Great app with impressive support 5/5
I’ve been using this app for logging in in the mornings with my company for at least three years. It’s always been a great app, but there was a recent update that screwed things up for a while. I either wrote a negative review or message to support with the issues. It’s about two weeks later now, and everything I complained about is fixed. It’s all perfect again, I’m very impressed! Thanks for the great app and the excellent support!
Update lost all my data 1/5
Update to the app lost all of my data and there seems to be no way to reset it without deleting my accounts I was using Okta to verify. Terrible update and no way to contact Okta for help! Just use Microsoft Authenticator instead. Negative stars if I could rate it that low.
Most useless app ever 1/5
This was touted as an app that would make everything run more smoothly. Instead it has screwed up everything. This might be good software for office work, but as an app for Government employees it’s useless. I’m not impressed.
FastPass modal stays open after TouchID verification 1/5
Like other users, the FastPass modal stays open for me behind other windows after I verify with TouchID. It also snaps behind other windows so it's very hard to navigate to and exit it. Extremely annoying - multiple coworkers have the same issue and are using Duo push instead to avoid this problem. My IT department reached out to Okta support was met with a generic "reach out to your IT department" even though *they* are the IT department! Seems Okta doesn't care.
Leaving the model open after use is unacceptable 1/5
Whenever I use this app to validate a login, even though it is loaded as a menubar app, the app window stays open, to the settings page no less.
I find this user experience to be extremely frustrating and unnecessary.
Needs a Dro down menu for multiple employees 1/5
I work for $1 billion company that uses iPads to login we get logged out all day long and have to enter our names in each time. This app needs to drop down menus for different employees.
Watch support is bad 3/5
My company recently implemented a requirement to tap a number after approving a login. Ever since the change, the pop up to select a number hardly ever pops up on the watch. It just takes you to the screen with your codes. Really annoying.
Stays active in the background 1/5
Awful! Consumes battery life crazy! I only use it once to approve log in and it stays active in the background for 9 hours despite the background refresh being disabled!!
Too slow Apple Watch notification 1/5
The recent update made the Apple Watch approval unusable, it’s odd to hold your wrist up and looking when the approval flow is going to show up after you click review. Makes the Apple Watch experience annoying. At that point I already pulled out my iPhone to approve. It’s been consistently doing this not just one instance.
New iPhone 1/5
Will not work on a new iPhone up grade. Will not release old iphone8 IT help is pretty much useless as they do not speak English very good to understand . After many attempts to fix Okta i will not install on new devices.
Authenticate with push notification and a number flow is terrible 1/5
My employer implemented the push+number flow this week. We used to use push only but wanted to increase security. The flow for this on Apple Watch is TERRIBLE -
1. Notification arrives
2. Scroll down
3. Tap “Review”
4. Info about signon shows up and tap “Yes it is me”
5. Wait about 2 seconds for info to show up on browser and in notificaton
6. Tap the correct numbeer
7. Since this flow is now in the app rather than a notification, you then have to press the crown to exit the app back to the watch
Before it was just notification arrives and there was less text on screen so you could tap approve without scrolling down. I hope this can be improved in the future. Step 2 should be removed. Step 3 and 4 should be combined. Step 5 should be dramatically improved (our old vendor Duo was much faster). I’m not sure if it is possible but it would also be nice if the app could auto close after completing the flow so that step 7 isn’t necessary.
Garbage app 1/5
It’s strange how credit card companies and banks can do 2 step verifications by sending a message with a code without having to use 2 SEPARATE APPS! Got a new phone recently. Did the data transfer. Now this crap app doesn’t work. Tired of spending time trying to make this garbage app combo (Workday-also crap) work.
Having issues signing in. I have to scan a QR code to sign in every time because it doesn’t save my information. I can only get the QR code while at work. What’s the point when I need it for “on the go”? Ridiculous
Wish I could use it 1/5
A bit hard to use if your face id does not work on your phone, i wish there was a way to be able to use your password instead of face id.
Requires Face ID 1/5
I don’t use Face ID on my phone but this app requires it. Really frustrating because now I can’t get into my account to change two factor authentication.
By Casey Drummond
I used to love Okta. Now I have experienced multiple times where the system is so bad I can barely stand it. What is the point of having two step authentication if I also have to answer a security question each time I login? If the only way I can contact my it support team is through logging in through Okta, then I have no way to get help when I need it. Wish Okta would do better.
Watch App No Longer Works! 2/5
Before the update I could approve all push requests from my watch but it no longer works after the update. Now I have to locate my phone and approve from the app which is very inconvenient.
no prompt on macOS Monterey 12.5.1 1/5
When attempting to login via "Okta FastPass", it launches this app but I never get a TouchID prompt.
Less Clicks please 2/5
Please help by make this more efficient. Both on the iOS notification yes/no option only lasts a half a second before it changes to review. The watchOS notification only displays review. Please make this more efficient so we only have to long press the notification and the select yes/no without having to open the app and review and then select yes/no from within the app.
Very slow and annoying 2/5
Very slow and annoying
Good stuff 5/5
By Ms. Cincy..
It just works 5/5
By Jones Jinxy
Like breathing, it’s so easy and convenient to click and go with this app. I usually don’t have a lot of time to spare, so when I click into the application, I always have my phone with me. I have been able to authenticate to my desktop applications, programs, and even applications which require authentication from mobile apps. Seriously, what did we do without this? Are used to carry around the RSA key. Two thumbs up to this app!
By Ms KLBBB
Super easy to manage and helps me get working ASAP!
What an easy way to keep your 5/5
By Sandra Cooney
work data private and secure! It’s so easy to use and I’m totally confident that it’s only me using my workplace’s proprietary software. Keep up the excellent work, Okta!
Very good 5/5
By Tanha Haque
It works, very nice. (BORAT)
Dark Pattern Rating Prompt, Really? 1/5
By iOS Engineer
You guys should know better. You need to remove the dark pattern around eating prompts and always send it to the App Store prompt provided by Apple. 1-star review for using dark patterns. Do not deceive your users.
Love the Apple Watch integration 5/5
Don’t even need to pull phone out of my pocket. As someone who needs to verify identity every few hours this is so handy!
It works. Never had a problem 5/5
Quick, easy, and secure authentication. What would be better?
Smooth & consistent 5/5
Smooth & consistent
Make it easy to get to workday 5/5
By Major General Wenzee
Thanks Okta! Just make it easy to get back onto workday after checking “yes it’s me”.
Every Day 5/5
I just can’t see myself doing my work without it
Sometime verify notice come late 3/5
Sometimes verify notification came to my phone really late and it’s too late to verify.
The app is super simple and user friendly. It’s such a breeze.
Okay, but Apple Watch integration is lacking 3/5
It does what it’s supposed to do but the integration with Apple Watch is very basic. I’d like the app to allow Watch to handle all request, specify: 1) let me approve via Watch when I’m using my phone with another app, and 2) show me the code on my Watch rather than forcing me to use the app on my phone.
Very aggravating having to enter codes every time you log in to any site
Awesome app , safe and secure
Works great 5/5
But would really love the option to swap the “allow / deny” button locations :)
Works like a charm 5/5
By consumer saw
Reliable, no issues ever. Wish everything worked so well!
I understand the need for verification into system to stop user abuse from unlicensed users, however, there has to be a better way.
Cool way to verify 5/5
By respect media
Great App and Functionality 5/5
Out of all the apps I’ve had to download for work in order to get on the VPN, this is by far the best. It’s clean, works great when it pushes verification to your phone and was simple to set up. Thank you Okta for saving me from having to stress type a code every morning!
Okta Verify 5/5
By Noam Mayraz
Okta Verify works well for me, fast reaction and approval processing, I do appreciate the service. Noam Mayraz, PE. 817-501-3383.
Sometimes it doesn’t work 4/5
And you have to try a second time
Great program 5/5
I love this program!…secure…reliable…bravo OKTA and my Co for using it!
Repeated log in entries frustrating 3/5
Even after logging in it prompts to sign in again and again. Min. 2 times before accessing apps. Very frustrating
No one willingly uses Okta 1/5
We are all forced to use it for work and it’s awful and when we are forced to use outlook awful becomes more awful if that’s even possible.