How does anyone retrieve their password on this app??? 1/5
Like how come their isn’t a forgotten password button on here like really!?
Blackboard works. SOAR does not. 2/5
By Nanny McV
Blackboard works fine, but I prefer my computer. SOAR never loads. Can’t check emails or access the student center.
Logging in as a new user is waaay to complicated!!
Worthless to NU Students 1/5
Virtually does nothing for National University students. The Oracle porter is not accessible using this app on an iPhone. So what’s the point?
Broken! Does not work well on iPhone 1/5
My company boasted how the OKTA app was great, not so. Constantly, wasting time re-logging in, full login and setup weekly. App totally glitchy in exchange jumping around while typing, looks it’s logging off or locking up randomly. Needs major overhaul!
TouchID Errors Out After Not Signing in Past 2 Weeks 1/5
By Jon Saph
The touchid errors out if you do not sign in within two weeks. This is extremely frustrating because you have to retype in your SSO info.
Don’t bother 1/5
App is less than useless. It doesn’t work with most sites and crashes often. You’re better off just loading Okta on your regular computer browser as the app is far from ready for any sort of meaningful use.
The company I work for uses this app regularly and with recent updates the app seems to be glitchy. It doesn’t run smoothly and by that I mean the up and down swiping to scroll is not smooth anymore. It stutters. Please work out that internal bug please.
New update lagging 3/5
New update lagging bad
Can’t save attachments. Navigation is awful. Image resolution is horrible. Whoever thinks this is acceptable to release to the public should be ashamed of themselves. Trying to run this in Safari is also broken. This is worst then Windows 10.
One of the worst app I’ve used 1/5
No I forget my password button on the sign in page, couldn’t sign in at all
Tried to sign in using correct account name and password, but kept rejecting to sign me in
Doesn’t Work Properly 1/5
This app does not fit information in the screen properly. Instead the information on certain portions either can be seen or is jumbled.
Incompatible apps 3/5
Some of the apps especially service now must be optimized to fit for mobile use. It’s the same as opening Okta from the mobile browser which is difficult to use with so many missing functions like the global search which is crucial. Please consider this and it will be great to be able to use it in a better view than it actually is and then I would gladly make it a five star. Thank you.
Completely useless, none of the apps work properly
Stupid app 1/5
My school uses this and when I downloaded it nothing was popping up annoying
Easy to use - does exactly what it’s supposed to. I have no complaints.
Constantly fails on ios 1/5
Worked for one week. Ever since, it has consistently failed to run the apps from my organization and I end up having to use their web browser. I opt not use the mobile app as it is literally useless and is not a functional app by any means.
I HATE THIS APP. SO RIDICULOUSLY FRUSTRATING TO USE ITS PATHETIC
Poorly designed and useless 3/5
The title says it all. Update: I literally only got this app to do the mandatory verification step and it won’t even send me verification code.
Worst app / totally useless 1/5
The main site doesn’t work on the iPhone. So I figured I would get the app. But all the app does is direct you to the main site, which of course doesn’t work. It’s not really like an app at all. If I wanted to use the main site, I have Safari and I can go there all by myself. The point of an app is to function on mobile devices more easily; not just direct you right back to safari. The only way to do anything on the site is to go to my laptop and login. Can’t do ANYTHING from a mobile device.
Too many glitches 3/5
It is really useful to get access to my school website but for blackboard it is basically useless. I cannot click on the resources. When I scroll down to see them they go away and I cannot click on them. If they fix those issues I would be able to utilize this app much better.
Buggy garbage 1/5
UI/UX is weird. No FaceID Support. In-app browser doesn’t work well. No Safari integration. Really a crap product.
Good bug fixes 4/5
Just installed the latest version, great to see proper iPhone X display support (it’s no longer an odd stretched/scaled version of the iPhone 8 display).
The PIN keypad touch targets are finally fixed as well, that’s good to see.
Let’s see some feature updates like Touch/Face ID!!
Terrible for email 1/5
All I want to do with this app is read and send emails but it can barely do that. The interface is terrible and confusing, and suddenly it's only letting me open 1 email per sign in. Please fix!!
OKTA IS AWESOME 5/5
I love using this app to keep everything in one spot and be efficient on the go.
Horrible app, Okta is not even trying 1/5
I mean maybe make it so I don’t have to set it up from scratch every month for starters...
Update fixed login issues 4/5
By Mr. Shelby222
Update fixed the constant logout/ login problem... Now it just needs Touch ID support.
Most complex confusing app sign up process ever ! Haven’t been able to check pay-stubs or access to other functions . World class organization implements 2 Star Rated app. I feel like I just give my personal info to a 3rd party joke
Yet another pin to remember 1/5
I just downloaded the app, signed in, and the first thing the app asks me to do is create a pin with no explanation on what it’s for... why would I want to create another pin for me to forget... I thought this app was supposed to make logging in easier than the web interface? Immediately deleted the app. No thanks.
Hard to type PIN! 3/5
Can you make the PIN numbers have larger sensitivity zones? It’s remarkably difficult to enter a PIN when opening the app.
Constant reauthentication 1/5
With the latest release of this app running on iOS 10 on my iPhone 5S, Okta now asks me to reauthenticate via Duo every 5 minutes. It used to let me go hours or even days.
I don't want to upgrade iOS because Apple throttled your phone automagically. And I don't want to pay $1,000 for a new phone when this one is perfectly functional. But this is nearly unusable.
To say the situation is frustrating is an understatement.
So glitchy 2/5
This app is so glitchy especially it seems if there’s an update either from Okta or the company I work for. Constantly get errors doesn’t show what it should very unuser friendly. What a shame my company uses this. Same on computer as app
Awful! Always sends an error 1/5
App consistently gives the following error when I try to access services through the Seton Hall University portal:
Failed to parse target procedure bwskrqst.p_disp_request_dates: SIGNATURE (parameter names) MISMATCH
VARIABLES IN FORM NOT IN PROCEDURE: FROMHOME
NON-DEFAULT VARIABLES IN PROCEDURE NOT IN FORM:
This doesn’t even work. It’s so confusing and doesn’t send me a notification..
Needs work 1/5
I use it for time keeping for my job and the app isn’t at all intuitive. I select a day other than today to put hours to and it still has today’s date in the field that I have to then change. The time fields don’t have a way to preset them with a schedule I usually work so it’s necessary to change the time worked everyday. In order to put in one day of time you have to scroll up and down through cluttered fields and go back and fourth between multiple screens.
App still freezes when trying to access photo gallery on iOS.
5.10.1 broke ascents login 1/5
Now requires credentials to be entered twice to access the ascentis timesheet. Won’t save credentials for second login.
Needs TouchID Support 3/5
Overall a good application for getting access to work resources. However it needs two things to improve the quality.
1. TouchID and now FaceID support for easier login.
2. Add an automatic scaling option for the applications you select once signed in. For example, when using the Exchange app, the Okta app should request the Exchange mobile site. This would simplify the view and overall experience. Other Okta app links should be treated this way by default. If a mobile site is available, it should switch to it.
Continued access difficulties 1/5
Each app revision comes with lesser functionality...
1- used to have okta verify passcode import automatically from verify app on same device (gone)
2- used to be able to attach items to an email in OWA (Now the ‘working’ animation/wheel spins longer than you’re willing to wait)
3- timekeeping used to allow login (though clearly suboptimal, better than not entering my time until I have better access - gone)
... heck, we used to be able to login to a fingerprint protected okta app with just a 4-digit pin.... gone.
This is a great app idea that has been hurt these last few update cycles
Not Updated for iPhone X 1/5
Needs to be updated to support the iPhone X
By keysha cole
I downloaded this app over a month ago and still can’t log in! But even on my desktop
Better on the iPad - useful for quick tasks 4/5
By Dr. Quiet
I've found this to be useful for checking workday, salesforce and a few other platforms while in airports or with limited system access.
Please fix 1/5
By Devario B
For months I've always gotten an error that says "network error unable to establish a secure connection to Okta. No matching public key found." Only when I delete the app and reinstalled it will it work. Been stuck dealing with that for months still no fix.
No Issues now, works great! 5/5
All pervious issues with this app are now resolved. Works Great!
Not worth downloading 1/5
It takes for ever to authenticate sometime it does not even authenticate and it stays in the sign in page . App is worthless your better off signed on safari.
You have to enter http://yourcompany.okta, your user id and password every time you use the app. Plus you then have to enter another "verify" code on top of that. Not really any better than just logging into the 2-3 web apps the company uses. You would think any app like this would get on board with the times and allow Touch ID to truly simplify. So in this regard the okta app is a fail.
Having some problems 3/5
I like the app but on some pages the buttons are half under the blue banner and are unusable.
App support is not actually app support 1/5
App support would be helpful. Just directs you to a sales sight. Oh and let me just add.. you need adobe flash player for some functions which as we all know isn't available on iOS. If I could give this a zero I would
Total waste 1/5
The only reason I have this lousy program is because some stupid people at work require it to access material.