Layout doesn’t fit iPhone XS 2/5
Small UI detail that impacts the overall experience on the app negatively. Small investment to make a big improvement in user experience.
Great content, iffy app 3/5
You all make the best radio — that’s what you do. So it’s understandable that iOS development isn’t your strong suit. It’s a shame that one of my most used apps has so many quirks and missing features. I’m glad you added CarPlay, but it’s pretty buggy.
I think there are a lot of listeners who would gladly donate to an iOS development fund. Please add a button to make a donation that’s earmarked for a more user-friendly iOS app. :)
Overly fussy, over-curated, disappointing 2/5
I want to like this app, but find it annoying to use on a regular basis. Can it give you the basics? Sort of. But you have to keep tweaking it. Can you find the NPR shows you want? Oftentimes, no. Search engine regularly doesn’t find podcasts, shows, stories - can’t even find On The Media, even though NPR is currently pushing the podcast within the app! Too much appears to be missing to make this a replacement for finding individual podcasts, stories, etc., on my own. Feels like a curated version of NPR, and not the version I want. The UI is not friendly. Hard to understand how to get more of what I want.
Great content, but some features lacking 4/5
I love using NPR to listen to news and discover new podcasts. However, this app has not been updated since last year. It has still not been optimized for iPhone X/XS. Also, you cannot listen to live radio within the app. Selecting live radio will launch safari, and you have to listen through that. NPR really needs to update this more, as it is an essential way of listening to them on mobile.
Massive battery drain 1/5
By C Rattat
Since iOS 12 this app drains the battery at an incredible rate - 10% per minute. I’ve never seen anything like it - I only use it now when my device is plugged in. It’s not a mobile app: it’s a stationary app. I keep trying and hoping. Thanks.
Great content, awful app 1/5
I support NPR. But this app is so frustrating I'm wavering. Return after a long enough break, and one is given the option to "catch up" (meaning get the latest 3 minute news summary) or "resume" (meaning continue from where one left off). Often this just doesn't work, and trying to find the news summary any other way seems impossible. It's frustrating because it seems obvious that access to the latest news summary, when desired, is what most people would want. Second, after the summary, some stories run automatically, and while you can skip forward to the next, you can't skip backwards! (Got my hands full, missed some of that story that was just on, want to rewind, and... can't.) This smells of "we know what's best for the user" nannying. No! Please just give the users the obvious controls they might want. Finally, the app itself is labyrinthine and very confusing. There's no need for this. NPR, please get some app designers who know how to put the users first, instead of trying to handspoon them what they often don't want.
Get the NPR app instead 1/5
Everyday I listen to the NPR app they advertise for NPR One, but this the most clunky, inscrutable apps I’ve tried using. It’s impossible to navigate.
Battery problems 3/5
I use this app every morning to catch up on the news. But it always takes 10% of my freshly charged battery during my 10 minute shower.
My daily dose of reality... 4/5
I love this app! I’m tuned in daily to the news and my favorite podcasts. I just wish it had an Apple Watch extension.
Battery Hog 1/5
This app will drain my battery 50% over the course of my 30 minute commute in the morning. No other app I have does this, even those that are data heavy. I can only assume that the content for this app is not compressed enough. It's almost all spoken word, 96kbps mp3 should be sufficient. Would be great if the developers would investigate the battery usage problem. Would be even better if one could select the streaming quality level.
Amazing content, awful app 2/5
Still not updated to work with the iPhone X and more recent screen sizes.
No live radio 1/5
I know the app does a lot, but I was directed to download it in order to listen to my NPR station live.
However, when you use the app, and want to listen live, it just redirects you back to the website on safari. It also requires a password / data dump before it lets you get that far.
I love NPR, but this app really isn’t helpful and kind of annoying.
Pandora It Ain't 3/5
By boo on nyt
This app is great for catching up on the news and for discovering new podcasts. But when I find a podcast I like, I go to Stitcher to listen.
What the app needs:
Fast forwarding. I don’t mind being forced to listen to ads, but there are times when I want to move ahead in a segment.
“Not interesting” button
Without a way to indicate stories you don't want to hear, it will keep feeding you items that are not of interest. I want zero music reviews, but no matter how many times I skip them, they keep showing up. I have to skip at least 5 stories for every one I like.
A way to go back
The fast forward button skips the rest of the entire story. If you hit it by accident, the interesting story you want to hear is gone forever.
Terrible interface. Terrible functionality 1/5
I love NPR. I loathe this app. It’s clunky, cumbersome and frustrating. The sleep timer doesn’t work. And, when you add shows to “listen later” it’s nearly impossible to navigate to that list — and once there, you cannot edit it. Ugh.
I do not like this app 1/5
I have not liked this app since it was put out. It is really just terrible. If NPR really wants people to donate, all they have to do is make this app without the constant nagging about donating. Just offer a paid version without the nag ads.
Optimally it would also have a 15 second jump forward too so we could quickly get back to our program after spending 15 minutes to find it again after the app crashes, but since this won’t give NPR any money I doubt it will be implemented.
I am now supposed to sign in to use NPR One, which I never had to do before. I’m deleting this app.
Need to fix CarPlay 2/5
Someone is going to get into a car accident trying to use this app with CarPlay. The UX bugginess needs to be dramatically improved before it can be used in a car without a passenger actually operating the app.
Great content 3/5
By A typing monkey
This app has great content, but there are some problems that cause my phone to heat up like crazy. This is the only app on my phone that does this. I literally don’t use it most of the time out of fear that it is damaging my phone.
Love NPR, Loathe this App 2/5
Buggy, shows take forever to load (even on WiFi), crashes, and always restarts podcasts/shows if you don’t listen to them in one sitting. Obnoxious.
Dumb concept 1/5
If NPR ran Netflix, you’d have to let their “algorithm” show you ten episodes of Girlboss before you could watch an episode of House of Cards.
This app is NPR’s way of propping up the crappy content that nobody wants to hear, instead of just doing the merciful thing, and killing off the bad shows.
Give up, NPR. If your listeners wanted this app, it would have happened by now. Stop cramming this abomination down our throats.
Awful. Not intuitive. Just an assortment of apps 1/5
The NPR regular app was far superior until they took away the search function. This app is awful. Now NPR has two apps that don’t work function well. NPR one does not know what I want to listen to, no matter what the engineers think. Wading through NPR one is cumbersome. I deleted it after a month.
By Jensen G
I use this app every day and deal with all its glitches for a continuous NPR listening experience (but can still skip individual stories).
The glitches tend to be the audio spontaneously starting even when I’m not in the app, as well as a fair amount of random crashing. Also it has not been modernized to accommodate the iPhone X display. I tried the other NPR app but this is the only one that easily lets me continuously stream without having to mess with a bunch of settings so I am holding on to it for now and hoping it eventually gets some TLC.
App Needs Major Overhaul 2/5
By Payton Garner
I don’t understand how an app ranked around #30 in the News category could be so neglected. iPhone X has been out for 16+ months and you can’t even update the screen layout?!
I use this app every day because of the content and I have so many things on my wishlist like...
- More Intuitive Layout
- Apple Watch App
- Dark mode to save battery on iPhones with OLED displays
- Quicker access to Nation Newscast and Local Newscast hourly updates
- No limit to “saved for later” stories (seriously, 20?!)
- Maybe actually let me resume where I left off instead of forcing a refresh and playing the National Hourly Newscast when I go back into the app at a later time
- Easier category/story browsing (with some pictures!)
- Longer recently heard list
- Better formatted story sharing emails with unique subjects, etc.
- “Mark Interesting” button that actually works from the play card on iPhone’s media controls
- Easy way to donate to NPR using Pay right from within the app.
...I could go on. But when you update the app like twice a year and can’t get even get these VERY basic UI updates done, I have no faith you’ll ever be able to innovate.
Please share this with whomever can allocate you some money for developers.
Excellent for a certain type of user 5/5
By Slippery Pete
I understand the complaints of some other reviewers. If they are experiencing crashes or very high data usage then there is a problem. I haven’t experienced these problems.
I live overseas and miss NPR and this app is absolutely perfect for me. It’s like an intelligent radio station in that there is only some user control, and for the most part it will play what it plays, learning over time what kinds of programs you prefer.
If I wanted an NPR podcast portal this wouldn’t fit the bill. But what I want is an NPR radio station that allows some control but otherwise plays a mix of familiar and new content, with little to no interaction by me, and I love it. It plays and plays and plays while I work around the house or office, occasionally skipping a show here or there. Perfect. Bravo to the developers for delivering so well on a somewhat novel concept.
Love NPR, App needs help (Broken for Carplay) 2/5
Used to use this app daily! Great to turn on and get the latest NPR content on drive home. I eventually purchased a new car with Apple Car Play, and even more excited that NPR One app worked natively with it!
We'll that excitement turned into major disappointment as it crashed it every time I tried to load the app. I did research and looks to be a well known bug that has yet to see a fix.
I eventually uninstalled NPR One app altogether and now use TuneIn Radio app that works consistently on Carplay.
Battery life 1/5
I appreciate the app but why for the past 3-4 months has it started to drain my battery from 100% to 0 in an hour? I can’t listen without my phone plugged in. I keep hoping for an update that will fix this problem☹️
CarPlay function broken 2/5
I used to use this app fairly frequently. Unfortunately, the app does not work on CarPlay anymore, no matter how I start the app. As a result, I don’t use it.
Battery hog 1/5
Drops my battery like a stone in a pond. One hour uses 67% of my battery. Tested several times, clearing all other apps. Deleted it.
Great content, but guzzles my battery 3/5
This app is my go to listening in the morning while getting ready for work. I love how it plays the latest news updates and then seamlessly goes into poignant news and entertainment stories. My only gripe is that this app destroys my battery. I have a iPhone 6S with a recently replaced battery. This app will easily crush 30% of my battery in 20 minutes. I’ve tried other streaming apps (podcasts, music, etc...) and nothing else eats battery like this app. Please fix this and this app will be perfect.
Some updates are needed 3/5
By Username part
Photos to go with the stories would be helpful. Clearly their stories are pre-recorded and repeated repeatedly. More up-to-date news would be appreciated. I know this sounds strange but the apps logo disappeared. No matter how many times I read updated from the cloud it does not restore it. You cannot change the font on iPad or tablet screens. So I rely on the logos for each app to identify them more easily.
Terrible Execution 1/5
I love NPR, and I love the functionality of this app. It’s a shame how poorly it works.
CarPlay support is broken so badly that it somehow crashes the entire audio system. I have to force quit the app then unplug and reconnect my phone to the car for ANY OTHER CarPlay audio app to work again. I didn’t even realize that was possible.
The team making this app needs to step up or be replaced. The current app is not worthy of the content it is serving. I would use NPR One for an hour a day if it worked in my car.
The concept and content of this app are both great. The app itself is garbage.
The app has been consistently buggy, and frustrating to use. CarPlay has not been functional for months now. I reported the bug in early November, and received a response saying: “We are aware of the Carplay issue and are actively working on it. We hope to have it resolved soon.” Two months later, nothing has changed.
The app also has still not been updated to accommodate the notched display of the iPhone X/XS/XR.
It’s clear that NPR lacks the talent and/or desire to improve the UI and functionality of this app. I’ve deleted it from my devices, and I suppose will have to obtain my news from an alternative source.
By CrackNiqqa CashDaddy
Needs to be updated for iPhone XS.
Will be deleting, not signing in 1/5
You can’t have my data. I enjoyed the app until you started making a sign in mandatory.
By trombone dude
Downloaded this and immediately deleted it when I saw that it’s still not optimized for iPhone X, over a year later.
Used to work on CarPlay 2/5
This used to be my go to NPR app, but now it just locks up CarPlay.
Love the ease of going story to story 2/5
Love the ease of going story to story
Too many commercials
Too much politics and Trump coverage
Focused to much on immigration and shootings, yes it's news but the over exposure of it is too much
Don't update. 1/5
By a. Ra
Last update broke it... Can't open even after reinstall.
Freezes. Unable to navigate. Extremely user unfriendly.
Has potential but super spotty 3/5
When it works, it’s pretty good. The algorithms for figuring out what I want to listen to work well. Unfortunately, it regularly fails to load content (and not because my connection is bad). It’s just not that reliable. Also, why on earth isn’t the national newscast returned in search? I realize that’s typically the first item to autoplay, but often I listen to something else first and want to finish by listening to national news.
Not updated. Buggy. 2/5
Works not too well on iPhone X. Doesn’t fit the screen. Has bugs where the story pops back to the beginning which is quite annoying when you’re in the middle of a 50 minute story with a tiny little scrubber.
By Skippy Little
Scrap it and start over!! Worst I’ve ever used!! Piece of crap! So user-unfriendly. Seriously NPR? You couldn’t come up with something better? It’s beyond words how pathetically awful it is.
Needs iPad and iPhone X Compatibility 3/5
Does not have scale for iPhone X or iPad (or functioning home screen icon for iPad). Makes an otherwise solid app look outdated.
Rarely works with CarPlay 1/5
List of content is almost always blank in CarPlay. Says unable to load despite other CarPlay apps working fine. This has been going on for many months. NPR should properly support app or pull it.
Chromecast functionality 1/5
Downloaded to listen to a show unfamiliar to me and listen to at home. Playing on Chromecast program would stop streaming spontaneously. If you restart it - the screen saver for the app will display but no content will play
Excellent public radio content; lousy app 3/5
I rate it 3 stars mostly because of the content. The execution is drastically worse than I’d expect from public radio.
There are far too many bugs to list in a review, so suffice it to say that they should fire their app developers and hire a reputable company to fix the many issues. The Watch integration is even worse than the iPhone app. I haven’t used it in my iPad.
On the content side, I get far more non-NPR content than I would prefer, but zero PRI. Wha? Is there a fight between NPR and PRI?
I use the NPR News app for “Morning Edition” and “ATC,” utilizing the Playlist extensively. Not to say that the NPR One feed is inappropriate or far outside my interests, but I wish more NPR would come through, and less long-form radio shows like “Wait...Wait”, which is a great show but not so good as a podcast. Did I mention there’s no Public Radio International content?
Supposedly, the NPR One app learns over time what I prefer, but I’ve not experienced much difference in content, no matter what I skip or rate. I’ve used it for many months, minus the times I’ve had to uninstall and reinstall because the app got so glitchy it wouldn’t function.
So if they fix the many issues and increase reliability overall, I’d happily rate this as highly as I rate my local NPR & PBS stations. As it is, I’d sometimes rather use a podcast player than deal with NPR One. It’s a shame because it’s such a good idea.
Intrusive analytics 1/5
By Nickname? Fine. Ishmael.
I’m very disappointed that NPR is trying to make podcasts more intrusive by supporting deeper analytics in their apps that can be shared with advertisers. I’m moving to another platform and will not be donating to NPR anymore.
Sign in required 1/5
By Double bonds
I have used this for years. Apparently a sign in is required. Unless NPR became add free, I don’t know why a sign in would be required ever. App deleted. Disappointed.
No thanks! 1/5
This app doesn’t let us let me listen to my NPR station! That is all I want