I didn’t think getting birth control would be so easy. I’m so busy and I rarely have time to get to the doctors for anything. This took about two weeks from download to front door. Amazing, I love it!
Only took a few hours to get my BC! 5/5
I requested birth control at 11pm, and had birth control in hand by 5pm the next day! Such an easy seamless process and I’m very happy!
I’ve been using this app for about 4 months now and I honestly been having the best experience. I was a little skeptical in the beginning but once I began messaging with one of the doctors there, they began to give me options on what type of BC i should get. I got my BC ordered and shipped, I believe it took about a week in total to have my BC shipped and delivered. Overall I am happy with this app. I think the only one complaint that I have is that the app freezes most of the time. At first I thought it was my old phone but then I upgraded to the iPhone X and realized it was actually the app. Other than that, everything is good.
Attempts to stay true to its purpose, but... 4/5
I wanted to try this out to see if this was too good to be true. To start, do not expect this to be an easy process. It could be or it may be incredibly difficult. Here’s what I experienced:
#1 definitely call your insurance company first to find out which BCs are covered and which aren’t. Nurx won’t have this information. Once you’ve found out and compared which would be cheaper... next step
#2 submitting your form seems easy. 12-13 questions then a way to select the BC you want along with whether you want to go through insurance or POP.
This is where I had THE most difficulty. My insurance covered my BC so ultimately I could have just gotten it through them, but that would require going to a doctor in person, etc. (I don’t have that time). My prescription was declined through NURX twice!! Even after confirming that my insurance was approving it, so WHY IS IT BEING DECLINED. Turns out the pharmacy they use in my state doesn’t “use” my insurance so the pharmacy declined it. (Mind you, there’s no information of this and i had to call nurx 4-5 times, not including already having called back my insurance 4-5 times as well). To say I was annoyed is putting it mildly.
The only saving grace in this was when I got in touch with Sela, a nurx rep, who ultimately waived the $12 fee they would usually charge for sending it to a local pharmacy instead. If this hadn’t happened, I would be giving this service/app a 1-2 stars. All in all, the nurx reps are great. They seem to understand and empathize with how annoying the process can be and I did get my 3 month supply from my local pharmacy for free.
Tread lightly and be weary when giving this a try. If you come across road blocks, I warned you.
Easy to begin, but there are caveats 2/5
I used this because I’m on state insurance and getting in to see a doctor is pretty much a battle in itself. The initial set-up was easy, but they failed to tell me my current birth control (which I use for painful periods) wasn’t in their list, and after two days of them telling me it’s getting filled, I am now being told I can either pay $12 for a random local pharmacy to fill it or cancel my service. Currently trying to cancel and then set up for a different brand.
Easy to get, difficult to end. 3/5
By Elyse De
I have to say the process for setting up Nurx was pretty simple and straight forward. I felt the service itself was pretty good. I loved never having to remember to refill or get to pharmacy on time. HOWEVER, I have been trying to
Cancel my subscription for weeks and keep getting refills sent to my house no matter what I try. I’ve contacted them three times and I’m still getting notifications about my refill and today, a delivery! Pretty annoying!
Was Skeptical But WOW 5/5
I had a prescription that was given by my doctor at Kaiser and had just began 2 months before I had to change my insurance. My new doctor didn’t have available appointments until 2 months from now and I can’t go without my BC for 2 whole months so I tried this app and they work waaay faster than expected. They sent me a message when my order was in, when the pharmacy was preparing it, when it was shipped, and when it was delivered (which took literally a day). I got 3 month supply and it was so simple because they give you exactly what you’re looking for and have better options if you’d want to change. Def. recommend.
Very easy 5/5
I have to say, I was really skeptical about this app, however, it worked out really well. As long as you know what you want and have your information, all you have to do is upload it. I started the process on Monday and it was delivered on Saturday. Super happy I don’t have to spend a bunch of money on doctors visits until I get some decent health insurance.
Really convenient service 4/5
I am truly grateful for this service, once I was set up with my prescription I have not even had to think about it since. It refills automatically, it’s through my insurance, and ships at an honestly impressive speed - for me 2 days I’m not sure if that’s the norm. Overall I’m really happy it helps me stay on track with my medication
Wish it were available everywhere 5/5
Happy to be living in California right now - would be great if this were available throughout North America!
Who knew you would be able to get BC without going for an invasive pelvic exam. My OBGYN was holding my BC hostage until I came in for an exam and shelled out another $200. Thank goodness for this app, I had my BC in less than a week, so easy to use.
I’ve never written a review before until now. 5/5
Total game changer. Love it
Doesn’t really make anything easier which I thought was the point 2/5
So, my care provider is a hostage care provider who refused to refill my bc prescription unless I paid for a bunch of unnecessary services. I had to cancel the appointment to start with because I couldn’t afford to go. I have an ovarian cyst and pmdd so I really need my birth control. It keeps me from bleeding constantly(I bled for a solid 2 months prior to being put on birth control because of the cyst) and it helps my emotions be manageable. Well, after she refused to refill my prescription, I tried this hoping it would help. It took them a week to even have customer service review it and now they’re telling me it’s going to take another 2-3 weeks to even receive my bc and that’s if they approve it. I feel so stressed and honestly abandoned by the healthcare system. This app is not helping me. It’s not timely or efficient. It’s great that they want to provide a service for women but honestly they have a long long way to go. It feels like I’m dealing with a trial version on an app instead of a fully developed service. At this point I don’t know what I’m supposed to do. So I guess thanks for being just as difficult as the hostage care providers you claim you’re better than.
Seems okay 4/5
By Eva Pierce
Placed an order on Monday and it’s already out for delivery and if it’s the right birth control then this app is a life saver kus I definitely need it!
Just when I thought it wasn’t possible! 5/5
By Christinee <3
After running out of refills I didn’t think that I have any other alternatives but this is definitely a game changer !!!!! I don’t really do reviews but this is a must :)
Game changer! 5/5
This app is amazing. It shows you how much better life can be with easy access to birth control! Unfortunately since I’m employed by a major pharmacy chain I can’t use the delivery option as a part of my insurance. However, just being able to get the prescriptions sent to my pharmacy without the hassle of trying to squeeze in a doctor’s visit for something I’ve been taking for almost ten years is wonderful! Great customer service, great app. I’ve been recommending to every woman I know!
Good concept, poor execution 2/5
I needed assistance with my order and it would take days to get a response.
Finally I just called up my actual doctor and he sent the prescription to the pharmacy and it was ready to pick up in an hour.
I really wanted to support this app because I know not everyone has those options but they need to figure out a better way to communicate
Great concept, but staff speed needs to improve 3/5
First of all, I seriously love this concept. The fact that you don’t have to go to the doctor? Awesome! However, it takes them FOREVER to get back to you. If they can get it together and get faster at replying and putting in orders, than this would be revolutionary.
I was skeptical of this app because of the bad reviews, I wasn’t sure if it was going to work or be legitimate. I was surprisingly happy! I got a three month supply and am super excited about the rest of the year they are autoshipping! I am definitely recommending this app to everyone.
This is the most helpful app I have ever used. It is easy to navigate. The staff you chat with are polite and succinct. If one kind of birth control doesn’t work for you, it’s so easy to let them know and have them send you another one. I love it!! I’ve told all my friends.
I can’t believe how seamless this process was. In less than a week after downloading the app for the first time, I had my first three month supply delivered to my door, completely free and processed through my insurance. Being a woman can be a hormonal nightmare and adding any level of convenience to dealing with such is honestly priceless. Thank you Nurx and your incredible team!
Super Easy! 4/5
Had to write a comment about my fave app lately. It saves your time and life! First of all, if you know what you gonna have, it’s so easy! But if you don’t, your questions will be answered. I knew what I wanted to have so all I did was requesting my pills, uploading my insurance card and other info. What I couldn’t believe is my insurance covered pills with $0 copay and Nurx didn’t charge anything else! Even shipping! I didn’t pay anything. Package came with all the info I need. Not giving 5 because...I requested pills on April 3rd and got them on 16th. It took a little bit long, so I recommend you request your pills 2 weeks in advance before your period starts. Otherwise, it’s an amazing service!
I love this app !
I was quite skeptical at first but for convenience I figured I would give it a shot. I was very impressed. My order was reviewed within 24 hours. I also had put a note to the doctor that I wanted something free of charge with my insurance. They followed my instructions and 4 days later I received my 3 month supply. Happy to learn that they also offer PrEP! Very impressed and will share this with everyone I know!
YAZ AND YAZMIN HAVE BEEN RECALLED 1/5
I’ve seen many commercials of these two birth controls causing internal bleeding and death. I don’t think this is the most trusted birth control app
In love 5/5
In love with this app!! The prices they get you for the pills are always great, free shipping that always arrives within schedule!!! I had to suspend my account for one month and had no issues, had a billing issue and they solved it right away too! Their service is amazing and their customer service is also excellent. Definitely never going back to pharmacies!
Love it!! 5/5
By Gabrielle mars
So easy to use, makes birth control SO EASY AND ACCESSIBLE AS IT SHOULD BE! They are very helpful and I love everything about this app. I’ve been telling all my friends to try it.
Don't use 1/5
I order though this app hoping to get the prescription that my doctor had prescribed for me. They took over two weeks to process the prescription then when I tried to cancel it because it was taking so log and I had already gotten it elsewhere they said they couldn’t because it was already at the pharmacy and I should have canceled earlier even though there was no communication that that was even happening. The person I talked to on the phone was rude also.
Zero Communication 1/5
Initially I had my prescription swapped out and I did not tolerate it well. I stopped taking it midway and reached out to Nurx through their “talk to a doctor” section. Nothing. Emailed to tell them I no longer wanted the prescription. Nothing. Received a refill email, wrote them back letting them know I no longer wanted it. Nothing. Get a notification it shipped. Wrote again I did not want it. Nothing. Would not recommend this to anyone, even if you know exactly what you want, they will switch it without telling you and not respond to messages.
Love this app! 5/5
I work about 60 hours a week so going to the doctor is just not even something I can think about. I saw an ad for this app on Facebook so thought I would try it. Honestly, it seemed way too good to be true but after doing research I thought I would give it a go. The customer service is by far the best part of the app. Each message is answered within a few hours with very helpful information as well as super nice and professional! Please give this app a try if you’re needing BC and use discount code CORALDUNE-N8X7 and you’ll receive $20 off your first order!
It’s an amazing app that makes birth control easily accessible and cheap. There are some minor bugs that need to be fixed like keeping you logged in. I also wanted to answer questions to find the one right for me but that didn’t work so I had to scroll through all the choices. It was all processed and delivered within a week with it automatically refilling and shipping to my door. If you don’t have insurance it is very cheap, around $15, but mine was free with my crappy insurance. 100% recommend.
Doesn’t work 1/5
I go to the pills or anything really it says error processing your request. I even tried to delete the app and download again. Nope nada still.
Anyone else go through this??
Can't give it enough stars 5/5
Excellent customer service! Took only a week, my insurance was billed the full amount, the doctor and customer service reps gave helpful suggestions. I LOVE that I don't have to make time to see a doctor in person, or visit a pharmacy. I'm telling every girl I know about this.
Caring customer service 5/5
I am giving this app five stars because of how awesome my contact with the doctors/people who work there was. The app itself is glitchy, but the website works just fine.
Anyway, when I did the initial questionnaire, they very quickly responded that I could not take normal BC because I have migraines with an aura. They recommended a few things, one being a progestin only pill. I decided to go with that and use my insurance to pay for it. There was an issue with my insurance at first that they were very helpful with fixing. One of the people I was in contact with even called my insurance after they didn’t respond for almost a week. I really appreciate that they did all of that to help. It’s weird doing things like this online because it feels impersonal, but they did seem to care about my wellbeing as best as they can through the internet. Overall it has been a great experience.
A lifesaver! Awesome service. 5/5
So, I’ve been going to the local health department because I can’t afford insurance and they work on a sliding scale. I’ve been on the pill for years, skipping my periods, which is life changing for me because my periods are horrendous and my cycle is ridiculously short. Anyway, I’ve been super happy, I’m in great health, I work out 6 days a week, zero problems. The doctors had always been great.
Then, on my last visit for my annual, I discovered the awesome doctor I’d been seeing had left and been replaced by a Nazi who clearly hadn’t read a white paper in years. She never even opened my file, wouldn’t listen to a word I said, she’d decided before even meeting me that I would get an iud. I am the worst candidate ever for an iud, I explained that I didn’t want one and why. She replied, “What choice do you have? Get pregnant? “ And refused to discuss it further.
I left, fuming! Nobody coerces me or bullies me. Especially about my body. My last experience with getting pills online was extremely expensive and I had to ship to a friend in California who forwarded them to me, since NC didn’t allow prescriptions to be shipped here. Then I found Nurx. Hallelujah! My failed doctor visit cost me $248.00 and left me without birth control. Nurx sent me a generic of my same pills for only $5.00 a pack, shipping included! Nurx, where have you been all my life? I love this! Can’t say enough positive things. What a lifesaver! Thank you!
Better response time needed 1/5
Not sure how others are able to get a quick response because I’ve tried twice to get a BC patch and haven’t been able to yet. I submitted my request on Monday morning and the first communication I received was on Friday at 6:35pm. Asking if I was sure I wanted what I requested. I replied yes and then it took a whole other week for them to reply. Every time they ask me a question it takes another week to get a reply from them. I’m not sure if I’m really going to keep waiting.
Nurx wanted me to pay $435 for a generic BC!
What is wrong with this industry?? Pretty sure nothing is affordable with healthcare anymore! This world is pathetic and money hungry!
just trying to unsubscribe 😑 1/5
i’m trying to unsubscribe but i have not gotten a reply yet and don’t want to be charged for birth control i can’t use. it would be easier if they gave you the option to unsubscribe with just a click of a link but you have to communicate with them that you want to unsubscribe from a refill and once you do they take forever to reply back.
Easy access to birth control! This is what the world needs. I love nurx so much. The doctors and staff are so helpful and they send me my birthcontrol every month without missing a beat and because of that im more compliant. Also it helps that with my insurance its free. I do not review often but i had to for them. They are THE BEST!
Highly recommend 5/5
As someone who has had issues with birth control and methods of receiving it, Nurx has been a godsend! They matched me with the perfect type for me and it’s the fourth BC I’ve tried and I finally found one with no negative side effects. Everything has been seamless with the communication and delivery and I highly recommend to all my friends
Great experience 5/5
I was a little skeptical about getting my birth control from an app, but I’ve had nothing but a great experience with Nurx. The doctors are knowledgeable, the process was easy, my request was processed quickly, my birth control was shipped quickly (I got it in 2-3 days after it was approved) and it was completely free, birth control and shipping and doctor’s advice and all. And the kind of contraception I chose used to cost me $30/month because it’s brand name but they managed to get it free for me (it’s either free or the cost of your copay). Overall would definitely recommend.
Positive Experience 5/5
By Destiny Zona
I was skeptical at first but this is super convenient. I’ve never had a problem using this app. I really recommend it!
Amazing amazing amazing 5/5
I've never written a review but this deserves it! What an absolute life safer. Logged my insurance and picked my pill and a week later it's in the mail and I've a brand new one year prescription. No stress and super easy to use. A no brainer if you ask me!!
Too good to be true 1/5
This app is supposed to be more convenient but takes so long for any request. I’ve written messages during their “working” hours and have yet to hear anything back at all concerning a request I had put in.
Bad customer service. 1/5
By Non-stop Grace
When I placed my first order the communication was great, back and forth messaging instantly. Now that I need to cancel so they won’t charge my card I can’t get a hold of anyone. They are answering me emails or messages, this is unbelievable. Beware when you try to cancel your subscription it will be nearly impossible and by that time they already have your banking info. I would not recommend
Will not prescribe if you take seizure meds 1/5
I was so thrilled with the thought of Nurx until I found out that they would not prescribe any BC due to the fact that I take lamictal, a seizure/bipolar med. However, I have been taking both lamictal and the BC of choice for years without problems. That wasn’t good enough for them, stating something about “guidelines”. Um, hello, how about we use some critical thinking here?
Huge disappointment. Now I have to go get speculum inserted just to get BC, purely because I take a seizure med. Thanks a lot Nurx 🙄
Game changer 5/5
I was getting increasingly frustrated with how much effort it took to obtain birth control, something that is over the counter in other countries, when I found Nurx and it changed my life. I recommend it to everyone searching for a simple solution!
Cannot Deactivate 1/5
There is absolutely no way for you to be able to delete your account or cancel your subscription which is incredibly suspicious and veryyyy frustrating. Nobody messages back when I address this concern. Still trying to delete my account…!!!
Great but issues with app 4/5
I love the whole process and I’m super excited to get my pills. The app has major issues and have the time the links/buttons do not work at all. Thankfully you can access it from a desktop.
I would give five stars if the app worked have decently.
Just subscribed today 1/5
I just subscribed today, so maybe I’m not giving enough time. But I need to update my profile information because I realized I used the wrong address and card information and the whole app freezes every time I try. As soon as I click on profile the whole thing stops working. I tried resetting my phone, logging in and out and deleting the app and downloading again. We need this fixed so we can make updates as needed and cancel subscriptions if needed.