Video problem on iOS 1/5
Recently the videos won’t play / crash .
Great for qwest users 5/5
I love this app it’s a good app🥳🤩
Keep crashing 2/5
Hello please fix keep crashing when I try to watch preview of the game.
FB at it again 1/5
Kinda hard to login if keyboard is cutoff due to forced portrait orientation. Also literally logged in on my phone but when using app on my iPad my personal email linked to my account doesn’t exist...
Video previews crash 4/5
By J Aytch
When watching any of the videos for app previews, the screen goes black after a couple seconds. App must be relaunched to fix. Have reinstalled the app to no avail. iPhone 8 running iOS 14.2.
Black screen 4/5
It’s cool and all but it only lets me watch trailers for a few seconds before the whole screen fades to black and I can’t do anything. I have to restart the app l
Basically, just a way to get you to buy more apps 1/5
One of those apps where it’s hard to see what advantage it has over simply viewing it on the Web. For example, on the library screen, if you have a lot of apps and you want to scroll through them, you have to scroll to the bottom of the screen, wait for a few more apps to load, scroll down again, wait for more apps to load, etc. Very tedious if you have a lot of apps. Plus, there is no search feature! This is just one example of the lameness of this app.
Video crashes 1/5
The best part about the app is being able to watch game trailers and then buy the games. But every time you try to watch it crashes 😢
Keeps crashing 1/5
I just ordered my set and I’ve been trying to see what games to get, every time I try to watch a preview of the games, the app goes black and I have to completely restart. I’m nervous this will continue and cause issues when I try to use it in the future. If it’s too unreliable I’m sending my set back to get my money back, these reviews are worrying me
Video Previews Crash the App 1/5
In the store, every time I try to watch a video preview, after a few seconds, the screen goes black and I have to force quit the app. :( Happens on both my iPad and iPhone.
By needs import
Can’t watch trailers, it turns the screen black, everything works but I wish I could access my wishlist without adding something to it.
Can’t mute casting audio... so annoying 4/5
I would rate this app 5 stars, but now I can’t mute the casting audio coming from the quest 2 when casting video. It ends up playing at a delay, very annoying to hear both the headset audio and the phone audio when playing with people.
Great but an issue 4/5
By Jake Morgans
This game is great but there’s one issue I keep running into I keep trying to add a new debit card on there on payment method and it just won’t work and if I delete my old one and try then it will come back I need help with it.
Needs Updating 2/5
While the app works, it’s not without issues. I’m using an iPhone 12 Pro Max and the app is poorly designed from a UX standpoint. The margins are too thin on the top and bottom and it seems like the developers just ignored Apple’s “safe area” suggestions. It’s difficult to tap on the search icon because it overlaps the network/battery icon in the upper right corner (same for the back button when it appears on the upper left). Once you do get the search bar opened, it’s under the notch and takes several taps in random spots to open the keyboard. The icons at the bottom of the screen are also under the home indicator.
Aside from those issues, videos rarely load. I know it’s not my network, every other app works fine and I’ve tried on various different networks. Half the time the screen will just turn black and you have to close the app and reopen it.
If these issues are resolved, I’ll be sure to update my review. But, as of now, the app is a mess and needs work.
One thing I don’t like about it 3/5
The oculus quest is a lot of fun but the one thing I hate is having to have a Facebook account to have friends on it it’s ridiculous me and my friends are getting tired of it to not only that but when I actually tried to make a Facebook account it would not let it would keep giving me errors and telling I can’t sign up right now and Facebook has HORRIBLE reviews lots of 1 stars and it’s very infuriating please fix this
Videos bug 4/5
Yes can’t watch more than a few seconds of a trailer for a game
Most buggy app I’ve used on iPhone yet, watching a game trailer fades the screen to black and I have to kill the app, interface is outside the bounds apps are supposed to be in.
Cannot watch previews, keeps on crashing.
Constant Crashing 1/5
I can’t get anything done on the store page. Everything just goes to a blank black screen and the app basically crashes. You’d think a Tech Giant like Facebook would be able to handle the basics of an app.
Uhh, fix the videos please. 1/5
It’s not like this is the busiest shopping time of the year or anything. Any video you play just black screens the app. Kind of hard to take advantage of “Black Friday” or “Cyber Monday” sales when you can’t even preview the app they’re advertising. Honestly don’t get how you can have a release with this big of a bug in it.
App crashes when looking at game trailers 1/5
App could be better if it worked correctly want to buy more games but this makes it tricky during Black Friday and cyber Monday... App crashed so many times
game preview videos are black 2/5
have to go to website to play any preview videos...used to work, need better release control
ANNOYING BUG, otherwise would be 5 stars 2/5
By Derp monster
Ok, so this app is almost perfect and has a really good user interface. The only thing thats wrong is a glitch that doesn’t allow you to watch trailers for different games. When i click the play button, it causes a black screen to appear and i need to restart the app. PLEASE FIX THIS.
1 STAR FOR NO iPAD VERSION 1/5
1 STAR FOR NO iPAD VERSION. By not having an iPad version the superior features of an iPad are rendered useless this app, a major function of the iPad over an iPhone, is the iPad can work in landscape mode thereby ENABLING the full features and comforts of working with with an external connected bluetooth full QRTQY keyboard. Plus the other very obvious benefit is the larger, day & night difference in screens, of an iPad over an iPhone.
Video Previews Do Not Work 1/5
None of the video previews for the games are working. It will play for approximately 5 to 10 seconds and then the screen goes black.
Connected to WIFI on iPhone 12 Pro Max
Needs update 3/5
I have an iPhone 12. And the app needs fixed for Apple products as I’ve asked several others who have the same issue. Game previews freeze and make the whole screen black. Have to close the app completely and reboot. Freezes randomly and again have to close the app.
Bad Rendering 2/5
The app doesn’t account for the notch on latest phones nor the bottom gesture bar and makes it difficult to hit anything in the top or bottom. Please fix as this is a new issue.
Not designed for iPhone Mini 2/5
The app doesn’t work well with the iPhone mini’s screen size. It is practically impossible to press the back button.
Buggy and hard to navigate 1/5
Preview videos and pictures frequently crash the app or look distorted. Rarely notifies you of sales or updates of owned apps. It does sometimes notify me though so i guess that's a bug too.
The home section should be removed from the app and the headset. It's a mess and never has useful information at the top.
The social tab is barely functional and requires Facebook messenger integration which at that point just use a different service for voice chat. Call quality is bad and the integrated mic picks up a lot of background noise.
Being able to cast your headset is cool for parties.
More sales would be nice but since it's a closed ecosystem the biggest sale you're likely to see are going to be an occasional 20-30% off.
Honestly use this app to set up your headset, buy virtual desktop, and only use this headset with wireless pcvr cause the Facebook experience is really getting me down.
App wont let me 2/5
By Without liking or using safari
Share or even watch trailers
Video never plays 3/5
App is good but the one huge problem I see is that videos for games black out so I can’t see what the game looks like. Happens for every video, I see about 2 seconds and then blanks out, with the only solution being a complete closure of app and restart.
Love the Quest not the app 3/5
The app is great until I try to watch a trailer for something and the screen goes black. Only way to fix is to close out and open it back up. Same thing happens when I try to watch another video through the app.
The app crashes every time I watch a trailer.please fix this guys
Videos don’t play 1/5
Every time I try to play any of the videos in the store before buy, the app goes to black screen. I have to force quit the app and start all over again. It’s annoying.
Video crashes the app 1/5
Every time I tried to play a video in the store it would lock up the app and crash. Using iPhone 12 Pro Max.
What happened? (Fix to re-gain stars) 2/5
This app used to be straightforward & user friendly but just recently it glitches out every time I try to play a trailer of a game I’m thinking about buying. After a couple seconds of playing ANY game trailer, the screen quickly fades to black & becomes unresponsive & I have to double tap the home button & swipe up to force close the app.
I guess I have to look up each game on YouTube to get an idea b4 making my purchases.
Please fix this
Also, please just bring switch content to the native oculus quest store. The whole point of the quest is wireless vr. It’s cool that the quest is compatible w/ pc games but every flagship game (especially the upcoming, new Medal of Honor game) & any game that finds success on Steam (once any game has hit a sales target tbd &/or a consumer democracy where we vote on which games should go to the quest store & those games get ported over after crossing a certain threshold. But more steam games should earn a shot at being sold on the quest store.
Crashes when trying to watch a video for a gane 3/5
By Chuck a Duck
The app crashes when trying to watch a video of a game I want to buy. It crashes when the video trys to go full screen. I am running the app on an iPhone with the latest version of ios.
Otherwise the occulus app is great
Unable to watch trailers to games 2/5
Unable to watch trailers to games on the app. The app freezes to a black screen forcing me to force closes the app.
Unorganized - Crashes. Every. Time. 1/5
This app is terrible. With a Facebook account now required, I’d say new users just find another platform with better products, and that is more user friendly. Inside out headset is great. Other than that this company is a joke.
Horrible customer service 1/5
Major pin code problems,, and 1 to 2 days response time for an email request for help. Hey Facebook,, stick to social media platform,, not gaming.
Videos Crash the App 2/5
I’m on iOS 14.2, running on a 6S+ Every time I try to watch a preview video within the app, it runs for a couple of seconds. Then, a black screen is displayed. The app has to be forced closed and restarted. Happened on every video tried. Also occurred on the prior version of iOS. Hard to preview games when the video can’t be watched.
Works as intended but the app is really just another way to use the store without the headset
App needs work 3/5
Trying to watch the trailers in app during Black Friday sale and it keeps crashing the app.
Video freezes the app 3/5
By Parag N.
The minute I click on the video for any app on the purchase page of the app it opens in a small window and then the entire screen goes black then nothing happens . Using it on a iPhone XR btw .
Try to watch a trailer and screen freezes or blacks out. Please fix so I can actually see what a game is going to be like!
Mute is broken in latest version 1/5
Doesn’t let me mute volume while mirroring oculus quest.... :(
Broken and unresponsive on iPhone 12 mini 1/5
Basically can’t use, please do less hacks on iOS, I know Facebook has fancy internal frameworks, but you guys make bad apps.
So cool! 5/5
By I hope this is beneficial
This is so awsome
Fix the app 1/5
Oculus is great but the app is not. Every time I play a video preview of a game the app freezes and I have to restart it. Not a good look trying to sell apps.