Does not work for all restaurants 1/5
By Davey Joe
Check the restaurant. The one I check in on does not use it and the app said I was in line.
No Wait Where? 1/5
I downloaded the app for the No Wait, I was given a wait time of 12 minutes, I went in after 4 minutes, watched 4 couples walk in after me with my now 8 minute wait time be given a 15 minute wait. I watched the four couples go ahead of me, so I told my husband to place our name on the list. Guess what? They gave him a 15 minute window also, he was called and they never called me!
Good to wasted app 1/5
A couple of years ago my favorite restaurant used this app. It worked great then somewhere it changed and we would be seated before the app even knew we were waiting. Now the restaurant I frequented have all dropped this. I imagine being purchased by a [email protected]
!!? yelp didn’t help. Delete.
Two Fails 1/5
Two times in a row this app fails to “no wait” we show up to locations and still have to wait an additional 40 minutes, UNACCEPTABLE!
Doesn’t help 1/5
This app apparently was malfunctioning when we tried to use it (or at least the was what the restaurant said). We arrived at the time the app suggested, after checking in 40 minutes early, which was the listed wait time. When we arrived we were told it would be another hour wait! This restaurant doesn’t take reservations and all over their website they say “use the Nowait app!” We were thinking of making backup reservations somewhere else, but decided not to because this restaurant was so confident in their process based on using this app. Big fail.
Completely not accurate 1/5
This worked the first couple of times I used it. Now it’s never accurate. Tonight it told us the restaurant had a 10-20 min wait. I got to the restaurant and they told me that the app told me 13-28 minutes and that is was a 30-40 minute wait. Then the hostess proceeded to tell me that she hates the app and we shouldn’t use it.
So frustrating. Why do restaurants use it if this is what happens.
Nice if you only eat at Chili’s 1/5
The description billed itself as an app that will let me see the wait times of restaurants near me. There are dozens of restaurants near me. It only shows wait times for On the Border and Chili’s and one or two other places. That’s not very useful.
Horrible App Ethics 1/5
You should not force people to download your app. There is a link in the SMS why can't you show our position in the queue there. By your own admission on your website you know it's enoying. If it's enoying don't do it!
That being said. You decide to make force consumers to download your app. The least you can do is make sure it works with all phone numbers.
Great when used appropriately 5/5
By Que Es
We’ve been to several restaurants where the app works great and we walk and and are ready to be seated. There are some restaurants that probably are too cheap to buy the actual “Nowait” product and have limited abilities to use the app for their restaurant... those are generally the restaurants that move you onto an actual list when you check in. I’m sad that the app is moving to Yelp :(
Practical usage 1/5
By Iowa Tested
Not enough restaurants on it in Des Moines to make this meaningful
Track my location 1/5
By non-ya 7
You have to allow them to track your location, I deleted it shortly after downloading!
Will not use again 1/5
Checked in for Toby Keiths and app said 9-21 min wait. Upon arrival we checked in with hostess and were told the app is incorrect and there was an hour plus wait. Waste of time to use this app
Would have given it zero stars 1/5
Can’t search for restaurants without permitting the app to use your location. I value my privacy Let me search by zip code. I
Cactus Kirkland - do not honor the line 1/5
The restaurant’s suggested wait time was 15 mins when looked at the app. So we reached as suggested by the app. But the restaurant did not honor the time and we ended up waiting in line for 15-20 mins, same as if we would have just walked in instead.
Glitchy app, be careful! 1/5
The app interface is nice, but a huge issue needs to be fixed by developers. You have to completely close and re-open in order to see a refreshed wait time. Tonight we waited for dinner and thought there was no wait time so we could leave whenever. Turns out we had to restart the entire app only to learn the wait was now over an hour. This is a key feature of the app and needs to be fixed OR an alert needs to come up when you open the app telling you to completely close and reopen in order to see correct wait time.
Live it 5/5
I love it
too limited 1/5
cannot search for places outside of your immediate area.
More restaurants 5/5
I wish more restaurants would use this handy app!! There are only 2 in my area.
No wait ...no more (yelp :/) 1/5
No wait was wonderful until this morning when I tried to used it at First Watch! It is now a part of Yelp and does not work! Link just circles possibly because I don’t belong to Yelp nor do I want to! Sad day.
So far it’s been great 4/5
By Moose JSS
Don’t forget to respond via text when you arrive so they count you as present
Dave k 5/5
By dave kk
I use this app constantly. I can’t tell you how much time it saves me and really determines where I choose to eat.
By Claire Kwe
I tried using this for a restaurant because that restaurant forces you to use this ridiculous app. Everything seemed fine with it telling me how many people were ahead of me and whatnot but then at some point it randomly stopped telling me that and when I got to the restaurant they said THEY HAD NO ONE BY MY NAME ON THEIR LIST. Then the hostess went on to say that sometimes the app glitches and that I could put my name on the list now and wait another hour and a half! This app is a complete disgrace not giving update notifications or anything and just glitching so people don't even show up the restaurant's list. I'm furious and will never use this app again. Complete bullsh*t
Why must I let you have access to my location 2/5
Seems like an app interested in knowing where I always am, and collecting a significant amount of data from me. I should be able to search for locations with keyboard input, rather than giving access to my location.
Should be called LONG WAIT. 1/5
I have had several bad experiences with Nowait. I don’t recommend it.
Texas Roadhouse lied on Nowait. 1/5
By KISS always
Turkey Creek Knoxville location, Oct 20, 2018. Status said come right in. Actually arrived to be told 15 to 30 minute wait with line out the door. Should be able to report abuse.
Horrible app. DO NOT USE IT 1/5
Followed the arrival time from the app and it got us here 45 minutes before we were able to actually get a table. The hostess and wait staff said that it happens all the times. Don’t bother.
Garbage App 1/5
It doesn’t refresh!!! Checked out the wait at a delicious place that always takes forever to sit down at and of course I showed up expecting no wait like the app said and instead found an hour long list. What’s more irritating is the staff told me about the shortcomings of the app when I arrived, why do they keep using this trash.
Recommended arrival time is a joke 2/5
That app recommended a 10:32 arrival time. I arrived at 10:30, the restaurant says I still have 25-30 minute wait. Apparently when you check unit gives you a range of 22-44 minute wait. The recommended time is based on the 22 minutes. Not worth it at all. Only good for checking to see how busy a restaurant is. From now on, if there’s a wait, I’ll go someplace else.
Great app 5/5
We’ve used the app several times, and so far it’s worked fine.
By the doctor953
Need ability to just search. You do not need to know my location just let me choose the place when I search.
No Wait - not even close 1/5
By BPB - MN
Don’t use this app until they fix the restaurant refresh rate, if it even refreshes at all. I have had restaurant hosts recommend I call instead of the app. I walked into Red Rabbit in MN expecting 0 wait, turned out to be a 1 1/2 hour wait. Glad I paid 2 hours parkings for the 5 minutes I was there.
Annoying feature 1/5
I don’t like being forced to leave a review.
This app doesn’t work. Terrible experience 1/5
I downloaded this app as a restaurant that we wanted to go to was using it. We got in line via the app, and were told our table would be ready in 40 minutes. We arrived about 35 minutes later, and were told there was 1:30 wait for dinner and that “that app doesn’t work”. We went elsewhere for dinner and I’m deleting this app.
By WOW GREAT!!!!!
1st use with friends from Illinois awesome and will definitely use again 👍🏾
Decent app with some head-scratching flaws 3/5
Generally speaking a decent app. However two critical and puzzling flaws:
First, if you stay ion a specific restaurant page it will not update the wait time - for instance if you are driving to the restaurant, by the time you get there a waitlist may have formed and you won’t know until you get there.
Second, even if it says “come on in” there should be a way to put your name on a list to reserve a spot.
If they would fix these issues, it would be a great app
Works great 4/5
App works great. Look, I get that you’re excited about being connected through Yelp, but please turn off the nag screens. I don’t need a reminder about Yelp every time I go into the Nowait app. And please remove the little reminder at the top of the app.
It worked 4/5
It’s kinda limited on restaurants but it had the one I needed (Pluckers in Arlington) saved our seat almost an hour ahead and dodged a near 1 hour wait into 15 minutes when we got there. It works honestly. So a solid 4 Stars from me
Doesn’t always work 1/5
Nice if it works
Very misleading 1/5
First Watch in Hilliard showed as Come On In so we drive an additional 10 miles from Dublin to have a nice brunch. Got to First Watch only to learn that the app “was down” and it was a 20-25 minute wait. If the app isn’t working don’t list as an option much less an option with no wait. Not sure who is to blame - First Watch or Nowait but I’ve lost faith in both. Lack of customer awareness.
Update erased profile 1/5
I’ve been using the Nowait app for years now and today when I opened it up to use it my profile was missing no name no email no history. They just did an update and it wiped everything out from my account.
Forced Reviews 2/5
By Business TRV
While this app may be a time saver, since you don’t have to wait at the location, it forces you to review every location you visit. I resist using this reservation app
Questionable accuracy and limited features 1/5
It will tell you the wait is 1 - 11 minutes, and when you show up at the suggested time, the wait is twice as long. The position in like never seems to update.
Description says you can make a reservation and walk in with no wait- that is a lie! This app serves absolutely no purpose whatsoever! Completely useless!
Did nothing to shorten wait 1/5
Used this at Dougs Day Diner in Loveland 9/2/18. It did absolutely nothing to shorten our wait. We waited at least an hour and watched them take people as they came in that had NOT used the app. We were in line with everyone else. I would not use this in hopes of getting ahead at all.
Doesn’t do the one thing its meant to. 1/5
By oliver twain
This app literally just doesn’t work. I made a reservation at the friendly toast in Portsmouth. Told us the wait would be an hour. We got there when it told us to, had to wait 30 more minutes. That became an entire extra hour. Don’t bother with this app.
Doesn’t Refresh 1/5
By Dookie 2x
Horrible implementation. I tried saving a spot in line at a popular restaurant and it wouldn’t allow it since “there was no wait”. I kept checking periodically while we were on our way and it consistently said “no wait” “come in”. We get to the restaurant and there’s 14 parties ahead of us and a 50min wait. What’s the point of offering this service?!
Appt not current 1/5
Appt said no wait and we got there and 30 minute or longer wait, yet Appt still showed no wait.
Long Wait 1/5
By Pinecone Farmer
Should rename app to Long Wait. It makes absolutely no difference if you use this app. You wait just as long when you arrive.
This isn’t for reservations! 1/5
Okay, Saturday night, party of 6, one in a wheelchair, call the restaurant Friday, “oh, you’ll have to use the no wait app. Uh, okay. Finally find the app, not on the App Store search, it only gives you the restaurant employee version of the app. Had to find it through the restaurant website. Register, look for the restaurant, okay now we’re getting somewhere. No wait, that’s cool, but it’s only noon, I want to arrive at 6. No way to reserve table for that far in the future. I’ll start looking for restaurants that can offer real reservations, this app is poorly conceived and designed for the restaurants convenience not the customer.