Poor Customer Service/ Cancelling Orders are Impossible 1/5
Purchased a pair of shoes, realized I’d have to wait 2 weeks for delivery and found the exact same pair locally. Called within 24 hours of purchase (on hold 45 min), was told that I only had a “30 minute window to cancel” my order, but a cancellation request would be placed. A week later...I’m billed and shoes shipped. There’s NO way to manage your order w this app and they’re crooks. Deleting app and buying anything but this brand.
I love this app, its so easy to use and there are always perfect deals! Thanks Nike!!!!
Best shopping !!!!! Awesome products !!!! 5/5
Love love love !!!
By Foamfreak 86
Love Nika app checks over stripes
Server issues 1/5
Tried today to log in to the app. I just downloaded and each time I log on it says it is unable to communicate with the server. I know I had my login info correct because it worked fine on my computer but didn’t work on iPhone 11 Pro.
By Jay Sevier
This app is always giving good things to look at and potentially buy. They are always adding new items and keeping there selection full of choices.
Says error when I try to join
Beautiful but.... 2/5
This app is well designed and fun to look around but when you are given promo codes or receive % off discount codes they are not truthful. You could say “false advertising” like recently they did login25. When you open there link to shoes for this the shoes that come up are not “permitted for the promo” Then why put those shoes in this area!
Second interaction... it’s my birthday code! $20 off yes!!! I press the link to start shopping. To once again put items in my cart that won’t work with that promo. I text support to be told nope those won’t work. No solution or try this, just have a happy birthday.
The advertising you will receive is deceptive and reps are not helpful.
I love it 5/5
I love this app always keeping posted on fresh new gear and sales
Cheaper than I thought it would be 5/5
I am completely blown away with these prices.
Refunded my canceled order with like an hour! H
Absolutely Recommend 5/5
Nike is the best brand out there for shoes and clothing it is completely comfortable to wear and not to mention it has great customer service with the app being easy to rely on so I definitely recommend this app.
Love this app!! 5/5
I don’t have anything bad to say I just hope it will be more sales lol
Love My Air Max 5/5
Love this app 5/5
Easy to use, love the option to customize my own shoe to my liking!!! Love this app very likely to recommend.
Easy shopping 5/5
By Bike all-star
Easy way to shop for shoes. Online chat with customer service is easy and convenient. Shipment has come within a week of order.
Customer focused 5/5
Pre-set your shoe size, highly customizable filters. Easy checkout. Well done, Nike.
By Super superman 87
The zoom on the app is faulty
Retro 13 1/5
Very disappointed that this app will send me a pair of fake shoes. Retro 13 Lakers to be exact. 😡😡
I’m loving this membership!!! 5/5
By Sheldon & Logan
Burns up your phone 2/5
Whoa. Love the app but cannot use it without burning my hands. No other app does this on my phone.
This app is garbage it won’t even let me sign up to shop 1/5
This app is good for nothing thanks
Order never sent, money never refunded. 1/5
I placed an order thru this app a couple of weeks ago....not only was my order never sent, my money was never refunded. As much as I love nike overall, I will never order online thru then again. What hassle, and a complete waste of money. 🤬🤬
Order Delivery 2/5
I ordered items a week ago and they still haven't shipped. There is no contact us option on the app to ask for updates or even cancel the order. So frustrating.
Greatest app ever!!!!😁 5/5
If you need something you will find it on here!!👌
Great but still broken 3/5
App frequently gives me an error screen that only occurs when putting text on a "Nike By You" Shoe that you cant get pass resulting in me losing all my shoe design progress, happens 2/3 times i try to design a shoe. Otherwise great app!
If won’t update my region 1/5
Have tried multiple time to use app but my location can never update
I luv Nike 5/5
I love all nike products from shoes to leggings and everything. Designs and product textures are so comfortable and the fit as well.
Horrible Services 1/5
The reason I chose this rating is because customer service is horrible and whenever I purchased items from this store I couldn’t track it , it didn’t tell me if my order was being delivered either .... I basically knew nothing about what I PAYED for and it’s also stupid to have to wait only 30 minutes in til I can return my order and also very stupid to have to wait in til I get my package to get my order 🙄
Enzo Z 5/5
By ENZO SAPANARO
i got the nike app last month and it is very helpful and easy to find what i am looking for. And the thing were you can message the workers is just soo amazing and helpful.
I 100% recommend this app.
Best App! 5/5
Easy to use and reliable!
By orange and apple juice
Nike is the best and everything is lit
Great app 5/5
Nike app, I like this better when it comes to the sale. There is a better selection on the app than the store.
By kyle dousa
Last purchase held canceled my order and charged me an EXTRA $96.30 and held on to it till I received my delivery. So wasn’t happy at all, but other than that I like the deals.
Nothing fits 5/5
I love the app, but when check the sizes there’s nothing that fits, I love playing basketball but I don’t have basketball shoes there are only shoes for people that big feet and i think it’s unfair.
They are always quickly responsive and supportive!
The best 1/5
By amex lover 2019
I love bike especially the training gear by far the best, it makes me feel like a king wearing them, they are so comfortable, very disappointed like when I am naked. Sometimes I forget I am wearing them. Love you Nike
Best App Ever
Every thing 5/5
Friendly and awesome site
Can t even look 2/5
Nike, could you make it so that you don’t have to log in or sign up right away so that is shoppers could just look at things. Because I have a safari restriction and I really wasn’t planning to buy anything. So I could at least look at things, make custom shoes, and look around to see what I want to buy in the future ( Quinn: age 12 )
I would love it if you would do that. 😉
Nike the best! 5/5
By Mehdi El Ouadni
¡VAMOS RAFA! 🇪🇸💪🏻
All options 5/5
new drops 4/5
Love the site but hate that I can never buy a new dropped shoe because they’re sold out in minutes
Great app 5/5
I like the pricing and sales on the shoes
Great app 5/5
Checks over stripes
Problem. It keeps saying it has my size but when I go to make purchase it will not let me 1/5
By i want my shoes 56
Keep saying it had my size but it will not let me make a purchase it’s