Constantly Dropping connection 2/5
I am able to connect, but will be disconnected every single time my phone idles for more than a few minutes. Then takes 2 or more tries to reconnect after. Has worked fine for me for the past year up until about a month ago.
I love knowing I am SECURE 5/5
I purchased this app after having experienced, many funny things, (hacking, or ????) happening while using my devices.
I am happy to report all of my devices are working like they are supposed to.
Also, I had a concern about my account so I called the support number. The 2 gentleman I spoke to, were very helpful.
I have Lifelock also.
I am grateful to have knowledgeable teams keeping an eye on my well being.
Great App 5/5
By spotcrime fan
I have been using this app for about a month. It works great, connects automatically, and does not lose its connection.
Good Throughput 4/5
The VPN protects well without any discernible loss of speed. I would prefer, however, that I be reminded to renew annually rather than an automatic renewal.
Could have Indian location added in regions. 4/5
This app is lot better than lot of available apps in the market.It would be great if you could add Indian region.
Norton for mobile device 1/5
I just renewed for another year last month, and now someone has hacked my Facebook Messenger account. What a waste of money!
Very easy to use 4/5
Working well and keeps you informed
Simply doesn’t work 1/5
After a hiatus, I decided to renew my subscription since it’s cheaper than another vpn service I use. The app was never able to connect for up to two weeks after purchase.
Subscription canceled and refunded.
Pretty good but no phone calls 3/5
This app is pretty good . It definitely blocks adds and I can surf the web much faster now with it BUT it blocks all incoming calls except for FaceTime calls AND it won’t let me play any Hulu or Netflix videos unless I turn off this app . I’d say this app does a great job and will work best for you if you don’t get calls or don’t want to be disturbed . Is it really worth the $30 bucks annually....I’d say yes ESPECIALLY if you travel a lot but if you’re one to stay home a lot then I don’t recommend this app for you . If they could fix this feature so I do get calls while it’s one that would be wonderful but for right now it looks like I will have to struggle with it .
By tired of deceit
Popped up as free! Only a free trial for 30 days. $29.99 a year! And I can’t remove the icon from my phone!
Useless & Misleading 1/5
By Mr. Kbear
While using the app visit any DNS leak website or use any DNS testing app, and you’ll know this app doesn’t work. This VPN is useless, it reveals your address via a DNS leak.
Because of the DNS Leak, using this app actually makes it far easier for anyone to track your browser activity than if you didn’t use the app at all. This app should honestly be taken down.
The worst 1/5
Hacked by Russians? 1/5
By fasten guy
) I have my vpn showing out of Miami but the google page is in Russian. Have to translate to English.
2) consistently now, daily even, jumps to New York, and in the middle of a voip call causing call to drop and for me to have to log back in/reinstall app. Unstable , And frankly if I’m always being redirected to the same server group I’m wondering if my activities are being monitored specifically. And if they were it wouldn’t be hard for somebody to hack your logs would it?
4 times today I logged into west coast servers, went back and looked later? ....back to New York....and every time that happens my VoIP call drops and I am logged out of the app.
5 Log out of face book. Clear all cookies, Log into Romania with VPN,( Bucharest). Sign back into Facebook. In FB settings it’s shows me out of Ontario. Lol.
6 I was logged into Utah for approx 3 min then back to New York. I’m on the west coast I don’t understand why I keep getting redirected to New York
Won’t connect 1/5
I really wanted Norton’s Privacy for use when I used a public WiFi. I’m a fan of Norton’s and highly trust them. Problem is that it won’t connect to public WiFi. I’ve tried repeatedly to get it to work. I tried at the hospital and it just kept trying to connect but wouldn’t. I tried at several department stores and it says I’m not connected to the internet, but I check and I am. I retry and it says the same thing. The only place I can get it to connect is on my own private network. I considered keeping it in hopes that a fix would come through but decided to unsubscribe. It would be my number one choice but unfortunately it is not going to work for me. I use an iPhone. Hopefully others will have better luck. The interface is easy and straight forward. I really wanted to like it.
I want to cancel the subscription 1/5
I want to unsubscribe my unwanted auto renewal of this. I couldn’t log in nor cancel the subscription. Please do something for me.
They say you can cancel from app but you can’t
Much better now! 5/5
When I first wrote my review, it failed to connect at least 95% of the the time, which was incredibly frustrating, and rendered the product essentially useless. The connection issue was resolved shortly thereafter, and it works like a champ now. I still don’t do risky things on public WiFi, but I feel much more secure knowing it’s there.
Room For Improvement 2/5
Norton VPN seems to work as advertised, when it’s connected. Here in lies the biggest problem with this application, staying connected. It constantly drops out and fails to re-connect automatically. Definitely room for a lot of improvement.
Not happy 2/5
This app has a lot of potential; however, it does not work consistently. It's always disconnecting itself. If not fixed soon, I'm going to pay for something better. It's makinge doubt my security on my PC which I pay for. Plz fix
Didn’t want 1/5
By Minnie art
Did not open the app or use it .I don’t need it.
Would not get past trial screen 1/5
And tech support was worthless. Made me sit on hold for several minutes while trying to give me refund. I eventually had to hang up to call Apple which still hasn’t happened yet.
Have on five devices 5/5
By Bone Vivant
Some loss of internet speed, bot easy to use and seamless.
F* these people 1/5
Uses fake "you have a virus" uncloseable scareware popups to advertise app.
Newest vs is buggy 5/5
It was great till update now it is buggy and asks for email and password every time... just say no!
Must have 5/5
Superb protection. Must have.
Weird application 2/5
By Rei Diesel
Installed as a trial and then spent a lifetime trying to figure out how to disable this trial, whatever explained in Help is far away from reality... I would not recommend it...
How do I cancel subscription and pending payment if I never had a subscription?
Good company mediocre App 4/5
After my review below Norton tech had me try several things including reinstall, which seems to have worked. I rarely lose connection now - great app
I like this App but I often lose VPN connection and have no way of knowing since the App does not have option to notify loss of VPN connection. Also must reboot my iPhone 7 sometimes to get a VPN connection. Fix these issues and have definitive 5 star, until then it is a 3 star, but since has Norton behind it, pushes it to 4 star
I like the updates to the VPN but the drop of VPN connection has come back and I only find out by checking the APP. I have Norton Core router and wonder if there is a conflict there.
I have been using the product now for about a month and I am very satisfied with the results. Thank you very much.
Worst VPN ever 1/5
By Johnnis, the man
I previously used other free VPN that were always connected. I decided to get a paid VPN and got the Norton WiFi Privacy because I have other Norton products I’ve been satisfied with. Big mistake!!! All this product keeps doing is tell me that I am connected to an unsecured network. I thought the reason for getting the subscription is to get automatically connected. I have to waste my time switching apps to turn on the stupid WiFi privacy more than one hundred times a day instead of the app providing continuous protection. If I don’t remember to or otherwise don’t turn on the app, then I will be surfing unprotected. Bad Norton, bad.
Fantastic product, and company 5/5
I have been using Norton for many years and I have never had any issues what so ever. I use it on my Mac and my phones. Always keeps me up to date on info and anything that should come up. HIGHLY HIGHLY RECOMMEND! A must for anyone who uses the internet for banking, emails, or anything online related.
Good when it works,but could be much better 2/5
By Black Lace
Thanks for fixing the issue of mobile connectivity - still having issues accessing mobile websites with VPN turned on- VERY frustrating! A quick fix would be AMAZING an restore my faith in Norton products!
How do I cancel my 30 day trial?
Bug fix requested 2/5
I would rate this app 5 star if I didn’t have to continually log back in with my password on all devices every time I use my devices. Hoping this is resolved soon.
Seems secure 4/5
The VPN seems a little slow connecting at times but it’s very much worth the wait time if just to ease your mind if you’re forced to use public WiFi. A perfect example was during a long stretch I was forced to take in a hospital..
No free trial really 1/5
I clicked this app in the App Store for a free trial and it billed me the same day. Rip-off and now I cannot locate how to stop the trial and unsubscribe. Two days later and I am still searching.
Didn't same login when check box selected. 3/5
Works good but had issues.
Didn't remember login information even though the check box is selected.
Would be better if when switching devices You wouldn't have to agree to terms and login and select region everytime.
Norton WiFi Privacy 5/5
I’m satisfied with the functionality of the program. While in the trial basis, I used the program to test its operability and practicality to ensure there were no systemic problems. I noted there was no decrease in performance and/or speed while utilizing various programs. The program functions as it was designed and as described in the information provided. Therefore, I didn’t hesitate to convert from the “trial” basis to purchasing the product for ease of mind in protecting my data.
I loved 5/5
Best thing i buy for a long Time!!
Piece of mind 5/5
Safer online with this app.
Fast and Easy 5/5
Good speed and easier to use than other VPN services I've tried.
Great App 5/5
I’m loving this App! It was a little dicey switching to my new phone, but it worked out ultimately.
Best VPN yet 5/5
By Dustin Howl
Works better than any other VPN app I’ve tried thus far.
Works as expected 5/5
After several weeks is working as it should.
Connection problems 3/5
Unable to connect for the last few days to Norton’s VPN service. Norton is reporting the issue has been resolved and suggested restarting app to fix, unfortunately this has not worked for me. Only way to resolve the issue was to delete app and reinstall.
Lack of reliability and customer support is the reason for 3 stars.
By el compa chimpa
esta app es muy buena, nomas que si gasta un poco los datos pero bien bale la pena.
LEO FAMILY 5/5
Only VPN /ANTI IDENTITY/THEFT-MALWARE-SPYWARE protection my family TRUST!!! Best protection-WORTH every dollar ,will never go back to what we had . Thank you NORTON !!!!
Was a little worried about some other reviews causing slowness.
Glad that I got this.
No noticeable browsing speed lag.
Satisfaction of using public WiFi without any fear of my data being compromised.
Doesn’t Work 1/5
VPN will not even connect on iPhone 6s+ or iPad Air 2. Cancelled my free trial and will not be purchasing.