I downloaded the app for the free trial but figured I didn’t need it so I went on the website and made sure that I wouldn’t be charged after the trail was over but they still charged me.
To much money! 2/5
By chick nugs ar th be do
When tutuapp was a thing there VPN app was free but tweakbox has to have a VPN that’s 30 dollars and the app is 4+ and the creator thinks that 4 year old kids have 30 dollars in their iPadbut I’m not hating on this a lot because another Secure VPN was 85 dollars so this one is cheaper but that doesn’t mean I’m not hating anymore I’m still hating on it.
you guys are salty over a app at least I like it don’t worry creators I’m here to support you no matter what
Horrible App 1/5
this app made my phone glitch for a whole month dont get it
iPhone crashes 1/5
Every since o downloaded the app my iPhone would just power off on its on randomly even when I’m in middle of a conversation
Is this free with 360 life lock? 5/5
Just quick question
Terrible experience 1/5
I installed the app and it caused my iPhone data to to not work for 1/2-5 hours each time. Worst experience. Couldn't use google maps and google search while traveling in Toronto. Caused great inconvenience and waste of time going to the local roaming service provider. Calling my cellular network provider. And finally apple. Terrible experience
Stealing my money 1/5
Stole 29 dollars from me. I uninstalled right after I got it but it’s still billing me. Do not get.
The app is okay I think it could be better
Don’t do it 1/5
I keep trying to delete and it won’t let me. It’s like my phone is hacked. Biggest mistake ever
Update: Location Services still an Issue 2/5
As of July 2019, the stability issues with GPS access appear to be resolved (I’ve successfully connected to a rental car WiFi hotspot and VPN in France). The predictability of VPN servers, however, is impacting usability, with Air France, for instance, admonishing me that I’m connecting via VPN and thus have been flagged as “suspicious activity;” connecting through my wife’s NordVPN to my Air France account presents no problems. Accordingly, Symantec needs to institute some kind of pattern analysis security to keep unsavory elements off this VPN service, so the rest of us paying members get our money’s worth, and switch to more reputable VPN server / service providers. Randomly-rotating VPN Servers for access from authoritarian locations thus becomes a possibility, while also increasing the security of “open internet” access points that are now quite obviously flagged and abused.
On a recent trip to Germany, the app went haywire hunting for a VPN server, accompanied by a flashing GPS icon, despite all location services being deactivated (as part of my troubleshooting, as I’m trying to link to our rental car’s WiFi service). I was unable to use any any smartphone GPS functionality and was forced to uninstall the app to even have WiFi functionality back. An option to allow the user to restrict and even stop access to location services would have been nice to have.
This also begs the question why this basic privacy functionality is not already baked-in?
Now back in the US, I’ve tried reinstalling the app and find it in an infinite loop, trying to add its VPN configuration, and failing. Symantec Tech support has also sent me on an infinite loop about this issue. Is this a pattern?
Norton Makes It Extremely Difficult To Cancel Service 1/5
Tried to cancel Norton. Called Customer Service on the phone. They said the phone people don’t handle that. Then I tried to cancel following their instructions but it didn’t work.
UPDATE!!!!! USELESS FAKE APP!!!Don’t waste your time or money. One star is to high of rate 1/5
I HAVE BEEN CONTACTED THREE TIMES BY THE “DEVELOPERS” STATING THEY WOULD LOOK INTO THIS ISSUE IT HAS BEEN OVER 2 MONTHS SINCE I SENT MY FIRST EMAIL AND HAVE YET TO HEAR ANYTHING. BEWARE OF THIS USELESS APP. This is a useless app don’t waste your time or money. It actually feels like a scam to get your money. The vpn worked for the free 30 days but as of day 31 I haven’t been able to use the vpn. I contacted customer service (what a joke) I was disconnected or transferred every time. After explaining the issue of the vpn not connecting I was told I didn’t login to the app (yes I did) they walked me through the steps of logging in several times with no avail. They had me delete and download the app several times. Which also didn’t work. Was then told I was in the wrong department that I needed to chat with a mobile rep. Transferred again only to be hung up on 3 times. I contacted them the next day and I did get a response from a agent stating: “Our Engineering team identified the issue as an operating system file was crashing during the profile installation. That they are working with Apple to fix this. However there is no ETA on the fix”. I asked for a refund and was told to contact Apple support for a refund. So now I’m stuck with a app that doesn’t work and out of the $30 because I can’t get a refund. I waited a week then called back, I was then asked why did I contact them as I declined the free upgrade from the rep last week. Which was a lie, so he said I would need to speak with a senior technician and asked for my contact info. I was called back only to be told he would connect me to the senior tech then I was transferred into a queue and waited on hold for 2 1/2 hours with no one answering my call. After reading some of the other reviews on the Apple app page, my next step is to contact the Better Business Bureau to report them as a scam company.
I hate this app 2/5
This is trash every time I try to look up something this pops up like I’m tiered of it
Awesome app 5/5
This app is awesome
Consistently crashes, then dead 2/5
I had this app for a while. It worked okay. I would get a proxy IP, but after a while it would turn itself off. That’s a bit of an issue when you are using an unsecured wi-fi signal at a hotel. I really didn’t like having to check that the VPN was still on every few minutes.
The last time this happened it not only turned off but signed off. It also crashed so bad that it would not reopen. So, after deleting it, and reinstalling it and signing back in; it wouldn’t turn on. (Please note that app is on my iPad.)
I then called Norton Support. After explaining the issue, I was told to delete and reinstall the app. After getting over that hurdle with the representative, I was told that they needed to “remote access” with my PC. I explained that I was at a hotel and didn’t have my PC with me. I also inquired as to how accessing my PC was going to correct an issue with the app on my iPad.
I was then informed that since I didn’t have my PC, there was nothing that could be done. So, solution: delete app & found different one.
Also, looking for a new VPN for my PC since the one from this company won’t stay on for more than 10-15 minutes at a time.
***Don’t waste your time or your money!***
Need some help but very cool
i hate this. it charges you money if u want to try a free subscription. then they make it impossible to delete your account and they charge you way too much money. this is a scam. don’t buy this app.
By Help center needs help
I got the Norton 360, which is supposed to allow downloading of VPN for 5 of my electronics. I have four of them working okay, but the fifth won’t turn on.
Called Norton & explained the problem, they said they would have to bump it upstairs. Somebody was supposed to contact me, never did. Problem still there.
When activated 4/5
It seems that when I turn it on, some websites don’t go thru and I am talking about daily websites. It should work thru all websites. I turn it off and lo and behold the website I try to access turns on. Is this my phone or the product?
Battery drainer 1/5
After I installed this on my iphone 6s plus it was an immediate battery killer. I went from going all day without charging to having to plug it in 3 hours into my shift. I essentially had to just leave it on the charger all day while at work. I uninstalled and my battery went to lasting all day again. Needless to say, I did not reinstall it.
It’s useful but it was causing my iPhone AppStore to not load.
Why Sub? 1/5
I will not pay a monthly fee for this app when I can just use Betternet for free! Unless you do something about this I am not using it, I know you guys need the money but I’m not paying,I’m sorry but I just won’t pay when I can get the exact same thing for free!!
Internet speed 2/5
It cuts my connection speed in half most times. Also there is no help or faq to address this. So I use it sparingly, because of the slower internet speed. Still evaluating it, but not sure it’s worth the hassle.
Need a lot of work done 1/5
This app is just annoying I just want a good vpn and not have to pay, I can’t even use it because I have to sign up and waste 30 dollars while most are free and more reliable, if y’all could make this app where I don’t have to pay and could use it that would be great
Super Slow!!! 1/5
By Jim Ganaull
Do you want no service? Download and install. You might as well have dial up.
A little stuck... 1/5
Ok, so, I’m just stuck on the free-trial screen, and, I see no way to get out of it. It’s like it’s trying to force me to get the free trial when I have NO MONEY on my iPad, so, put an x button so I can get out of the free-trial screen.
I gave it 2 stars because I have to reconnect it. Whereas I had one by another company it stayed on. The one on my iPad stays connected but my phone I have to reconnect seems like every 10 mins
Disappointed with the technical support 1/5
I am disappointed with the technical support! Poor customer support, technician grossly incompetent.
I’m doing this for robux 5/5
By Serena loves this game
You don’t need to know more
Doesn't work on iPhone x 1/5
Isn't reliable nearly works
Doesn’t work. Major disappointment. 1/5
I just downloaded this app got it setup and it worked for all of 2 minutes. Then it logged me out with an error message got back on and when I tried to turn it back on it had me add the configuration settings again. I put in my passcode to give permission and it went straight back to the app without adding the settings. I deleted and reinstalled the app and restarted my iPhone multiple times over the course of an hour and nothing worked. It’s funny because I looked up solutions to this and found people having this issue over a year ago and it is still not fixed. Just sad.
Norton the unforeseen virus or virus protector 3/5
Ok, so I don’t have any Norton product on this device. I have my own vpn. If I have it disabled then I get a warning from Norton that I should have Their vpn to safety use particular websites. Well played Norton.
Good...so far 4/5
I have to use WiFi at work, and I’m not a fan of nosy people. I bought it for my phone and it works well. I use it at home too. It even works on 4g, which surprised me,but that’s a great thing too!
I’m in LUST 5/5
By Straight BALLIN !
I’d leave my wife if this app asked me
No problem, but… 5/5
I have had none of the connectivity problems some others have expressed, although the app does seem to be a bit of a battery pig.
The obvious solution? We need a shortcut in the control center, accessed from the bottom of the screen. A quick on/off toggle will eliminate those troubles.
By Susan b partrickson
i was bored and i wanted to try this app so i downloaded it and now there’s a second app that wont let me delete it do not get this wish i could give it 0 stars it’s useless so please contact me and help me remove this off my phone thanks
VPN server in India. 5/5
Please add servers in India.
You can not be good enough 2/5
Great time for you guys and a really nice time and
I love VPN 5/5
I love VPN I are you still never use i but now I feel safer with VPN I love it
NOTHING HAPPENS 1/5
I installed it nothing happened don’t install
I HATE THE GAME 1/5
By SJ JFISJVKDIJE NIDI
It no work cuz big chungus ate my iPad
Scam associate 1/5
Associated with scam site https://www.sniper.pw. Supposed to give coins in the game but never completes. Norton needs to investigate and sever the business relationship.
Ok, I ask for FREE robuck, because i can’t pay for the money, and now you guy ask me for money? Srsly?
Bad app virus 1/5
Right when I got it I got it for robux I wanted to delete it but apparently it’s a virus don’t get it it’s horrible
HAHA LOSERRR 4/5
I’m only installing this app so I can get something... it’s a vid XD Hope my account doesn’t get hacked LOL!
VPN keeps turning off by itself. 3/5
I bought this program to be protected. Instead im NOT protected due to VPN turning itself off. I dont understand?