Getting very annoying 1/5
Free promotion cost me $19
Don’t let ppl post things with exaggerate prices of this app is like a thrift store
Last update messed it all up 1/5
Last 2 updates are a fail I can not see messages or send. Please fix!!!
By edoublee 3D HDP
Simple to post simple to communicate simple to sell. What more could you ask
SELLER BEWARE!!! BBB F Rating 1/5
It has been two weeks and Offer Up has not released the money the buyer payed for my item. I contacted my bank and they reported that OfferUp actually cancelled my deposit Ifor no reason and they have not contacted me regarding the issue. They have no customer service phone support AND they do not respond to their Twitter or email requests for support. I checked on the BBB web site and they have an active Red regarding these very same, poor business practices. I urge you not to download this app. I recommend selling on eBay or letgo instead.
Account removed / banned for no reason 1/5
Regular user of the app for over two years. I had over 200 completed transactions (about 40-50 of them using their shipping option), and never a bad review or negative comment.
Then, all of a sudden, my account was "removed" for violating their policies. I searched through their policies, and there is absolutely nothing that I did that could be considered a violation. Trying to get in tough with their "support" team is a waste of time, you just wait a week, and get a computer generated response saying that your account is closed, with no mention as to the reason.
As if this wasn't enough, I had been utilizing a in-app purchase for promotions, where i paid $19.99 per month to keep one item of my choice as a promoted item. I had just paid the $19.99 fee days before my account got removed by them. I get no response at all when inquiring about getting refunded since I paid for a service that I now cannot use.
I can't believe that they would treat their best users like this. Now I see that it is happening to a lot of reputable people. Why would they ban their best customers?
Someone needs to get the word out about what they are doing. It's unacceptable in my opinion. I will be trying to get the word out, and will be encouraging others who are not aware of this, to move their business to other platforms.
DID NOT RECEIVE MONEY!!! 1/5
I just shipped 2 items on offerup and had my deposit information updated for once the shipment arrived and approved by buyer I would receive my money. On my account it shows the money has been deposited into my bank account but There is no reflection in my account what so ever!! I have been trying to get ahold of customer service and there is almost no certain way of doing so, I NEED THE ISSUE SOLVED AND THE MONEY DEPOSITED IN THE ACCOUNT!
One thing about this app, when you put in a price people always want to give you much much less money. If you want to give away stuff it’s great
Can stay signed in 3/5
I love this app and I’ve been using it for a while now, but as of late i have been having issues. Normally my account stays signed in and I can open it up and do whatever, but now I have to sign in EVERYTIME and it won’t even stay signed in. I’ll click one of the different tabs on the bottom to search for items or something and it tells me to sign in again, I do and I click the same button and it tells me to sign in again! Not sure if it’s an issue with my account or what but it’s really frustrating. That’s been my only issue with the app, otherwise I love the app and recommend others to use it.
Has the potential to be amazing.... 4/5
For some reason I get emails for chats and when I open the app the chats never show for me to reply. I’ve tried reinstalling and still nothing. Makes it hard to sell something when you can’t reply to buyers.
Stupid update not useful 1/5
By hshz shks
I’ve been waiting for over 3 months for this app to get fixed so I can update my name. Something as simple as that and it still hasn’t been done. I still get an error message. I’m done with this app. Customer service is ridiculous.
Muy buen lugar para vender y comprar
Don’t bother 1/5
I tried this app for a while to see if it is faster and easier than eBay. Unfortunately it is just disappointing. The app itself works great and it is easy to use, but the result is nothing but waste of time. You write sometimes so much back and forth to so many people and still nothing happens, either you go to the meeting place and they don’t show up or they come hour later for a few bucks item. Therefore I stopped using it and went back to eBay, which I think it is the easiest and most reliable one.
RETAILER OVERPRICE NO MORE ! 5/5
I prefer not to buy anything in a store again without checking here first. I LOVE ❤️ the recycling effect besides saving money for the same exact product.
What I don’t like it’s the now constant propaganda from stores that I’m trying to avoid. It’s like they are sneaking in to defeat the whole purpose of this app.
Also, they need to check on people participation, so they can delete those who do not respond at all or that fish info to scam.
Very user friendly 5/5
I have bought and sold a lot of stuff on multiple sites/apps. This one is as user friendly as any of them. It’s easy to use and allows you to find items near home or have them shipped to you. Big Fan.
Easy way to sell things
Offer up is number 1 5/5
By got a app
I love offer up!!! Easy to use
So Easy To Sell! 5/5
By Doc loves Kiko
Wow! I’m amazed at how easy this is and how fast I sold my items.
Don’t advertise your services 1/5
By Luis the Trimmer
They will take your money but deny your ad
It’s been over 2 weeks, still no response from them. Still kept my money....
Taking my Ad money to other platforms
Great place to shop and sell
Fix your customer service 1/5
I enabled fast deposit then changed where I wanted my deposit and three weeks later I have yet to receive my payment. They took the fees for fast deposit and I have yet to receive my pay. Customer service hasn’t responded to any of my email.
Offer ups system is broken 1/5
I try to make a post it says join tru you so I do I verify my Facebook email and phone number but some how I still can’t post
Great app 5/5
Post , haggle , sale ... search haggle buy . It’s fun and very easy to navigate
App stopped working 2/5
By El Vendor
Everything worked really well. All of a sudden I am not receiving messages, even after I receive a notification. It’s hard to communicate with potential customers.
Modern way of selling 5/5
By Kris with K
The best thing in this generation to buy sell and connecting strangers in humanly possible
Not safe 2/5
There is no way to simply block harassing weirdos from seeing your ads or contacting you.
It’s all about OfferUp Inc., not you or your safety.
Love this app 5/5
Helps me keep my business going
Not what I thought 1/5
People be on here scamming
And why in the hell I can’t view items in my state/city? Everyone that I talk to are having the same problems with OfferUp. I’m only seeing other states and cities and not my own.
I’m really enjoying OfferUp. It’s actually more of a lifesaver. Easy to use as well.
Search Alerts 3/5
I have no “search alerts” saved but yet everyday it never fails to notify me of some I searched for once. It I wanted notifications for that I would save it but I don’t.
Amazing support 5/5
So I put somthing up not thinking about the rules and it was taken down. I replied and the support explained to me. They are amazing and if this was how all customer support acted and treated users then I would have had a 80% more stress free life. Easy to post and edit. And great app!
Poor customer service 1/5
I have an issue with a sale that required me to contact Ofer Up for assistance. Three days later and I’ve still not received a response, the issue has not been resolved, and the buyer is out of her money while it sits in limbo minus the fee that Offer Up charges to broker the sale. This was a ship to sale.
Making money 5/5
Nice way to make some extra money. Thanks team!
I don’t like it when I click on something and a whole bunch of ads comes from company online instead of personal people that’s not cool how you guys do that
People not buy 4/5
When selling at a decent price people offers are so disrespectful with low offers and then they say there coming and don't show up making me use not sell faster,,,,,
Love the concept 5/5
Wish there were a way to report ppl who don’t follow through on purchases
To strict 1/5
I couldn’t post any collectors knives or a crossbow on this app they removed it. That’s ridiculous.
By Prieta 23
I love it because is very easy and safety.
Spend lots of money every week with this app to promote my stuff an they ban me for no reason spent over 10k
Sold my stuff 5/5
This is a great app for selling stuffs
TruYou is a complete mess 1/5
I have been using this app for the past couple years now but recently I haven’t been able to message ( can not sell nor buy items ) because I’m being forced to join truyou i think that really is not a good thing because not everyone can join truyou so anyway 1 star hope this tru you thing gets fixed if not I’m not using OfferUp no more ...
APP GONE TO TRASH 1/5
By Chalo fb
App used to work really good ,BBB business bureau says this app it’s not longer trustworthy, it’s has an F rate which means O lowest rate, also has over 164 claims open with them for fraud all this fake reviews that the app it’s great are Bogus and fake ,this app try to compete with PayPal but didn’t even have a customer service team that along a single phone number to call . This app it’s dead mark my words that’s why no one can’t send or receive msgs or post or anything ..tysm there u have it folks that’s what’s happening
Not compatible with a VPN 1/5
By Loungin Loftis
If you use a VPN you’ll have to turn it off in order to use this app, which is a shame because you enter the zip code of where you’re searching so the location should be known. I’ve used this app a lot in the past and a VPN has never been an issue, not sure why it is now.
Doesn’t ask you to make an offer. 1/5
By hansus hs naj
I downloaded the app hit to make an offer on something and it automatically offered the asking price. I had to delete the app just so it didn’t take my money. It never asked my permission to access my card on my phone. Not very happy.
Offer up is safe and secure and the people are friendly
Effective and Easy to Use 5/5
I’ve bought and sold several items. All my experiences have been positive.