New and improved: Now TOTALLY useless 1/5
The format has changed now so that you have to go through the seven levels of hell to save images. Multiple copies are everywhere. Deleting images is impossible. Take a picture, but now instead of saving to Photos, you have to maneuver through several screens to “export” to Photos... one at a time. What used to be a great app for taking pictures of receipts or projected screens at conferences is now far more of a PITA than it’s worth.
Stoped working with OneNote and OneDrive 1/5
I have tried deleting and re installing all apps without ant success, once I select for my file to be saved in either OneNote or OneDrive it won’t login to my account.
Also the cropping of the documents has started failing, it used to be very good.
Very disappointed that they have ruined an app that used to be great.
Where the Heck is Local Storage? 3/5
By George man22
I like this app. But please tell me what I’m missing, since these questions appear simple and I could not find the answers anywhere.
I save scans to pdf and specify iPhone local storage. Then I send to Dropbox. When I’m done, there does not appear to be a way to delete the PDFs in the app, short of deleting the app and reinstalling. Yes - I tried holding, and swiping every which way. As for where on the iPhone these scans are stored locally, no one seems to know. I’ve looked in Photos, Files and every other location and can’t find where they are stored. This seems a simple question, but Googling this I find others are similarly frustrated.
Am I missing some obvious usage paradigm? I’d give this five stars if I could just delete scans from the app.
Needs better Windows 10 support 3/5
One way this app can work better with Windows 10 is if I had the option to see my Office Lens document on my Windows 10 Inspiron as soon as it’s uploaded to my OneDrive.
Lens Just Stopped Processing Business Cards 1/5
Lens does not work. Unfortunately it relies on OneDrive. OneDrive is awful.
wow just wow. this app works so much better than googles PhotoScan. like 100% better. 5 stars no problem
Best scanning app 5/5
A very helpful best app for scanning professionally. Best daily life scanning app. It has many features and it automatically detects documents. I love using it to scan many things.
Thank you Office Lens Developers.
Best scanner app available!! 5/5
Read the other reviews then come back to here. Some complain about little things that will improve this app. And they sound great.
But remember, we are in a HURRY !
Next MONTH or next year there might be a better scanner than OFFICE-lens. But NOT NOW.
This wonderful APP is the best first choice in scanners. Bar none. Get it.
Doesn’t work properly 1/5
With the recent update the app no longer takes full page pictures, no matter the draw distance.
Needs better closing flow 1/5
Scan. Upload to OneNote. Shows uploading. There is no CLOSE. Yes there is a new camera indicator but there should be a DONE or CLOSE button on top right to close the loop.
By Vladimir Lashchev
Super useful app!!!! I never use camera to take pictures of docs anymore!
Micro$oft’s Best Product—Unlike Office & Windows, the App DOES WHAT it CLAIMS 5/5
By GTD Meister
Super handy!! Just the most useful features.
Unlike Office & Windows, this product has NO BLOAT, is INTUITIVE … and DOES WHAT IT CLAIMS.
Micro$oft should clone this approach across its product like.
Suddenly doesn’t crop well 2/5
I and others have found that recently something changed where the crop frame looks right but the scan’s bottom is cut off. Makes it often useless. I have to use the Adobe scanner which still crops well. Have left feedback. No response.
I have two iPhones with current iOS. Happens on both.
Another sht. 1/5
By evaluador 1
Couldn’t up load itself a doc to “Word”.
Great app - one suggestion 5/5
Love the app and use it frequently. I like that you can capture at an angle and it straightens perfectly. The only improvement I would suggest is when you go to define the borders, make it so you can drag the corners without having to put your finger directly on the handle. Its hard to see around my fat fingers sometimes to line it up.
Helpful App., but! 4/5
This is my favorite App. to scan all my documents easily, but with the last version it becomes difficult to determine the border of the document by the App itself. The same problem does exist before with my old iPhone! Now I’m using iPhone x and it was perfect for more than 5 months! I hope this will be fixed soon!
Works most of the time 3/5
Last week or so it has been cropping off the bottom of my documents. I have to turn my phone sideways for it to work. Other than that it does the job.
Great APP 5/5
Small app but an excellent , magnificent app full of surprises
Files inaccessible locally 1/5
Outside of the closed Microsoft ecosystem on the iPad, there is no way to locally access documents saved to PDF (or rename them and other basic functions) using iOS Files app, or Acrobat Reader, or any non-MS app on the iPad.
Amazing but frustrating 4/5
By Student 411
Having an app like this is amazing. I can just scan whatever I need immediately without needing to use an actual scanner. It’s a convenient tool and easy to use. My only issue is that the app crops the picture unnecessarily. It won’t give me the full document. It’s frustrating.
iOS 12 breaks this app. Hangs up on camera. 4/5
Great app on iOS 11. Need to fix issue with 12.
Interesting app 4/5
This app captures documents very well. However, downloading it isn’t necessary on two parts.
1) If you are a Microsoft fan, it is now integrated into OneDrive.
2) If you are an Apple fan, Apple’s Notes now has a scan documents feature - which may or may not be as good.
File names really need to be improved 4/5
I love the app, but you really have to figure out how to use it to make the card scanning feature useful. The one big fix needed is to rename the contact file after it processes. Now I have hundreds of one note contacts with names like “5/30/18 7:28AM Office Lens”.
Unlike the developer I tend to recall people better by name than recalling them by when I scanned their card.
If this were fixed this app would be the nonpareil.
OneDrive doesn’t work 1/5
This would have been five star rating. But a couple of weeks ago it stopped working consistently. I used this all more ham any other app.
I save my receipts to one note using this app. worked great and one note does OCR.
Now 1 out of 10 times lens will send the receipt to one note.
The other 9 times it asks to to log in to OneDrive. I do verifies my log in and then asks me to log in again in an endless loop.
Very frustrating. Good luck with this app.
Control Z 2/5
What did you guys do to this app???? It was perfect about a month or so ago.. All I had to do was scan and save an image to a destination and bam! Image Saved ✅.
Now, things are much too complicated and inconvenient to do that. Scanning and saving multiple documents is even more problematic
It is a great application thank you microsoft
Lacks connectivity to Outlook 4/5
This is in general a fantastic App. A sorely lacking functionality in this the ability to directly be faced as add outlook contact. One hag to open each and input manuallyno would suggest the app add a functionality to shatter such contacts using Bluetooth through office lens or outlook wth other users.
Very good, but not perfect 4/5
Everything about this app is wonderful; however, the lack of iPhone X support is frustrating. Please add this!
New update 1/5
By Organ awesome
Used to love this app, used all the time. Ever since latest update I can't get it to open, can anyone help?
All my scans come out too dark when printed 1/5
Tried everything but when I email and print out the document it always comes out much too dark. Been waiting on a fix but still nothing.
Latest version seems broken 2/5
I have to login to OneNote for every business card I want to save. Yet I can logged into OneNote separately with no issue. Making use painful.
Love the App, however... 4/5
It would be awesome if it had a quick delete (x) button in the title field to quickly delete the default file name to enter your own.
#1 On my central app list 5/5
With his frequent updates, office lens has made it to my number one slot of essential apps for iOS. Microsoft doesn’t always do iOS app as good as they could, but this is their best of show!
Best scanning app period!
Can’t save to OneDrive 2/5
This was a great app.
Now I can’t save any files into my OneDrive. Either it ask me to login, or it can display my OneDrive and but files never saved.
Microsoft, please fix your bugs before adding features!
Impressive capture 5/5
By serene and impatient
I'm bothered by the new Microsoft policy of snooping on user content and reserving the right to block and delete users who violate their policies against things like foul language, possibly the most evil thing this longtime bad actor has done to date.
But for a company famous for clunky software, this app stands out for simple effectiveness.
Finally fixed 5/5
Almost all the previous flaws have been accounted for. I'm so glad. This is back to being my go to scanner app.
Pushes you to use office 365 2/5
My initial used was not favorable
Can't save as a PDF or regular document as I want to. It constrains you severely what format she can save it as. If I email it I can't save it also.
Answer to all my problems 5/5
Blown away by this app. And it’s free. Thank you Microsoft
Good. But need update for iPhone X 4/5
I love this app . Please update for fix the iphone X screen
No longer saves to OneDrive automatically. 2/5
The OneDrive (personal account) functionality was broken in one of the latest updates. It’s now required to enter OneDrive account credentials to save/view files. Please fix, before abandoning yet another consumer product. Since I’m now having to essentially sign into OneDrive every time, I’ve stopped using Office Lens and use the scan function in the OneDrive app.
Almost perfect 4/5
Can we get iPhone X and iCloud Drive support?
4.5 stars - a MUST have app - almost perfect 4/5
I use this app regularly, 2 to 3 times a week. It's usually great at making pictorial copies of documents, and I like this app so much, I recommend it to all my friends as a MUST have utility app.
Why four stars instead of five? Well, sometimes the border detection is a little bit twitchy - but this is mostly the case when the source doc cannot be made perfectly flat, or is not a perfect rectangular shape, or the color contrast between the doc to photographed, and the background is too low.
Where the app will also sometimes have problems is when the page in question has graphic horizontal lines draw on the doc question. Usually if one can throw some additional lighting on source doc, this takes care of it, but one can't always do that.
Some improvements I would like to see:
– the ability to manually "help" the automated red outline box that outlines the doc - add a "lock" feature where the outline is locked in place (meaning auto sizing and auto positioning turn off, and the outline stays in place as is), and then allow user to manually adjust the size and shape of red outline - before the pic is take. - as if you were cropping pic area beforehand. Why is this needed? See the comment about taking pics of documented with embedded horizontal lines, or try to take a complete single picture of an open notebook.
- Renaming! So yes, I have saved a bunch of multipage documents to PDF's on my phone with the Office Lens app, but the file names are "date + time + office lens" -- not very useful when trying to find the particular PDF of internet later on.
Bottom line-- this app is so useful, I would be more than happy to pay $5-10 for an upgraded version that has these, and maybe a few other additional features (that other users want).
Very good app- where is the web-version 5/5
This app is really great for keeping track of receipts. I love it. Small improvement would be to have the ability to select where the file output goes. Right now I have to manually sort into folders. Also nice would be a web version. I could use my camera on the PC or Mac to take images or run OCR.
No iPhone X support?!? 4/5
Seriously, still not supporting the larger screen of the iPhone X ?!?
You are better than this Microsoft.
10 page limit why? 4/5
10 page limit is too little
Big NO for iPhoneX? Why? 1/5
After 6 months, this my favorite app still not matching with iPhoneX screen? Why?
Fails to upload and is quite useless 1/5
By NonFacebook User
Frustrated with this app. Consistently fails to upload with no helpful information as to why. And I am not even able to open my scanned file to transfer it somewhere. So the scan I took is stuck in this limbo state.
And the app team has decided to take feedback via UserVoice which is pretty much like saying ‘go scream in the echo chamber and we will decide which one to listen to’. Overall terrible experience. Deleting the app
Been using this app on my iPhone since MS came out with it. Love it. But this new update requires me to log into my MS account every time I want to save the doc....come on MS I already logged in when I set up the app.....fix it!
No iphone x Support ! 2/5
all Microsoft apps are supporting iphone x except this one why ?!