Attempts to open, then it just closed 1/5
Company uses Okta verify. I have downloaded and used in the past but at some point the app just stopped opening when needed. I deleted from my phone and re-downloaded and installed from app store and it still attempts to open, then closes.
Migrated to a new iphone and the problem followed. Went into app settings in iphone and selected the option to remove account, still same problem.
Had my company reset my okta verify on their end, and this app still will not open. Can NEVER get to launch app and scan barcode.
Garbage. At least they also use Google Authenticator which actually works.
Update: latest version finally fixed and resolved my issue.
Face ID doesn’t work then no way to opt out 1/5
Why do I have to enable FaceID and if it doesn’t work, no way to enter code anymore? iPhone allow passcode if FaceID doesn’t work.
Difficult to use 1/5
This app is difficult to use and not user friendly. Consider going with someone else. Waste of time.
Incomplete and a waste of my phone’s storage space 1/5
By Sqwerly RN
When attempting to “add account” from a push authentication on my iPhone, you are prompted to enter a 6-digit code. However, the following digits are un-enterable in that prompt, whether by copy paste or manual typing — 1, 8, 9, 0. What kind of programmer did this I have no clue.
Horrible App 1/5
By Apping Crapping
Worst app that I have ever used !!!!!!!!!!
Time based OTP! Brilliant! 5/5
By Ape bird
Does what it is supposed to do. People with watch issues need to adjust their settings and stop complaining. Or just use the phone app and chill.
Doesn’t display all 6 digits on Apple Watch 2/5
iPhone version works fine, but the Apple Watch displays 4 digits followed by 2 dots. Fix it to show all 6 digits. Without that , it is useless on Apple Watch.
Apple Watch App Needs HELP 1/5
Please update the Apple Watch version of this app! We are BEGGING you! The iOS version of this app works as described, but the WatchOS version needs some serious updates to the user interface as the Two-Factor code that is generated is cut-off making it basically useless. Again, we are BEGGING you to please fix this!
Why can’t I input 1 and 9 in the passcode?! 1/5
Fix it plz!!!!!!
By Just too slow
This app is most ridiculous I have ever dealt with. How do you scan a bar code that is on you phone?
Only displays first four numbers on Apple Watch 44mm 2/5
It gets truncated.
What do you have against having easily readable numbers? 3/5
Prior release was very readable, with a clear countdown timer...no idea why it was decided to make the login code smaller, and make the timer harder to see? So much for UX testing!
Simple yet Useless 2/5
It’s really simple to use, which is great! But, when you create a new password, reset or something like that from work, you have to reset Okta through your company okta website...which you’re most likely trying to access from somewhere else besides work. That’s when it becomes useless. Would be better to send email or text confirmation for resetting.
Absolutely garbage app which only shows how garbage National University is for forcing me to use it.
Watch app is useless 3/5
By Wilson Q Luo
It doesn’t show the whole 6-digit on Apple watch
Does not add to widget on iPhone 2/5
Authy adds to widget to quickly access code
Misunderstanding Strict Policy as Product Gaps 5/5
By The Sauce 22
This is a great app.
The one star reviews are from end-users who are mistaking a strict configuration of Okta security Settings as product limitations.
This is not the case. Admins of Okta can set up MFA policies according to your individual risk profiles across environment.
It just works 5/5
I just figured out that I can just drag down the notification and approve the sign on without opening the app.
Nice but watch app is not good 4/5
By Cristian Grama
The app works fine on the phone. The watch app is only usable through the push notifications. When loading it on the app it does not show any code but just the blue circle.
By EA killl yourself
Just a lazy app that doesn’t do what it’s supposed to.
Touch ID Required! 1/5
Worst app ever... It says Touch ID Required while open app but I already use my Touch ID while open app. So It’s not working!
Watch App - almost perfect 3/5
Love the app, love being able to quickly pull up login codes on my Apple Watch (series 3) but unfortunately, nearly every time the full code isn’t shown on the watch; only the first 3 characters and “...”. Someone needs to check the font size used or something!
Great App 5/5
So much hate from the 1 star reviews where it’s clear they don’t know how things are supposed to work. This is a solid app. Push notifications are clear and it’s great to see the auth request geo location.
Crashes on Launch 4/5
After updating to 3.10.0 the app crashes on every launch on iPhone XS Max.
Constantly crashing requiring me to set it up again 1/5
Constantly crashing with push MFA, the fix is to clear your settings and set MFA up again. So frustrating....
Another thing I found odd is if you have preview turned on for notifications you can accept a push MFA request without unlocking your phone.
Locks you out 1/5
Puts the user in a loop and doesn't let him sign in or recover credentials in any way
Watch app needs what would be a simple update 3/5
iPhone app works fine (haven’t had to make new account or switch phones yet), but watch app is useless on 44 or 40mm apple watches. Maybe 1 time in 10 you can view all 6 digits, otherwise you see 0 or 4 digits. Appears as “xxxx..”.
Great. Yet another 2 factor app. 1/5
Why can’t we just use authy or google authenticator? C’mon people.
Yet another feature lacking 2FA app 1/5
There are a handful of generic 2FA apps that have great features including protection against lost phones. Why does okta need their own?
Google and Amazon are compatible with those other apps, does Okta really think they know more about security and can do it better than the giants?
Does not work. Can’t add an account...
Watch app doesn’t display complete number 2/5
I’ve loved the ability to use this app on my Apple Watch in the past, but since upgrading to the series 4 it only displays something like “1234...” with the last two numbers cut off... Given that the new display is larger, I’m not sure why this would happen. It’s totally useless on the watch now.
App is fine. Watch needs work 3/5
The Watch app likes to stop receiving the push notification. The push is what makes this app awesome when you’re logging in. If it stops working, I’ve had to disable and re-enable the use of the app in my account. The other watch issue is that if you need the 6 digit code, you can only see the first 4 numbers. Fix this and the app is 5 stars.
Stuck in some sort of limbo between creating and verifying my account. Super frustrating. So glad my company decided to use this 🙃🙃🙃🙃
Watch App is almost completely useless. 1/5
I *was* really excited to install this app on my watch.
My company uses Okta for dual verification and a quicker way to log in without have to constantly have my phone handy sounded awesome. So it’s pretty easy to imagine how disappointing it was to find that more than half the codes are too large to be fully displayed within the blue circle I’ve grown to loathe. Most of the time you only see the first 3 to 4 numbers.
I did find out that, every so often, a code containing certain digits that take up less space (like 1’s) will fully appear. Unfortunately those are not frequent enough so I’ve given up and gone back to google Authenticator. Please fix the app!! I would rate it 5 in a heartbeat if the one massive flaw was corrected.
Very poor performance on Apple Watch 1/5
This app works well on iPhone, but its a very bad app and doesn’t work most tries on Apple Watch
Awful - way to complicating 1/5
Awful app. Very very complicating
Okta Not Watch 1/5
On watch series 4 and WatchOS 5, Okta Verify DOES NOT WORK.
Time for an update
Still stuck lugging a phone around 2/5
Unfortunately they haven’t figured out how to make this work on cellular-capable apple watches - independent of your phone. You have to have your phone with you to get notifications/approve access on your watch. Okta is literally the only reason I have to carry a phone around all day. Please embrace modern tech, Okta. The fact that you haven't updated this app in six months says it all.
Works even for Google Auth Codes 5/5
No problems, even works for Google Auth Codes if you scan the qr code.
Phone App is Great. Watch app needs help. 2/5
I love the phone app portion. It’s my go to source for my company sent push authorizations as well as my password manager OTP. I love that I can approve from my watch. Which leads me to the reason I gave this app 2 stars.
The watch app is awful. You only get the first OTP. And that ONE that you get, or at least that I get, is cut off with ellipses. So in short. The OTP portion of the watch app is useless. It would also be nice if it was formatted to fit the Series 4.
If they can fix this problem, this app would definitely be 5 stars.
Fickle, unreliable 1/5
The Okta system, which so many of have to use, doesn’t seem to play well with this application. It works very intermittently: often I get gibberish errors. This doesn’t seem as robust as other systems.
Just works 5/5
One of the easiest MFA apps I’ve used
What a piece of crap. Get new phone and only get barcode option with no email. Endless loop. Very poor design. Can’t wait to replace
Broken on iOS12 1/5
Push notifications for 2FA no longer work as of iOS12. And given that the last update was half a year ago, it’s safe to say that Okta is paying attention to whether their tools actually work.
Doesn’t work on IOS 12 or iPhone XS 1/5
Doesn’t work on IOS 12 or iPhone XS
Blank circle with no numbers
This is amazing.. don’t read the ignorant 1-star reviewers 5/5
First, let me address the big 1-star reviewer on this page.. if you get a new phone, first delete your accounts from the Okta Verify app on the old phone and you’ll be good. Second, your admin needs to reset your MFA in order to add the new phone. If Okta allowed you to just keep adding new devices to your account for Okta Verify pushes, what’s the point of MFA? Any hacker will add your account to their phone then!
Now, for the product itself. Okta Verify is a brilliant app and service that delivers best in breed MFA authentication for users. And this app does a lot under the hood for which you should thank your IT admin for adopting Okta. The service is always on and always working.
Bad implementation 1/5
Apple watch implementation is essentially non-functional on Apple Watch 4.
On the new Apple watch (44mm) only shows 4 digits (are you supposed to guess the last two digits?). Changing the font size only lasts for the first time you view the app, then it goes back to the latest digits. Does not receive alerts (yes I validated notifications were on).
Update: Was able to receive the push to the watch by turning off send push automatically. Still don't get the alert on the Apple watch. Must open app on watch, then the push is received. Keeping the rating because of poor design and implementation.
On iPhone app: Can't delete an existing profile within the app, must go to settings and clear account info, uninstalling/re-installing app, or you have to add a second profile to delete the first.