Great. Yet another 2 factor app. 1/5
Why can’t we just use authy or google authenticator? C’mon people.
Attempts to open, then it just closed 1/5
Company uses Okta verify. I have downloaded and used in the past but at some point the app just stopped opening when needed. I deleted from my phone and re-downloaded and installed from app store and it still attempts to open, then closes.
Migrated to a new iphone and the problem followed. Went into app settings in iphone and selected the option to remove account, still same problem.
Had my company reset my okta verify on their end, and this app still will not open. Can NEVER get to launch app and scan barcode.
Garbage. At least they also use Google Authenticator which actually works.
Yet another feature lacking 2FA app 1/5
There are a handful of generic 2FA apps that have great features including protection against lost phones. Why does okta need their own?
Google and Amazon are compatible with those other apps, does Okta really think they know more about security and can do it better than the giants?
Does not work. Can’t add an account...
Watch app doesn’t display complete number 2/5
I’ve loved the ability to use this app on my Apple Watch in the past, but since upgrading to the series 4 it only displays something like “1234...” with the last two numbers cut off... Given that the new display is larger, I’m not sure why this would happen. It’s totally useless on the watch now.
App is fine. Watch needs work 3/5
The Watch app likes to stop receiving the push notification. The push is what makes this app awesome when you’re logging in. If it stops working, I’ve had to disable and re-enable the use of the app in my account. The other watch issue is that if you need the 6 digit code, you can only see the first 4 numbers. Fix this and the app is 5 stars.
Stuck in some sort of limbo between creating and verifying my account. Super frustrating. So glad my company decided to use this 🙃🙃🙃🙃
Watch App is almost completely useless. 1/5
I *was* really excited to install this app on my watch.
My company uses Okta for dual verification and a quicker way to log in without have to constantly have my phone handy sounded awesome. So it’s pretty easy to imagine how disappointing it was to find that more than half the codes are too large to be fully displayed within the blue circle I’ve grown to loathe. Most of the time you only see the first 3 to 4 numbers.
I did find out that, every so often, a code containing certain digits that take up less space (like 1’s) will fully appear. Unfortunately those are not frequent enough so I’ve given up and gone back to google Authenticator. Please fix the app!! I would rate it 5 in a heartbeat if the one massive flaw was corrected.
Very poor performance on Apple Watch 1/5
This app works well on iPhone, but its a very bad app and doesn’t work most tries on Apple Watch
Awful - way to complicating 1/5
Awful app. Very very complicating
Okta Not Watch 1/5
On watch series 4 and WatchOS 5, Okta Verify DOES NOT WORK.
Time for an update
Still stuck lugging a phone around 2/5
Unfortunately they haven’t figured out how to make this work on cellular-capable apple watches - independent of your phone. You have to have your phone with you to get notifications/approve access on your watch. Okta is literally the only reason I have to carry a phone around all day. Please embrace modern tech, Okta. The fact that you haven't updated this app in six months says it all.
Works even for Google Auth Codes 5/5
No problems, even works for Google Auth Codes if you scan the qr code.
Phone App is Great. Watch app needs help. 2/5
I love the phone app portion. It’s my go to source for my company sent push authorizations as well as my password manager OTP. I love that I can approve from my watch. Which leads me to the reason I gave this app 2 stars.
The watch app is awful. You only get the first OTP. And that ONE that you get, or at least that I get, is cut off with ellipses. So in short. The OTP portion of the watch app is useless. It would also be nice if it was formatted to fit the Series 4.
If they can fix this problem, this app would definitely be 5 stars.
Fickle, unreliable 1/5
The Okta system, which so many of have to use, doesn’t seem to play well with this application. It works very intermittently: often I get gibberish errors. This doesn’t seem as robust as other systems.
Just works 5/5
One of the easiest MFA apps I’ve used
What a piece of crap. Get new phone and only get barcode option with no email. Endless loop. Very poor design. Can’t wait to replace
Broken on iOS12 1/5
Push notifications for 2FA no longer work as of iOS12. And given that the last update was half a year ago, it’s safe to say that Okta is paying attention to whether their tools actually work.
Doesn’t work on IOS 12 or iPhone XS 1/5
Doesn’t work on IOS 12 or iPhone XS
Blank circle with no numbers
This is amazing.. don’t read the ignorant 1-star reviewers 5/5
First, let me address the big 1-star reviewer on this page.. if you get a new phone, first delete your accounts from the Okta Verify app on the old phone and you’ll be good. Second, your admin needs to reset your MFA in order to add the new phone. If Okta allowed you to just keep adding new devices to your account for Okta Verify pushes, what’s the point of MFA? Any hacker will add your account to their phone then!
Now, for the product itself. Okta Verify is a brilliant app and service that delivers best in breed MFA authentication for users. And this app does a lot under the hood for which you should thank your IT admin for adopting Okta. The service is always on and always working.
Bad implementation 1/5
Apple watch implementation is essentially non-functional on Apple Watch 4.
On the new Apple watch (44mm) only shows 4 digits (are you supposed to guess the last two digits?). Changing the font size only lasts for the first time you view the app, then it goes back to the latest digits. Does not receive alerts (yes I validated notifications were on).
Update: Was able to receive the push to the watch by turning off send push automatically. Still don't get the alert on the Apple watch. Must open app on watch, then the push is received. Keeping the rating because of poor design and implementation.
On iPhone app: Can't delete an existing profile within the app, must go to settings and clear account info, uninstalling/re-installing app, or you have to add a second profile to delete the first.
Apple Watch 38mm 3/5
The text for the OTP is ellipsized on Apple Watch 38mm, FYI.
Makes life easy 5/5
Does exactly what it’s supposed to do. Logs me into my work apps and makes life easy. No complaints.
Works as intended. No issues. 5/5
My personal experience has been great. I do not understand what all these low reviews are about. ¯\_(ツ)_/¯
Killed Watch Battery 1/5
Installed automatically on my watch. First thought: how convenient. Had to uninstall it after my watch battery kept dying prematurely. I won’t trust it on my phone either.
Avoid at all costs 1/5
By Infrequent rater
I was forced to set it up. Okta kept asking me to set it up even after I set it up. Okta *broke its own web site* reminding me to set it up. 404 errors galore. I made the mistake of disabling Google Authenticator MFA to see if that would shut it up. Now I’m locked out of my account. Quite the dumpster fire, this app.
IOS Incompatible 1/5
By O'Sullivan Family
Does not work with Apple products.
Actually I just found out that the company I work for,Hydrite Chemical,is dropping OKTA all together because of these issues that we are having. So you can delete my review.
Poor performance and lacking almost everyday of my work life.
This app has made access to my Workflow account impossible. Thanks.
Useless app. Does not work for me and no support. Too difficult to figure out!
Great app 5/5
This is super convenient for me at work!
Not working 1/5
Wasted my time
Circuitous login. “Authentication Approval” leads to the same screen for approval again. Absolutely useless.
Worst app ever 1/5
If I could give zero stars, I would. Just because I get a new phone I can no longer use the app. No access to my work email anymore. Clicking “help” in the app is the most useless thing ever. Thanks for explaining to me all of the steps I have already went through.
Never use 1/5
It is the worst app. I am having the same problem as many. Just don’t use.
Does not work well on Apple 3 38mm 1/5
By Jey Raja
The verification code is not displayed.
so useless after restarting or getting a new phone. I hate it and now I can’t use any online services for work.
They do zero QA. The app is broken.
Mindblowingly stupid authentication flow 1/5
Heads up: if you delete this after installing it and setting it up, you’ve effectively locked yourself out of anything that requires 2FA. To reinstall it you need to have a 2FA code which, spoiler alert, comes from that app. An admin has to reset MFA on your account. I recommend setting this app up on an android emulator or old phone. Don’t know how his passed beta.
Works fine 5/5
Not sure if reviewers here aren't given proper instructions on how to use this app or what. It works great for me!
Secure MFA 5/5
Easy to use, easy to set up, much more secure than SMS or email. Push notifications work great.
The app is crashing with iOS 10 iPhone 6s 1/5
Cannot say anything about the app, it simply not working for me, it seems like crash. Must to give a rate... 💩💩💩
Immediately crashes when opened on iOS 10.3 1/5
By Andrew Plummer Raphael
Immediately crashes when opened on iOS 10.3
Can't even open it 1/5
By Anything that happens can be told through a musical number
I need this app for work but I can't even get the app to start up without crashing. I've tried redownloading it and resetting my phone but nothing works.
Decent/consistent app, but some embarrassing faults 3/5
Not quite sure where all the vitriol for this app comes from, I’ve been a daily user for about 2 years and rarely have operational or server-based issues with push notifications or codes not working.
I’m also an IT admin and it seems that most of the negative reviews fall into 2 categories:
1- “I don’t like that my work makes me do this.” Ok! Fair enough – but that’s an issue to take up with your employer, not Okta.
2- General issues with having to re-enroll with a QR code. That is how these apps (Okta Verify/Duo/Google Auth) are designed!! You must contact your employer’s IT dept to reset for you. The app is not designed to be repeatedly deleted and re-added by the user. Just keep it installed on your device!
That being said, the app does have a glaring fault:
The “iPhone X update” to make this full screen is just a scaled up version of the existing interface. Come on Okta!! Don’t be lazy, it looks sloppy. Really shows poorly on your UI/UX teams.
Doesn't even open the app it just crashes!
Dead end app 1/5
I recently had to reinstall the app due to my phone being wiped, and unfortunately I can no longer access the codes needed to view my work documents. Another user mentioned the same issue I was having- I’m prompted to scan a bar code, however there is no bar code to scan! I’m unable to view my documents outside of my work network, which I find incredibly frustrating.
Please fix this issue.