money maker 1/5
By lucasazulay
Don’t download this scam app they’re try to charge you for everything and let you post only once a month only one post!!!!!
Messages not going thru 1/5
By cnicolas2001
My messages are not going thru! I deleted and reinstalled the app, singed in and out,I have the up to date iOS, I even created a new account on anther phone to see if it was just my phone but still no reply's and I kept on messages sellers and for some reason I don’t get a reply It’s like my messages aren’t going thru but it shows that’s it’s been delivered, This has been happening for like a week already not sure if it’s just me or if it’s a bug
Horrible 1/5
By Brelove❤️
I never give1 star reviews because I like to give the benefit of the doubt but OfferUp is full of scammers and I’m tired of it. I have been a seller on offerup for a few weeks now and every single offer I’ve gotten is from scammers asking for my phone number. This is ridiculous. I am deleting the app and do not recommend to people who are serious about selling their items.
Overall Satisfied as a Seller 4/5
By glqkardinal
As a seller OfferUp is a good platform because listing your items is simple and they give you many ways to describe your item, and freedom to sell and transport it in a way that works best for your needs. I have used OfferUp exclusively for sales and purchases of home goods. I have not tried the shipping feature, but as a buyer I have never had issues with a seller. As a seller I appreciate the safety and security of the app for selling furniture and revealing my location. Sometimes it is hard to sort through the listings but that’s the nature of buying second hand and just the varying items that are listed at the time.
Fraudulent listings & no customer support 1/5
By Mahdsquad
There are a TON of fraudulent listings on the app and even though I’ve reported them they’re still up weeks and months later.
Attempted contact with customer support goes nowhere - never a reply and no way to reach a real person.
Just a waste 1/5
By JJFrmDa706
Yall just need to bring back letgo cause this was just a waste of time fr cause im not buying nothing nor making profit👎🏽💯
Trash 2/5
By thegarrickco
Can’t handle ads in the app! It crashes
Fix it 1/5
By fix your stuipd app
App is awful nothing loads
Authentication failure 1/5
By 492749$.!29
Haven’t been able to use the app since I originally posted an item almost a month ago and several version updates since then. Application completely unusable.
Worthless app 1/5
By Angle Brighter
Measurably worse than Letgo in every way. The only justification for service fees as a percentage of sale price is a utility monopoly. AKA they’re Bullies.
So, just like ebay in this regard, but worse in that their search algorithm and promotional feature set ensures non-free items you post will receive even less visibility.
Bug 3/5
By unknonwzzzzz
It’s not loading anything
Dont waste your time!!! 1/5
By worst app everrr!!!
Literally the worst app to sell/buy things! I have had NUMEROUS issues with my account with absolutely no reason. Customer support won’t help for any issues. Seriously? how is this app still in business?
Poor customer service and account glitches 1/5
By TonyBologna4
Terrible customer service. Needs a lot work.
About half of whats posted on the app is from scammers 1/5
By Archside
Get them off your platform
Great App 4/5
By Reviewer69691987
Good app for what it says it does, but it needs “needs” for other countries you know? Not only USA
Scammers and trolls 1/5
By Bootywarrior69
Just had an experience with a buyer showing up 45 minutes late and then threatening me to “meet him and his boys out back” and spewed some racist remarks. Not a bad app feature wise, just not safe or worthwhile or users.
Can’t get access 1/5
By yelcurry
Every few weeks there’s no access tor the app. I can’t login and the. Screen says try later. I’ve deleted the app, re-installed it, rebooted my phone and nothing works. I sent a request to Offerup and received confirmation they received it. There’s no phone # to call directly or live CS père son to email. What next, it’s very frustrating. You guys need to fix this issue with live customer service.
Locked out 2/5
By Naomisstyle
Hi Offerup, I was really enjoying the app when suddenly I got locked out of my account. I was in the middle of a sale and it took me hours to post my stuff there.
Please help me reactivate my account.
app never works. 2/5
By Becc.a
this app needs help! i can’t see messages. can’t put items up for sale. rate ppl. pretty much every feature gets that bear that says something went wrong!
Customer Service is horrible 1/5
By Chickentita
This all claims they have buyer protection in the event you are scammed.
This is not true at all. I have not been able to get ahold of customer service for a week now.
The “Get Help” function within the app directs you to a page that does not exist.
When I finally got a response via email they asked for screen shots of the error page and they still have not replied to my response...
If I could give this app less than one star I would.
DO NOT BUY ANYTHING FROM SHIPPING MERCHANTS YOU ARE NOT PROTECTED FROM SCAMS AND OFFERUP WILL NOT HELP YOU. CUSTOMER SERVICE IS TRASH.
Made it worse 2/5
By Bumper bummed
Its bad now. Im sick and tired of getting out of state and non local listing! I click on pickup only.... and still get non local.. and i get out of order listings.. new mixed with old, even though i have it set newest only. Update: the messaging system is very laggy and even if I view a message, many times the notification still lingers. Sometimes messages sent or received lag behind and get send later or received later. Sometimes the messages get received multiple times or are duplicated. THE MESSAGES SYSTEM NEEDS A VAST UPGRADE IN ORDER TO COMPETE WITH MARKETPLACE. Honestly fb marketplace is way better, smoother and the ui is just friendlier. STOP SENDING SUGGESTION NOTIFICATIONS ABOUT ITEMS I MAY WANT, I DONT NEED YOU TO SUGGEST ANYTHING TO ME. I AM MORE THAN CAPABLE OF SEARCHING FOR THEM OR ALLOW US TO JUST SET UP ALERTS FOR ITEMS WE MAY BE INTERESTED IN. THESE ALERTS MAKE ME THINK I HAVE A MESSAGE WHEN I DONT. Also implement 2 step for added security.
Scammers, Errors and Bad Support 1/5
By Cybtroxy
Install this app if:
You want to be part of a scam.
You want to see an app with of errors.
You want support from bots that doesn’t resolve anything.
You want to see errors on critical pages.
Here is the shortcut for claims (good luck):
bit.ly/OfferUp-Claim
The UI is nice, though…
Only getting better! 5/5
By Digital Distortion
While this app isn’t perfect and is still fairly slow, it is SO much better than it used to be. I love the new “dark mode”! Im glad mobile apps are really starting to implement that
Could be better 3/5
By s....,.......
Would be great if I didn’t have to default to “local pickup” every time I log in, only to have 25% of the results being ads for items which have to be shipped…
Letgo should let go of OfferUp. 1/5
By Suzette⭐️
Letgo was great for the local sale. The ability to buy or sell an item locally without having to ship or wait for it to be shipped was really attractive with Letgo. Also, since there would actually be a person to person connection the seller was more apt to represent the item clearly and honestly. If you were picking the item up, it also was feasible to decide that you DON’T want it if it wasn’t what the picture or description represented. Much better than waiting a week on delivery only to open it and find it’s not even close to what you anticipated. Certainly- Covid makes the shipping to other areas attractive, but the loss of Letgo for local commerce is sad .😞🥺
Unsend messages 1/5
By Goldfish🐡
I want to be able to unsend messages cause people bother me and say they wanna buy something then when I send them an address they never reply. I don’t feel comfortable with this, I wanna be able to unsend. It’s a liability
Terrible. Don’t bother 1/5
By disgusted901
The app doesn’t work. I am not able to message sellers. I have emailed help desk several times. I first got an email saying it’s fixed. Nope. Not fixed. I have tried to purchase several items. Sellers never responded. Very disappointing. I tried to deactiVate my account and guess what? Th link provided doesn’t work, tech support doesn’t respond. And there is no way to deactivate. Not worth the frustration.don’t bother wasting your time with this app.
Needs better filter controls 2/5
By Nickh2007
Constantly seeing adds that are three years old or more is unendingly frustrating and drives me to Facebook so that I don’t waste my time. Either remove the ad after three months or whatever, or let me filter it out by time. Display of prices on the tile would also be great. I don’t need relevant and suggested stuff either, just clouds up the important notifications so a way to turn that off would be nice. Need to be able to send pictures in the chat.
OfferUp customer support is terrible 1/5
By jportswag
I have been scammed multiple times on OfferUp and the customer support DOES NOT CARE! I literally told them somebody was selling counterfeit items on their platform and they took days to get back to me about it and still wanted me to return the ILLEGAL COUNTERFEIT ITEM. I literally shipped back a fake item to the owner and OfferUp had nothing to say about it. That’s what they told me to do. Terrible support.
Love the app but poor support 1/5
By csulb99
Love the app and what it does for the sellers and consumers. Had horrible experience with attempting to gain customer service from Offer up, which doesn’t exist. My account has been down for a long time and even after emailing for support, I can only use it to view items.
Hence the 1 rating of one the app.
Worst in dealing with Sellers 1/5
By lamees younis
I have been a seller with offer up since 2019
My reviews are great..super shipper, good packaging and more..as a seller i am not protected at all..I always tale pictures for my items with the shipping label next to it. Because I had 2 indecent with 2 buyers on offer up..they are liars and scam..offer up never ask me for my proof they only protect the scammer buyers.
Fix this issues 1/5
By Frankie01107
Used to be a good app to buy cars but now it’s too saturated by dealerships and there’s no option to look for private sellers vs dealers then you find a car and guess what IT WAS POSTED 5 YEARS AGO!
Update and fix your app
Try it without expectation 3/5
By Leo2go
I’ve used Offer Up for years. If you’re not in a hurry to sell your item it’s fine. However, I’ve had so many “robots buyers”, make propositions after 11pm that pose the serious buyers but are not. It’s annoying! I report when I can. Lots of “flaky buyers” on this app too that set appointments but never show up. Have a garage sale OR set your expectations LOW. If you don’t have patience don’t bother. 2-3 star only
Love this app 5/5
By luckielor
I’ve sold 2 big item on this site. It user friendly and works good. Thank you!
Nothing but scammers 1/5
By KawaiiGirl303
Only scammers that are after my phone number. They are all terrible at writing in proper English too.
Filled with scammers 1/5
By JWS-2
A lot of scammers on here even members that have true badges
Ughhh 2/5
By K_Smalls214
Waste of time. I’m not on Facebook and thought this market place would be helpful for local goods. So far I have messaged 15 people over two weeks and have revived zero responses. These people should not have *perfect ratings, and responds quickly*. Frustrating experience. Everyone I’ve messaged on Craigslist through email has responded. Make changes to the app.
Scammers... 2/5
By 45632okayy.....
I don’t like this app but I’m trying to sell a car that I really need to get rid of. I don’t like the app because there is a lot of scams on there. One scammer tried to get ahold of my husband email to try to get our CREDIT CARD information. I reported it and that scammers profile is still up AND active!! So if you do get the app please be careful because there’s a lot of scammers. The scammers tend to ask you to “ verify “ a code sent to your phone do NOT give them that code because if you do they have access to your email. My husband and to change his password because the scammer changed the password.
The market place. 5/5
By stonynelsonknightatgmaildotcom
Imagine a mall that you can pull out your pocket, now you’ve just imagined offer up. Lol someone at this company needs to hire me for marketing 😎🔥✌🏽
Great App for personal sales 5/5
By Catdaddyx4
The app is really good and is flexible for those who are looking to sell one item or buy a single item. Everything else is great except for one issue, when people post their items “Sold”. Tech-support or someone in charge should immediately remove them from the board. There’s been instances where items are still on the board but we’re marked as sold.
not too good 1/5
By giadawggg
this is a horrible app i always have problems with it not loading and stuff and right now it’s not even loading anything.
Scammer’s Paradise 1/5
By Thayios
Do you enjoy making useless offers on an application that is full of scammers? Then this app is for you!
Want that item that is listed for $500? You better believe that person is going to turn around and list it for $1000 after seeing your offer with zero recourse by OfferUp.
There are so many posts with phone numbers, not even formatted to beat filters. You’re not supposed to use phone numbers.
Zero moderation by the team at OfferUp at all. I imagine crooks are loving the profits they are making from ripping people off through it.
Can’t Post Items 1/5
By Xenon Remix
When I try to post a new item, it won’t let me because I need to upload more pictures. However, as soon as I click on photos, the first one is already at photo #6. It seems like it is stuck at an older sale post.
Ridiculous 1/5
By autobot31289
Why is it intentionally impossible for me to delete my profile from your site? There’s no reason for you to hang on to my information unless your doing something I don’t want with it. These type of tactics are ridiculous and shady. Autobot31289
Used to love it! 1/5
By AMF7890
I am looking for something to buy and try to buy the less price I can find... then the app shows me posts from 5 years ago... 2, e years ago... just because people don’t delete their posts.
OfferUp... you need to delete automatically posts that are on the app for maybe over 30 days or so.
Considering stop using the app... became almost useless for me!
Original user 1/5
By LantanaGang
I’ve been using Offerup since it started & it’s only gone down hill. I endlessly report the gmail scammers & neither their posts nor the posters ever get banned. Now you always have to click local only if you don’t want to deal w seeing shipping items for sell as it doesn’t save your preference even though it does manage to save your location/zip code distance. And, now since so many scammers run a muck on this app real sellers are flakier i.e., agree to sell you item you get ready to p up & they click they sold it to someone else. People like that should be banned too. Offerup doesn’t give a crap. I’ve msg’d tons of times suggesting to code to block scammer posts but nope they don’t change anything and only make their app worse and worse. It’d be nice if the price showed on the pic like with letgo app since they merged but they won’t listen to users. We are crap and the advertising is where they get their $$ so they are too busy in meetings w those businesses. Greed.
Don’t waste your time ! 1/5
By gsyeisnsns sc jshsj
This has been the worst experience 9-10 sellers viewed my questions about items multiple times offering to pay over what there asking to get them to answer and send items people have shipping options available but turn around and say the won’t ship or just ignore me . For real if your not selling don’t post it or if an item has not been active it should be removed customer service can’t help no answers better off at a local estate sale or Craigslist 5miles been real good to me
Doesn’t let me log in with my google account 2/5
By SliMDruMMuH
Now I can’t see my inbox or anything. I click to log in and it doesn’t do anything. Reset password and it does nothing. I can log in using a different account with no problem. My whole account is trashed now. Even deleted and downloaded the app again. Smh.
Unable to delete multiple items 3/5
By xsdgolferx
I emailed customer support to ask to delete or
Clear out my saved items, they told me I had to manually delete them one by one. So if you have even 50 of them, you have to delete them one by one which doesn’t seem very effective to me.
