Failed to track buses, feedback function doesn’t work. 1/5
I waited for a q13 bus that was due for 20 mins. I also saw a q28 bus pass by the stop which the app wasnt tracking. Tried to send feedback from the app but the submit button doesnt work.
Feedback doesn’t work nor does transportation transfers 1/5
The app does not show transfers to another bus, which would take one to destinations, without many minutes of walking...even though bus Routes are exclusively requested.
The app does not properly show subway to bus transfers either... even though both bus and train transportation is requested.
For example: taking B 61B from Prichard Circle to 9th St. @ fifth Avenue and transferring to the B 67 To travel along fifth Avenue.
Excelent GPS usage
Late for appointment 1/5
Was just looking for a decent bus app and this crappie app made me late for an appointment. Delete
Q46 buses from Katz women’s 1/5
By Range Chaos2
Where is the bus from 4:06 and now 4:25
Saved tourists! 5/5
We just came into town to celebrate a birthday and wouldn’t have been able to get around without this app! It rerouted us when the subways were down for maintenance and gave us multiple options.
I wish the app would keep your last searched trip’s information on the home screen instead of opening fresh every time (it got annoying having to constantly re-search our route when I just wanted to double-check the numbers), especially when you’re in a subway station with poor reception, but it was a minor inconvenience.
This App Is Better Than The Transit App 4/5
I downloaded this app because of the shortcomings of the other Transit App. So far this app is allot more useful. I still use the other app sometimes.
Wildly Inaccurate 1/5
So the times for the busses are ridiculously wrong. The app’s estimate is 3 minutes, while the code you text on the bus stop says 20 minutes. I’ve been waiting for 16, so I know the latter is correct. This is the busiest city in the world, can we at least get a transit app that works!
Declining value 3/5
Recently data seems to be unreliable. If there is a subway schedule sign on the platform it’s data is different and better reflective of actual timing.
This app is not accessible to all patrons 1/5
Buttons are not labeled. This makes it extremely difficult if not impossible for visually impaired patrons to use this app. Edit boxes are not labeled. This is a poor excuse for an app. It is not accessible to everyone.
Half correct 3/5
Reliable a little over half the time. Tried it for a couple months.
Time waster 1/5
Well, that was a fool’s errand. App continually crashes in trip planning mode.
So awesome 😃 5/5
It shows me where the bus is at
Doesn't work 1/5
I had this app, for a couple of days. It worked fine, once I updated it, it was completely wrong. It didn't recognize any of the stops, it showed the map of the United States.
It is a complete waste of time
where’s realtime option?!?!?!?!?????
Never Accurate 1/5
Been using it a while now and it never seems to be accurate. Says Due, but nothing shows up. Says 2 minutes and resets to 15 minutes.
Better than the MTA 4/5
i have been using this app over 4 months and it has been working great. Compared to NYC official MTA Subway which is soo bad i deleted after one use.
I give 4 stars cause it seem the train gps movement is gone it doesn’t show it no more. Doesn’t matter to much but would be nice if i can see where is the train. Over all i’m satisfied.
Bus numbers 5/5
By Graylin Fox
*** Update: this issue was addressed within 24 hours. Thank you very much.
This app would be absolutely amazing if I could read the numbers of the busses when I plan a trip. Unfortunately, it looks like the numbers are written in the same color as the highlight and you can’t see the numbers.
Skip it 1/5
By Livin' On da Phone
No value; doesn’t do anything helpful.
False information!!!! 1/5
By Capillary Action Hero
The weather was bad yesterday. This app shows the location of buses on a map. It showed a bus almost to my location every ten minutes. The whole time the buses were not really running. So their map is fake.
Works perfectly 5/5
Amazing app, always accurate. saves me so many headaches.
Tremendous help! 5/5
Very accurate! Saved us so much on taxis.
Never on time 1/5
Those buses never come on time, this app is useless!!!
I Like this app 4/5
By DL Exploring
In my opinion the app is user friendly & easily navigated. I tap into the app when leaving a destination - it’s great to get immediate travel info. I even use the app while I’m in transit, this helps because if they’re delays I can see possible so I can connect to another train line to reach my destination. I really enjoy the ‘take me home’ button; I get an immediate estimate on when I’ll arrive home.
No hay mejor app que este 5/5
By ese siniko
Buenísimo este app recomendable
Could use live tone update 4/5
Nice app. Really does a good job of tracing the routs around tried state area. Still real time updated on the delays and so on would b much better?
So happy with this app 5/5
Good & excellent app
Bus time doesn’t show up 2/5
Been using for a few months an. Wen working well. Since Labor Day weekend no bus time shows up. Love this app was very useful.
Where’s the bus and subway map 2/5
Downloaded subway and bus maps are too small to see clearly. And no alerts.
Worst for buses 1/5
Times are not accurate. Extremely hard to use and see results. Buses disappear. Clearly not tied to MTA.
Good needs fixing 4/5
Good app but needs user experience testing and tweaking
No stars 1/5
The app used to be so helpful. Now it takes a long time to find a simple arrival time for a bus! Not an improvement
Would use again :)) 4/5
I visited NYC for about three days with my family, and this app definitely saved our lives. Coming from California, we never take the train or bus to go places, so taking the subway would be a huge issue. But this app made traveling so much easier. We knew exactly which train to get on, what stops were being taken, and when we had to get off to either our destination or to transfer to another train. Of course, I can’t give it five stars because sometimes the times are inaccurate, but the times are usually off by a couple minutes. To get an accurate time, the signs in the subway do give better times of when a train is arriving (i.e. 1 minute, 5 minutes, etc.). Also, the service does cut off when the train is in motion, so the app doesn’t work and doesn’t show us our exact location, but once the train stops for the next flow of people, you are able to see exactly which station and street you’re on if the train itself doesn’t provide a sign or you cannot hear the conductor. If I ever go back to NYC, I will definitely be using this app again :)
Not complete. 2/5
Really needs a status tab so people can check the different lines and see what’s running. Delayed or as every friggin weekend is shut down!!!
Bad train info 2/5
Gives the plan a trip feature but was completely wrong about weekend service. Added 10 stops to the trip because of it’s inaccuracy. No way we could get to our destination on time with the route provided in the app.
Plus you have to download the subway map every single time you use which is not user- friendly.
As accurate if not more than Live schs 5/5
Best transit app for NYC that I've used and I've used many. Yes, I recommend.
Ran smoothly and then now after the 5th day every stop has “no upcoming departures”
Accurate and reliable 1/5
Regardless the lateness and messes with trains specifically 7 train, this app is very accurate with information and timing.
Not a problem when looking for buses and scheduling a trip.
Great app after all.
good but missing parts of the line 3/5
I use stops on the M line that don’t show up in the app. For some reason the entire part which connects the M to the JMZ lines in Brooklyn and Manhattan don’t show up. (Central Ave, Knickerbocker Ave, etc)
Another issue is that the feedback section within the app doesn’t work.
Awesome app 5/5
I’m loving this map
Not accurate 1/5
My fault for not leaving on time, missed my flight . how ever this app is not accurate at all the route for M60 leaves u to walk 20mins from the airport if u follow its route unless u already know the bus had a different stop or ask!!!
Best one so far! 5/5
So easy to use and better options.
Great, but with a few flaws 4/5
I tried this app and ‘NYC Subway’. This is a far better app.
I was visiting from out of town and had visited many years earlier. I like the NYC subway. It is easy to get around.
But some things are confusing and this app just does not get it right. We were staying at a hotel near the 33rd street, green, #6 line. During most of the day, only the #6 train stops there, it this app’s map says that the 4 also stops there. It does, but only late at night. It took me a day to figure out this error in these maps.
But the route directions to get from one place to another were fine most of the time. We wanted to go to Yankees stadium. The app sent us south on #6 to 14th street to change to the #4. We ended up going north on #6 to Grand Central Station, then switch trains there. That seemed far more logical.
Still, I could not have found my way around the NYC subway without this app.
Too busy 1/5
When you quickly need a refresher on where exactly the q train stops as it’s pulling into the station, there is no simple way to find that out on this app. Every screen is just inundated with information, user experience is visually frustrating and just stressful to attempt to navigate. There shouldn’t be a learning curve.
By experienced concert goer
Very helpful app
Really useful 5/5
Easy to use and 95% accurate
Great UX, unreliable bus times 2/5
By Hypolite Petovan
This app is very confortable to use, but the consistently unreliable bus times makes it unusable in practice. I thought it was using the official MTA times but I’ve been getting different times from other transit apps.
Most updated app 5/5
All other apps either fail to provide updated subway map or give wrong arrival time. This app is the best at this point.