Nordstrom

Nordstrom

  • Category: Shopping
  • Release Date:
  • Current Version: 9.7
  • Adult Rating: 4+
  • Developer: Nordstrom, Inc.
  • Compatibility: Android
  • Links: Google Play Store
4.89356
4.89356
707,870 Ratings
$ 0

Nordstrom App

The Nordstrom app makes it easy and convenient to shop the Anniversary Sale wherever you—and your phone—may be. Plus, get access to app-only features! APP HIGHLIGHTS • Preview Anniversary Sale and add your favorite items to your Wish List so you're ready to shop • Get alerts when your favorite Anniversary items in your Wish List or Bag come back in stock or drop in price • Save your favorite Anniversary brands for personalized recommendations and alerts about new arrivals • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free shipping. Free returns. All the time. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't.

Nordstrom app screenshots

Nordstrom app reviews

  • Messy app. 3/5

    By Omfgsendalready
    The app is very messy. A lot if display banners promoting stuff do not even fit the phone screen. For a place that sells somewhat expensive clothing how do you not have to money to hire someome with the right skills and assets to fix the display format so your customers can have a delightful experience shopping.
  • Love this app 5/5

    By geekinb
    I love using the app! Plus they always ship the next day and I get my items within a week. Always amazing deals
  • The app and delivery method 1/5

    By Rncortpoo
    Need a major update
  • Appears to only allow shopping 2/5

    By Dick_Toledo
    The app is constantly “encountering a problem, but we’re working on it”. Doesn’t allow updated info or payment info or shipping details. Many bugs it seems.
  • Not very user friendly 1/5

    By lizziezzzp
    I was trying to initiate a return in the Nordstrom app, and constantly being asked for my email and password. I Was In theApp already signed in. I can buy whatever I want without having to sign in again, but I can’t start a return. I expected more with Nordstrom
  • Always quality merchandise 5/5

    By Brown12857
    Easy delivery and easy return if necessary.
  • Unfortunate shopping experience 3/5

    By straz12345
    I went to Nordstrom to shop on Tuesday . Unfortunately, they lost power like most of Columbus. When I walked in the associate said that I could still shop and return like normal. It ended up being way more complicated so I decided to put my items - women tennis shoes, and baby native shoes-on hold. The associate said that he would call when they received power . I called Wednesday to let them know I wouldn’t be able to be in until Sunday and the girl kept telling me that was fine my items would be there . I went today, Sunday, and none of my items where there . Fortunately, my size was still available and I was able to find the LAST native size that I needed. I got home and realized that the associate NEVER checked out my child’s native shoes even though he had been waiting for me to return to purchase everything together. So two attempts to purchase something and I still do not have the product and will now be ordering from another site .
  • hate 1/5

    By Awesome puppy lover
    hate that it makes me shop through this and it always glitches and has to be updated annoying
  • Best customer service! 5/5

    By nordy girl!
    Always so fun to browse Nordstrom
  • Missing the mark 3/5

    By MAP359
    Customer service is 5 star, but “plus size” selection is mediocre. As a professional plus sized woman, the options over the last several years have declined. I used to rely on Nordstrom for fashionable, moderately-priced plus size options for what would be considered a classic professional wardrobe (ie - suits). Nordstrom has seemingly taken a more “modern” approach to what is acceptable attire for professional women. I used to be able to purchase a great variety of suits from their in-house brand Sejour or even Halogen. However, suiting options for “plus size” have diminished over time to practically non-existent. Unless I want to pay over $1,000 for me minimal suiting options, the “plus size” department has transitioned to what I only can assume they consider a more modern option (read: “suits” with shorts, crop tops, exercise pants….nothing remotely professional for any woman in a career that necessitates a more conservative approach to dressing). While Nordstrom may now include what they consider “modern” attire for the “plus-sized” woman, they have still completely skipped over the career woman in her 30s-50s. I could dress like I’m 20, or 70, but the generations in between have been ignored. They may think the crop tops and skimpy skirts make them more “hip”, but the transition is an over-correction, resulting in the exclusion of a major demographic. I used to buy all of my suits from Nordstrom. Now I can’t even recall the last time I did.
  • In-Store and On-Line Purchases 3/5

    By bzkbzkbzk
    If Bloomingdales, Macy’s, Target and other retail apps can track and display both in-store and on-line purchases within the customer’s account, why cant Nordstrom? I’m a Nordie Club member and use the Nordstrom app frequently but also enjoy in-store shopping at Nordstrom. I find it frustrating that the Nordstrom’s app only shows my on-line purchases as I’d like to see my total purchase history, which includes in-store purchases.
  • No Categories to Choose From 1/5

    By Laura D, Oklahoma
    I have no idea how to even shop on this app anymore as they do not have categories separating clothing type, gender, or item type; etc. If I want to look at dresses I have to type it in a search bar. That is not user friendly. How can you get more sales from this? Many like switching through store categories to browse. Especially if they are shopping recreationally and not looking for anything in particular (like I typically do). Guess I will stick with the regular desktop site when I am on the computer (which is not as often as my phone). Nordstrom’s loss!
  • Nordstrom 1/5

    By no thanks 43389765321)
    Orders I place on this app have been cancelled citing the item was never really in stock.
  • Fashion and style 5/5

    By Nahinur
    Love shopping over here, stylish, trendy and quality.
  • JUSTINE in CUSTOMER CARE 5/5

    By Ms Maria Jo
    A lovely, patient lady. She is a wonderful asset to NORDSTROMS IN Customer Care!! Thank you, Justine for your patience and understanding. Thank you, Nordstroms in hiring such a gracious employee for your customers!
  • My Favorite Store 5/5

    By tgodjfer
    Always the best service, prices, products, and last but not least the straight fire selection!
  • Nordstrom 4/5

    By jermyyboy
    Good store
  • Terrible navigation 1/5

    By plzfixUrApp478
    Where are the selection options? This app used to be easy to navigate and now all I see os an add for the anniversary sale and no gender and product type options like clothing, beautify, shoes etc. fix it nordstrom.
  • 🖤🖤🖤 5/5

    By tooqazplm
    Love using the Nordstrom App - very user friendly and great lay out!
  • Customer Care & Quality 4/5

    By Pregnita
    I will always share a negative experience to warn shoppers, but today this is about Customer Care and quality. I love most products that purchase through Notdstrom’s. However, occasionally there is a product that just doesn’t hold up to the standards I associate with Nordstrom and the buyers that work hard to select them. Recently, I noticed a defect in the design and use of my faux Spanx pants. I explained my disappointment and dissatisfaction to two managers and the second manager was able to assist me, Nicholas at the Aventura, Fl location was very understanding and caring. He listened without judgement to my experience and very kindly made positive and helpful suggestions to rectify the situation. I have a loyal Nordstrom’s shopper for 30 years at least! And I will continue to shop with confidence thanks to the customer care I received. Thanks!!
  • Favorite store 5/5

    By g22soutside
    Best Service
  • Joe Jeans 5/5

    By Joe Jeans Fan
    Are Amazing I Get The Stretch . There So Comfortable . I Actually Bought 2 Pairs There Snug But Very Comfortable Because They Stretch To Your Body Size . Definitely I Give A 4 ⭐️⭐️⭐️⭐️.
  • Not great 1/5

    By NotNordstromanymore
    Poor service. Not the Nordstrom of two years ago.
  • Bumpy checkout experience 3/5

    By CaliRya
    Overall, the app is pretty smooth and very helpful for shopping. I love using filters on the search results, to really narrow things down. The wish list feature is so handy. I’m glad to see PayPal is accepted at checkout, although the experience could be improved. It seems like there’s extra steps compared to other websites I’ve used PayPal with. And then PayPal didn’t work. I had to go to the Nordstrom website in Safari to complete the checkout. The app desperately needs Apple Pay, which is usually super speedy and easy. Also, on a privacy note, I don’t like seeing that the app has been contacting DoubleClick, which Google uses to target people for advertising tracking.
  • 3Holzn1 5/5

    By 3Holzn1
    3Holzn1
  • 5 Star 5/5

    By Great Triller
    Great place to shop & customer service
  • Nordstrom App FORCES YOU save your credit card information 1/5

    By AFiona
    Nordstrom App FORCES YOU save your credit card information before you can make a single purchace instead of giving you the option to fill out the payment information each time I make a purchase if that is MY PREFERENCE. Same with optional shipping address, the App FORCES YOU to SAVE the optional shipping address i case the purchase is a gift which DOESN’T MAKE SENSE.
  • Love this app 5/5

    By J$/7:&:&/&$
    Purchasing on this app is a breeze! Love the deals and product selections.
  • Great app and store but search filters and error checking of new reviews need refinement 1/5

    By Jekiii
    The app is great, but desperately needs the ability to filter OUT the products affiliated with sports leagues or teams. The error checking of new reviews is currently broken in the app. In cases where either the title or the review content are too long, the generic (unhandled) error is displayed. (Call customer service or try again later). I’m sure that reviews are being lost because users can’t determine how to fix the error and give up. Setting to one star to increase the odds of this being read by the app team. It would be great if the app team had a public email for suggestions and bug reports.
  • Terrible service 2/5

    By GBxVB523
    Nordstrom used to be the best for customer service. I’ve been a loyal customer for over a decade. They closed my local store so I have been forced into using the app exclusively. They have made making returns ten times more difficult than it used to be. The app used to make it a breeze but now there are a whole bunch of steps including being redirected to a site. Then the app lists an item as shipped and not delivered. Come to find out they post dated a delivery date - either Nordstrom or UPS stole my package. Then they denied my request for a refund without any details as to why. Essentially, the app and company stole from me because they took my money for a dress I never got. This is outrageous. I don’t have these issues with Macys or anyone else.
  • Just amazing 5/5

    By muffin0412
    I love everything about this company class act all the way!!!
  • Doesn’t open. 1/5

    By Asilly me
    Have to refresh it 3x and it will send to the online website instead. It’s annoying.
  • Customer service 1/5

    By mad mom to be
    Worse customer service center ever they don’t know what the heck they are doing can’t even do a exchange right and in a timely manner so disappointed
  • Great App 5/5

    By foabel
    Love this app. It’s so convenient and easy to navigate. Great job developers. Keep it up -:)
  • I worked there for 18 years I loved it 3/5

    By Miss In form 12345
    Love there cosmetics
  • Mayfair Store is a Total Disappointment 1/5

    By JenNel99
    Below average inventory and below average customer service. Would love the higher end store I have become to know within the Nordstrom name. Since it’s inception at this location there is nothing high end about this store. I recently placed an online in store pickup order. After two days the order is still not ready. I stopped in to check on the order just to witness countless numbers of employees standing around entertaining each other. Especially the five employees in the handbag department! This store is not worth visiting!
  • Thumb your way to a new you! 5/5

    By CalBears70
    Nordstrom’s mobile app is responsive and offers a fluid, user friendly UI, which makes your shopping experience a dream. Be you. Do you. Shop Nordy’s and feel free.
  • K 3/5

    By hjguhbghh
    K L
  • Unclear 1/5

    By bermaka
    Had the wrong address as default non user friendly kept shipping orders to wrong Address! Lost shoes
  • Best buying experience 5/5

    By Selling only great products
    Always find what you need and great lasting quality. I love shopping here and of course they have such easy return policy which makes shopping stress free.
  • Love everything about Nordstrom 5/5

    By jocefitz
    Absolutely love shopping at Nordstrom! I really appreciate getting customer service that feels attentive and prompt. My free time is so limited and I always want to look cute I don’t have the time to go shopping. Having people that can help me is so valuable.
  • Terrible online shopping experience 1/5

    By pdx-s
    Honestly, the worst online shopping experience. I ordered a pair of heels and their delivery company they use OnTrac is the worst! They have no customer service line to actually speak to someone (answering machine ) and Nordstrom customer service sends you back to them to check on delivery status! You will get nowhere trying to figure it out! I had ordered the pair of heels way in advance for an event and had to wear something else. The delivery company makes no attempt to call me (I live in a secured building) on the call box like other delivery companies (FedEx, UPS , USPS and Amazon). I NEVER have any issues with other delivery companies!! Save your money only shop in person if you live in a secured building. OnTrac will make NO effort!
  • Wishlist options lack functionality 3/5

    By daisym0n
    Please bring back being able to add items directly to a specific wishlist instead of adding them all to the main wishlist and having to sort them out after. So inefficient!
  • No after pay in app 3/5

    By kiki2131991
    Please explain why we can’t use after pay in app
  • Great App 5/5

    By pink is good too!
    Easy to use - convenient.
  • Lovin’ Nordy 5/5

    By Ruby Rubi
    Nordstrom has the most interesting, eclectic, unique and gorgeous clothing! Why go anywhere else?
  • Outstanding 5/5

    By psajpa
    I do not know Jessica’s last name but she is a Chanel consultant at the Southpoint Mall in Durham NC. I have been a Chanel customer for over 25 years. Jessica is a gem !!! She is so knowledgeable, patient, helpful and caring. I have delt with many different consultants in NC as well as in Ohio. Jessica is heads above the rest in customer service. I will recommend her to all my friends!! Sincerely, Patricia Arndts
  • Technical issues 2/5

    By shahanshah11
    This is the only app that for years now I always get a “please try again” notification and it forces me to open my browser. I’ve tried re-installing, closing the app, turning wi-if off but I always have an issue opening this app. Even when it does it will say within the app, instead of images, “hit a snag try again.”
  • Slow and frustrating 1/5

    By educator1000
    Poor performance, app is so slow you give up trying to browse