By Annoyed with Microsoft
Gave it a 2 star because all who have taken statistics know that high and low are canceled.
Zero Stars on iPad Pro 1/5
Tried this on an iPad Pro. Forced to use the one time code option, the sign in using Microsoft account option was not even visible. Tried twice. Each time got the message “sorry, unable to open at this time. Try again in five minutes. “
Useless in iPad.
The option to use this viewer was not even visible in the email message on the iPad. The only reason I knew it existed was because it was visible on my PC.
Worked similarly on PC, but I had both options. The Microsoft account gave the stupid “sorry ....” message once, tried it again immediately, and it opened.
Does not work 1/5
The Does Not Work app from Microsoft, well, does not work.
If I follow the instructions displayed by the OME app, using gmail on an iPhone 6+, tapping the encrypted attachment brings up a view that prompts for a login. When you select login, it displays “loading” and you never get prompted to enter an email address. Eventually, the text “message.html”is displayed on the screen and you’re hung there.
Great job on QA, folks. A complete waste of my time.
Never worked. Tried it about a dozen times.
Terrible App! 1/5
After going through various and lengthy hoops to view the .pdf file there is no provision for printing it!
An utter POS 1/5
By TCP in NC
Let's see - to send an email you need a code. Great idea. Let's try to take something that is inherently simple, sending mail, and make it as complex as having 1000 drop down menus like Excel.
In addition, you can't attach photos or documents in the text of the mail.
I thought Outlook was already secure. Why add the stupidity of this painful to use app on top of what is already secure.
Why have an account? 1/5
I have an account and password, but I still had to wait for and use a one time passcode. It gave me no option to enter my account user name and password.
Inconsistent and Awful app 1/5
By L Camões
One day it works fine. The next day it is totally worthless and wastes huge amounts of time trying to read a simple email. Then it works occasionally with glitches such as you must enter the code manually. Clicking on it in the email from MS fails to enter the code. If you fail too often, Microsoft tells you that “you have requested too many codes today and to try again TOMORROW”!
What a great business service and app! It prevents you from reading your business email or delays you reading it for days!
Recently Microsoft failed to even deliver an email with a decryption code after I requested one 2 - 4 times hourly for 18 hours. No errors or message that their system might be down. Nothing!
2 days later it is working fine again!! Typical MS abuse of its customers.
Uncountable experiences like this are why I left Windows and all things-Microsoft behind 17 years ago.
Really, a telephone call or snail mail would be much more efficient and probably more secure. Save days of your life and your sanity; REFUSE TO USE THIS APP. Instead, waste the time of users who send you email requiring it by calling them on the phone to communicate instead, and tell them why.
Was update a year ago and fixed no bugs. 1/5
This is the reason why smart people prefer not to use Windows, because of bad programming such as this. It’s unfortunate that we don’t have another option.
Low quality app 1/5
Alway Microsoft creat poor quality app. This is another one. Not easy to use.
Works great! 4/5
Never caused any problems for me. I am not sure why others experienced more difficulty.
By Scott W in AZ
Sorry but it's a piece of crap. For some reason, it keeps sending passcode to my wife's email.
VPN - Virtual Private Nightmare 1/5
Communication via snail mail is more efficient and effective.
This is absolutely useless on an iPhone
Hate this app 1/5
I can't never open my messages
This app worked great until a recent update and now does not open. Worthless!
Doesn’t work with iOS 11 1/5
By Ender & Valentine
We completed testing and it works with iOS 10.3.x and Android, but does not work with iOS 11.
A terrible, sluggish, difficult to maneuver AP. I tried several times for a passcode. never came to my inbox or my junk. tried to send to another email, it never loaded. this gets a major thumbs down!
painful to use 1/5
By da troof hurts
takes an extraordinary amount of time to navigate through messages
I received an encrypted message that required this app. I downloaded the app. Not only would the app not decode the message, it wouldn't even open! Demand your senders find another way to send you encrypted messages. This app is TOTALLY WORTHLESS.
App Store sent me to Microsoft support. Microsoft says that since I downloaded this from Apple, it is their problem. The app won't work, nobody will help you make it work. TOTALLY WORTHLESS.
Not user friendly. Took way too long to get my email to open. Now it won't even let me login. Do not use this App!
Issues opening 2/5
Once you tap the image you want to open and select open with OME Viewer you would think enter a passcode and it's open. No I have to do this multiple times and request multiple pass codes before it opens. This is work related and can not wait all day fumbling through a finicky app. Please fix these issues.
Passcode Problems 1/5
On my iPhone using mail app. Seems like you need a one-time passcode to get your one-time passcode ad-infinity.
Not working 1/5
By Shily young
It will not open. I try following the instructions but the icon will not appear for me to open it.
Doesn't work 1/5
I can't say it's clunky or hard to use, because it doesn't work. Maybe if it worked it would move up to clunky and hard to use.
Very poorly conceived 1/5
By Sunny way 35
Complete waste of time.
Not very good have to sign in a thousand times to get no where very complicated.
Archaic and annoying 1/5
By youhavegot to be kidding
I would give it no stars if possible. This may be fine for companies that have business subscriptions but for the individual user, it takes 10 minutes flipping screens and reopening email to retrieve a password. Once you have the password, you cannot cut and paste it back to the viewer that is holding your message hostage.
Why is this app necessary? Dumb windows. Also loads pretty slowly or not at all at time. Free though
Does not read Encrypted Messages with Outlook App 1/5
By David Knapp
Using Microsoft o365 email and Microsoft o365 encryption, using Microsoft Outlook app and using this Microsoft encrypted messages viewer.
This combination does not work and you must setup standard mail to view encrypted attachments. FAIL.
The worst !!! 1/5
By Kiko Duke
Nothing good about this app. The pass codes don't last 15" as stated and then won't work anyway. Says code tried too many times and tried once. Horrible app
By Muñeka 8398
I still cannot get my message!
Does not work 1/5
This app is useless. I can't open encrypted emails at all. Every time I try to it informs me there is an error reading the email and can't be opened. I would suggest searching for other methods/applications when dealing with sensitive information.
Does not work 1/5
It doesn't work. It hasn't been updated in almost a year, so it seems the company doesn't care. I'm annoyed the people who send the document to me put me through this.
Worst app ever 1/5
I work in health care. And because of "secrecy " i never get the crucial information!
Soooooo confusing!!!! 1/5
Not user friendly AT ALL !!
Cumbersome and doesn't work with iphones 1/5
Is There a Star for Zero? 1/5
I cannot believe there are reviews rating this OME viewer at the top. I cannot get into my document yet, no matter how I try. The directions are piecemeal and miss strategic info that cannot be used after you've taken the initial step. It is very frustrating. This is my first attempt... it had better get better before I can like this app at all.
Should be native feature in Outlook for iPhone 1/5
Clunky implementation and user experience. Design requires both Security and UX, not either or. Solutions like this harm security.
A hassle to use then crashes. Waste of time attempting to view my doc on an iPhone.
By No go angry birds No go
VERY clunky + hassle to use 1/5
You can only review the one individual message. So if you are having a conversation, you can't scroll through the various emails. Extremely annoying in particular while trying to forward attachments. Ended up needing to find the exact email with the encryption notification to find the particular one with an attachment then had to "reply" and edit the information to send to a different email to "unencrypt" it. All just to be able to refer to it myself and share with the other relevant parties. You also can't copy any part of the email so couldn't contact information from a signature. And literally had to switch between two apps to copy detailed information little by little. Tedious, hassle to use, restrictive. HATE THAT I'M FOECED TO US THIS APP AND SYSTEM!!! Desktop doesn't work in any capacity so I'm stuck w this. Would be SO much easier if they was some kind of "back" button that allowed you to access an inbox or dashboard with all encrypted messages you've received so you can click between them.
By Calix Mary
I have requested a one time passcode over 10 times and have received 1 and it was 8 hours after I originally asked for the code. You only get 15 minutes to use the passcode!! It's bull crap! Worst app ever
Doesn't send the email with the all important passcode to decrypt the message. What a worthless app.
Does not work at all. 1/5
Not in ISO option menu. Nothing no e-mails, nothing.
Zero stars 1/5
By Lola Franco
If available, i would give it zero stars. Itd the worst app out there
Successful OME 5/5
By DJJG Yakima, WA
Was a great success with receiving my info from my financial institute. Downloaded app on my IPhone6 was a breeze.
Not - makes more work to muddle through workstuff. Thanks.
Doesn't work 1/5
By An actual human
For something that handles secure information you'd think it would work or if atleast if it's from Microsoft it would work semi well... it's worthless. Won't send emails for on time passwords and when I sign in it won't let me view my message...