By BonBagay $
Thanks for everything
Bad, very very bad 1/5
By kiril kk
the app is full of bugs, written by first year students, unworthy, thousands or tens of thousands of people use it every day and so terrible. the first thing, when registering: a phone number, if you specify it with a country code, it will give an error that the number must contain 10 digits, and that this is not a valid phone number? if you need to store it in this form, then you can crop or format it, as is done in many modern systems. second, if you delete an account and then try to register with a new one, it will show that this id (my email) is already taken, let your programmers clear all database tables, or it was possible to restore the account, but there is no such one, because if you try to log in, it says that this does not exist . the third in the cells for entering the login when registering on one gives a login prompt, on the other it does not. ?????????
I also get an error when buying and I can’t buy tickets, but the bad request response with the error number of your system will naturally help the user to understand what is wrong and fix the problem)))
and there are a lot of such bugs. take care of it. I'm giving one star because I can't put it lower.
How hard is it 1/5
To have the app work when you’re using Wi-Fi? Always have to turn it off to be allowed to buy tickets
Unable authenticate device error 1/5
By Nastya Hammerova
I continue getting Unable authenticate device error when creating account.
Worst app ever 1/5
I have been having trouble with this app for months. I can never log in and am not able to access my tickets or schedules.
I LOVE THIS APP ITS VERY HELPFUL.
Bus Schedule 1/5
I just want to see the bus schedule of a specific bus and it says there is an error occurred while processing request. It’s just unbelievable. It can’t even do that. A BUS SCHEDULE! One star app.
Review I rate this app five star only because it’s very convenient. 5/5
By The Coldest🥶
La aplicación debería tener traducción 1/5
La traducción sería bueno por que habemos muchos hispanos que nos movilízamos con NJtransit
Happy Camper Here! 5/5
By Dancing Angie
I’m very pleased with Service and Customer Service I have received over the years!
I’m a Happy Customer! Ty All!
By mona guillemin
Jamais vu une application aussi peu fonctionnelle et à jour. Absolument rien d’intuitif !
Pour l’achat des tickets, rien est clair. Pour les horaires, nul à souhait, les bus ne passent pas aux horaires indiqués (on parle pas d’un delta de dix minutes mais plutôt trente moi soixante carrément). Puis en ce qui concerne la planification de trajet, alors là du jamais vu ! Les bus proposés ne font même pas le trajet recherché.
Bref une vraie horreur. Je m’attendais à mieux venant d’une application d’une telle nécessité. D’autant qu’elle sert à New York et à New Jersey. La moindre des choses serait d’être à jour.
Cant login 1/5
It’s supposed to be good but having a hard time to login even though you change the password. Still “LOGIN ERROR”!
App works well for purchases, but Hblr schedule is crap 4/5
I have been using the app to purchase tickets and it works very well. However, the schedule does not match that showing on the reader boards at the stations. Not sure why the reader board, the text messaging service and the schedule here cannot give the same information. And, of course, accurate information would be what we want.
Timed out ? 4/5
The ticket was timed out before connecting train on a trip from point pleasant to raritan
Internet connection 2/5
Poir inter connection at Penn Station, activation of e ticket was late to the dismay of the train conductor to no fault of my own.
It keeps timing out/freezing 1/5
Update the app. It keeps timing out and freezing on purchases, departure vision etc.
Easy to use 5/5
This app is user friendly once you get familiar with it.
Does not work! 1/5
By Recruit's Dad
Tried to reset my password 7x’s and didn’t receive any email instructions. Absolutely ridiculous!
Implement sign with apple id 1/5
Why do I have to remember another more password in 2023? Why do you disable my ability to use password manager entries (1Password, Keychain) in your sign in inputs? Disgusting
Public transportation 4/5
By Co. Armagh
Keep up the good work for all the people that don’t choose to drive a personal vehicle.
So far everything is running smoothly 5/5
By Happy Harriman Rider
I hesitated to become dependent on the app, but every time I’ve used it… Five or six times so far… The process is very, very smooth, I get what I want, and it takes less than a minute.
Gate number 3/5
By the kif
I’d like the the app to tell me the gate number to go to as well as the time when I plan a trip
Más bus 3/5
Deberían de haber más bus
I Love New Jersey Transit and the Bus Drivers 5/5
I have been a New Jersey Transit commuter since I moved to the Jersey shore during the pandemic. I must admit it really the best to get into the city with out driving.
Bus drivers are courteous and prompt.
Great drivers always reliable.
Thank you New Jersey Transit - please give some pointers to the MTA in New York !
Would be nice IF IT WORKED! 1/5
An app that is supposed to allow me to buy transit tickets and see schedules only works if it can connect to the servers during operating hours. Not this app. Still waiting for it to get past the sign on screen, for two days!
Awful customer service 1/5
The conductor’s on these trains are some of the rudest grumpiest people I’ve seen. God forbid they give you a reason the train you’re on is pulled over to the side for 20 minutes. Sometimes they’ll announce the stops sometimes not, after work this can be a problem.
Fast and secured way to buy tickets digitally 5/5
By Margaret S. K.
Good for commuting
Not convenient at all 1/5
By Arigrande lovah
I can’t even make an account because it’s telling me to verify my email and then not giving me a place to enter the verification code. So i can’t use the app at all and I’ve tried it with 2 different emails.
Log in almost all the time? 4/5
Do I really have to log in almost every single time I use this app? I get a bank app needs this kind of security, but are we unaware of some underground operation where criminals make a killing off of stolen train tickets? If so, then yes, this would be perfect to have me log in almost every single time. Thanks.
Ticket purchase and my bus 4/5
By purchases and status issues
The ticket purchase function works well. However, when looking to see a buses status the platform does not properly reflect delays or cancellations. Additionally, buses in route will periodically disappear from the app without nice and arrive without a identified time for a particular bus stop.
By Miss ope
It’s great, not to have to worry about having enough cash for the tickets
This app is SO badly designed. Apple Pay doesn’t work either.
Very covenient 5/5
This method saves stress at station.
Gracias por el buen servicio
I am a customer of the route 40
The bus is not reliable
Please keep schedule
We need transportation to commute
Technical support lacking now not work on WiFi 2/5
By NJ Jazz Jeff
Good luck getting tech support on this app. I have been a user for some years now. At some point I could not purchase or activate tickets on the app. I searched online for fixes and tried them all including deleting and reinstalling. Also tried contacting the developer. Wasn’t easy, wasn’t quick. The solution from NJ Transit? Turn off WiFi to buy/activate tickets. A big step backwards. I used to make sure to be on WiFi to do these.
Very buggy 2/5
Can’t create an account when on Wi-Fi, get an authentication error. No idea why, but see various comments on Reddit of the same thing. Turned off Wi-Fi and it works. Also trip planner does not work. Can’t figure that one out at all. Very frustrating.
Trash App 1/5
Very unreliable doesn’t connect quick and it always logs you out even when you just bought the ticket
No gate # 3/5
The app tells you the time but not the gate #
Great except it makes me put in my password at random times 4/5
By Johm M
Easy to buy tickets. No panic operating a vending machine as the train pulls in. Departure Vision very useful. One complaint. I generally cannot activate a ticket within the station area in Fanwood and Penn Newark. Just have to wait for the train to pull out.
THE APP KEEP SHOWS” CPULD NOT CONNECT TO SEVER” SO I CAN NOT CREATE AN ACCOUNT TO BUY A TICKET
Why does Facebook need to know I’m 3/5
I’ve noticed that I can’t log onto the app while I’m on my home network. I have a few domains blocked. I’m weird, I know. When I turn wifi of and use my mobile data I can log on.
My question is what information about me is shared with Facebook?
Does not stay signed in 1/5
By Ed Sosa
I'm so sick of having to log into the app over and over, it should just stay signed in. Also you shouldn't even need to buy a ticket with Apple Pay, it's such a waste of time when you're rushing to get in a train at Penn Station and also need to then activate the ticket before you lose service once you leave the station.
Good app 4/5
Better than any other train app I’ve seen. Has good information. Could be better at showing which track the train will be on and more clear about showing train schedules for transfer trips.
Worst transit app 1/5
I take public transit around the country and this has to be the worst app. You have to navigate through so many options to even get the bus schedule of a particular line. It only allows you to search by stop and as a New Yorker I don’t know Jersey well enough to know these streets. Horrible app!!!!!! Even the NYC MTA app is 1000 better. You are better just googling the bus schedules.
The BEST 5/5
Amazing I love it ! Make sure you activate the ticket when you see the bus coming it will not activate if your on the bus! It’s easy and quick.
Tickets not showing after charging me 1/5
The app charged my credit card but the train tickets didn’t appear in the tickets section, so I had to buy them again :/
NJ Transit not able to innovate 1/5
Unfortunately, NJ Transit can’t keep up with the 21st century. I will say they are trying. However, the slow processing of the app particularly in tunnels is a disgrace. In addition, the departure times are poor and will have you missing your train if you’re cutting it close. The app is almost as poor as the actual train service. Not dependable and antiqued. Please get a better webmaster and have a router or server on the platform. Also, please find a way to work with Amtrak so they don’t cause delays. And get new fleet.
Horrible ticket purchase experience 1/5
I got charged three times for one ticket because of their error on the system.