Curbside pickup 5/5
My food was delicious and the service was outstanding! The attention to the preparation and timeliness made the experience exceptional.
Stopped working 1/5
I dont know what happened I never had a problem before but recently the app tells me the restaurant doesn’t carry what I add to the cart to go. I had to go in person to the restaurant and speak to someone about the app luckily they took my order there. Please fix the app!!!
Favorite restaurant 5/5
By Michael LeAnn
Love the food! It’s been my favorite restaurant for years!
Problems with scrolling and going to the payment page 1/5
The app is glitchy. You can’t scroll on the Home Screen, when you finish ordering it wouldn’t go to check out (stayed stuck on the location) and when you type instructions in the dialog box, it won’t scroll so you can see what you are typing. I’ve complained about this before with no resolve. It feels as though they put this app together without actually testing it. I’ll be glad to provide you with further information them troubleshoot.
Not user friendly 2/5
The food is good but the app is not user friendly at all. It’s really difficult to use. There are no back arrows so if you click on an item you can’t get out of it and I can’t find where to get to my basket so we ultimately just had to use the website on a computer which is much better i recommend not even bothering trying to figure out this app.
Missing our salad 3/5
By Dobie mom of 2
Everything was great except our salad was missing. I didn’t realize until I got home which is 25 miles away
The Worst 1/5
Don’t waist your time
Is there an option for delivery ?
The past two times we've wanted to place a ToGo order using the app, we've essentially lost our place "in line". It goes something like this: I add all of the items in my cart. By the time I'm finished with all of the options and customizations and payment, it says my order has not gone through to the restaurant. No reason given. Not to mention it's now 10 minutes after the original promised time. So then I go to my computer to go to the website and by that time another 10 minutes - no, it said 20 minutes for some reason so now we're up to a half hour - after the original time. Once again, Olive Garden lost our business because it took the app too long to process everything.
Super glitchy don’t try to use it 1/5
If you add an item to the cart the “item added!” banner doesn’t go away and it covers all the necessary navigational tools at the top of the screen. So you can’t go backward out a category without restarting the app, and if you click on an item you HAVE to add it to your cart because the “x” is covered. I ended up deleting it and using the website.
It doesn’t work. You cannot login to place an order. The only redeeming feature is that you can view the menu.
I just wish when I ordered the family meal it came with breadsticks. Otherwise the food was delicious.
Great service inside or curbside! 5/5
By Pervez Sr
Served when promised!
What should be added 1/5
By Vianca R
Olive Garden you should add DELIVERY!! add olive garden to doordash IM begging you. ADD DELIVERY.
When your put on the list your NOT on the list just suggested
Worse App Worse Sevice 1/5
Logged on at home to secure a spot....app said no wait time. Showed up (10 minutes) and the wait was 25 minutes. Made this known to the hostess and showed her our line in the app and her response was the app wasn’t accurate! Seriously!?!? Why does corporate have an app?!?! Needless to say we won’t be going back!
By um mnk
Lovely curbside experience. Plan to do it again
Cannot sign in 2/5
Have an account and can sign in through Safari, but when tried on app, it said “unable to process your request please try again”. Tried many times, deleted the app and installed again, still got the same message. Please solve the problem.
Family to go dinners are excellent 5/5
By Cindy in Chandler
Great value, easy to order/pickup, tasty dinner/kids happy. Will do this again !
Pretty good, but... 3/5
The overall feel of the app is good. What I absolutely don’t like is that there are so few options for customization. It is impossible to order something when I want sauce on the side, or even no sauce. Or no parsley. I can only order “off the shelf” items and that is a big minus for me.
My Favorite Place♥️ 5/5
By TLC Mobile DJ Services
I don’t see any meats on the menu 5/5
Is no meat on the menu
Unable to use multiple gift cards 1/5
The app does not allow use of multiple gift cards when checking out, whereas online allows it.
This app is horrible! 1/5
Nothing on the app works. If you click on order, it’s says not available. If you click on join waitlist, it says not available. If you try to place a future order, guess what, not available.
Thank u 5/5
Everything was great thank u so much
Cant log in 2/5
I haven’t been able to log in at all not even once since I’ve downloaded the app. It gives me an error message and asks me to try again later.
No way to order chicken and shrimp Alfredo 3/5
App works okay but there is no way to add shrimp to chicken Alfredo or chicken to shrimp Alfredo.
Payment needs work 1/5
Does not accept Apple Pay. Users don't want to have a different account for every restaurant they order from. I just want to pick my food and click Apple Pay. But even then, the 'card scanning' function does not recognize the new credit card format that has the numbers on the back(with no recess). A lot of unecessary typing.
Now Charging for Soup with Kids Meals 3/5
We visited Olive Garden in West Springfield, MA recently and were charged $6.79 for a bowl of soup that used to be included with her meal. She always orders the same thing, and we’ve never been charged extra. When I inquired with the waitress, she told me they’d recently started charging for the soup or salad with kids meals. That would have been a nice mention when the soup was ordered! An up charge is one thing, but the soup cost as much as the meal (drink also not included).
By Golden Monster
Cannot checkout 1/5
The app doesn’t allow for checkout, frustrating.
Terrible App 1/5
So many bugs and can’t order my food. I end up calling or going online to to place my order.
Won’t add a credit card 1/5
I haven’t been able to use this app yet. When I put card information in and then hit the add button nothing happens
By The Regal Gormet
The APP seldom works right
Never works 1/5
We’ve tried ordering from the app and it never works. Always very slow & glitchy. The one time it did, it changed our pick up time & our food wasn’t ready when we arrived.
Needs help 1/5
If something is added to the cart, a banner appears at the top saying “added” and it never goes away. Unable to navigate back to the menu or go to my bag to check out unless I close the app and reload. Have to do this with every add.
Cannot sign in 1/5
Second time trying after deleting a year ago, but it will not let me log in. I did the forgot password several times, I can log in online but not on the app! Frustrating
By cant get threw😡
Love it fast nice people love the Olive Garden ❤️
App Needs Improvement 1/5
Attempted to place an order tonight and got an error message twice. I don’t recall the exact error but something like the order failed to go through to the restaurant. We said forget it, picked up food from a drive through and went home. About an hour later we get a call from someone at Olive Garden wanting to know if we were going to pick up our food! My husband explained what happened and they canceled the order. I checked the app and our order is still in the “cart” just like it like it never went through. But I checked my email and sure enough there is an order confirmation. So frustrating!
Huntsville Olive Garden - Top Notch Service 5/5
Olive Garden App is very user friendly & efficient.
The staff/management at Huntsville Olive Garden are AMAZING! Thank you for making curbside pick-up so easy & accommodating; much appreciation for the great food & customer service!! Brandi G.
Checking in means????? Nothing you have to check in again. 1/5
Checking in means????? Nothing you have to check in again.
App is ok, but needs improvements. 4/5
By Slick 1
The Olive Garden app is ok, but could use some improvements. The app doesn’t allow payments for dine-in meals. Adding gift cards to account settings defeats the purpose since the app won’t allow customers to pay for dine-in meals. App doesn’t allow customers to add in previous visits for credit.
Consistently Tasty 5/5
Used a gift card on the App, they gave me a time, rolled in, hit a link sent to my phone to ask what spot I’m in and they came right out. It was pretty easy. It’s def on the list of things that are Right with OG 🤙
Good food & Service 5/5
The food & Service is always very good.
Checkout does not work with iPhone 12 Pro 1/5
Checkout Does Not Work with iPhone 12 Pro. Please fix. Works fine on my old iPhone XS but not iPhone 12 Pro. Checkout blinks but never advances to payment. Have not been able
To order Togo on iPhone 12 pro. Have to keep calling it in or using wife’s iPhone XS to order. Please fix.
Do this obvious thing 1/5
Hide the lunch options from the menu when they are not available on Sundays or other days.
Add Apple Pay support and PayPal support.
Won’t let me log in. 1/5
Just downloaded the App. It won’t even let me log in. I already had set up an account online, but the app wouldn’t process the login information. I double checked that I entered everything correctly, but still NO access to my account via the app. Kinda makes it useless 😐
Amazing evening, dinner, dessert, service, experience 5/5
By Mike & Marie
My wife, Marie, and I just had the most amazing evening at the Olive Garden in Brighton, Michigan. The dinner was delicious, but the service from our waiter, Josh, was exceptional. He seemed to anticipate our every need. My iced tea refills arrived just as I was finishing up the previous glass. He checked on us quite often but was never intrusive. Wen it came time to order dessert, we could sense his disappointment at having to tell us that the lemon dessert we usually get is no longer available. We highly recommend this particular Olive Garden AND Josh for a waiter. You will not be disappointed.
S***** App 1/5
App never lets me order food.