App is horrible 1/5
This app is terrible, I’m waiting here trusting this stupid app and it’s gave me an estimation time of “6:52” I’ve been waiting here since 6:30 and I’m still waiting it’s 7:30 I’ll never trust this stupid thing again, don’t buy.
Horrible app 1/5
would not recommend. Bus routes are outdated or are completely wrong.
This app is inaccurate.
Garbage like the rest of the MTA 1/5
Like the rest of this entire system, this app is garbage. Says a train is scheduled to come, but low and behold it never shows up! Save your money and take an Uber.
Love the app 5/5
By Chaim Berger
I found that the app gives very good routes
Unreliable data 3/5
It works reasonably well, but can’t trust the data. Maybe its feed is delayed. Unfortunate. I expect at least the same level of current data as displayed on the platform screens.
Perfect, perfect app. 5/5
I love this app. It’s very exact on the arrival time.
Saved money 5/5
I was looking for a way to save money on travel and this app was very helpful.
Every month I spend $269 on metro north and $35 on subway but this app found me a subway close to marble hill .. this saved me $$$. Instead of spending $300+ a month I am down to $110 with almost the same destination arrival time for my morning commute
Used to Work 1/5
You can’t send feedback either. No departures to be shown. I refreshed, deleted, reinstalled nothing works on this app anymore. It’s dead.
Half correct 2/5
Reliable a little over half the time. Tried it for a year
Lots of missing bus info 1/5
By robbed o time
At crossroads of several lines the buses 15 15a 13 28 often don’t show up Suggests one walk 20 minutes
Where one needs information there’s too much missing
Not accurate 2/5
The train and bus scheduled times are not accurate.
Update as of 2019 5/5
By Alvis Wu
This app need a update as of 2019 on your map tab it is saying 2016 it need to say is 2019 not 2019 on your live tracking map by 96 street 2 Ave line it need to say is Q and W trains due to a g.o right now update this app now plz. 👍
Big help 5/5
When I head for the subway or a bus stop, this app tells me whether I should run to catch my ride that’s about to arrive, or relax because It’s a couple of minutes away and I can stroll to catch it. i’ve been riding the subway since the 1950s, so I don’t need the app to navigate, but it looks like it works pretty well for that, too.
Extremely useful app 5/5
Accurate and precise. It hasn’t been incorrect yet.
Amazing best transit app out there 5/5
This saved my life many of times
Be Warned: does not show train status change! 3/5
While overall this app works well, especially for buses, it does not properly show the status of subway. As I’m writing right now, the uptown 1 train skips my stop overnight. This app shows 1 train as normal.
Ad app 1/5
Doesn’t work, the time does not match even close to reality. It will also mark a bus regular schedule and you wait to find out there is no bus.
Failed to track buses, feedback function doesn’t work. 1/5
I waited for a q13 bus that was due for 20 mins. I also saw a q28 bus pass by the stop which the app wasnt tracking. Tried to send feedback from the app but the submit button doesnt work.
Feedback doesn’t work nor does transportation transfers 1/5
The app does not show transfers to another bus, which would take one to destinations, without many minutes of walking...even though bus Routes are exclusively requested.
The app does not properly show subway to bus transfers either... even though both bus and train transportation is requested.
For example: taking B 61B from Prichard Circle to 9th St. @ fifth Avenue and transferring to the B 67 To travel along fifth Avenue.
Excelent GPS usage
Late for appointment 1/5
Was just looking for a decent bus app and this crappie app made me late for an appointment. Delete
Q46 buses from Katz women’s 1/5
By Range Chaos2
Where is the bus from 4:06 and now 4:25
Saved tourists! 5/5
We just came into town to celebrate a birthday and wouldn’t have been able to get around without this app! It rerouted us when the subways were down for maintenance and gave us multiple options.
I wish the app would keep your last searched trip’s information on the home screen instead of opening fresh every time (it got annoying having to constantly re-search our route when I just wanted to double-check the numbers), especially when you’re in a subway station with poor reception, but it was a minor inconvenience.
This App Is Better Than The Transit App 4/5
I downloaded this app because of the shortcomings of the other Transit App. So far this app is allot more useful. I still use the other app sometimes.
Wildly Inaccurate 1/5
So the times for the busses are ridiculously wrong. The app’s estimate is 3 minutes, while the code you text on the bus stop says 20 minutes. I’ve been waiting for 16, so I know the latter is correct. This is the busiest city in the world, can we at least get a transit app that works!
This app is not accessible to all patrons 1/5
Buttons are not labeled. This makes it extremely difficult if not impossible for visually impaired patrons to use this app. Edit boxes are not labeled. This is a poor excuse for an app. It is not accessible to everyone.
Time waster 1/5
Well, that was a fool’s errand. App continually crashes in trip planning mode.
So awesome 😃 5/5
It shows me where the bus is at
Doesn't work 1/5
I had this app, for a couple of days. It worked fine, once I updated it, it was completely wrong. It didn't recognize any of the stops, it showed the map of the United States.
It is a complete waste of time
where’s realtime option?!?!?!?!?????
Never Accurate 1/5
Been using it a while now and it never seems to be accurate. Says Due, but nothing shows up. Says 2 minutes and resets to 15 minutes.
Better than the MTA 4/5
i have been using this app over 4 months and it has been working great. Compared to NYC official MTA Subway which is soo bad i deleted after one use.
I give 4 stars cause it seem the train gps movement is gone it doesn’t show it no more. Doesn’t matter to much but would be nice if i can see where is the train. Over all i’m satisfied.
Bus numbers 5/5
By Graylin Fox
*** Update: this issue was addressed within 24 hours. Thank you very much.
This app would be absolutely amazing if I could read the numbers of the busses when I plan a trip. Unfortunately, it looks like the numbers are written in the same color as the highlight and you can’t see the numbers.
Skip it 1/5
By Livin' On da Phone
No value; doesn’t do anything helpful.
False information!!!! 1/5
By Capillary Action Hero
The weather was bad yesterday. This app shows the location of buses on a map. It showed a bus almost to my location every ten minutes. The whole time the buses were not really running. So their map is fake.
Works perfectly 5/5
Amazing app, always accurate. saves me so many headaches.
Tremendous help! 5/5
Very accurate! Saved us so much on taxis.
Never on time 1/5
Those buses never come on time, this app is useless!!!
I Like this app 4/5
By DL Exploring
In my opinion the app is user friendly & easily navigated. I tap into the app when leaving a destination - it’s great to get immediate travel info. I even use the app while I’m in transit, this helps because if they’re delays I can see possible so I can connect to another train line to reach my destination. I really enjoy the ‘take me home’ button; I get an immediate estimate on when I’ll arrive home.
No hay mejor app que este 5/5
By ese siniko
Buenísimo este app recomendable
Could use live tone update 4/5
Nice app. Really does a good job of tracing the routs around tried state area. Still real time updated on the delays and so on would b much better?
So happy with this app 5/5
Good & excellent app
Bus time doesn’t show up 2/5
Been using for a few months an. Wen working well. Since Labor Day weekend no bus time shows up. Love this app was very useful.
Where’s the bus and subway map 2/5
Downloaded subway and bus maps are too small to see clearly. And no alerts.
Worst for buses 1/5
Times are not accurate. Extremely hard to use and see results. Buses disappear. Clearly not tied to MTA.
Good needs fixing 4/5
Good app but needs user experience testing and tweaking
No stars 1/5
The app used to be so helpful. Now it takes a long time to find a simple arrival time for a bus! Not an improvement
Would use again :)) 4/5
I visited NYC for about three days with my family, and this app definitely saved our lives. Coming from California, we never take the train or bus to go places, so taking the subway would be a huge issue. But this app made traveling so much easier. We knew exactly which train to get on, what stops were being taken, and when we had to get off to either our destination or to transfer to another train. Of course, I can’t give it five stars because sometimes the times are inaccurate, but the times are usually off by a couple minutes. To get an accurate time, the signs in the subway do give better times of when a train is arriving (i.e. 1 minute, 5 minutes, etc.). Also, the service does cut off when the train is in motion, so the app doesn’t work and doesn’t show us our exact location, but once the train stops for the next flow of people, you are able to see exactly which station and street you’re on if the train itself doesn’t provide a sign or you cannot hear the conductor. If I ever go back to NYC, I will definitely be using this app again :)