Intrusive Ads 1/5
By Andres I Rodriguez
As a long Times’s subscriber, I beg you to bring back the Newspaper format of the older (black) app. You cannot display ads across the middle of the content without it being infuriating to readers. I’m still using the older app but it can no longer be downloaded from the App Store. Also the new app needs Airdrop support.
Bugs with iPhone X 1/5
Articles don’t load when I’m offline in a tunnel during commute! Used to work just fine on iOS11x on my 6s. Sent two emails to support but just auto responses. Thinking of cancelling subscription since the app is useless for me at this point.
Ads have gone beyond the tipping point 2/5
I suggest the Times’ editors attempt to read the online edition. The constant interruption of editorial content by ads is not simply a nuisance, but significantly interferes with a reader’s ability to absorb what he/she is trying to read. Ads in the print edition are outside of the article, hence do not interrupt. Further, touching the space where an ad appears (or the blank space where it will appear after downloading) while scrolling immediately redirects you to the advertiser’s web page in your browser, requiring several steps to get back to the Times. When any business places its short-term economic interest above the reasonable needs of its customers, the result is usually not good for the business (see the various airlines that have gone through bankruptcy). I fear that the Times is on this perilous path.
Crashes often 1/5
Recently, the app has been crashing multiple times a day, usually when going to a new page.
NY paper unreadable on NY subway commute 1/5
Past versions of the app downloaded a significant number of articles overnight. The current version doesn’t carry me a single subway stop. Is it too much to expect for the app to download the top stories?Don’t bother if you don’t have WiFi or a strong LTE signal at your reading location.
Nothing caches. Can’t read on Subway 1/5
App is pretty much unusable on my daily commute
Home delivery is far superior 1/5
The Times is a great newspaper with a not-great app. The ads, beyond being overly dominant and disruptive to the experience, are bug-ridden, causing battery drain, the app to crash, and my phone to overheat. I’ll continue to read the print edition.
This app is in serious need of improvement.
Priceless content, but 3/5
The Times is one of the world's great resources. It's amazing to have it at my fingertips at all times. And this is an impressive app. There have been fixes and updates over the years, including solving several of my pet peeves. So I’m updating my original review.
The Times content is unparalleled. Start there. That makes it all worthwhile. But the app is a mixed bag.
I get that the revenue is necessary but must the ads be so intrusive? Can they be clustered or can it require a double tap to jump out to the ad? Half the time I end up in Safari for an ad I never meant to click on, just for the sin of trying to scroll through an article. Never mind the unwanted data usage; the whole process is disruptive. I have to close the unwanted window in Safari. And with iOS’s recent innovation I have to tap several times on the link to find the right touch pressure to hop back into the paper. Sometimes I give up, close Safari and reopen the paper. Where was I?
In general it's too easy when scrolling to click on a linked object or text and fly off elsewhere. Recovery from this is painless--kudos for that--but even bettter would be a button that I could click to deactivate/reactivate links.
Content: Lots missing. That’s ok if done right. But in some areas the incompleteness matters. Here’s a perfect example: Why can’t I easily see the whole sports section? I can’t get stats and box scores; sometimes I can’t even get game results if the pertinent article doesn’t make the cut. I’m following my NYC teams from afar Noel & this is a hassle. There used to be a banner across the top of the app that linked to this content online. Now I have to exit the app and go to the website, which I can’t read that off line.
Speaking of off line, with the Washington Post I can easily download the whole paper, or more specifically whatever sections I want, to read off line. And it looks like a newspaper. Quaint, but millions of us love it. And you can zoom in to make it more readable. The Post also has a separate app analogous to this one, I.e., a curated subset of the paper that sends alerts for breaking news articles. This one two approach is a great approach, worth emulating.
Don’t get me wrong: some of the new storytelling approaches are fantastic. I LOVE links to new music, tours of museums, slide shows from the runway, etc. this is the future and it’s beyond impressive that the Times is such a thought leader in this. But sometimes you just want to read the paper, in a green paperless way, not missing the newsprint ink on the fingers. Alas, that’s not really supported anymore, in the app or on the website.
Go back to what previously worked 1/5
Please listen to your many complainants and hire better app programmers. In particular, I need for it to quickly download articles so I can read when offline. Also, please cut out the many ads before chasing everyone away. I’m seriously thinking about unsubscribing.
Getting Worse 2/5
By West village
Cant read most of the content offline! Used to be able to read most of it, not now.
Please fix asap or you’ll loose another customer.
can’t stand the ads 1/5
great paper. well organized. multimedia all flows very well. the ads on the page are so big i always hit it multiple times. even as a paid subscriber. ruins the experience.
Simple functions missing 3/5
By international subscriber
There used to be a section for recently viewed that I found very helpful. Where did it go?? The search function is very poor. Entering a search term will give you sometimes random results but not the obvious ones you are looking for. Other than that the app is very good.
Annoying ads ruin the reading experience 1/5
I pay for a subscription, therefore I expect fewer ads than come with his app. It often shows the same ad over and over in a relatively short story. In short, it makes reading annoying and frustrating. Charge me more if you need to, but please give us an option to turn off the ads. NYT can do better.
Latest update won't open to main page - instead, opens to center of text of an article. This is an expensive subscription, so please fix pronto.
Update: fixed in the next update. Thanks for being responsive.
Strong content, limited app functions 4/5
By Disappointed American
NYT will always score points for journalism and content, but the app isn’t as cleanly organized and easy to navigate as it can be.
One big miss: option to share an article in Chinese or any other language. The feature is available on its mobile and desktop versions but missing in its app.
Also, no ads for paid subscribers please! It makes the interface unpleasant to use. I only read on the app if I have no other options. Ads are disruptive to a smooth user experience.
Bring back Today’s Paper App 3/5
NY Times needs to restore app paralleling print version page format.
1/2 Page Ads Ruin the Experience 1/5
Don’t get me wrong, I love the NY Times and am very willing to pay the subscription for great journalism. The experience of having 1/2 of the screen taken up by ads is extremely annoying and makes me want to scream. How many times do I need to scroll past slippers as I’m reading about chemical attacks in Syria. Ridiculous and demeans the quality of the publication. I’m all for supporting a quality profitable enterprise, but this makes me want to cancel my subscription and just get news from other sources.
UPDATE: I’m just deleting the app. It’s horrible. 2/3 of pages are ads. Advise you just use the browser. If it weren’t for the content and my desire to pay for quality journalism, I’d be long gone.
Worst news app for study 1/5
Auto charge $4/mo while giving helpless research function. Im out.
Stand for journalism 5/5
By Mike R NYC
I have surfaced from the flood of social media and have shed my Facebooks in lieu of a selection reputable apps covering my concerns. NYT is my prominent source of real news and I gladly pay for their integrity.
Over priced, and Ads 1/5
Why do I have to pay $15 a month for an ad filled newspaper? I also don’t enjoy the fact that they constantly give these low ball deals for like $5 a month. Again, why must I pay $15 for the service? I have paid the same amount for at least two years. I’m in my 20’s I’m not rich, plan on deleting soon. I get ads for revenue but maybe you should focus ads on the students you give free access to or people who pay $5 a month.
Freezes ALL the Time 1/5
It doesn’t matter how good the reporting is as long as it freezes constantly and requires me to shut it down and re-open. Sometimes it freezes every 5 minutes!!!
Best way to lose readers! 1/5
By trying maximize profit, and putting adds literally on top of the article I'm trying to read, you are making it the most annoying reading experience for me, and I'm sure for most people. So, don't ruin it for yourself! Make the experience in the platform pleasant, not vice versa. I think twice now, before opening the app bc I'm tired the ads, even tho I'm a paid member.
Love NYT HATE excessive ads!! 3/5
By steve oc
I am a faithful NYT reader and long time subscriber! I generally accessed the Times through their webpage until I got an iPhone SE with a tiny screen necessitating a streamlined interface. The app does this well, but I find the ads overwhelming. The same ad often appears 3-3 times within a given article (I understand you need to pay the bills somehow— maybe you could give subscribers a bit of a break). On the iPad I am returning to the browser in which I can block ads.
Opens to last article 1/5
This version opens to last article read. Not the front page of the app. Quite buggy.
I would rather buy the physical paper 1/5
I bought the subscription for my phone thinking this would suffice across all my devices, why am I being metered and limited on the articles I read on my IPad app? This issue has nothing to do with the content or advertising... but everything to do with the way that subscriptions are managed In ITunes.
Does not work with academic pass 1/5
You cannot use your academic pass with the app. This makes it more difficult to research current events in between classes.
Content still great. App experience terrible. 1/5
It’s the ads. The way they are intrusively laid out throughout articles, making it difficult to physically scroll the article without clicking on ads you haven’t even seen, pulling you out of the app and into Safari, sending your info to who knows what advertising network... I am planning to cancel my digital subscription until it’s been fixed.
Beware, Don't update this version! 1/5
I am a daily user (and subsciber) of the NYT app. It has been crashing more frequently in the past two weeks so I updated today, April 13. The app is now useless. It won't even open. I tried multiple times, then deleted and reloaded it. Same result. I have been forced to use the website to gain access.
Please, dear programmers work on the basic functionality. There is so much great content and wonderful use of media (video, animation, graphics) BUT I can't even get the app to open on a late model iPad.
Love the paper, but... 2/5
I love the Times but I can’t finish it because it constantly closes. I gave up on the iPad app and went to the website, same thing. It's frustrating when you are paying for a subscription that you can’t use.
Latest update broke app 1/5
Whenever I leave the app with an article open and come back the app won’t refresh with the latest news. I have to force close the app and then it will update. Also I miss the feature where the app downloads all the news in the background so I can read articles without a signal on the plane. If it’s still there it’s awful and rarely seems to work (status bar would be helpful).
Too sensitive … by design? 2/5
This has to be the most sensitive app online. If even one molecule of my skin touches an article, it opens and counts against my 10 free stories a month. Stuff I don’t even want to read!! Of course, when I want to close an ad anywhere online, I have to press the X about 12 times to make it go away. That’s by design, too, but I digress … Listen, NYTimes: If you don’t want to let me read anything for free, just admit it and stop playing this con game.
Where is today’s news... 1/5
Day after day the app shows me news I have already read. Where is an option to read today’s news, today’s front page?
Pay for ads 2/5
Paying for a subscription doesn’t seem to merit a pleasurable reading experience. NYT have littered their digital paper with intrusive advertisements, making the experience unenjoyable and distracting. Please, do away with these ads. You’ll surely make more money by creating a reader friendly edition of the paper. You catch more flys with honey.
More glitz, harder to scan and find news 2/5
Bring back the previous version. This one is more difficult to navigate. Omits useful info. Even baseball scores/standings have been taken away.
Good read 1/5
There is no space for comment on your stories. I like to read other people’s opinion on the discussion, besides the author of the story. I hope you can improve your platform. Otherwise, good reading.
Too much. 1/5
Too liberal. Constant conservative bashing. Right up the “resistance” alley. Unloading it.
Battery drain 3/5
The app itself is fine and I'm not as bothered by ads as others seem to be (though I agree that they're out of place in a paid app). What bothers me is the massive drain on my battery that even thirty minutes of app usage causes. It's nearly a full percentage point a minute on my poor old iPhone SE.
Never saw the news again if I swipe right to the pop up news on locked screen 1/5
By Jem Wong
If you want to read the details of a news you saw when it popped up on your locked screen, DO NOT SWIPT RIGHT!! Because one you swipe right, it'll gone forever. You'll be lead to the app but the news is nowhere to find. Even Though you chose to Save It for Later, it won't be here.
All you can read is the news title cut by the screen because of the words limit. If you are still interested, just google it.
Ads are so annoying 1/5
Ads are seriously getting out of hand. Articles are full of disturbing ads placed everywhere, sometimes covering almost half of the page.
I understand nytimes needs to place ads as a source of revenue. That’s alright. But do they really be as annoying? Do they really be as frequent? Do they really be as large? Can’t you do it like WSJ does?
Though I love nytimes content, I am considering to cancel my subscription. And I likely will cancel soon.
Accidental ad clicks every time - way too sensitive 1/5
Every single time I use this app I'm accidentally tapping on ads, pulling me out of the app when I didn't mean to. Please, please fix this.
Poor performance 2/5
By Karl Dreeves
I have a current model iPad, and yet it is still impossible to scroll smoothly through an article on this app. The scrolling is laggy and jerky. This is a basic function—why can’t The NY Times get this right? Perhaps the issue is the huge number of ads embedded in each article.
Fire your product manager 3/5
I somehow wound up with version 3.x and the latest 6.x both installed on my iPad mini 2. The older version is SO much better. It focused on the content.
Move controls back to top 1/5
The recent update moved the done and share buttons to the bottom of the page. What idiot thought of this design. Recommend you move them back to the top.
Ads, no offline reading and doesn’t remember where articles were left 2/5
But I just subscribed to the NYT expecting not to have ads.
Ads are everywhere in articles. They can reply that I do have access to extra content that non-subscribers don’t, but sorry, no. Ads are for free articles for non-subscribers, not for subscribers, no matter the amount of the subscription.
Also, it’s easy to mistakenly touch the back button while reading an article. If you get back to it, you’re at the top, not where you left it.
Worst of all, no offline reading possible. If you’re in a plane or train without internet connection, well, you don’t read your newspaper. Even if it’s the most likely place where you would enjoy reading it. This is not serious.
The NYT is an excellent newspaper, but the iPad app is totally amateurish. I’m canceling the subscription until they hire real developers.
My favorite app, but what happened to handoff??? 4/5
By Eytan B
I use this app by far more than any other one. Been there since 1.0, and continue to be impressed and amazed how well it has advanced. One of my FAVORITE features was when they had handoff, which allowed me to transition from my iPhone to my iPad to my Mac safari browser seamlessly. However, that has been missing for the last few months and I keep on looking and waiting for it to return. What happened to it? It is the one thing that keeps me from given my it 5 stars!
Great App and News Source W/ Some Faults 3/5
I sub to the NYT to get my daily news and information and I’ve cut out news updates on Facebook, Twitter and other social media and breaking news sources. By waiting to read the news until it’s published in the NYT I feel much better informed on the happenings internationally and at home. As a news source, the NYT is excellent. Into the actual app review.
The app works really well on my iPhone and iPad running iOS 11.3. Everything loads quickly and I love the auto download feature for new content, especially when I am traveling. However, the downside is that there are ads all over the app and digital versions of the NYT. I pay a monthly fee to access their content and I don’t like that I still have to see these ads.
5/5 stars for content
5/5 stars for the interface and overall functionality of the app
2/5 for ads all over the place. Reading on my iPhone can be cumbersome because the ad will take up the whole screen at times. It isn’t as noticeable on my iPad.
I’d probably give it 5 stars if it weren’t for the ads everywhere.
Storage eater 1/5
Took up 3 gigabytes of space with no option to clear the data but keep the app. No option to set a max size either. Had to delete the app.
Great app, but destroys my battery and adds are pushing it 3/5
By Usernames are Stupid
Ate 49% of my battery with 1 hour on screen and 10 min off. Otherwise great app, but the adds shouldn’t move at all, given that I already pay, I feel they should be less annoying.
Newspaper ? 1/5
I recently subscribed to The NY Times app. What a disappointment. I thought I was getting a digital version of the newspaper. Not even close. I want to see stories about the important things going on now, today. But most of the app’s stories are human interest pieces and most of them are 2 or 3 days old. What kind of “news” is that? Had to cancel the subscription. Thank goodness the Washington Post app is a “real” newspaper with important, timely reporting.
Love the morning & evening briefing 4/5
I’m a fairly new subscriber - wanted to support real journalism and stop getting news via FB. I found the morning and evening briefing invaluable and satisfying for getting a quick look at top stories. Can’t find it today though?