Bad user experience 1/5
By P Todd
Not even a basic search is provided.
NPR fan 1/5
Everything good about the old app is gone and this is truly terrible. It is not really a mobile app at all. The stream constantly goes out, forcing you to go turn it back on, and it doesn’t always come back on; frequently the app completely freezes. The playlist was the best feature and now gone. So many have complained about this because it was a major draw. Being able to listen only to the most recent show is a big bummer. I’ve resorted to my laptop to hear segments I missed (again, not mobile). And when streaming that most recent show on demand, when it (inevitably) stops working then you have to go back to the very beginning and skip through all the stories you’ve already heard. None of this is possible if you are driving. Aren’t mobile apps designed to be mobile?? If you like being wedded to your phone and don’t want to use this in the car, then this is the app for you! Seriously, what happened? Are you at all concerned about people actually want?
Feels like an old app 1/5
• There are no way to search for content.
• Images are not zoomable.
• Articles mention links or videos –this video or take a look here– and there are no link nor video.
Why releasing an app that's not better than previous versions?
Slow, doesn’t keep place in playlist, crashes 2/5
Constant off line notification 3/5
More reliable than the old app. Consistently pops up a notification asking if my device is offline while scrolling or entering in to a new article while my device is connected to WiFi or cellular data.
New update is terrible 1/5
By DC KOP
I know people sometimes have trouble with change, but this isn’t one of those things. The new update is really slow, will stop playing often, does not seem to have any programming from more than a few days ago, and very important for me… they took away the ability to make playlists. I take public transport a lot, and having a playlist made helps. Also I love to fall asleep listening to this app, but now I can’t listen to anything other than just one show or one program. Yes it may look better than the old app, but it’s functionality is way worse. I’m really disappointed that NPR did this. This app used to be part of my day, but now I’m starting to use it less and less. And honestly...maybe there is a little bit of conspiracy theory here, but maybe they made this app worse to get people to use the NPR one app which is also bad, but not as bad as this is. NPR, please please please change this back, or improve the functionality, and for the love of God please add the ability to have playlist! Or just delete this in force everybody to use the NPR one app.
Has anyone been fired over this yet??? 1/5
I’ve never felt compelled to write a review on an app until now. I STILL DESPISE this redesign. Why tear apart an app SO many people loved just the way it was?? Wasn’t that the point of creating that awful NPR One app instead? Everything was so clean, sleek, and user friendly prior to this update. Making playlists, navigating around, ability to read later (for those of us frequent air travelers), and overall visual appeal were all great. The NPR News app was one of my favorite apps of all time. I donated $20 a month to NPR in large part because I loved this app so much. This update makes the app cluttered and not at all appealing. If I can’t figure out how to get full functionality back that I had before, I plan on deleting it within the next few days. Along with my sustaining membership. Thanks a lot.
New app awful 1/5
Buggy, less useful than prior version. What were you thinking? “Let’s limit options for our listeners and donors”
By Stupid now
Why why why?!?! Will have to get news somewhere else because this app and the loss of the playlist is terrible. You have ruined my mornings!
UPDATE: Thank you NPR developers for responding. I have figured out the quirks of your app. I just hate that now other apps interfere with it stop the stream.
Why did you take away the old app and replace it with something so terrible and buggy 1/5
Bring back the old! This app is garbage. Every other day I have to re-save as primary my station because the app forgets AND I can only save one :(((
Also other annoying things but others have already covered.
Bad rap for bad app 1/5
New app is awful, triumph of graphics over substance, and don’t get me started on public radio privacy policies.
After stating strongly how much we are valued and our policy is respected take a look at NYC and NPR on the web at how many tracking cookies are on their sites. Holy Moly!
So, found a way to go back to old app. Will never update again until someone at NPR decides to listen to their listeners.
Major step backward 1/5
This new version is terrible! Two major problems: 1) Playlist functionality removed. Playlists were critical and an important way I used the app. 2) The live feed audio is just plain glitchy. I listened live on the old app daily for years. It almost never had problems. After upgrading the app, I constantly lose the feed and can’t get it back. I always have to close and reopen the app and often I have to reboot the whole phone. New versions should make things better not worse. I will be searching for other ways to get my news fix.
Basically useless 1/5
Won’t run. Doesn’t have option to remember local favorite stations. I use my local stations
Web page to stream instead
Not The Same 2/5
The NPR app is a shadow of its former self without the playlist feature. And it sounds like they’re not planning to bring the playlist back. So very disappointing.
(Update: Thanks for your response. It gives me a glimmer of hope that the playlist could be reinstated after all!)
Please bring back the playlist
I really miss the ability to share NPR reports and the new format is not as easy to navigate as the old.
Restore the playlist. Stop making excuses. 1/5
“Nobody wants to use NPR One? No problem...we’ll just get rid of everything that makes our other app useful!”
Because NPR deleted the playlist I went from an everyday listener to never listening. Good job, folks.
I miss the old app 1/5
I used to be able to reload the app right before a flight took off and then read everything without an internet connection. No more. I even tried loading each article individually, but without an internet connection, the content doesn’t remain available.
Incorrect Local Stations 2/5
I listen to NPR in my car nonstop. If I arrive home or at the grocery store and want to continue listening, I would stream from my local radio station to my phone and continue listening while running errands. Now I cannot find my LOCAL station. When I enter my zip code to find my station, I get stations that are between a 30 minute and 2 hour drive away. And these stations are never playing the same story I was enjoying. Please give me the ability to listen to my LOCAL station again!! Two stars is for this version of the app only.
Say it as it is’awinner’
Can’t save multiple stations 1/5
By D&C's Dad
Why would you remove functionality on an upgrade? I listen to multiple stations nationally through the old app, all bookmarked. Now I have to search every time. Really?
I miss the old app... 1/5
I used to make a Playlist to listen to but now I have to either listen to all of the stories or choose the stories one at a time. I have switched to NPR One or liayenjng thru the Apple Podcasts. Please change it so we can make our own playlist!
Streaming doesn’t start or starts very slow 1/5
For weeks now, streaming just stops. Very annoying.
It’s definitely your app, not a network problem for me. Every time the stream stops, I have to close the app, and tap the stream again, which takes a few more seconds to start. When it does, I get another member-supported announcement from the station. Sometimes the live stream never starts. Totally irritated with what’s happening to streaming NPR. I can’t use the app for the station because it has issues too that annoy me. Why not just have an app that does only streaming?
The new version of this app is terrible. I was happy with the old one. This one can’t find my station, everything is extremely slow, it loses the stream all the time and it’s just clunky.
Old version was simpler but worked 2/5
Having trouble getting the streaming to work quite often compared to old version. Really no longer using this app as a result.
Big disappointment 2/5
June 2018 - Finally updated my app after several years of heavy usage of the last few versions. Big mistake. The last few versions had a few shortcomings but nothing that couldn’t be worked around. This version has lost so many features, such as my station list and playlist, I doubt I will use it much. I love npr, but the new app version, not so much. (I also fear the low ratings for the app will keep potential new listeners from trying it and discovering how great npr is with its solid reporting, low hype factor, and minimal advertising.)
Qualms with newest version 4/5
I love the look of the newest app but my only qualms are that it doesn’t save my primary station, even when I select it to do so (the old version kept my favorites saved). It also never reconnects to the radio when I’m switching wifi’s or between data and wifi; I’m required to reselect the station and hit play again and wait for the opening advertisement to repeat itself (this happened with the older versions as well).
Save my primary radio station 1/5
Every day I have to tell the app my primary radio station because it never saves. Every day. Fix this!
You totally ruined one of my favorite apps 1/5
Look I know you want to be all hip and join the short-attention-span revolution but for heaven’s sake, you have butchered one of my favorite apps. No playlist?! And how do I listen to a list of pieces on various topics which interest me? This app is a huge disappointment and rather than making me want to listen to podcasts in it—I do have a podcast app I like but it’s not the confusing and inexplicably-organized NPR One —it’s just making me not almost ever listen to NPR. You people have got to be kidding, this app is a catastrophe.
No more offline reading. 1/5
I miss the old app for one reason: you can no longer sync the news and read while your phone doesn’t have connectivity.
Why did you do this?
This was a great feature for me. I would sync before a flight and then could read during the flight.
No more offline usage! 1/5
By Sly DFW
One of the main reasons NPR app was my preferred choice for news was that the content (once downloaded) was available to read even when there was no Internet available. This was very useful in subways or on a plane. I’ve made a mistake downloading the latest version and now the NPR app is useless to me.
Developers! What were you thinking?
HATE the new update 2/5
This is awful. The text is so tiny and the gray is so light that I have to use magnifiers to see anything. Plus you got rid of the playlist feature—everyone’s favorite. Which millennial on your staff came up with this? Seriously guys? Bring back the old app. PLEASE!!!
By Ferrous Patella
Judging from the other reviews, NPR needs to recheck their data on how many people used the playlist feature.
Oh my god what have you done? This version is terrible! I can’t find the programs I used to listen to and I can’t save more then one ‘favorite’ station. I hate this do much!
Update is a downgrade 1/5
Please restore old features from the previous version of this app!! 1) Doesn’t save my primary station, no matter how many times I do it. Every time I open app I have to find station again 2) I thought “Recently Streamed” would be my work-around for this but there’s never anything listed in there 3) Can’t save more than one favorite station 4) Playback button is glitchy and takes a long time to start playing after it has been paused 5) Can no longer add stories to playlist to listen to later
bring back the playlist 😡😢😢😢 1/5
Used to use this daily now it is completely useless. If someone makes an app that creates a playlist I will pay for it even if it is a subscription.
App consistently shuts down after 20-30 seconds 1/5
I have deleted it, re-downloaded it, etc and this app simply will not stay running. How disappointing.
Full page adds, please stop 2/5
I support NPR, for two reason’s
1) Great reporting
2) No advertising during the program. I don’t mind a short mention of a sponsor’s name but that’s it.
Now the app has full page adds.
I’m so tired of the non-stop marketing that surrounds me throughout my waking day. Please remove the adds and bring back the old app and I’ll restore that 5 star rating.
No search feature! 2/5
This was a much better app when the search feature still existed. I like the ability to scroll through shows, but the app is useless for me without the search.
Crashes all the time, no search fxn in on demand. Worse than the previous app. If you are the programmer who made this app you should really lose your job.
App won’t update since May or open articles 1/5
So frustrating, my favorite news station! When I open the app it still says May 22 and is frozen. If I try to open news article alerts, it just goes to s blank page. Please get it together, this is an important news source for people!
No live radio 1/5
Live radio doesn’t work. It doesn’t load, doesn’t give me an error message, doesn’t fail, nothing happens. This is the only thing I use the app for, and I’m a sustaining member who ditched my huge analog radio in the bathroom years ago for a small bluetooth radio, so I have no backup for Morning Edition while I get ready in the morning. I’ve been getting ready in silence for 2 weeks or so now. Please fix! I’ve tried with my local station and other stations around the state; I don’t just want your Morning Edition playlist… it’s not the same!
Old NPR App was better 1/5
This new app is a 100% fail compared to the old one. You used to be able to list your favorite stations from around the country then click on a favorite and immediately be connected. This new version removes that option. They’re saying “You get one station and you’ll like it!” Unfortunately, my support of public radio stations will be withheld until they fix this.
Glitchy streaming 3/5
By Late Nite iPodgal
The new app can’t seem to hang onto the stream of whatever I was listening to if I happen to open another app with audio. Once the other app is done, it doesn’t always switch back on its own (although I don’t know how these things are programmed so maybe that part isn’t NPR’s fault). I have to go in manually to restart the stream, but then it freezes and won’t come back to life. I have to close the app down entirely, and even then, sometimes it doesn’t start back up. What gives??
Once great ap ruined. 1/5
Loved this ap. New version has me searching for alternatives. Can no longer keep local station favorites from around country. Doesn't work half of the time. Bizarre turn. I would reload old one in a second. At least i have it on my ipad.
Bring Back the Old 2/5
By BK Lawyer
New version is clunky and glitchy. Want to be able to add segments from a show to a playlist and click through. The “play all” function doesn’t work which means having to hit play after every segment. Not really workable while driving.
Bring back the old app! 2/5
Loved the old app- new app version is terrible and takes away great functionalities! I miss the playlist and also on old version it was easier to browse NPR programs as list. Who had the terrible idea to make all these changes!!??
Crashes on launch of live radio. 1/5
Crashes on launch of live radio, beta just crashes on launch. (IOS) Neither version stores selected stations like it should, ala iHeartRadio. Changes look nice but worthless in the face on non-functioning live radio. Find a new developer.
Get it together NPR 2/5
The app is super buggy. The old one wasn’t pretty, but it worked atleast.
Good at what it does, horrible for the features it left out. 2/5
The new app has a better media player, with great pause and fast forward and rewind features and overall is more stable and reliable. That’s the good news. The bad news- they totally did away with the playlist, making it absolutely impossible to save individual episodes and play them whenever you want to. You’re now limited to selecting the current days version of each program, if you don’t listen to the entire program before the next days program comes out, you’re totally screwed, there’s no way to go back and listen to The previous one. Also every time you exit the app and come back it completely forgets where you were in the list of episodes for the days program, you have to basically start all over and manually skip ahead. A lot of wasted of time skipping things I’ve already heard just to get back where I left off listening. It’s basically killed the enjoyment of the app for me and made it nothing but frustrating. I know you guys are trying to force people to listen to the local stations more in order to support them but this is ridiculous. I don’t know who sat down and designed this thing but it seems to have deliberately omitted the very best features of the previous app.