Horrible customer service and app 1/5
After numerous emails, scam users, and a general waste of time, here was my last attempt to this app’s administrators:
After being harassed for months on your account by fake users, I began trying to delete my posts (which is disabled on your app). I asked you all to delete them for me, and you advised only archiving them. This still allows scammers/fake users to contact you. I took it upon myself to take blank picture and type the subject as “none” so I could stop being harassed. Finally, it stopped and this was a way to get around the “archiving” part of your app. Well, now, I’m trying to post stuff and buy things for about a month, and the system says “error” each time. I’ve emailed you all numerous times, and no response has been received. Why would you deactivate my account or refuse to help me when I found a solution to a problem you all would not fix (users harassing me through your app)?
Great app sold almost every thing 5/5
Sold my car
Best app ever!!!!!!!!! 5/5
Made a few easy dollars wit this app...got a lotta good deal too...best app ever!!!!!!!!
Chatを 返して欲しい！ 3/5
Sofa and Love Seat 5/5
My first time using an app to sell something. Sold sofa and loveseat. Fantastic!!! Buyers said he was interested and if he could pick it up now. He came right away with a helper and money. He loved the items. Excellent experience.
No response from support 1/5
I’ve sold over 100 items on this app. With 5 star rating. Never had an issue until now. I posted several items for sale and they’re not visible to the public. I’ve tried numerous times to contact support and have yet to hear from them. Just for that, will delete app and sell my items someplace else. Good thing we have options.
This app continues to get worse. Can’t post anything, customer service never gets back to you, can’t send messages, etc... Find a different app to sell things on. I wish I could give it a minus 5 stars.
It is a good way to shop 4/5
I’ll say just make true to see the sellers in a public area or something ok. This app is very good
What Happened? 1/5
It’s not just me but a few other people I know had their accounts hacked and people were posting random crap in different states on our accounts! We even requested support and it’s been a few days already for me and over a week for the others and still ZERO response or reason...
Also, since the last update our post it’s views have been 0-3 in a week when this has never happened. And when we try to send messages it errors out many times and when we look for our post it’s not showing on each others phones...
Support needs fixing ASAP!
Very limited search filters 3/5
Search is very limited. Items lack basic details.
Beware of scams 1/5
Scammers flooded all over this app especially in the car an trucks sections
New user 4/5
I highly recommend but not so good getting it through to a customer service or rep 😩
Love offer up 5/5
Great buys in OfferUp
Offer up not working 👎🏼 2/5
Offer up has always been my favorite app to sell but since a few months back when ever i post stuff people cant see them. If i send messages to someone they dont receive them, or if people try to contact me through offer up to buy my stuff i dont receive their messages. My cousin and I tried to look for eachothers stuff we are selling on offer up and they dont appear or if they do and i send him a message he doesnt receive it.
Es una buena aplicación para venta
Notification abuse to spam and nag users 1/5
By anon 73882
I only want notifications if I receive messages. OfferUp seems to have someone in charge of engagement metrics who is resorting to just sending random notifications about nothing so you open the app. Extremely annoying.
Terrible Customer Service 1/5
All of my products are unable to be seen by buyers. I've emailed support 10 times over the last month. They simply respond stating my account has entered a locked state and everything is fine. However, my account continues to be locked after a couple of days. It's a continuous back and forth with support and the do not respond a second time after sending the "locked state" email. I'm supper frustrated!! I am paying monthly for Promotions and my account continues to be locked and my items are not showing. I will be canceling my subscription for monthly promotions and deleting app.
Deletes account without reason 1/5
Ghosts profiles so you can’t post, this is frustrating especially if you use this app to raise clientele.
Great App 5/5
Use it all the time.
Only negative is they need to find a way to block all the scammers who only use email. Other then that great app I use it everyday
Great site 5/5
Good traffic and many options to buy or sell 👌🏻
Reminder notifications 3/5
It’s very annoying when offer up sends me. The generic notifications that basically are just reminding me that I have the app on my phone, if it’s not a message from someone who’s trying to buy something that I posted I do not want a notification for it. Hearing the OfferUp notification ping, then checking my phone only to see that it’s a generic notification from the app trying to get me to open the app and search for stuff that I’m not looking for is very annoying. Could you PLEASE update the app to send fewer of these types of notifications
The new reinvented market!! 5/5
Easy to use, easy to get in contact and available to hundreds of thousands of people to see your items!
No better odds than Craigslist 3/5
Needs full functionality on a website so I can use a real keyboard to type.
App is good.
Suffers greatly from window shoppers who have no interest in buying anything and just like killing time.
The same people who lack any negotiating skills, along with low ballers are here too just like on Craigslist (you know the everything should be 20 dollars crowd?).
LOVE THIS APP! 😍
Lots of spam accounts who aren’t legit 1/5
I’ve used offer up multiple times before with no issues to buy and sell items but now I keep getting spam accounts or sketchy cat fish accounts that aren’t legit. They need to up their security into making an account. People will message me if I still have the item for sale then never respond which is just a waste of time.
Doesn’t work anymore 1/5
It all used to work awesome!
But like 2 weeks ago or so it stoped working like I can’t post no one sees it or I can’t text anyone about the stuff there are selling. No one replies back to me....
Offer up it’s pretty cool 5/5
I’ve used this site for a long time now. Buy and sell. Always great and have had luck with it’s app.
best selling app 5/5
fun, easy to use, also super safe!
Worst place to sell 1/5
Everything is really bad here. People lie to you about what they are selling is great. I bought my first phone here and supposedly it was new but it came out to be wet. I tried to sell my phone and that person stole it from me. Don’t buy electronics or what so ever here.
Great Idea.. Poor Execution 1/5
Poor setup and UI. Needs some work, especially for shopping nation wide. Also lots of scammers when it comes to electronics and vehicles. Also my listing somehow violates the terms when it clearly doesn’t and no response for support.
Users also are non-serious buyers
Account Hacked! 1/5
*UPDATE: It’s been almost a week and customer support still hasn’t messaged me back. Although the scammer seems to have given up on my account I’ve witnessed other accounts That got hacked post the same spam car posts. I digress, but lately I’ve been having a new problem. Ever since my account went back to normal my posts only get a couple of views. Even for obscure items my posts would always used to hit at least 100 views, this week the most views I’m had on an item is 2. Even for in demand items I’m getting no more than one or two views per post.
I’m just going to stick to Craigslist from now on. Not once in my years of posting there have I had issues like these.
ORIGINAL POST — Up until today I’ve never had issues with Offerup, I’ve used it to sell and purchase a number of items. But today my account was hacked and some scammer has been filling my account with spam posts. I tried changing my password but this hacker is still making spam posts using my account even after the fact. They’re able to make dozens of posts in as little as a few minutes leading me to believe they have some auto-posting capability. From what I’ve read online other people have had this same exact issue too.
Please improve your security, I would hate to have to make a new account after all the time I’ve spent building my reputation. An optional 2FA security feature should really be added to the app.
Best site ever 5/5
By Angeloa the one and only
I love this OfferUp thing it’s cool it’s fast it’s easy. 123 and ur done ... just awesome
App requires your phone number 1/5
App wants me to give them my phone number to use the ‘’Free App’’. I already verified my email. Absolutely Not. I already get enough phone spam.
And have a system for pending pickup purchases! Why still get messages from people when i’m just waiting for someone else to pick it up at our agreed upon time.
App was great. Now update brings feed and even messages section has tons of ads. Shame on you offer up!
Scammers On Top Of Scammers 1/5
This app is loaded with scammers make sure and only do transactions in person. Avoid the shipping aspect of this app.
Offer up is an amazing wya to look at choices and be able to get rid of thins that are doing well but by needed anymore. I really like getting o choose through options as well
They will block your post for no reason 1/5
By SLEEP WELL EXPRESS
They've done this multiple times to people I know. They blocked them and ghosted my ads so know one can see them. Worst ap ever, Facebook market place is way better
Turning into an overpriced craigslist 1/5
No enforcement for spammers, ridiculous 4.9% fee for payments, push notifications of crap for sale in your area that you can’t turn off. Sad this had potential.
Beware of thieves AND OFFER UP DOES NOTHING 1/5
Used OfferUp to sella a few items before always had tons of people flake although the worst experience was a crackhead from OfferUp trying to give me fake money. They ask for more info on my account when I report him. They do nothing about this as well as I have this person sending me threats everyday of different numbers and offer ups and they yet to do anything. They respond to the reviews with a copy and paste message then they never fix it when you email them anyways DEVELOPER RESPONSES ARE FAKE AND GO NOWHERE WHEN YOU ENAIK BUT UN RESPONDED EMAILS
By 69 bowhunter
People need to know ya don’t get shelf price or a penny on a dollar
Best of what I’ve tried so far 4/5
Nothing is perfect but for a local Buy/Sell app, this one has proven to be the best so far. I’ve been use several different ones for 3+ years. After my experience and all the updates, Offer Up is superior to Let Go, Close5, eBay, etc. It is user friendly, clean and organized. Easy to list for sale or place offer to buy. Great experience with other users so far. My go to.
Could beBetter 2/5
By you waisted my time
Hate all the store adds
This is one of my favorite apps. It’s really convenient and great
Nothing done 1/5
By AV 18
I drove 2 hours one way to pick up and article. I send a message to the seller all he said is he would be available after 5 pm. I arrive hear nothing. Waited almost an hour and send 3 messages ended up driving back. My issue is that I reported the issue to offer up and nothing was done, so this seller can keep lying to people. So I guess I can just bs anyone and make them believe I have what the want to buy since offer up will not so anything about it.
Just watch out.
Make money 5/5
The best app to make money or buy something at a cheaper price. People sale new stuff and gently used. Please meet up at a safe location!!
No customer support. Terrible shipping label 1/5
The shipping labels are huge, ends up covering 2 pages. And why in the world the instructions need to be with the label???? I end up waiting so much ink and labels need to fix that ASAP
You’re definitely going to want to read this... 2/5
By Diss A Pointment
OK the only reason I won’t post one star is because perhaps people won’t take me as seriously, but truthfully, it should just be one star let’s be honest
This is Such a useful app!!!!! (Wait!!!) ...that it becomes useless when it does not actually post as viewable/searchable listing which happens??FREQUENTLY!!! (...continued after the photo...)
Thanks for the three views guys. Why do you even allow people to “post” things if they’re just shadow banned? Why don’t you just straight up let me know what the issue is please? I’ve been an OfferUp user for years and don’t know why this randomly happens...
(There was one other time like a year ago you guys did this before and when I wrote you you immediately fixed it) seriously, you guys just pretend that something is posted and then act like there were actually three views? (which were probably from me checking it in my own app?)
This is ridiculous, can you please resolve? I would be selling Way more things on OfferUp if it actually worked, i’m such a great and honest seller and unfortunately for you guys and for me, this “tool” has been SO extremely useful to me which is to say extremely useLESS at the moment