Swing Dresses 5/5
By Lady "B" Squad
Comfortable quick easy care and great travel dress
I really like the way the app works. But when it comes to shipping, they say it will be there one day and takes another 2 weeks.
Slow app 3/5
Needs to be tweaked a little. When scrolling it’s shows the same thing several times. Kinda slow
Great and easy to use 5/5
Filter isn’t working 3/5
Filtering stopped working for some reason. Super annoying.
Fatima bahrain 5/5
By fati manama
It has cute clothes and my mom used to buy it for me and it is cheap
Online ordering 5/5
By Sister Navajo Jo
I ALWAYS have trouble navigating this app to place order and include promotions ie. “Free Shipping At Checkout”! It took me 40 minutes, back and forth, re-entering information before it was correct and “Free Shipping” was applied. I LOVE Old Navy app, but ordering is extremely frustrating for someone 76 years old. Things kept appearing for Hill City which had totally different shipping charges.😠
Old Navy app 5/5
super user friendly and lots of options
So many sales and so beneficial!! Love all the options for my family
Amazing clothes and prices! 5/5
Old navy has the best clothing options for myself and my family! I absolutely love and adore shopping here for my daughter!
New update not good 1/5
Since the new update I CANNOT LOG IN ON MY APP!!!! It’s super frustrating. It asks me to to log on via the actual website to verify my identity but does not have an area to do so. So now I can’t use the app.
Girls Bottoms and Tops 5/5
By Grandmah Jenan
Great Looks! Great Prices!
Best brand 5/5
By j seed haha
I don’t usually write reviews but this one definitely deserve a good one. The quality of their products and the prices are very reasonable. There is I always something I like in this store or online. Thank you Old Navy 🙂🥳
Online purchase 5/5
Awesome I love it!
I LOVE Old Navy 5/5
Old Navy is my go-to for my son and I! They always have the cutest clothes and great prices!
Love the app 5/5
Gets the job done. Very sleek. Doesn’t glitch.
Always love the old navy app! 5/5
The old navy app is so easy to use. I can always find my size and the items always come how they are pictured! The deals make it so I know if there is one going on and can easily be applied at checkout
All in all 5/5
It is fast and easy to navigate, I wish it had the function to choose how I want to see the merchandise eg. Show price low to high and give me a opportunity to use the Code on checkout. I think I have to dig a little deeper.
Love this app 5/5
By Ugh, Grrr
Makes it easy to see what’s available in site and to make online purchases!
On line shop 5/5
This is really great at this time, what I ordered is things I have bought before and love.
Always needs refreshing 1/5
App will not stay open long enough to shop, sometimes even to sign in. You cannot access the favorites sections or favorite anything. It has really gone downhill since so first dawn loaded it. The website won’t let access my favorites either.
By Old Navy Senior Chief.
Love the way old Navy made there Jeans. The material is awesome. Salute to Old Navy.
This app is amazing love how easy and fast it is!
Happy shirts make a happy day 5/5
We love Old Navy graphic tees....😊😊We love the graphics and we love the variety of colors. The shirts are made well(just as important) 👍Keep them coming.. These shirts are more fun to collect than stamps😂😂😂👍👍
Convenient, fast, & effortless!
Love the ON App! 5/5
Makes shopping so easy and it tracks the rewards for me! I love it!
I love my old navy card can sit at home and shop with app. I rate old navy a 10 out of 10
Long time customer 5/5
I have been ordering from old navy online for many years for my family. Lately though the customer service has gone down hill. They have been screwing up my orders. My last order I had ordered a $40 hoodie and instead they sent me a $16 t shirt. It’s been a week and I still haven’t even received my refund.
Hard to navigate - very slow - where did pick up in store button go? Used it on my last purchase and now it has disappeared. Have to stop looking at the app and website. Totally stinks and aggravates me every time.
Have to sign back in every time 2/5
How is it that you’ve still never figured out how to let users stay logged in to your app? Every day I use it, every day I have to log in again. My bank doesn’t keep such ridiculous security restrictions.
Super convenient!! 5/5
I am an ON shopper. I used to have great difficulty navigating the site on my phone with the conventional methods, like google and safari. It would take forever to Load. And even bump me off. So frustrating!!! It all stopped once I got the app. The app could not be easier to use!!! It takes me to wherever I want to search. Has the pics at the top to swipe, I can enlarge the pics and zoom in for greater detail if I want. And it shows you everything you need to see if you scroll down, like product details size guide, even local availability and reviews. The only suggestion I would have if any is that I can’t leave a review on the app. I have to exit and go to the traditional desktop site to leave a review which is annoying. I want to be able to do everything on the app. Other then that, the app is truly perfect. You can checkout with the greatest of ease. And I really like that it stores my order history so I can search what size of an item I purchased several months ago for example. Or track my order easily. Plus I don’t have to remember my password. Just use my thumbprint. It’s is perfect!! Thank you!!!!
App does not work 1/5
I used to love this app. It was so easy to use. But lately nothing works. Keeps saying something went wrong. I thought it was my phone. But seeing other reviews I know it’s not just me. I contacted Old Navy for help they gave me a few suggestions. But in the end said if it still doesn’t work just use the website. Then why do they even have an app? Honestly I used to buy more when it worked. Now I just gave up trying to use it. And I don’t go through the trouble of using the website either.
Returns are painful 1/5
Don’t offer a QR Code for USPS to print the label because this is not a commonly offered support at the post office. I went to three different USPS offices and finally gave up to come home and print the label myself. Your return system is a hassle.
By Ramya Oif
Perfect for anyone who wants to take a quick shop or stroll. Super Helpful!💜
Having Issues With “My Favorites” Button 4/5
Unfortunately this has been an ongoing issue of mine since I’ve had the Old Navy app for 3 years now. For some reason whenever I go to “My Favorites” I always get a message that says “Something went wrong. We weren’t able to complete your request. Refresh to try again”. I’m not sure why this keeps happening when I’m trying to access my favorites but right now it’s now allowing me to see my favorites at all.
Ms Nydia Goyanes 5/5
Great quality in clothes! Love the variety
Love it! 5/5
The app is super convenient and very easy to navigate. Love all the choices I can find in the app. Check out is quick and easy. LOVE IT!
I would rather use regular website 3/5
Every time I try to use the app it's tells me ”something went wrong” literally over and over...seems like it doesn't even take. Min for it to start. If it doesn't get fixed soon then I will only use the website cause when I am growing it is very frustrating
Pleased customer 5/5
The Old Navy app is so easy to use and is always my go to for clothing options for my toddler. We love Old Navy!
Somehow this app has gotten worse over the years smh my favorites won't load, I keep getting the something went wrong message, and sometimes it logs me out completely out and doesn't remember my touch ID. 100% pure trash.
I couldn’t load my Super Cash which was annoying 3/5
Great app BUTTTTTT...... 4/5
It’s a great app. I love shopping through the app but lately it’s been saying “Something went wrong” every couple of minutes and sometimes more then that. Also, what happened to the favorite section? I love being able to put stuff in the favorites.
Super easy! 5/5
This app makes shopping fun and it’s easy to use your old navy cash!
Makes you log in... over and over! 3/5
Unlike most other apps that allow you to stay logged in when toggling between tabs, or uses touch login, my app makes me log in over and over again every single session! I love the user friendliness overall, but this feature feels like a bug vs. a security feature meant to protect users, and impacts the app experience a lot! You should put it in the development queue and fix it! And at least, allow the user to save their user name so they don’t have to re-enter that every time too!
Love the app BUT 3/5
Love using the old navy app but there’s nothing like shopping at the mall for the extra discounted prices. I’m a bargain shopper and I find that the clearance section is waaay better in store than online. Also when searching through the website I found that there is no sort option. It would be great if the app added the option to organize the search results from low priced items to highest.
Pretty good 4/5
By Everybody 2.0
Works fine now