Doesn’t work 1/5
By An ge lei
When I try to open the app, all I see is HELLO.
Terrible app 1/5
Terrible app... all it says is hello. Nothing else on there and no way of getting anything . No icons etc. I deleted the app and tried installing it again but the same thing. Just “hello”. I would give 0 stars if I could
A few little improvements 2/5
Why did you get did of the flash feature for the scanner? Now I have to scan tickets with a bright light because it’s gone and a lamp won’t provide enough light. Also why do I have to log in and agree to terms of service every single time? Come on please fix
iPhone X 1/5
By m cheaib
When will you updated it for the iPhone X screen size
iPhone X? 1/5
I just downloaded app and it’s stuck on white screen says Hello. Goodbye
Unable to use 1/5
App no longer works. Trouble logging in.
Today’s update doesn’t work 1/5
The scanner no longer works.
Doesn’t work 1/5
Only says hello upon opening
Never able to log in 1/5
Always have problem logging in to scan tickets to get points
Can you plz fix
Basic usability issues still & unfair limits 1/5
Hardware used: iPhone SE bought 3 weeks ago around the end of March 2018. Latest iOS 11.3.
It’s a love/hate deal. Ohio lottery isn’t required have to offer this rewards program however they do it because it boosts sales and creates new customers. Trust me they make more money than they payout or they wouldn’t be doing it.
+ faster scanning & accuracy.
- it will glitch and scan the ticket say processing and then go back to camera to scan with no confirmation of ticket entered or if it even was received forcing closure of app and rescanning of tickets.
+ Touch ID enabled app to allow easy faster login. Big plus. Considering how Annoying it is to have to enter credentials because I put my phone down for 5 minutes.
- Dislike the inactivity logout after 5/10 minutes... I can understand banking or personal sensitive apps... but really lotto rewards?? Lol. 🤣🤣
I can deal with this however it does NOT INFORM you that you’ve been LOGGED OUT and allows you to scan tickets NOT KNOWING if they were actually entered or not. Big headache wondering if you received credit or not for scanned tickets.
OHIO lottery please fix the app. If you log us users out due to inactivity please make the app reflect this and not glitch out. Please!!!!!
+ Great rewards to choose from. 👍
- Why the limit? I spend big money on the lottery and yet they limit my losses I can enter for rewards. What a joke.
It’s not like I am getting anything significant back.
I have to spend $1,000 on $1 scratch off tickets to get a single $10 gift card. It’s really pennies to the dollar.
I typically spend $2,000 a month or more on lottery.
Either allow the limit of loser tickets to be higher or allow a longer time to enter them before expiring. I always keep my tickets in case I hit big and need to claim losses for taxes.
- when entering tickets it doesn’t update what has been put in. You basically have to exit and enter to see your point balance. Confirmed this on both android and iOS. Huge inconvenience.
Keep the progress coming.
By World Traveler RLG
Registered, tried to autocorrect home address, now login doesn’t work. Tried registering with a different email and just get a blank white screen upon submission. Trying either login gives an error about failure at this time.
Pay outs 3/5
The app is getting good but you guys need to ad the pay out on each game how you win
Never works...delete! 1/5
This never works or gives updated info. Tried to use today for last nights drawing. Keeps giving me error message to please try again later. Also pulling data from March! Its now APRIL! This app is inconsistent and I am tired of it so i am deleting it!
Don't waste your time with it!
No stars at all 1/5
By Rubber to the ground
The app just says Hello, that’s it... Sad very sad....
Can’t use 1/5
By Puzzle mother
It just comes up and says HELLO and nothing happens
Ohio lottery 1/5
App will not open after it’s downloaded onto my iPhone 6
This app has worked great until this week. For whatever reason, it would scan a ticket, then make you sign in, submit the ticket, then closes.
Now, starting today, 3/1/18, it won’t even scan a ticket to see if it’s a winner or not. Disappointing.
Scanner NOT! 1/5
Scanner doesn't work worth a darn. Gives errors every time now!
Can’t register 1/5
By It's Windy
Can’t finish registering because it won’t let me enter my date of birth OR state.
The banner on bottom of screen won’t let you start keno . You can’t remove or minimize it.
Scanning tickets 2/5
Before ( about 2 years ago ) you could scan a ticket, and if it was a winner, it would tell you if it had already been cashed. Now it just says you are a winner but then when you take it to the store, you are informed it’s been cashed. I liked it better when it informed you it had been cashed!!
App is crap on iPad 4/5
Would the developers please at least look at how your app performs on an iPad?
When using it on the iPad the lower part of the screen is blocked by the bottom bar which includes the scanner etc. You can't see the ePlaySlip or EZPlay progressive jackpot at all. And the winning numbers in Keno are blocked off on the bottom.
Several updates in this problem has still not been fixed.
No problem with the app on the iPhone.
Scanner doesn’t work unless on WiFi 2/5
By Shelly Renee
The tickets will scan but the end result is always “There was an error with your entry”, but if I am on WiFi, it works just fine. My cellular data is turned on and I never had this problem until the new app was released. It’s very frustrating to not be able to use the app unless I am at home or somewhere that WiFi is readily available. I have read multiple reviews saying the same thing and I am just shocked that it hasn’t been fixed. What’s the point in having the app if it can’t be used?
Need to update this app to match the play slip app 1/5
By Mace Win Ra
When you updated this app to include the play slip function, but the original app allowed you save your playslip to a account, so you can re-load them to a different device. You have a login function for the rewards program, can you tie into that?
Please add this functionality. it shouldn’t be that hard.
Poor app. 1/5
The app seldom works with scanning instant tickets. The app also gets an error often when generating a barcode for ez-play. Spent some of that lottery profit Ohio and generate a better app.
Scanner not working 2/5
When it works it's great but lately the scan feature has not. Will give a better review once it's fixed
Scanner has stopped working on Saturday. 3/5
The ticket scanner appears to be down. I have not been able to scan my tickets since Saturday December 30,2017.
Scanner is not working 2/5
I get the “oops something went wrong” error message when trying to scan either printed tickets or scratch offs. No problem with this up until the last few days.
Ohio Lottery App 1/5
Can no longer scan tickets to see if you’ve won. Continually says Oops something went wrong. Please Fix This!
The scanner keeps telling me that something went wrong. I manually enter the numbers and it still tells me something went wrong
Great app only because of the scanner.
Until it decides to crash on New Year’s Eve!!
Fix it please!
Cheats out of winning tickets 1/5
I have over $40 in winning tickets that the scanner says has an issue, when I call the Ohio Lottery, they tell me they can't validate the tickets even though they were just purchased a couple weeks ago.
It’s broken. 1/5
By Buckeye chris
It’s a good app. Great concept. Poor execution.
However recently I can no longer scan tickets. The camera opens, it takes the picture, and then it just gets stuck. After a minute of waiting it says “something went wrong.”
Edit. Wow after reading through all of the reviews I see this issue has been happening for over six months. No develop a response no update to fix it? I don’t see the point in keeping this app if people can’t even use it. How many more people have to tell you it’s broke before you fix it???
Scanning problems 4/5
Scanning a powerball ticket always returns, “Oops, something went wrong, please try again”.
Save login info 1/5
Would be great if I didn’t have to log in each and every time I submit tickets for points. Why not utilize the finger scanner for this or at the very least remember my login info?
Don’t trust the app! 1/5
This app on many occasions doesn’t have updated numbers. I wonder how many people tossed out winners because they mistakenly believed they were looking at most recent draws. It’s usually bad in the mornings, at times loading for ever and I have good service. Wish they’d fix it.
By Big D 147
Tried to register and the drop down sections for date of birth and state do not work… you cannot register. Unbelievable that an entity as large and wealthy as the state of Ohio cannot create a simple app that works…
Signing up 1/5
By Lonnie's IPad
Won’t let me enter a state.
Application issue: 5/5
Trying to sign up for the reward program. The state selection part isn't working. Hope you can fix it
Bogus rewards program 2/5
It only allows you to enter a limited amount of tickets for points a month. I feel if you’ve spent the money to buy the tickets why would you not be allowed to enter as many tickets as humanly possible. Not to mention anything remotely valuable in the rewards catalog starts at 10,000 points, so they limit you to 1000 points a month, it’ll take almost a year to get to obtain enough points to get yourself a $50-$60 item. So that’s about $50 back on $2500 spent. Good looking out for your customers Ohio Lottty!
Constant log in 2/5
By Dr quatto
The having to log in every time you scan tickets is annoying. Wasn't like that before the last update
Go back to old version 1/5
Many times new is not better old app 8.5/10 new update 2/10. Poor graphics, bad user interface, glitches. Why change something that was already working well just to premier a " new" app.
They are using scanner as a tool for they're own good. 1/5
Money hungry a$$holes, done buying Ohio lottery!
I get an error message every time I check my multi draw ticket. It used to tell me this is not a winner and you have more draws, so what happened to that feature. I like the old app better.
Sign on every time? 2/5
Why doesn't the app stay logged on? Every time I submit a ticket I have to log back on. Annoying.
Update = broke usefulness 1/5
Older version correctly scanned ticket and reported results. Now, update always returns "invalid promotion code." That was the result of scanning a $7.00 winner. Uninstalled. Reinstalled. No change. Uninstalled.
Something went wrong...with this update 1/5
Oops, something went wrong. This update horribly changed the scanner messages. Instead of saying the ticket is not yet a winner but more drawings are on the ticket, it says something went wrong. So is the ticket just not a winner, or could it not determine if it's a winner or not, or it couldn't connect to the Lotto office, or was it some other sort of error, or what????
Amazing Update 5/5
Ok the minor complaint that I get people have is the missing next draw date. But, the dates don't change either. Otherwise, this update is amazing! Touch ID to sign in is amazing. No scrolling of the disclosure is a god send! Optimized for the display! Easy scanning! Just great!
Scanner does not work 1/5
Just beeps and vibrates and gives error messages. Garbage!
Next Drawing Dates?? 2/5
The home screen no longer shows when the next drawing dates are. So now you have to look in the "how to play" every time if you can't remember whether a MegaMillions is Tuesday, Wednesday, or what day. Please bring back the Next Drawing Dates with the game numbers on the home screen.