Banned after reporting scammer 1/5
I got scammed and it appears that offerup has deleted me for reporting them. This is ridiculous after being on app for years with nothing but 5 star reviews.
That same scammer continues to blas offerup
Poor customer service 2/5
I have been using OfferUp for 10 months and I have enjoyed it a lot until 2 days ago.
I was trying to post vintage license plates which you can find a lot of on OfferUp. Every time I tried to post my item, they said it was against to their policies and they banned my account (I have sold over 100 items and have 5 star rating). After a couple of emails they have finally activated my account but unfortunately my posts weren’t there anymore.
I think this has been a common problem for a long time now and they cannot fix it.
I would love to share some of their customer service answers;
Log out of your account.
Restart your device.
Log back into OfferUp.
If you continue experiencing the same issue, you can try each of the following:
Switching between your wireless internet and cellular data plan.
Checking for app updates to make sure you've installed the latest version of the app.
Reinstalling the app.
Please know that this is affecting some users as well and we are working to resolve this as quickly as possible.
If anything changes or the issue resolves itself, please let me know. In the meantime, thank you for your patience and apologies for any inconvenience this may be causing.
I was scammed 3/5
I’ve had Mai ly good experiences but I was scammed. Offer up has nothing to offer in support. I bought two tickets to a show. Rather wrist bands. They were legit! But not activated because they used a credit card that declined after the wrist bands arrived. I lost out on hundreds of dollars :/
Offer up would not take my calls because they have no number and no one to contact
Great app + improvement suggestions 5/5
The app is great and has almost all the features that’s needed. 2 things I would suggest that would make it even better are being able to send pictures in the conversation and uploading a short video of the item with the item list.
Payment won’t work 1/5
Every time I try to go make a offer it says try again later or something went wrong contact offer up!!
Could Use Some Updates 4/5
I love OfferUp just because it has awesome deals. However it is so frustrating that the price isn’t shown unless you click on the ad. I could save sooooo much time if I didn’t have to click on an ad to see the price. Major turn off for me. Also there are a LOT of people who list things and then either don’t have notifications on or have deleted the app. I have made offers or sent messages on many things that don’t get opened, let alone never get a response. OfferUp needs to find a way to filter these people out/delete the listings because it’s super frustrating. For the most part though, this app is pretty great for finding good deals.
Horrible App 1/5
It first seemed nice & dandy until I got a whole bunch of messages from what seemed like freaks. Asking to see intimate items and inappropriate pictures, etc. I report these accounts and it seems OfferUp never does anything about them. It’s so hard to contact them, by the way. There isn’t a number, an email, just useless articles that never get me to an actual person who can help. I posted at least 20 items from clothes to shoes to many other objects and to my surprise, they are ALL gone. No email, no alert in any way, shape or form. That is ridiculous considering I spent a lot of times and money posting these offers and all for them to be removed? With no reason? I remember also connecting my back account to this app which I have no access to now. It keeps saying “ERROR” to every option I press. I don’t know if it’s the people trying to scam us, or the actual company, but I do not feel comfortable giving them my personal information when their app crashes every 5 minutes but unfortunately it is too late for that. I wish I could give 0 stars.
Always convenient and easiest way to buy or sell what you need
A great tool for selling or buying!! 5/5
By Pastor Jesus Cruz
I love Offer Up because I have been available to buy & sell stuff in an easy / great way, I recommend it to any one!
Full of scammers now 1/5
By Dankest ever seen
Every.. single... post is a scam now. It’s ridiculous. Offer up is doing nothing about this. This is extremely annoying and horrible. Do something about it. Figure it out.
By lissette 1
App review 5/5
Great app , super easy to use and pretty self explained .
It’s great 5/5
I love this app. I can sell used stuff and I’ve discovered some hidden treasures sold on here!
App it’s getting worst 2/5
I have to change my review you guys are not putting time to your app people are posting fake stuff and it’s getting annoying you guys need to make sure before they post to confirm their email if not don’t let them post posting fake stuff in vehicles for cheap which is annoying when I buy cars locally are used to like your app but now it’s getting worse and worse. Please fix and I will up my rating thank you and have a nice day
get rid of the sold products 1/5
I understand it looks good when it shows things being sold but if there more than a year sold they should be filtered out . Or you guys make an option to choose more than one thing to delete them off your boards .... it’s really frustrating having to scroll so years of old things I’ve saved an half of it is sold
You can find EVERYTHING. Some sellers just don’t respond
Please remove adds that look like listings or add subscription for an add free version of the app!!!
Easy shopping 5/5
I love Offer up cause I always find what I need good quality, good price and save time for shopping.
Literally every time I try and sell something they tell me it’s against their policies. What ISNT?! I try and sell some simple face masks that people can use in my community they tell me NO. i try and sell hand sanitizer in my community they tell me NO. What’s the point.
⚠️ Extremely Frustrating Screenshot Update 1/5
Every time I take a screenshot of a listing, the app automatically creates a new SMS message. Why? I don’t want to send it to anyone. Why are you forcing me to text a screenshot to someone? This is a terrible update and it’s a frustrating. I never in my life seen an app obnoxiously does that.
I never asked to send a text. If I wanted to send a message I would SEND A TEXT. 👎
WORST EVER 1/5
They give you a shipping label to use for non battery items but if you want to ship a laptop you have to come out of pocket for it and even then you still don’t get your money for the item you that you are selling and the buyer gets it for free because offer up isn’t tracking your label. They don’t respond to anyone and neither do they have a contact number
Major Savings 5/5
Offerup has been a beneficial link for both sellers & buyers. It is my daily go-to site for new & used products sold at a fraction of the cost in stores. Being a member has really defined my goals on decreasing cost to save for the future & maximizing the quality of products for ongoing projects. And for that, I am eternally grateful.
Sellers ghost the app 1/5
I’ve had this app for a couple days. And already I’ve noticed issues with it. A lot of sellers have items that were posted months, even years, ago. The listing is still active and you’re able to make an offer. But the seller no longer responds or uses the app. So why does the app let their listings/page stay active and allow buyers to like/make offers on their items if we will never be able to buy them? Make their items go inactive after they don’t get onto their account after a certain amount of time. I’ve tried to buy four separate games and nobody is accepting or responding (I’m offering their requested price as well).
Unable to delete listings it’s so dumb kept getting messages so I changed the listing to nothing and someone got mad and reported me now I can’t post or sell anything never again using this garbage app
Outdated Posts 3/5
By Sally B Smith
So many items for sale that have been posted for a year or even longer. Why is this allowed? Perhaps by adding a time limit that the ads could be posted would clear out the ‘clutter’ of posts. If a post has not been marked as sold in 30 days, automatically deleted the post.
Offer up 1/5
Horrible customer service they won’t help AT ALL !!!
Best App so fat👍🏽 5/5
Banned its sellers, apparently im not the first 1/5
Ive been using offer up for years. Had a 5 star rating. I know what it is to give customer service. But I give offer up 0 stars. Offer up have no customer service; they will remove your post with a automatic generic message, make you guess what is wrong and when you make one too many error, it Will ban you and your device
Nothing but Scammers 1/5
Customer Service does not exist...I had to report a scammer and then I sold my laptop to this guy and after the sell he kept sending me msgs then he started saying horrible things so I reported him...no response from anyone about the situation...people are allowed to scam stalk and lie on this app and don’t bother with the report button...
Offer up is one of the best safest app out here on the market 5/5
By goldentouch owner barbershop
I love this site easy and honest deals
Literally the worst 1/5
Don’t trust this app. I know usually really angry people only ever go to write reviews, but I’m not angry. I’m just saying—don’t trust it. It charged my card three times for 1 purchase and now there is a hold on my card until who knows when. Also, I had extreme difficulty even adding my card with their technology. Furthermore, there are TONS of scams. There are many people begging for phone numbers, only accepting payments through cash app or paypal. These should be red flags, but there don’t seem to be any moderators looking through the listings whatsoever. Don’t trust it. It’s not worth it.
Best ever 5/5
By wabba grill
Better than craigslist
Description on posts 5/5
You should have a description on the photos when people posted items not only photos
Virtual Garage Sale 5/5
Can quickly and easily download items for sale. Have had great results selling my items without having to have a garage sale. App is very easy to use.
This application is Amazing 5/5
I love this application, you have the opportunity to get a lot of items at a good price, direct from the seller.
Fast responses 5/5
An easy choice for local listings
It seems like people are over charging used things.
Love this app 4/5
By koki castro
I have been able to get rid of my extra stuff and make more room as well as get other collectibles.
Nothing but fake people 1/5
I used to love offer up but now all there is is people trying get your information to hack or steal you don’t use this it’s not safe
Took my money and bailed. 1/5
OfferUp used to be a decent app but after I subscribed to their service and paid a whole $20 I am unable to login, post anything, and all of my listings have been deleted. Plus, they have THE ABSOLUTE WORST CUSTOMER SUPPORT IN EXISTENCE. I have been unable to reach anyone to help with my issue and essentially they took my money and bailed. I am not the only one with this issue and so many others are complaining. It is a miracle they have such good reviews for the app right now. Completely unfounded 5 star rated app. Don’t trust these people until they fix this issue and give me a refund.
You’re special delivery 5/5
I like the fact that you can deal direct online with the person inquiring about the product safely yet personally and I had good service and good feedback . Thanks
Vanity set 5/5
Paul was very sweet
Simple things could make it a million times better 4/5
I’ve been a member of offer up for quite some time mostly for car purposes and I just wish they would do something about all the scams and bots that are on the cars and trucks section. So many “people” will post the same car with pictures they found on google and say to email them and no matter how many times it gets reported nothing happens. Another thing they could fix is making a separate section for dealers posting that the car is only $1000 and then when you ask they say it’s the down payment. Why can’t I have a section just for private party sellers and deal with them directly instead of the scammers?
Best Reselling app, No Cap. 5/5
It’s definitely the best, and I can see what’s for sell around my area, and over the country.
Banned ! 1/5
Wow so I used to use offerup all the time only to make purchases , rarely I would sell something here . Recently I notice that my account got banned ! Reason I have no idea why ! I went online trying to see other people’s reviews and same thing happen to tons of users without any reason accounts have been banned !! And I see a lot of people who should be banned still in offerup ! WTH! It’s going on !! I have been trying to contact them and no response nothing ! Not even a reason why I got ghost banned ! This is unacceptable! Been having this app for quite some time now and lot of the policies have change for the worse !
used to be good but now it’s not 2/5
i have made plenty of sales on offer up, from furniture to shoes to games. never had a problem until recently. i tried posting some shoes but kept deleting my posts even though i was following the guidelines. offerup has now blocked my account from posting and sending messages for no reason. had to make a new account to post my stuff because this is part of a way i make money and it still is not letting me. if the developers can get back to me discuss about the problem that’d be better. overall experience 2/5
Buying Items on OfferUp 4/5
Finding items on OfferUp is easy. The only problem is some items have been there for a year and the owners don’t respond when contacted. Should there be a limit for how long a listing can stay on before it is re-listed? Maybe a good idea. Will continue to use the app.