Best shopping experience ever!!!! 5/5
Oh how I love Nordstrom’s. They have excellent customer service! And I don’t have to worry about returns because they are free. Nordstrom have thought if everything to make your shopping experience one you will love!!!
Love Nordstrom Stores 5/5
I like to shop at Nordstrom and Nordstrom Rack.
My fav store of all time!!! 5/5
I love the service and the products you sell. I have also heard of the awesome treatment of your employees!!! I hope in the future you can advance the phone apps to include bar scanning to your cart at the store for purchases.
Love the ease of shopping on the App! 5/5
It’s fast easy and great!
Finally a place to enjoy 5/5
By TheHteatI AM
I get lost in ur selection. Who can just pick one. 🙃💫💜
Not worth it 1/5
Constantly knocks you off or says your item is not available after 15”. Shop elsewhere
Wishlist hasn’t worked in weeks 2/5
I use this app often and shop a lot from my wishlist. In the passed few weeks, when I click on my wish list all it says is “something went wrong on our end.” There’s been two updates since this started. Why hasn’t this been fixed? I try to go in store and show then what I’m looking for and I can’t, I try to shop from my wishlist and I can’t. It’s very irritating.
OUT OF STOCK 1/5
By Dani. N.
The app doesn’t tell you something is out of stock until it’s in your shopping cart. It should show you that when you ADD it. I spent too much time adding dresses for a wedding only to see ALL SIX were out of stock. After all that time shopping, I was back at square one.
Aside from that, the app is very easy to use.
I need you!! 5/5
By Hilton Head Girl
We have NO Nordstrom in the state of S.C. where I live. When I visit family wherever they have a Nordstrom I am there!! I love everything about your products AND your sales help is excellent!!
Nordstrom cardholders should get free shipping! I pass on purchases quite often because I do not want to pay shipping or spend $100 for free shipping. Neiman Marcus offers free shipping & free 2 day delivery to cardholders. Someone needs to implement this courtesy at Nordstrom!
Needs Work 2/5
I love shopping through the app but not as often as I used to. It’s constantly giving me a red pop up that says sorry they’re experiencing difficulties, or it just keeps buffering until it shuts down. Also, it never updates my points which is really frustrating. Filtering items that are strictly in my area is never reliable either. It’s a nice app just needs some work
Recent issues 3/5
By BMM mmmm
The wishlist portion of the app hasn’t been functioning in the last few weeks. I love this feature, for several reasons. Please fix it!! The only solution I’ve found is to delete the app and then download it again but it only works once or twice before giving me the same error message.
Credit Line 5/5
By Wafiyah M.
I really appreciate Nordstoms for approving me
Wishlist never works 2/5
Updating again because months later the wishlist continues to not be available. :(
Please fix the wish list! It is what I like to browse from the majority of the time and there has been an error message for the last two weeks even after uninstalling and reinstalling the app multiple times. I’m also unable to add items to wishlist while browsing which is hugely inconvenient.
Love this 5/5
U guys have everything ❤️
Men Shop Too 1/5
When I walk into my local Nordstrom store the woman in the men’s shop knows who I am, new products that I would like and things that would fit. This app can’t even remember I’m a man. I can not change the landing page from women’s items and it is not easy to navigate to what I’m looking for. I have never bought something for women in the app and my preferences has me saved as a man. Stop showing me women’s products. Learn your clients.
The best! 5/5
Love everything about this company. Classy, current and respectful of their customers. Why shop anywhere else!
Love My Nordstrom 5/5
Can someone buy me a leather jacket tho 💜
Terribly developed 1/5
This app continuously doesn’t show available items, the search feature is ineffective and I hate the way reservations work where you have to turn on location services even when not using the app. As much as Nordstrom cares about customer service, I’m shocked at how mediocre the development (and clearly lackluster QA testing) of this app is. Not user friendly at all.
App and website not syncing 1/5
Ever since the last update, my online shopping cart and my app shopping cart aren’t syncing - really annoying.
Nordstrom is my favorite store, free shipping much selections. I love online, best customer service everything is best!!
App stability needs improvement 3/5
I love the user interface and ease of navigating. Spend hours shopping on the app. But the app crashes a lot!
Purchases function 1/5
By Crunch member
Something has happened to the App and I can’t access purchases instead i get an error message indicating that it is being worked at. When will it get fixed?
Purchase History 4/5
The purchase history has not been working now for a few weeks. And it doesn’t always put the history in if I purchase from stylist or in store. Please fix!
Unable to Purchase Anything 1/5
The app is great in regards to adding things to your shopping cart, but unfortunately, it keeps hitting “snags” every time I attempt to actually purchase the items in my cart. Therefore, the app is pretty worthless.
Love the easy shopping app! I do however miss the Nordstrom Spa that was in Perimeter Mall. A shame! 5/5
Wish List won’t load with latest update 1/5
Love the app before the last update. Wish list is gone. Please fix ASAP
Wishlist is acting buggy 2/5
Please fix. It’s been acting up for a couple days. I’ll go back to five stars once fixed.
Wishlist error loading for over a week 3/5
One of the better shopping apps. My wishlist gets a “something went wrong on our end” error for over a week and have been unable to view it.
UPDATE—Wish List Issues—Best shopping app!! 1/5
For the last few months the wish list is buggy on the app. Editing the list causes the order of items in the list to change in weird and unpredictable ways. It’s hard to keep track of your wish list items, because they are always changing order. This is quite frustrating and has been present through multiple updates that have not fixed the issue. Please fix!
I absolutely love the Nordstrom app and spend way too much money because it makes shopping so convenient and simple. The app is the best I’ve seen for clothing shopping. Love all the different search and filtering options.
When there are issues with the app (this is uncommon) the issue is fixed promptly. Big thanks to the developers for being responsive to customers requests and problem reporting!
Nordstrom always has what I didn’t know I needed !! ❤️
There’s still no place like it!
By lys ishida
Omg I love Nordstrom so much they have everything there at such good prices i love it there
Searching is hard 3/5
Search engine isn’t very good
Shopping experiment 5/5
By Commander Kona
I loved your format. The only issue I had with your beautiful products is that they won’t fit me.
Please remember there are strong beautiful people out there. And they have money also.
By Grammy Georgia
Faz in point of view is a wonderful sales person. Always helpful and smiling.
Super store amazing place to shop ,return policy the best in the world,also love the restaurant 5/5
My favorite shopping
Shopping experience 5/5
By awsome shopping
The best shopping ever, I can find everything I need for any occasion high quality. Beautiful displays. Pleasure to shop here. And friendly helpful sales
Not user friendly 2/5
It takes so long to load. To edit your wish list is a nightmare or to the view the product there’s several steps to take. There’s certain features it should have that are just not there. I love shopping at Nordstrom but what a frustrating experience it’s been to purchase from the app.
Not accommodating 1/5
By saks fifth ave
Very disappointed with the customer care service. Not accommodating on delivery services or request. Horrible and rude over the phone. Never have these issues with other department stores like Saks or Bloomingdales.
Clothes Time 3/5
Nordstrom has become so trendy it’s hard to find what you like trendy and high priced means to me value is easily not there.
In love 😍 5/5
Absolutely love this store, they have exclusive items that you can’t find anywhere else.
Not what they used to be and App works only sometimes 2/5
App works only sometimes and any mistakes with orders are not handled well by their customer service dept! I have received wrong items, things for other customers, etc and when I called to tell them and to return the wrong items, they told me they were charging me even tho they never shipped my items to me and I had someone else’s stuff. And when I said I would return the other persons stuff to a store to get receipt they said it wouldn’t work bc the order numbers didn’t match and the online system is different from in store system. Just be careful—Nordstrom isn’t what it used to be.
I love how easy it is to shop with the app! Click, click, buy!
Bring back online reserve 2/5
This is one of the benefits I use the app for. Shopping around with 2 children under age of 5, it’s so much easier when I just go to one spot and everything I want to buy is there ready for me to try on. Why take it out????
Website & App Not Functonal 1/5
Would love to spend money at Nordstroms but their sites don’t work.
Great service and product 5/5
By nancy delos reyes
We love Nordstrom customer service and their products. Love shopping at Nordstrom.
We have been value customers for over 20 years
Love the store 5/5
By Barbara from Cincinnati
App is very easy to use & great selection!
Nordy Love! 5/5
Love Nordstrom, love this app...find it super easy to use.