Ran smoothly and then now after the 5th day every stop has “no upcoming departures”
Accurate and reliable 5/5
Regardless the lateness and messes with trains specifically 7 train, this app is very accurate with information and timing.
Not a problem when looking for buses and scheduling a trip.
Great app after all.
good but missing parts of the line 3/5
I use stops on the M line that don’t show up in the app. For some reason the entire part which connects the M to the JMZ lines in Brooklyn and Manhattan don’t show up. (Central Ave, Knickerbocker Ave, etc)
Another issue is that the feedback section within the app doesn’t work.
Awesome app 5/5
I’m loving this map
Not accurate 1/5
My fault for not leaving on time, missed my flight . how ever this app is not accurate at all the route for M60 leaves u to walk 20mins from the airport if u follow its route unless u already know the bus had a different stop or ask!!!
Best one so far! 5/5
So easy to use and better options.
Great, but with a few flaws 4/5
I tried this app and ‘NYC Subway’. This is a far better app.
I was visiting from out of town and had visited many years earlier. I like the NYC subway. It is easy to get around.
But some things are confusing and this app just does not get it right. We were staying at a hotel near the 33rd street, green, #6 line. During most of the day, only the #6 train stops there, it this app’s map says that the 4 also stops there. It does, but only late at night. It took me a day to figure out this error in these maps.
But the route directions to get from one place to another were fine most of the time. We wanted to go to Yankees stadium. The app sent us south on #6 to 14th street to change to the #4. We ended up going north on #6 to Grand Central Station, then switch trains there. That seemed far more logical.
Still, I could not have found my way around the NYC subway without this app.
Too busy 1/5
When you quickly need a refresher on where exactly the q train stops as it’s pulling into the station, there is no simple way to find that out on this app. Every screen is just inundated with information, user experience is visually frustrating and just stressful to attempt to navigate. There shouldn’t be a learning curve.
By experienced concert goer
Very helpful app
Really useful 5/5
Easy to use and 95% accurate
Great UX, unreliable bus times 2/5
By Hypolite Petovan
This app is very confortable to use, but the consistently unreliable bus times makes it unusable in practice. I thought it was using the official MTA times but I’ve been getting different times from other transit apps.
Most updated app 5/5
All other apps either fail to provide updated subway map or give wrong arrival time. This app is the best at this point.
The worst app. 1/5
By upset crew member
Cost me $35. And 2 hours of my time making me late for my flight. Yes. I am a flight attendant. Uuugh. Do not trust this app.
UI could use some tweaks 4/5
Found it the most helpful in planning my trip but there are some affordances and UX that could be improved upon to make this even better.
What it doesn’t take into account is the travel time between lines and real time delays fm trains that could mess up the travel sequence. I know, a lot to ask for but that would be super.
Wrong language 1/5
By Is there a worse service
Downloaded in German. Cannot figure out how to get it in English
The app is great for directing you to the correct subway entrance and train number however it could be a little more informative on the direction you need to take the train, as the same trains run both directions and not being familiar with the city we got on the train going the wrong direction. The app still made it much easier.
Slow in comprehensive and sadly the best app out there for MTA 2/5
Not sure why anything related to the MTA has to be substandard. It lacks basic things like simple all-day schedules - I particularly for the outer regions.
I want to know where bus’ location and how long I have to wait ...I had to app two days trying to figure it out ... I’m done 😡
Time is way off 1/5
By Saddiq Abdul
The time is way off even though the mta has moved to live countdowns clocks. Download something else
Good but Interface is poor 4/5
This app has a lot of potential. The best thing about it is it's reasonably accurate display of subway arrival times. But there are at least four things about the app that are annoying. 1) Certain multi line subway stops, like W. 4th St., only show the information for the blue lines, not the orange lines. 2). The subway arrival time display for each station often displays at the top of the screen where you can't see it without resuming your screen. 3) the app should remember the zoom state when switching between bus and subway. 4) you should be able to turn on or off bus/subway info in preferences so that the display is cleaner and tailored to ones main use.
Awkward to use — which direction? 3/5
By J.R .
App is Awkward to use — which direction is bus going? Uptown or downtown? Also listings not easy to scroll yo specific route or location
App is totally inaccurate 1/5
By Video caption
Don’t waste the download. The App says buses are at location and are no where to be seen. Completely inaccurate. I know nyc buses have tracking systems
I have emailed the app and never heard back.
Zero stars. Garbage. 1/5
Bus times are wildly inaccurate. I was waiting in the snow for 20 minutes despite the app saying my bus was ‘due’ and the next 3 busses were not even in service. No service change updates. Not reliable. Not useful.
Not so user friendly 1/5
I downloaded this app & was unable to determine my train especially when I’m standing in the platform - my train has not arrived & there are delays on the uptown but I’m heading downtown. Wouldn’t recommend
Not accurate 2/5
Checking bus is okay. I have a better app for that. When I tracking my bus, it disappears as if it has arrived at my stop while it is still like two stops away
Train is not accurate at all. While I am tracking my train, it is due but another train arrives. Useless to track train.
Nice format but MTA bus times are always off by 3 to 5 minutes which is one of the most important functions of the app.
False advertising 1/5
I was disappointed to find- once more- just another app that advertised for real time and delivered scheduled time. 😞
Why can’t this center on my location? 2/5
This is map app 101, guys. Let me hit a button that centers the location around where I currently am...
Not good 1/5
I feel that,this app is not very accurate with the time, of win the train will come in the station
Love this!!! 5/5
By Honest & From the Heart
This is an awesome app. So glad someone was smart enough to come up with its Tells you precisely what time, how far & how long (to walk), when to expect trains/buses to come...and the EXACT best path to take to get you there. Just makes life simpler 👍🏼 Genius! Thanks
This app is trash?
Makes no sense 1/5
By Jaime bubbles
The app shows when the bus is DUE not real time. For that I can check the time table at the stop. I’ve been outside for almost 20 minutes and my bus was “due” three times already.
By The kosher don
This app is so awesome
Not accurate 1/5
NYC Subway times are not accurate, it shows scheduled train rather than real time arrival.
Best bus/train app I’ve ever had!!! 5/5
By Lonely lollipop
I downloaded multiple train and bus time apps to see which were easiest to use as well as accurate. I love this one because it’s so fast and easy to use!
Off by at least 4-5 minutes each time. Made me miss several busses
Totally worthless 1/5
By Judy lala
Title says it all. It can't find me (I'm by pace u) and it can't find lower east side
Never shows when it says
1st time in NYC. Brought a week pass and used this app....took me straight to the next point and connecting times were spot on.
Great Application, a must have 5/5
The amount of options to get to your destination by using the MTA system is amazing. I thought I knew how to get around and fast until I downloaded and started to use this app. I get at least 4 options on how to get to my destination and way faster. Great resource I can't be without. Highly recommended!
Love the app. 5/5
Details are accurate and helpful.
By Marino Matos
Pensé que era una más pero me sorprendió lo completa que es😀
Major improvements Wow! Love this app 5/5
By Kodi Fan-NYC
I used to see real time for the bus but now I can check the subway lines and on top of it LIRR. Very accurate and a necessity for all NYC commuters!!
Love thee App 5/5
By Artist -21
This app is great I've been using it endlessly since I installed and all inquiries and ETA's have been correct and on point this app is very useful if you can't or funny kno how to work it yet don't rate it till you do this transit app deserves 5🌟 ratings!!
By POOKIE! WT.
Love it, I never miss my bus "the timing is on the money; bus always on time! ☝🏼🚌
Gives every bit of detail 5/5
By Ant$ 3\/3r @Ft3r
Just WoW (not world of warcraft though) live updates of every stop and train. Some time crashes when you tap very Fast. Otherwise best app for planning and traveling.
Don't bother 1/5
By johnny doepie
This app is inaccurate and a total waste of phone space
Shows bus is coming when it is not. It literally "tracked" the bus passing right in front of me when there was no bus!
So far so good 5/5
I downloaded this app so that I could see exactly what it shows - how soon the buses would arrive. I was surprised to see it even does trains too. The only thing I am not sure of is updates on closings and/or rerouted trains/buses - like for construction or maintenance. I will update rating if it doesn't have this feature but otherwise the starting point is important and it does the job.