Please add Touch ID for sign in 4/5
Please add Touch ID for sign in
By 856 - 876 - 850
It keep saying my password is not recognized but i just my password 3 three times and it is still not working
App is useless 1/5
By Nissan Customer
Did not let me create an account. So I opened the browser and created my account. When I got back to the app to login it says system does not recognize this Password.
If you can’t make an app that does work! Don’t waste your time trying
Please update app with fingerprint ID or something to remember information. It won’t let me log into app saying it doesn’t recognize password after I changed it. Can not log in. That’s a big problem. Thank you!
Log In Issues 3/5
If you log in once and close out but want to go back in the app it won’t allow you with a message saying that your password doesn’t match anything in the system. 🙄 there is no way that’s possible when I just logged in a second ago! My bank app gives me enough time of inactivity before automatically logging me out but this app will seem like you’ve forgotten your password or typed it in incorrectly. It’s frustrating. Hopefully this can be updated and IMPROVED because this is the easiest quickest and most efficient way for me to pay my car note.
By specteum user
Works good and the other reviews are all wrong. Trust me.
Just bad 1/5
Not user friendly at all
I just tried to use this worthless app to edit my recurring payment. It can’t be done. At the end of the process you’re presented with a long statement and told to click “I agree”, except there’s no button to click, and the screen cannot be dismissed. The only way out is to kill the app. This junk obviously never tested. iOS 11.
Worst app ever 1/5
I wonder if Nissan made this user unfriendly on purpose... a teenager could develop a better app than this.
This app is so under funded for that I can only imagine what their infrastructure is like. The year is 2018 and this app looks and acts like a sidekick web browser 🤔. Do not try to make a payment on it. It will take you through the whole process only to end with a “Thank you for your payment, oops your transaction did not proceed.” So now I have to hope it didn’t charge me twice. My wife encountered the same issue. Their server is always down or being worked on (with no actual useful updates).
Does the basics of what it needs to. But hate having to type in a password and email every single time to login. Please update so we can use Touch ID and/or face recognition.
ADD TOUCH ID ALREADY 2/5
By GUERO .
ADD TOUCH ID ALREADY!!
Make It Accessible 2/5
Would be nice if you would enable TouchID and/or save the username for faster login access.
Ok; but can be better 2/5
I know this is merely an app version of the website… My suggestion is to add the ability to have a “remember me” function or finger print ID function for a faster login. I tend to forget my password; so I have to go to the actually website and look it up. Other than that it’s simple; allows you to check your balance/payoff/make a payment/etc.
Doesn't work 1/5
I've been using this app for several years. Now suddenly it won't allow me to log in! Fix the bugs please! This is way more convenient than having to do bill pay through my bank!
TOUCH ID!!!!! 1/5
Please please please, get Touch ID implemented into this app... remember, the easier it is for people to make their payments, the more money you all get!!! No-Brainer...
Needs Improvements 3/5
The app is nice for easily making payments online and has a user friendly interface but it lacks a “remember me” options. It’s frustrating having to type in a long email and password every time I want to log in. At least initiate a Touch ID login for faster login.
iPhone fingerprint 3/5
By Bobby deez426
When do you plan on implementing login via the fingerprint scan on iPhone??? Every other major finance app has this in 2017... Thanks!!
This app never works I sign on with my credentials and it tells me that it don’t recognize my password or email. When I go to safari and sign in there is no problem. Oh but wait safari auto fills in my credentials!!!! And I am all signed in. Why can the app do the same thing remember the credentials!!!!!! I am sure the IT department personnel get paid some good money, now it is time they earn it.
Needs improvements 2/5
Would give a higher rating if you could add support for saving the password and adding use of Touch ID. My password is complex and long as everyone’s password should be.
Super slow app! Always freezing up or something. I have recently had trouble logging in. It will not let me login on the app and says my username and password is wrong. However, when I go online, I have no trouble logging in. This app could use some serious improvements.
Worst App 2017 1/5
Love when I try to pay my car payment and instead my account gets locked out for "the duration of 6 payments"...6 months, I can't pay my car on this app for 6 months. Guess I'll pay my car off another way
Not modern 1/5
You need to do better by your customers. No fingerprint id, and I can’t even save my password. You can do better than a crummy Cordova web app.
Fix it it’s worst
Great app, but... 3/5
Would be a big help if y’all did Touch ID to log in.
Can’t login let alone make payments. Always an issue with this app
Terrible it doesn’t work 1/5
App is terrible. Can login on web site using userid or email address but neither works on this useless app. Fix it already.
Don’t waste your time downloading this.
New update not working ❗️❗️❗️ 5/5
Great app. Love it. But the new update is not working. Can not sign in
Good App...1 Request 3/5
By V Motion
This may not be as common but both of my vehicles are through Nissan Finance. The app will not allow me to make both payments on the same days, even though they are different accounts. When the second payment is submitted the app will say a payment is already. processing or pending. Which is the other vehicle. Other than that the app is fine. It does what it’s suppose to.
Oh it would be cool if the app kept up with your maintenance records.
Doesn't allow you to log in 1/5
App was working at one time and when it does its okay nothing special. But it always seems to have problems logging in. Why don’t you guys you Touch ID or the safari log on credentials that are stored on the phone.
Touch ID 2/5
This app would be nice if the Apple Touch ID would log you into it.
Needs to be more visually appealing 2/5
By Nickname q11
Needs more eye candy. Most popular apps have very visually appealing interfaces and this NMAC app does not. Icons you press within the app can be kind of sticky and slow to respond as well.
Don't even waste time downloading.
Por favor pueden ayudarme con la contraseña. Hago exactamente lo que dice la sugerencia para crearla y no hay manera que acepte alguna . Doy una * porque no puedo acceder para crear una cuenta.
Simple yet don’t expect much 3/5
By Mermaid Livin
The app is great for making a payments and updating your personal info (address, ph #, bnk acct info). I dislike that it doesn’t save your password. But overall it’s decent.
Password Requirements are ridiculous. 1/5
Lousy job Nissan. Having to create some over the top password with upper AND lowercase letters, AND numbers AND special characters?!? Really? I'll just go make a phone call instead. Really disappointing, guess I can just go refinance my car through my bank, at least they have normal password requirements.
Don't even like to check 1/5
No improvement at all
don't even store my email every time you login I have to enter whole email and password
Slowly getting better with every app fix and bug fix but please release an actual update to fix the issues
slow app 2/5
By Monjas player
App is so slow, you should put fingerprint to sign in much faster
Bedrock technology 1/5
After the updates I still have to type my login information?! Is it too technical to add a remember me option or Touch ID!😕🙄
Very buggy. App needs serious work.
It's ok 2/5
Not so user friendly. Convenient to have but it would take just about as long to log on in safari. Please integrate better notifications and Touch ID support!
Not a good app 1/5
App is not very user friendly. Needs the option to at least save user name, and having Touch ID capability would be nice.
Don't get this app 1/5
This is the most frustrating app I have ever used. Each time I try to log in it doesn't recognize me. I fill out all the register information and it tells me I have duplicate information or it tells me this is a duplicate account! So, then I try to log in and it tells me it doesn't recognize me. How can that be after you just told me I have a duplicate profile? The other drawback is that if you do ever get to log in the only way you can make a payment is by check. Save yourself the headache and don't download it!
Slow app but it works 3/5
The app could be a whole lot faster but at least I can make a payment. Password problems keep happening because it won't save and they want you to have an upper case, a lower case, 8 characters, a number, a symbol, a hieroglyph, a hair from Michael Jackson, and the blood of a virgin to continue... not to mention it cannot be any of your last 4 passwords! This app is so basic, all you can really do here is pay your bill. Who the hell is going to break into my account in this app to pay my bills?? And if they do, why don't you let them!?!?
Needs a major overhaul 1/5
This app is not useful at all, looks exactly like the website, it would be nice to add the ability to save the username or even touch id support
I have made about 7 new passwords for this app and it still won't let me log in let alone make a payment. Horrible.
Very fast and reliable application to send all my payments, thank you Nissan!! 👍👍👍
Just horrible 1/5
First time in my life I rated something as one star. It's just horrible. I cannot even register because it doesn't go to the next step. Worst quality ever!
Update needed ASAP 1/5
I am positive Nissan can do better with that app. Everything is so difficult with this app including signing in or making a simple payment.