Doesn’t do much 2/5
Other than the possibility of setting up a VPN the app doesn’t really seem to do much in terms of protection from viruses or other threats. It seems to be more about selling Nortons other security services
Norton 360 1/5
This is junk. On my iPhone it will not do an update, while on my Mac I can’t even open Norton 360.
Website security 3/5
By julie, illinois
I think I’ve been hacked as my settings keep on changing. I received a website warning, but I wasn’t in safari. The website showed up but I didn’t try to go there!
App fails / no reports 1/5
Same here. All apps fail, and my iPhone was considered a “used device” ad part of the package (5 devices allowed total)
No visibility into security reports? Why? No evidence then that this app does more than iPhone without it…
IPhone Norton 5/5
The Norton system works great on my IPad! I’ve had it for a couple of years, and so far, everything works well!
i have tried set up the IDENTITY potion of my norton many times and sometimes it connects and sometimes it doesn’t.
Either way it never stays connected.
I’ve written to you before about this on a few occasions and it’s never been addressed and fixed.
Data zapper 4/5
By Nine Times Six
I’m not sure how this app is using so much data. In 17 days it’s used up 1 GB of data.
Multiple Accounts Hacked Today 1/5
Disgusted. If I could give 0 stars I would.
I know that there is no “perfect” security but I had multiple accounts that were set up with 2-step verification and had Norton on all my devices but yet all my accounts were hacked today.
When we reached out to Norton and LifeLock there response … sorry we can’t help you. Absolutely useless.
NOT WORTH IT! SAVE YOUR MONEY! 1/5
I decided to try Norton for a few months and it’s absolute garbage. I have unlimited data so my phone is rarely connected to wifi. I was under the impression the VPN would be turned on at all times, data or wifi. The VPN only works if you’re connected to wifi.. what?! I spent all this money and I haven’t used this app at all.
Having issues with turning off my WiFi no connection when I try to go online 1/5
Having issues as well as one of he prior reviews same thing happened with my iPhone
Norton censureship 1/5
I have noticed that over the last month Norton has been calling conservative websites “unsafe sites” while liberal/Democrat sites often with obnoxious lies have no warning. This is political censorship and not acceptable.
By Top Lopez
I’ve always had confidence in Norton.
Northern 360 and LifeLock has been protected of my account they make sure when go on web, games it’s awesome so if anyone is reading this get it it keep your phone, computer,tablet, safe.
What’s the point? 3/5
The app is alright, but what’s the point if you have to download an ADDITIONAL app and pay for ANOTHER subscription for the secure VPN? I don’t get it.
Robokiller deactivate 4/5
I am not getting phone calls from legitimate callers and therefore is hurting my business. How do I deactivate Robokiller?
Not worth paying for 2/5
The features of this app are very basic and lacking in security. The VPN is useful from time to time. But there is no real mobile security that the app provides. All it does is let you know if your OS is out of date and that you need a passcode setup… If your up to date and have a passcode, the app resumes your safe which is not necessarily true. You have real security concerns, I would depend on this waste of an app.
Norton is the worst. Fraud.
My Norton 5/5
You folks do a wonderful job securing all of your customer’s written information on all of our computers. Keep up the great work!
I 💖Norton Security 5/5
Norton Security package was easy breezy to download & setup. I accidentally chose two different plans. So, I contacted Norton Customer Service by chat which was a very pleasant experience. Customer service is awesome. They quickly resolved my issue. Norton Security has a lot of wonderful & easy to operate packages which feels more secure & fun for your smart technologies & computers to flow more easily. Nothings absolutely perfect but its quite close for me. Haven’t had any issues with the operations of the protection plan itself. I am comfortable that I made a great decision. Thank you, NORTON!
This app is not FaceTime friendly. 2/5
Applied this application and it tends to block the FaceTime option. If your a busy person who relies on FaceTime, I suggest not wasting your time with extra problems.,
Over engineered, buggy 2/5
By an idiotic nickname
Hard to tell what, if anything, this app is actually doing. Especially since it seems to depend on unreliable integration with so many other apps. For example, this app always displays “action required” but with no indication of what that action might be. It always displays “sign in” beside “identity” when launched, even after having previously signed into the separate identity app. It then displays “1 new alert” after visiting the identity app even though the latter shows no alerts. Overall, Norton feels pretty much like a scam other than the functionality acquired from LifeLock.
(Updated) iPhone 12 Pro Max having connectivity issues 1/5
By Salvador Garcia247
I left a review a few days ago regarding my service, and now it’s gotten worse, I pay for Norton’s antivirus plus subscription which included Norton 360 with Life lock, I was told by the developers to delete and reinstall app to fix VPN connectivity issues and now I no longer have the VPN service when I open the app. Spoke to them about this and they said the VPN was not included in my subscription when I was able to use the service earlier today at no extra cost now they are trying to charge me more to be able to use the VPN again. What’s going on? Why can’t I use the vpn now? If I wouldn’t have deleted the app would have happened, I’ve been using the VPN since I bought the antivirus subscription and all of a sudden it’s not included? Please help me with this issue, I like the service but if this isn’t fixed Im cancelling my subscription.
The Best 5/5
By Jase Adli
Norton has protected our computers and phones for many years. Virus and threat removal, scans, customer service, technical support, threat department, settings, and everything else has been excellent.
Monthly reports and other information easily available.
I’ve tried others years ago and was not impressed. Norton has been there for us when needed and since they bought Lifelock they have built themselves into a powerhouse of a security company.
It may be a bit expensive but in today’s world it’s better to be safe than sorry. This is my honest opinion. I am not an employee, investor, or paid by Norton or any other for this review.
Someone is still getting in my phone 2/5
Not that good
Unsafe sites 5/5
Stops all cellular data 1/5
Do not buy or use this app.
It’s ok, but it mainly stops data on your phone.
Not worth the money for the service
App broken 3/5
By wishlist 3584
Not able to set up web protection as that button doesn’t do anything.
Norton security 1/5
Feel like it messed up my iPhone 11 Pro I won’t ever use Norton again I don’t like it I recommend not using this I feel like they are a ripoff especially reading other people comments basically everyone saying the same thing smfh
Best decision we ever made. 5/5
By Glenda SS
I am very happy with LifeLock and their team. The people I have spoken to are very smart and very caring and patient. I had to go through a learning curve to understand how they work.
They monitor my Wi-Fi Security, Device Security, Web Protection, Identity, VPN and SMS Security.
They also check Ad Trackers and Malicious Web sites.
If I can’t get in a web site it could be suspicious and they are watching out for us.
I highly highly recommend both programs to anyone wanting to keep your information safe.
‘Since the Pandemic and more people home, the phishing has gotten out of control. The cyber hacking has increased and the only way to try to be safe is to have experts that know what to look for keep you protected.
So happy we joined will stay with both programs and I hope more will join as it only in your best interest to be protected.
Devices struggling to download update 1/5
My iPhone 12 mini and iPad 12 mini have been trying to download today’s update for several minutes. Still spinning!
Battery Hog 2/5
I had removed this app from my iPhone but decided to give it another try. It told me my VPN was on when it wasn't. I could live with that, as it would warn if I connected to insecure wi-fi and kick on the VPN. However, it was consistently the number 1 or number 2 user of my battery every day, leaving me with low battery levels by the end of the day. I've uninstalled the app, and my phone again lasts well into the night. Sorry Norton, but you need to try harder.
Can’t log in with app 1/5
I purchased a license card in store but am unable to use it with the app. When I log in with my Norton account it only prompts me to buy a license on a simple error page. There is no way to sign in and use my license.
What the heck… 1/5
By dre gen
It’s telling me that my website protection is inactive. I turn it back on and then it just gives me the little loading icon forever and never does it’s job. Please advise.
Too confusing and difficult to use 2/5
By ttkthvrhreutkugjtf ku t
Same as title
Do not get this app. They are thieves 1/5
By norton360 arr scam artist
It is impossible to cancel thru Norton 360 site. You have to change your banking so they can’t draft anymore. They’re support is nonexistent when it comes to wanting a refund or stop service. They’re site is noting but s maze of links that never leads you to a link to cancel. Crooks and thieves. Stay away from these scam artist
No subscription 1/5
By Cheri Shepherd
I purchased a subscription through Hughes Net, but I can’t set it up on any of my 5 devices! Not Happy!
What’s the point? 2/5
Sometimes it has no problem connecting but some days it will take 5-10 for the app to work. Plus! It randomly just turns everything off when your in the middle of something.
iPhone 8, intermittent Wi-Fi problem 1/5
By Messenger ware
I was randomly having a problem where this app would cause my iPhone to not be able to connect to Wi-Fi. Maybe every 7 to 10 days my Wi-Fi icon would not be visible, the Wi-Fi settings panel would show connected. After 6-8 hours the problems would just as randomly go away.
Power cycling, cycling on and out of airplane mode did not help either. When this would happen I could not load emails or access web pages. Last week nothing would work even turning off Wi-Fi and trying to use cellular data only. The only things that would work were phone calls and text messages but not the text message links.
Once I uninstalled the app the problems went away.
Great app and easy to use. 4/5
I liked the security protection aspect of the app but it will drain your data usage. I don’t have unlimited data plan and this app will use a lot of data and I didn’t like.
Got a respond from Norton and here is the copy of the explanation I got. Updated my rating to 4 from 2
“Sorry for the trouble. When the Web Protection feature in Norton 360 app or Norton Mobile Security is enabled, iOS data usage statistics incorrectly double-counts the data usage. It attributes the data usage to the originator app as well as to Norton 360 app or Norton Mobile Security. This is a known iOS problem that has been observed with multiple apps that monitor the network traffic, such as firewall and VPN apps. When the Web Protection feature in Norton 360 app or Norton Mobile Security is enabled, it monitors all the Internet traffic on the device. Since Norton 360 app or Norton Mobile Security touches each network packet originating from any app that accesses Internet, iOS equally attributes the total data usage by any app to Norton 360 app or Norton Mobile Security as well. This behavior results in inappropriately high data usage being attributed to Norton 360 app or Norton Mobile Security in Data usage statistics. The actual data usage by Norton 360 app or Norton Mobile Security is far less than what is displayed. Additionally, the amount of data that is transmitted over the (carrier/WiFi) network remains largely unchanged and does not cause any significant increase in the data charges from service providers. Service providers monitor the data usage based on the user sessions, and do not charge based on the iOS data usage statistics."
Great … when it works 3/5
I’m not sure hat the deal is with this app. I love the fact that the subscription os feature-packed, but the VPN seems to really cause issues: if I turn it on, my other apps won’t load, and sometimes I even lose WiFi completely! Shut off VPN, and suddenly the other apps work again. Actually makes the VPN rather useless except for the few apps that it seems to allow without glitches - basically apps that don’t require browsing!
Unfortunately, this is probably a deal-breaker when it comes to renewing my subscription.
Not helpful and a money drain 2/5
I’m not sure exactly what the app is doing (unlike on my Mac where I get detailed info). Like another reviewer mentioned, it’s not helpful at all to tell me I have visited malicious sites (under my protection report), but the not tell me what they are or why! Also, app gives false security alerts on trusted sites. They’re happy to take our money but don’t provide much in way of usable information. Scare tactics or real? Who knows, since they don’t give data!
I have Norton 360 Deluxe. Always open and update everything as soon as I open my laptop. Today 8/9/21 all was updated and fine, I shutdown to complete a Windows 10 update, now my Norton has the “Internet Security at risk”, in red and states online activities are at risk. When I click the fix it now, it’s telling me to download Norton Lifelock. I’m not paying for any additional services when my 360 Deluxe should protect me. Plus all the reviews for Lifelock states it never works, and has to be reactivated every time the system is turned on!!! Come on Norton I’ve been a faithful customer for over 15+ years!
Works great 3/5
I had a situation where after an early August update, several of my apps did not connect when using VPN. I could not even connect to Apple App Store with VPN! It happened with my iPad and iPhone. I tried all I knew to correct the issue (restarting, shutting down, etc.) and nothing worked except shutting down the VPN. And going to the Norton support page was a farce. You could only leave feedback and wait for them to get back to you. Chat link, and other links, did not work (this was a weekend).
NOTE: I need to update this recommendation. I got a response back, but chat link was to a bot, which is no help, BUT in the meantime, VPN began connecting to apps it previously would not. Do not know why. I did nothing but simply try again randomly at some point after activating VPN again. So I will update the review stars as the Norton Security package works well when it works. Just don’t know why it doesn’t when it doesn’t. 🙄
What is the point? 2/5
I got this product to scan for and remove malware from my iPhone. My phone was getting slower and my battery didn’t seem to last as long as it used to. Unfortunately, it doesn’t do that, all it does is check to make sure my iOS is up to date, filter my text messages - both of those things my iPhone does for free - and it gives me a vpn I didn’t need. Apparently it does scan apps if you have an android device but for iPhone users, it really doesn’t add much value.
I don't understand the only one threat I have is when my storage is full in iCloud very threatening!
Since the update on my iPhone iOS 14.7.1 Internet/WIFI stalls 1/5
When I check Norton 360 is in the process of scanning my Network and my device.This happened several times a day while I’m on line- frustrating.
Keeps My Phone Secure 5/5
Warns me about bad sites, and blocks malware.
Agree w/Iffy Post 3/5
Lose connection….don’t show what the threats are etc.
Pro Marxist 1/5
By Imperium Sounds
Norton has taken a political stance. They are pro big government. They aren’t for your privacy and are most likely logging your online activity even though they claim they don’t. It couldn’t even detect adware on a Mac that malwarebytes found. But shortly after It corrupted my MacBook hardrive and is now recommending that I don’t look at news from apps that I am subscribed to. Will be uninstalling and unsubscribing from this Marxist trash app.