Inaccurate info 1/5
The times aren’t accurate
Search option include all locations in USA. 1/5
It can’t identify nyc street corners. Also, I only use busses and the is no way to pick isolate only bus information. The bus comes before I ever find it to it on the app. Does anyone who actually uses public transportation have any say in this unusable design!
The bus arrival times are absolute lies. All in a burdensome and convoluted app
Very Inaccurate 1/5
This app failed to alert me of any delays on the Q34 line and I ended waiting half an hour for a bus that never showed up!
Under reviewed 5/5
By KenEm NYC
Googling best nyc transit app or similiar leads to many lists of apps ignoring this one. But this beats them all especially for buses.
By zhiqiang Cui
By impatient in brooklyn
This app is the worst. None of the predicted bus times are correct. Off by 5 minutes to 40 minutes w average about 20. You or the MTA should be ashamed.
USA!Cumbersome to use Entered 23rd Street Crosstown was brought to several locations throughout the
Not as intuitive as I had hoped for
Probably better if you know the name or label
Of the Bus your looking for
By mta not eorth it
It’s right half hr time. It just said express fur local 6 minutes , but local was first so I ran . But the express was not far behind. Frustrating because you. Just don’t know. When it’s going to correct .
Wrong time schedule for trains. 1/5
The app is always wrong regarding train arrival times.
100x better that the MTA app 5/5
And keeps getting better. Every crappy thing you hate about the official MTA is not an issue with this app. The app opens to the information YOU want to see; no stupid animation of a train every time you open it, no convoluted menu screen. The map scrolls to where you want to go, not some arbitrary point that it picks - and it shows an overlay of the subway, something that the MTA thinks is unnecessary. Your favorites are displayed in an intelligent way, as are nearby stops. Bottom line: you’re getting what you paid for when you use the MTA app.
Google is More Accurate 1/5
This app does provide accurate routes, but does not provide accurate times.
Needs to be more accurate at times but good app
No me gusto 1/5
i’ve been living in new york city for all my life thats 17 years and i take the mta bus everywhere including school. sometimes this app shows when the bus is coming for ex. “9 mins” so i wait at the bus stop and 9 mins pass by and theres no frickin bus ??? OR A NO SERVICE BUS COMES... then it says to wait another 10 mins??? liKe what kind of app liesssss. I know MTA is trash but like at least provide accurate times of buses that are in SERVICE!!! im constantly LATE because of the inaccurate times this app informs me of.... blocked and reported and deleted . cutting all negativity from my life .
Great app! 5/5
I used this app during a recent trip to NYC. Because of a leg injury suffered just before our trip, I needed to minimize walking while still enjoying all the city has to offer. This app allowed me to enter my starting point and destination, then gave me choices that included bus, subway, and walking options. So helpful! Easy to use, and was such a help in learning the transit systems. NYC also deserves credit for having bus stops clearly marked, and for maintaining immaculate buses.
App is horrible 1/5
This app is terrible, I’m waiting here trusting this stupid app and it’s gave me an estimation time of “6:52” I’ve been waiting here since 6:30 and I’m still waiting it’s 7:30 I’ll never trust this stupid thing again, don’t buy.
Horrible app 1/5
would not recommend. Bus routes are outdated or are completely wrong.
This app is inaccurate.
Garbage like the rest of the MTA 1/5
Like the rest of this entire system, this app is garbage. Says a train is scheduled to come, but low and behold it never shows up! Save your money and take an Uber.
Love the app 5/5
By Chaim Berger
I found that the app gives very good routes
Unreliable data 3/5
It works reasonably well, but can’t trust the data. Maybe its feed is delayed. Unfortunate. I expect at least the same level of current data as displayed on the platform screens.
Perfect, perfect app. 5/5
I love this app. It’s very exact on the arrival time.
Saved money 5/5
I was looking for a way to save money on travel and this app was very helpful.
Every month I spend $269 on metro north and $35 on subway but this app found me a subway close to marble hill .. this saved me $$$. Instead of spending $300+ a month I am down to $110 with almost the same destination arrival time for my morning commute
Used to Work 1/5
You can’t send feedback either. No departures to be shown. I refreshed, deleted, reinstalled nothing works on this app anymore. It’s dead.
Half correct 2/5
Reliable a little over half the time. Tried it for a year
Lots of missing bus info 1/5
By robbed o time
At crossroads of several lines the buses 15 15a 13 28 often don’t show up Suggests one walk 20 minutes
Where one needs information there’s too much missing
Not accurate 2/5
The train and bus scheduled times are not accurate.
Update as of 2019 5/5
By Alvis Wu
This app need a update as of 2019 on your map tab it is saying 2016 it need to say is 2019 not 2019 on your live tracking map by 96 street 2 Ave line it need to say is Q and W trains due to a g.o right now update this app now plz. 👍
Big help 5/5
When I head for the subway or a bus stop, this app tells me whether I should run to catch my ride that’s about to arrive, or relax because It’s a couple of minutes away and I can stroll to catch it. i’ve been riding the subway since the 1950s, so I don’t need the app to navigate, but it looks like it works pretty well for that, too.
Extremely useful app 5/5
Accurate and precise. It hasn’t been incorrect yet.
Amazing best transit app out there 5/5
This saved my life many of times
Be Warned: does not show train status change! 3/5
While overall this app works well, especially for buses, it does not properly show the status of subway. As I’m writing right now, the uptown 1 train skips my stop overnight. This app shows 1 train as normal.
Ad app 1/5
Doesn’t work, the time does not match even close to reality. It will also mark a bus regular schedule and you wait to find out there is no bus.
Failed to track buses, feedback function doesn’t work. 1/5
I waited for a q13 bus that was due for 20 mins. I also saw a q28 bus pass by the stop which the app wasnt tracking. Tried to send feedback from the app but the submit button doesnt work.
Feedback doesn’t work nor does transportation transfers 1/5
The app does not show transfers to another bus, which would take one to destinations, without many minutes of walking...even though bus Routes are exclusively requested.
The app does not properly show subway to bus transfers either... even though both bus and train transportation is requested.
For example: taking B 61B from Prichard Circle to 9th St. @ fifth Avenue and transferring to the B 67 To travel along fifth Avenue.
Excelent GPS usage
Late for appointment 1/5
Was just looking for a decent bus app and this crappie app made me late for an appointment. Delete
Q46 buses from Katz women’s 1/5
By Range Chaos2
Where is the bus from 4:06 and now 4:25
Saved tourists! 5/5
We just came into town to celebrate a birthday and wouldn’t have been able to get around without this app! It rerouted us when the subways were down for maintenance and gave us multiple options.
I wish the app would keep your last searched trip’s information on the home screen instead of opening fresh every time (it got annoying having to constantly re-search our route when I just wanted to double-check the numbers), especially when you’re in a subway station with poor reception, but it was a minor inconvenience.
This App Is Better Than The Transit App 4/5
I downloaded this app because of the shortcomings of the other Transit App. So far this app is allot more useful. I still use the other app sometimes.
Wildly Inaccurate 1/5
So the times for the busses are ridiculously wrong. The app’s estimate is 3 minutes, while the code you text on the bus stop says 20 minutes. I’ve been waiting for 16, so I know the latter is correct. This is the busiest city in the world, can we at least get a transit app that works!
This app is not accessible to all patrons 1/5
Buttons are not labeled. This makes it extremely difficult if not impossible for visually impaired patrons to use this app. Edit boxes are not labeled. This is a poor excuse for an app. It is not accessible to everyone.
Time waster 1/5
Well, that was a fool’s errand. App continually crashes in trip planning mode.
So awesome 😃 5/5
It shows me where the bus is at
Doesn't work 1/5
I had this app, for a couple of days. It worked fine, once I updated it, it was completely wrong. It didn't recognize any of the stops, it showed the map of the United States.
It is a complete waste of time
where’s realtime option?!?!?!?!?????
Never Accurate 1/5
Been using it a while now and it never seems to be accurate. Says Due, but nothing shows up. Says 2 minutes and resets to 15 minutes.
Better than the MTA 4/5
i have been using this app over 4 months and it has been working great. Compared to NYC official MTA Subway which is soo bad i deleted after one use.
I give 4 stars cause it seem the train gps movement is gone it doesn’t show it no more. Doesn’t matter to much but would be nice if i can see where is the train. Over all i’m satisfied.