Nordstrom

Nordstrom

  • Category: Shopping
  • Release Date:
  • Current Version: 7.27
  • Adult Rating: 4+
  • Developer: Nordstrom, Inc.
  • Compatibility: Android
5
5
252,281 Ratings
$ 0

Nordstrom App

Get the latest in fashion and gifts from Nordstrom, while shopping from the comfort of wherever you and your phone might be! Plus, get free shipping and free returns—all the time. • See what's in stock at your favorite store right from the app. • Inspire your style with styling tips, ratings, and reviews. • Choose from a variety of fun gifts for anyone on your list. • Get notifications about our biggest promotions, so you don't miss out. • Need it today? Just buy from the app and pick up your order in store. Nordstrom is a leading fashion specialty retailer, offering customers one of the most extensive selections of clothing, shoes, and accessories for men, women, and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

Nordstrom app screenshots

Nordstrom app reviews

  • app perfection 5/5

    By leftedgeart
    interactive. many choices of size, color, occasion and the like before surfing the edited by you possibilities. beautifully lain out. thoughtfully selected items on left side of screen juxtaposed with interestingly chosen items on right side in a stream ever changing as you flow down the screen of the digital catalog. i know nothing like it with any other site’s app. beyond this there is the nordstrom free returns and hip buyers. best online store of its genre on the internet.
  • Love this site 5/5

    By Kimmgaz
    Easy to use and navigate
  • Doesn’t recognize my address 1/5

    By gracie_grace23
    I am very upset in using your app. I can NOT order without placing SAVED credit card information and to top it all it does NOT recognize my correct address! Just hate hate it!
  • Disappointed Loyal Customer 1/5

    By Ljs1129
    I’ve been a Nordstrom customer for over 20 years and have had a Nordstrom credit card most of that time. I’ve always valued their amazing customer service and return policy until now. On cyber Monday I placed an order valuing well over $250 and was under the impression I would be receiving a $50 note to use between the dates of January 11 and February 2. When I didn’t receive my note I reached out to customer service and was told that because I exchanged an item for a different size that it voided my $50 note. I’ve spent thousands of dollars at Nordstrom over the years and always recommended. The policy wasn’t clearly stated nor was I notified I would lose my gc when exchanging the item. Unfortunately, this has put a horrible taste in my mouth. I will not be shopping at Nordstrom due to their lack of respect for long term loyal customers.
  • Too good to be true (but is) 5/5

    By BMWfraulein
    OMG - you order something, it gets delivered. If you don’t like it or need a different size? You can get it! Delivery and returns are free. PLUS they offer wardrobe suggestions (like you would get from StitchFix but you can change the style or price point). It doesn’t get any easier than this - LOVE Nordys!!
  • Bugs 3/5

    By sooooooobh
    Bugs in watching images
  • Disappointed 1/5

    By Luckylady4
    The Nordstrom app is awful!!! You literally get barely two pages through of what your browsing and the app just completely shuts down. It does this to me every time I go into the app. I deleting it! Such a waste of time.
  • Customer service 4/5

    By [email protected] Bellsouth.net
    My favorite store ,does not compare to any other one!!
  • Constantly “run into a snag” 1/5

    By aileenphomena
    50/50 chance you can’t make a purchase because of an error on Nordstrom’s end. Very frustrating
  • Disappointed 1/5

    By RyanS123
    My husband bought me a dress that was too big. I went to the store to try and exchange it for a different size. They didn’t have it in store, but had it online. Sales lady made the exchange and and said the item was going to ship to my house. (Return credit was put in a gift card and gift card was used to purchase dress. Gift card was discarded by sales lady because of a zero balance) Next day I received an email from Nordstrom stating my purchase was cancelled because they no longer have it in stock. No info on refund credit. Called 3X on different days to find out what happened. No one able to give me info. Finally someone able to tell me that I would get an e-credit by email within 3 days. Still awaiting credit. My husband then receives an email from Nordstrom saying that the dress is now available in my size. He ended up purchasing it and I have it. Still awaiting refund credit. Nordstrom used to be better. Truly disappointed.
  • Easy app to shop at Nordstrom’s 5/5

    By Jemfl14
    Love this app. It makes finding what I want easy! All with Nordstrom’s quality goods. It’s perfect!
  • Keeps shutting down 3/5

    By lov2shopon
    App keeps shutting down while scrolling through to shop.
  • Terrible App 1/5

    By Jtbk1
    How can such a great store have such a terrible app? I have to change my password every time, even though using the proper password. My purchases are not up to date, and rewards out of date. Filter feature is cumbersome.
  • Love this app! 5/5

    By Cuba on fire
    I love this app. It’s so easy to navigate and let’s not forget about free shipping! The free shipping makes all of the difference to me.
  • I like it 5/5

    By amcobo1
    I like it
  • Best App Best store 5/5

    By Panisima
    I am more than happy to shop from the comfort of my home. It also gives me confidence with their hassle-free return policy. Overall Nordstrom has great selections and quality merchandise to choose from.
  • Nordy not Nerdy 5/5

    By Rev. Lola
    I shop a lot of different places, but for my fashion needs which range from classic to trendy you are the best!
  • A love letter 5/5

    By Zheng :) :)
    I just love it just wish you carried more higher end brands sorry for me English I’m from Beijing
  • Superb service 5/5

    By Val vizsla
    The Christiana Mall store is where I shop since the day it opened. The service levels are exemplary in retail. One experience with a young lady at the Clinique counter where I placed a phone order convinced me she hung up the phone, took my products to shipping, wrapped and sent the order all her self. The products arrived the next morning at my beach house door. I love Nordstrom. Donna
  • Nordy lover Naccie42 5/5

    By natleader2018
    Nordstrom is my favorite store. This my go spot for the latest fashion, designer and good quality items. The customer service is superb and ordering online has been made easier with the app!!!
  • I love Nordstrom...🖤 5/5

    By DoLLï Dë
    I’ve been a satisfied customer of Nordstrom over 20 years. I remember everyday after school I would go shopping at Nordstrom or sometimes I would go just to browse the store😍. My senior year, my dad gave me my first credit card I knew exactly where I would be making my first purchase. Nordstrom has been the bomb for yearsss. Keep up the amazing customer service as well!! I’m very pleased that I was able to receive the in-store experience years ago{there’s isn’t a Nordstrom where I live now😞} but I’m still able to enjoy the experience, just online now.☺️🙃
  • App vs Store 4/5

    By hatetheapptoo
    Wish the app were as good of an experience as shopping at the store. The continuous tech glitches are a headache to deal with. Even the fact that they ask you for a nickname while wanting to give feedback is annoying. Un-comparable to the concierge-service level at the store
  • I love Nordstrom! Best quality and customer experience. 5/5

    By Jennifer Zickuhr
    Nordstrom has the best selection of beautiful and stylish clothing at various price points. Fabulous shoes and accessories and great sales! I love earning points and notes with my Nordstrom visa.
  • Beautiful app but has bugs 3/5

    By Tbonebrun
    The design of the app and user experience is beautiful, until the user wants to link their accounts in order to fully use the app. I’ve tried several times over the last few months to link my accounts so that I can understand my rewards, but each time I’ve tried I get an error saying your working on the issue and try again another time. Really? The whole premise of the app is to have a personalized experience yet my accounts cannot be linked in the rewards function yet they are linked in my overall account as I’m able to check out and purchase through the app. I feel like your mobile group must not be talking to your rewards group and it shows in the app.
  • The store with the best of everything 5/5

    By cherry mary
    I worked for Nordstrom for 30 years and have missed my Nordstrom family but because of my career at Nordstrom I was able to retire and buy a farm returning to my roots. I’m proud to say that the service and products in this company are still high quality and moderately priced. It’s always exciting to drive over the mountains and visit my favorite store. Thank you, Nordstrom family
  • Nordstrom 5/5

    By Wonderful wandie
    The customers are priority at Nordstrom I have some of the best shopping experiences when I shop at Nordstrom the salespeople are so helpful and polite and it makes you want to spend your money if there is a problem with something you bought you get treated so well I enjoy shopping at Nordstrom
  • Convenient/Easy Returns 5/5

    By GMaritza69
    No other better store in the market, costumer service is professional and the returns are easy to do.
  • Nordstrom's is the Best 5/5

    By JTtheAA
    I love shopping on line. Returns are so easy. Your website is easy to understand and use.
  • Helpful staff 5/5

    By talkinangel22
    The staff at Nordstrom are always so helpful and friendly, they are wonderful ! LOVE shopping at Nordstrom !
  • Reserve and try on 2/5

    By jjoyful7
    I love the IDEA of this feature, but if you won’t ship items to my closest store to try on, this is just a tease.
  • Best App! 5/5

    By LizRicca
    This is not only my favorite store but the app is easy to use and I love the interface!
  • Sort function 4/5

    By poohscoma
    Would be really helpful if we could sort “sale” items by multiple criteria (shoe | dress | jacket size(s).
  • Good and improving 5/5

    By hberg11
    Overall great app, appreciate the frequent updates! Please add the ability to write product reviews from within the app and also to see apparel size guides
  • Seriously, I’m consider leaving you because of this mobile app 1/5

    By Adayday
    I’m leaving this review because I’m thinking about canceling my Nordstrom credit card this morning. Not sure what the IOS mobile team is doing, but this app has been SO BAD ever since the update last year. I really hope someone from the mobile product team reads this and really reach your customers for user read back, otherwise Nordstrom is loosing your market and royal customers, especially when other shopping apps has done SO MUCH better. Here is my feedback: 1. Why on earth is there so many sign-ins? Sign in required for looking at my previous purchases; the “don’t know what it does but it lives on the main navigation” Your Look; and the wishlist. Not sure if the last two are bugs or not, but the sign-in request for “purchases” is so annoying, why I can’t just quickly access to things I purchased? 2. The sign in request gets every frustrated because the app is extremely slow, I mean extremely. I live in the Bay Area and work for tech company with fast internet, but loading anything in this app can sometimes take up to a min, or showed an error message after I waited. I’m sure the engineering team is aware of the 10 second rule from a customer’s waiting limit, this loading time is almost unacceptable. 3. It’s getting so much harder to search anything. 4. Please update your search filter UX, it’s been the same for years and that’s what the UX team should be focus on, not making things look pretty and not useful. 5. Again, what the heck is “Your Look”? It feels like the product team is trying to create a new Polyvore but don’t want to explain about it? And it doesn’t seem like I can create my own look, but rather, I can only view look from other people’s creation, which Nordstrom suggested as my style, with no personalized setup from me but only based on my search result and previous purchases. If I like to buy clothes for my mother, then the “your look” is pretty much an old ladies wardrobe, it’s fine but that’s definitely not “my look”. If Nordstrom wanted to make this product successful, communicate to your customer, don't just ship it. As a royal customer, I feel very sad this couple of years, and I’ve been leaving review about this app several times, but it just gets worse and worse, and nothing is being improved from any of the updates. I see new features being added, but your design debts and engineer debts are building up.
  • Nordy Notes Inaccessible by App 3/5

    By evilpettingzoo27
    The new Nordy Notes will not display on the mobile app. It is a loop to link my credit account. Each time I try to verify my notes by phone it says my account already exists but will not link. I have to close out of the app to leave the Notes screen. I cannot navigate away from the notes screen after linking fails.
  • Holiday Shopping made easy! 5/5

    By G042198
    Nordstrom saved me! As a very busy working Mom and business traveler, Nordstrom holiday pick up came to the rescue! I was able to shop in the nooks and crannies of my hectic work day, schedule my packages for pick up and my holiday shopping was complete! The service as always is impeccable and made shopping a JOY! Thank you Nordstrom, I can always count of your customer service quality and style! Busy Professional Working Mom, Gloria
  • Better but needs some work 3/5

    By Akmullett
    Inventory is improving but in store near me isn’t very accurate Linking Nordstrom card keeps having an error - isn’t linking
  • Exemplary all in all 5/5

    By gboyette919
    Nordstrom is the only way to shop. They provide excellent customer service, pricing, and quality top notch!
  • Super duppppper service with a smile 5/5

    By pupppy barney baby
    Easton Ohio store has super doooooper service every one smiles and is super helpful
  • So easy 5/5

    By janniwise
    Shopping from any device is incredibly easy when you what to shop at Nordstrom You place an order and the next thing you know it’s at your door!
  • Amazing! 5/5

    By Zinga12
    Costumer Service is amazing! The site is easy to use! Shipping is always fast at no additional expense! Any product or item that doesn’t work for me is a quick, easy, painless return! Love the Store!
  • Best Store Ever! 5/5

    By dsandez
    Nordstrom never disappoints , always my go to store for everything! And to mention their curbside pickup, always quick , easy and convenient!! Love Nordstrom a loyal customer forever!!
  • My favorite way to shop! 4/5

    By Sara in Michigan
    I took off one star because you are only allowed 100 items on your wish list... and there is a 5-6 second delay in removing any one item. There should be a function to allow quick removal of a lot of wish list items at once. Please address this! I love to put items on my wish list, think about it, and purchase a week later. But if I can’t add more because my list is full and it takes soooo long to delete, I am more likely to forget about the item!
  • Frustrating 2/5

    By blb762013
    App quits abruptly and clears what’s in your bag.
  • Yo-yo 5/5

    By lotha
    Love ❤️ Nordstrom
  • Won’t link with credit card 2/5

    By Rachel's mom
    After multiple tries To link this app with my Nordstrom credit card, I’m told that my phone number does not exist in their system, and I’m told that there’s a problem with their system to call them if I need help. This is been a huge pain in the neck to link. I would suggest that they don’t put their app out until they have the bugs worked out of it. It makes me feel like no longer shopping at Nordstrom’s because they’re unable to get their act together. Very disappointing
  • Love 5/5

    By Megsinthecity122
    Nordstrom is the BEST!!!
  • Nordstrom ruined Christmas 2/5

    By Hup44g
    Nordstrom sent me the wrong item for my mothers Christmas gift. Twice. Calling makes no difference because the operators don’t care and would never dream of going above their duties to find out why the wrong item keeps getting sent. So I had no present for my mom.
  • I ❤️ Nordy!!! 5/5

    By Yolandita
    I am a Nordstrom Lover!!! I enjoy shopping 🛍 here for the following reasons: Quality, Quality and did I mention Quality? Thanks so much for Everything!!!

Nordstrom app comments


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