App malfunction 1/5
I just upgraded and it doesn't work
Nothing works!! 1/5
By Slcr line
I have a reward for a free side - can’t find where I can add one of the free sides to my order. No longer given an option to pay at the restaurant (which is frustrating) so I tried to use a gift card - balance wasn’t enough to cover the whole order so it wouldn’t work. Tried a different gift card - put the number in and was given an error that I needed to enter the PIN# ... THERE IS NO PLACE TO ENTER THE PIN #!!!!!! The updates to this app in the last 2 months are horrible.
Ehh... nice try 3/5
So the new update fixes some bugs and the UI, but it also got rid of the option to PAY AT STORE.
Not that there’s anything wrong with paying with a credit card, but it’s super inconvenient when making an order for multiple people who compensate with multiple types of payment.
Used to work 1/5
By Fomer Customer
No longer has pay at store option. Says my card info is incorrect (it isn’t). App is now worthless. Thanks a lot. Guess we’ll be ordering from your competition from now on.
Will not open just crashes.
New update is harder to use! 2/5
The new design is both hard to navigate and restricts options! If I can’t order before picking up & pay in-store I’m way less likely to use the app. The old design was way more customer friendly!
New version not helpful 2/5
The new version removed the option to pay at store when ordering. I’ll go back to calling in my order in the future.
Crashes on startup 1/5
App won’t even open at all.
I have to call in 1/5
Never works. Always have to call in. I have latest IOS and i phone 8 there’s always a checkout error. Anyone else getting a checkout error?
Payment options removed 1/5
I have had the app for years and loved it as it was fast and easy to understand. However, they removed payment options they now require a credit card to pay. I loved paying in the restaurant as I like using cash. However when I put my card information I tried to remove it but the app does not have that option. I don’t like that it does not give me the option to remove my card. I hate this, it’s my card I should have the right to remove my card from the app.
App not working 1/5
Please review app as it is not working on the Apple IPhone 8.
Let me pay cash!!! 2/5
Was nice when I could chose to pay cash. I don’t like to use my credit card for food. Used it a lot when I could select pay cash at store. Please put that option back.
Won’t let me order as guest 1/5
I have to say that this app is terrible. It allows me to start as a guest, pretends to let me order as a guest, and when it comes time to place he order tells me that I have to sign in or create an account to complete the order. Why allow me to start as a guest and not let me finish? Because of that this app only deserves 1 star. I would have given zero stars if that were an option.
Can’t open app anymore 1/5
Ever since the last update, app won’t open
I love it 5/5
This is the first time I’ve actually gone out of my way to leave a review without having it pop up on my phone every time I use it lol!
I’ve received an award after each visit. And it showed up immediately. Today I actually stopped by and scan my receipt right after my purchase. Before my food was ready I got a free small potstickers or garlic bread. I really like this app.
Horrible update 2/5
After the update I lost my favorites, then tried to store them again and it still didn’t store correctly. Half the time it incorrectly orders food. Changes from noodles and chicken to just noodles.
Was a 4 Star app... update stinks
Don’t like the update 3/5
I loved this app until the most recent update. I used to be able to make a quick order and pay in store, with the update I could only pay with a card. I ended up calling the store to place my order. If you could please bring back the pay in store option or add pay with ApplePay as an option I would rate this app 5stars
Crashes - app won't open 1/5
How can I scan my barcode within 4 days if I can't open the app? It used to work okay ...
No longer works without a login 1/5
By Majin Tenshi
No I don’t want yet another login. No, I don’t want to connect the app to the data sieve that is Facebook. Just let me place my order anonymously and pay with Apple Pay.
Pay Cash 1/5
The lastest update got rid of ordering ahead and paying cash when you get to the restaurant, making the app nearly useless to me.
Took away in-store pay option 1/5
This app used to have the ability to indicate you’d pay in store. They took that away. Now you have to put Credit Card information so that it can be stolen by hackers. Thanks for nothing Noodles & Company...
Won’t always work... 1/5
When ordering for carry out or delivery the app will give an error saying the location doesn’t have ingredients to complete the order and won’t tell what ingredients aren’t available or offer the ability to correct it he order. You’re just stuck. Lame.
When it works, it’s great. When it doesn’t, it wastes your time and is useless.
Newly redesigned app is nice but can’t redeem offers so that’s kind of a huge negative.
Bring back the old version 1/5
The “new” style is terribly clunky and non-intuitive. Looks like someone is trying to be too slick without considering functionality.
Bad Update 1/5
The update is horrible since it will not open. Prior to the update the app worked now it just flashes and closes
Bad update 1/5
New update didn’t save any changes or additions we made to meal.
Update ruined 3/5
Every since I updated the app it will not open at all for me. I need a solution
Garbage update 1/5
Which idiot thought it was a good idea to remove the pay in store option? App has become useless
Not the best experience! 1/5
The experience, the company, and the app isn’t great. The company has a lot of hidden fees they don’t tell you apart - extra charge for meat (not extra meat but the normal amount). I’d rather it advertised with the meat charge instead of making that price seem lower than it is. You get in and they never quite get the order right. The price to the amount of food and the quality of the food is a bit high. All in all, I won’t recommend this restaurant or the app to anyone. Sorry folks - I tried.
Redeemed Rewards Issues 2/5
Since I update the app today I was trying to place a order and use one of my rewards by it kept on say “oops”. My reward expire soon so I need this problem fix. It was work great two weeks ago but with updating app you still get glitches.
Removed pay in store feature 3/5
I’m upset that the pay in store option was removed with the latest update. I prefer to use cash.
I hate the notifications 2/5
Constant notifications that won’t disappear unless I pretend I’m using the reward and get rid of it. Also the new update logged me out completely and had to reset my pw to log back in.
Really Happy with the new Design 5/5
It was time for a new updated UI, and now the app is great.
App not working right 1/5
Says I need to update but it doesn’t have one available. Last update screwed it up I guess. Look into it guys!
app did not allow us to order.
Tastes great! 5/5
People are very sweet there and the food is amazing!
Can’t pay at store anymore 1/5
The whole reason why I used the app so much was because you could pay in person when you picked the order up, can’t do that anymore so I will not be using this app! Guess I’ll just call the store to place an order
Credit cards now required 1/5
Now that card info is stored in the app I will not be using it. What is the security like? Is it encrypted? No info or details are available on the security, so a big nope. Revert back to the place order and pay at store and I’ll be back. As for now it’s an uninstall.
Pay at store option removed 1/5
Removed pay in-store option - huge bummer! Don’t want my credit card information saved as so many restaurants are being hacked online. Please bring it back.
We love noodles, but this app is confusing. You cannot easily see what you have already ordered in that tiny little box. I tried to order 3 meals, chose the options for each, but one did not end up on the order somehow. We only found out when we got home. :( The “double the meat” thing is confusing and it doesn’t accept my answer most of the time. It’s not my device, which is updated. It’s the app. I suggest the developers look at the Panera app, and re-do the format of this app so it is user friendly like Panera’s. I’m afraid to use it again. We will end up ordering Panera instead when we are in a hurry, because this app is unreliable. :(
"Cannot connect to server error" 1/5
I see this error msg. Deleted app. Reinstalled and the error still shows.
Needs work 2/5
The app used to let you place an order and let you pay at the restaurant. Latest update dropped this option so you have to put in credit card info into the app. Seriously? Who wants to type in all that info into an app just to order ? Then I looked for a phone number to just call in an order (although I hate the call center). Couldn’t find a number, just got food somewhere else. Most of the app is decent, as long as you don’t actually want to order food.
No more “pay in store” option 1/5
I always order noodles from the app and choose the pay in store option because I don’t like having my credit card information stored in my phone. It makes it so much easier placing an order in advance during lunch rush. With this new update, there’s no more pay in store option!!!! Now I can’t use the app to place an order ahead of time and it will significantly slow down my lunch hour because I’ll have to wait in line. Give us back the pay in store option please! Why remove it in the first place? All major restaurant chains with order ahead options offer the pay in store feature.
Lost my login information 1/5
Lost my login and data
Didn’t even load 2/5
I can’t even open it up, it’s blank. Bit my dad has no problems with it.
No salads 1/5
I always order a small pasta dish with a side Caesar salad. There is no way to order a salad of any kind on this app. Not as an entree or a side. You can get a side of soup. But no salad for you! We had a coupon for an online order only. Had to order most of the meal on the app and add the salad at the store. So dumb.
Dumb starting movie 1/5
Every time I open the app it shows this stupid slow motion movie of noodles flopping around in a pan. Not just the first time... ... every time... Every time I start the app. Did I mention every time? Oh yeah by the way every time I open the app same annoying movie. Remove the movie and I’ll give you five stars. Oh look, I click on the app... once again the same stupid macaroni flopping around the pan. Close the app. Click on the app. Again same stupid movie. How about at your house program your toilet to play a 5 second movie every time you want to flush... how would you like that????!!!! Ok let me test it again... close app, open app... same stupid movie...
Love the app 4/5
However, I had a buy one free of equal or lesser value, ended up with $3.00 off....the sales associate said the app has had problems today.
Very slow download speed! 3/5
Please find a way to speed up the download speed for this app! Other than that, it’s a good app! Thank you!
HELP! BLANK SCREEN 1/5
When launching app on my iPod Touch the app displays a blank screen