Me encanta la ropa de old navy
Love old Navy 5/5
Easy to use and easy to navigate!
Free clothes!!! 5/5
By L Teel
Just got 3 free cardigans using my rewards!!!
Love it 5/5
Love old navy 5/5
By candy shop28
Always find what I need at old navy I’m never disappointed!!
Old navy review 5/5
By the navy review
It’s really easy to use and no glitches or anything which is very nice about this app.
I switch online to the app ASAP. I felt comfortable putting in my information to but with the app vs online. It immediately transferred everything I had in my shopping cart from online to the app so I don’t have to look for everything all over again!!!!
Love it. 5/5
Can’t believe the prices
caution** may cause extra shopping 🤪 5/5
I don’t live close to a store so having the app makes it so easy to find great options for the whole family. The hardest part is waiting for packages to arrive. Returns are easy too so if something doesn’t fit I send it back no problem
Awesome Service 5/5
By Giselle of Baglady Bundles
Customer Service was awesome. My packages always come on time and I never have to return anything.
Best Ever 5/5
Old Navy has the best clothes, awesome deals & the app makes it so easy to shop from home for a mom with little ones!
Old Navy 5/5
I have been an old navy fan for many years, love the company, clothing and price. The app is very easy and convenient, I can shop on the go don’t need to try on anything or deal with the long lines. Definitely recommend the app!!
Love Old Navy Online 5/5
I love the fact that every time I order something I know the size and fit will always be the same. Old Navy is my go to online shopping site for jeans and more.
They have what I was looking for 5/5
Easy access, found what I needed for my 2 occasions and easy steps!
I love it !!!! 5/5
It’s fantastic,,just grab your pc and shop !!!!!😁
Mrs Davis 5/5
I love everything I get from old navy!!!
Especially love your deals
Good to me 5/5
By team hendrick
There very easy to work with. Will everything in there power to get what you want exactly. Very helpful kind hearted pplz that work with you.
The Old Navy app leaves no room for questioning on how much your discounts are, how much your shipping will be and the descriptions of the items in your cart! Love it! ♥️
Buying online for store pickup doesn’t work 1/5
By Bay Area Dad
I bought and paid for the clothes online using the app. I placed a combined order for clothes to be picked up at my local store, and others were to be delivered to my address. The ones that were supposed to be mailed were delivered. I also received an email stating that they were on their way, complete with a tracking number. However, the ones that were supposed to be picked up from my local Old Navy store I did not receive at all.
Firstly, I didn’t receive an email to let me know when I could pick them up. Secondly, I went to my local Old Navy store (the one I selected for pick-up) to inquire about my online order for pick-up since it has been 14 days since my order was placed and I didn’t receive any email or call from Old Navy regarding the store pickup part or my order. They said that my order was returned for non-pickup. The problem is, I never received a notification that they were ready to be picked up. And they mentioned that if I wanted to buy them again, I would have to give my credit card information to someone over the phone at the store. In no way was I going to casually give my credit card number to someone over the phone at the Old Navy store. Thirdly, there wasn’t any paper trail of what had happened. So I requested for some kind of receipt. I waited an hour at the store while the cashier and supervisor were sorting this thing out. I didn’t leave until I had a paper receipt in hand stating the returned items with a corresponding refund.
In short, Old Navy online purchases for store pickup is a disaster and a waste of time. It is also unsafe for the customer’s credit card information. This I would not recommend at all.
The app is very easy to use. It is more convenient than the website.
Beautiful cloths :) and the design.
Mrs Teresa Walters 5/5
I love old navy clothes. They are great quality and when on clearance I can purchase so much more for my money. I also love shopping in the old navy stores. My husband is a veteran and we get a small discount for that in the stores. I wish we could also get that discount on line. That would be so great. Thanks Old Navy for the discounts and great clothes.
I love Old Navy 5/5
There is only one place where I can shop for me and my girls. They have an array of sizes along with beautiful styles. This is one place I am willing to spend.
My Store! 5/5
Since I got a job and was more financially on my own and was able to buy my own clothes Old Navy was one of first place I shopped. Its my go to store for all styles and season I love this App comes handy for the deals and easy setup to buy and have things shipped to your house. Many products to choose from!
Promo code 4/5
By Nikki Leaks
I could not use the promo code, every time I typed it in it went away.
Awesome Update 5/5
Very easy and efficient Love the App!!
Great app 5/5
I really like the app. It’s so convenient. I can easily buy online for in store pickup in a snap. Very satisfied.
Love the improved app 5/5
They have made it much easier to shop with the new app. When adding an item it doesn’t clear what you are looking at, so if you want to add another size or color it is easy. Many other improvements. Thanks!
Efficient App 4/5
I love that you can search amongst brands and create one cart. The feature I would love to see added = the ability to filter by availability by location so you can - in a pinch - order and pay for a last-minute gift and pick it easily up in the store.
Old Navy App 1/5
Usually love the Old Navy app. However, the last two days I have been extremely disappointed. I could never submit my order through the app because a message kept popping up stating, “Oops! Looks like our wires are crossed.” I had to end up getting on the desktop version to purchase. When I did that, it had cleared out my shopping bag completely and moved all of my items to saved—extremely frustrating. In addition, I have tried to sign on this evening and check the status of my order, but every time I try to sign on, it will sign me in and then sign me right back out. I am not sure what is wrong, but it is very aggravating.
Easy peasy 5/5
I like how I can switch to any brand. Also like the convince of checking my card and rewards.
Love that Tall is available thx 4/5
Love that I’m able to get tall very much needed! Thx
Site is easier still needs a bit of an improvement by making things very simple! Love my OLD NAVY!
In love 5/5
Awesome I liked to shop these store I recommend totally! I loved it thank u guys for your deals .
The Old Navy App is GREAT! 5/5
I can shop, manage my Old Navy credit card, and view my rewards all in one spot! Since I have gotten the app, I have used it nonstop and I will continue to do so! Kudos, Old Navy for making a great app!
Old navy 5/5
I love old navy , such cute clothes & at great prices that everyone can afford
Constantly has errors 2/5
The app is always having errors. I’m so tired of it!! I can’t even place an order. So frustrating especially because I shop at old navy all the time.
App Not Working 3/5
I haven’t had a problem with the Old Navy App until today. At checkout I input my Old Navy credit card information and clicked on “Next” and it showed the round pinwheel for a few seconds and then it went away but the page didn’t switch to the next page; there was no error, no “you forgot a few more details”, nothing. I tried it a few more times (signing out, signing back in, closing app completely and opening it up, checking the card number was input correctly, etc.) it wouldn’t go to the “Review” tab. Finally I decided to order through the actual website and it worked perfectly.
Easy to navigate ! Quick and simple 5/5
By Calico Marie
First of all, thank you Old Navy for having Tall clothing, because without this option I’d be living in a world of undersized clothing ☺️. Finding what I need is always simple, not costly, and arrives quickly.
Store vs. App 2/5
Although I do enjoy the promotions offered on the website/app, it is absolutely ridiculous of Old Navy to not honor the same discount in the store. I have to purchase an item in the parking lot on the app and pick it up in store to be able to use the discount???
Freezes up 3/5
The app freezes up and requires me to close out often. Needs work
By Alexis Nicole Longerbeam
I absolutely love old navy they always have really amazing prices and everyone I go there I am very satisfied with everything I get
It’s so easy it’s dangerous! 5/5
Love the app because it’s so easy to navigate and check out items that are on sale! We love the baby clothes!!
My daughter loves it! 5/5
By Jenna Migrawski
My daughter has been shopping at old navy for years she loves it. Old Navy has the perfect clothes for everyone she now has kids and half of their closet came from Old Navy! ❤️❤️
Awesome prices,, good fit 5/5
My kids love old navy clothes
Great fit and awesome experience. Never fails to flatter
Please fix the My Order link. Doesn’t work anymore. Thanks
I use this app often. Functional but not perfect. It's very frustrating to have to login every time you open the app. Like some reviewers, I also had issue with being locked out for overly attempting to login with the wrong sign in details. I have been forced several times to change my password. After the latest update, the Promo Codes has been glitchy. Code will work for a few seconds and then disappear. I will then have to retype it over and over again to know my total amount. The app (even website) doesn't have sorting options. I don't get that. In this day and age, who doesn't add that to their retail website. What snob. I hate having to browse EVERYTHING and keep seeing redundant items as I scroll down. Add a lowest to highest price (vv), lowest to highest ratings (vv), newly listed option. My god.
Edit: app has been working fine but since the new update, the pic of the products do not show up in the cart. It works in the website though. I like how we can see how much has been discounted with each code put in. And it doesn’t disappear once the code has been added.
For 3 or 4 purchases now that I had to use the web version for checkout. Whenever I checkout using the app, “something went wrong” will show up. It is somewhat inconvenient as I am always on my app for browsing but when I’m ready to purchase them, I have to use a the web version. What’s the point then?
Lisa from NC 5/5
By sexy granny of 4
Love my favorite store
Great clothes for young and old
Stay signed in option? 2/5
App runs fine but is there no way for me to choose to stay signed into this app? If not, I think this might be the only app I use that doesn’t offer that option. It doesn’t sound like much but it’s SO annoying and actually detours me from using the app sometimes!