This app is the epitome of Ajit Pai 1/5
I bought this app because i cancelled my cable, only to find not only my team, but 75% of ALL regular season games and 100% of all playoff games are blacked out. If you are addicted to hockey, this is like buying some what you think is black tar and getting a saline/asbestos solution. Even the programmers of this app should be ashamed of this travesty which they contributed to. If this app was my child, i would wait for it to be born before brutally filleting it because that is exactly what it deserves.
App keeps logging me out 1/5
When I go to add team it takes me right back to home screen. Please fix??? Even after updating and reinstalling the app?
It's getting worse 1/5
I just launched the new update and now they are serving 300x50 ads anywhere they can jam them in. They are unrelated to the content and distracting. Why would you do that. It’s seems like a very small money play for ads in the app. Who’s executive idea was that? Please think about removing them in your next version. The app already needs a little more ui testing some of the user flows are not clear enough.
Easy to navigate, great for NHL Live 5/5
Great app. To the guy complaining that content is blacked out, if it’s only any local broadcast or national broadcast like NBCSN, for instance, it’ll be blacked out. That’s just the way these things work lol
Took over my team app and it’s awful. I have to consistently go in and update my team. I only get the stories the NHL wants to publish. If it really want to follow my team, I have to visit my team’s website. I just downloaded it to find out team scores.
Impossible to watch replays 1/5
The touch zone to start replay videos is minuscule. When trying to watch a replay of a goal, you’re constantly taken to the player page rather than the replay.
PLAYOFF SCORES NOT UPDATED AS OF 21 APR 2018!!! 1/5
Why isn’t the app updating after last night’s games??!! This is terrible for hockey fans! Even your Android version is only half updated. Fire somebody and get this app straightened out TODAY!!!!!
This has to be a joke!!! 1/5
This app has to be some kind of joke the NHL is playing! Legit companies that have been around for two weeks have better running apps. The bracket challenge is the best part. I have several emails thanking me for completing my brackets and now it says I haven’t completed any brackets. Its some kinda joke. Hope they come out with a real app soon!! Or let the teams get their own again.
This app needs major improvement 1/5
By ovechkins neighbor
This app is painful to use. All it is good for is seeing when the next game is. No matter how I set up the alerts, I never get a pregame notification. Also, the notifications during the game are so slow, they need to be much closer to real time. I will often wake up to a message that says a game went into overtime, with no info on score or result or anything. It’s just so weak and could be easily improved.
I’m an app developer and this is not what people want 1/5
By Download ITZLIT APP
I never subscribe or pay for apps being a developer. First time I paid for an app and got this!? Who wants to watch a game 48hours after he game? Does anyone wait 48 hours to watch the Super Bowl !!!? Would they ever!?? My app is ITZLIT Live Stream and Story. Available now on the App Store and we will be having a solution soon for this pain point. LIVE SPORTS STREAM REAL TIME update coming soon!
“It’s never been easier to download tickets...” 1/5
Is the biggest lie I’ve ever heard. The design flaw in layout is unparalleled, getting people in the door should be the number one priority of this league/app and I felt like I had to dig around the seven layers of hell just to get a mobile pass downloaded into my phone wallet. Restaurants like Chipotle make getting FREE food into my wallet like taking a breath, why is it so hard to download tickets THAT I PAID FOR?!?! I’d rather go to the store, buy a $100 printer and kill trees to print tickets than ever have to use this app again.
Deceptive and disappointing 1/5
Downloaded to stream playoff games while traveling>
All 3 were blacked out, because they were running on various NBC stations. So if you want this to stream while on the road—forget it. Wasted $24 for the month , and cancelled.
Software issue 1/5
App keeps crashing
Live games. 1/5
You have to pay to watch games, this app is crap for watching hockey games. It is only good if you want to check scores or see highlights
Do not pay for a worthless subscription. 1/5
Payed for the subscription to watch playoff hockey and have not been able to view a single live game due to “blackouts”. Worthless.
So disappointed 1/5
So disappointed that I wasted $25 to watch the playoffs and NONE of the games ate available, they’re all in blackout. Really wish I could get a refund.
Just an Awful App 1/5
By Guster Richardson III
Ads for everything little thing you look at, buttons are too small you click on the wrong things all the time, and the constant slow loading all make for an unpleasant UX.
What the heck your organization is a multi million dollar corporation that is paid by other multi million dollar companies for exposure. Yet I have to see ads to compensate you for these team owners? I understand that business is business but your business can afford not to create click bait just looking at the scores. Seriously downgraded from 5 Stars to two.
What next? Jerseys with ad stickers that make someone wearing them look like a nascar hick?
My fingers aren’t that small 2/5
Make the replay button bigger!
Don’t pay them 1/5
They made me pay for their monthly subscription so I can be able to watch NHL live games, but all games are not available for me due to some their stupid excuse! I want my money back!!!
By Plant Powered Adventure
Takes forever to load when I start it up. Sometimes it doesn’t load at all.
Great app but weird sound issue in latest version 3/5
When I watch condensed highlights some showtime commercial sound plays over top of the announcers every 15 seconds or so, extremely annoying!
Blackouts galore 1/5
Can’t watch any games all are always blacked out
By Doo yuu
The nhl is bs
All Live content blacked out 1/5
First app review that I have written. So annoyed!
Paid the subscription but am yet to find a single game that has not been blacked out
Could use an update. Doesn't update scores.
Stop pretending this app lets us watch hockey 1/5
Hockey fans want an app to watch their home team. Until you can provide that service you shouldn’t charge us to “watch live hockey”. Grow a pair and tell cable TV you aren’t interested in exclusive contracts, then I’ll be happy to support the NHL by paying a yearly fee to watch any game I want to live.