Awesome, hot good , quick service! 5/5
Definitely will do online ordering in the future .
At Olive Garden at merrillville in 1/5
First I called for call ahead seating they said I did not need so we came we had to wait about 20.minutes then we ordered our food just as I was putting dressing on here came the food an the Bathroom was Very Nasty I said something they did send a girl in but I over heard her say it was clean. Now for the good thing our waitress were great an the food was good but they did make it fresh thanks
Loved it 4/5
Only used it once so far but it was easy to navigate and got my food early!
The food is good but the app is a nightmare to use. Especially with this new update. Completely useless, can’t upload new cards, can’t even select a saved card. Keeps displaying error messages. After thirty minutes gave up and used the website.
Don’t get me wrong, I love Olive Garden but it has some stuff to work on. On my first page where it says welcome back (your name) it has two options, order to go or join wait list. Since I have chosen a preferred location it cuts off the option for me to click join wait list. I would scroll to click it but the app doesn’t let me scroll. Which makes me have to do it the long way. Next I was trying to get rid of my account because I no longer use it and want to just make a new one under my name, number, and email. But the thing is, I CANT FIND THE DELETE ACCOUNT BUTTON ANYWHERE LIKE OTHER APPS! So I am stuck with this account and have no way to remove it. I am a little saddened that this is happening but I just hope they fix these problems soon!
Great app 5/5
By Cobalt 11
I’ve used the app to order to go - great experience and something I use all the time now. Thanks Olive Garden
Love Olive Garden,but this app... ugh. 2/5
I was so excited to get this app because I was told I could put gift cards on there (I hate carrying a bunch of cards around) but after I added my card we had gone to eat and I tried to pay at the restaurant but it wouldn’t allow me to use the gift card. I live an hour away from any Olive Garden so ordering to-go isn’t an option so now I have a $50 gift card I can’t use. What am I gonna do now???
Great service! 5/5
By Ton Mac
Great service and friendly people!
Just downloaded app, wouldn’t let me enter my birthdate so I completed it with the incorrect date hoping to edit later. Nope! No ability to edit the birthdate after creation.
Wait list feature useless 1/5
By Old Man Withers
Went to my local Olive Garden (Olathe KS) on Saturday and faced a 75 minute wait so didn’t eat there that time. Decided to download this app and use the Wait List feature on Monday night, had hopes it would be much better.
At 6pm joined wait list and the app said expected wait time 61-75 minutes. Arrived at the restaurant about 7:05pm as 12th place on the list. Checked in with the hostess and was informed wait time would be 60-70 minutes. I told her about the app and that we’d already waited 65 minutes but was told that everyone else waiting also had checked in on the app so we’d have to wait the full time. Left the restaurant and don’t plan to ever return.
Please tell me what is the point of the wait list in the app? It appears to have zero function whatsoever.
ToGo order 5/5
Speedy ToGo service. Very pleasant workers.
Join wait list! HaHa 1/5
I checked in via the app. It stated a 15-20 minute wait for 2 people. Once we arrived and checked in, the hostess stated the wait was 30-45 minutes.
Not working 1/5
Glitches and needs a lot of work 1/5
The seating feature is horrid. Aside from that, the app is glitchy and needs a lot of work. Don’t waste your time. What a shame. I expected better.
Best Take Out!! 5/5
Our meal was packed and reviewed with us before we left. Ordering via the app allows you to select what plates utensils ect that you need. I only wish you could order extras from the app.... like extra dressing or to have them put the cheese on your salad instead of using the cheese in packets. Service was amazing!! They didn’t forget the mints 🤩!! Be sure to order at least an hour before you need your food!!
App is inaccessible with voiceover 1/5
I am totally blind and I use voiceover to read and navigate the screen. When I launch this app, all it tells me is that it has 4 pages.
I,m unable to do anything else with this app.
Great Experience! 5/5
Effortless Ordered and Picked up process.
Needs a ton of work 1/5
The app have trouble taking orders and worth yet taking the payment , keep saying i have no payment method stored and should pay in store ,
Repeatedly got an error message trying to input CC 2/5
Can’t tell correct wait time 1/5
By Free Cell classic
As we were DRIVING INTO the parking lot at our local Olive Garden I checked the wait list for 3 people and it said “No wait”.
Less than a minute later as we stopped at the hostess stand and asked for a table for 3 people, she asked our name to add us to the wait list. She said there was a 15-20 MINUTE WAIT!! We left.
As we got into our car I checked the app again and it STILL said, “NO WAIT”
No Rewards 1/5
Without the ability to see or use my rewards, the app is useless for ordering. Therefore it is not worth keeping on my phone as I still have to use the website to order.
Tech do not know what a valid email address is 1/5
Tried to sign up so I could join the wait list as I drove there. I could not sign up because the email address that I created over a decade ago was marked as invalid. So to the dev team, yes you can have a dot before the @.
Thank you for replying back and updating your app, I am able to log in now using the dash key.
Don’t like the app 2/5
App freezes and crashes all the time. When you click on an item to order it often times says not available. Has problems checking out. Don’t like the app at all. If not for the rewards I wouldn’t have it.
Fast and Easy 4/5
Great, but I wish they had an option for club soda or sparkling water on the beverage choices. It still took me sometime to put in my card information even though there is a card reader. Pretty easy, pictures of the food are great and my food was ready when the app said it would be.
Points in the app? 3/5
Your app needs to show more like past purchases, points, coupons, etc.
I should be able to do everything from the app which I cannot.
Great setup! 5/5
By Leggy innings
Beats dine in after long work week.
Love being able to join the waitlist! 5/5
I love being able to join the waitlist and see where I am! I have a 9 month old so this helps us get in and out faster on Saturday nights!!!
NOT WORTH ALL THE HASSLE 1/5
Downloaded app believing it would be a good app as we frequent Olive Garden often.
Was in process of adding a credit card (3 times) and it deleted it all three times ... deleted app!
This app is pretty easy to use and makes ordering online very easy, but the specials are not in any way updated.
I have to order online on my browser if I want to have a special, which defeats the whole purpose of the app.
This is a very first world problem but it’s just an inconvenience.
One little thing makes the app unusable. 3/5
We love Olive Garden and the app is fantastic but I really hope someone sees this.. On the kids chicken fingers and pasta: My daughter will not eat red sauce so we always get butter/garlic when we go in the restaurant however, there is no way to edit that I this app. I know it's minor but it forces me to call every time and makes the app useless for me. Knowing kids are picky, I imagine in but alone in this. I would love to not have to call for this simple change.
Easy to use except for adding a debt card for payment 4/5
By Mike ip6s+
This app has a good design for a good user experience. I had a hell of a time adding a card for payment though. After a few people looked at it and did the same thing it still would take any card. I finally got it to work but did nothing different, just kept trying.
Perfect in every way!
Fantastic App & Fantastic Restaurant 5/5
By Tahmee Lee
I’m never disappointed when it comes to ordering & receiving from Olive Garden...
Friendly staff & easy to use app...
Thank you for being all around fabulous.
We order out all the time, due to our work schedule, and it’s nice to know that everything will be perfect. Thanks again.
I still use web to order 2/5
By SATX Lady
Unfortunately, the web app does not give you the same customization options that you get on the web so I still order from the web instead of the app.
Join the line 1/5
I have tried multiple times to join the line at different locations and it never works. It always says cannot process your request at this time try again later. What’s the point of this function if it doesn’t work? I’ve had the app for months and every time this happens.
Useless Since Can’t Get Past Location 1/5
Can’t even attempt to place an order for pickup because can’t choose a location nor let it find me with location services on. If I keep getting sent back to same screen to choose that or an error message when I attempt to select location, then the app is useless.
App always has errors 1/5
App never works when I need to order. An error always pops up when I tap on a location or when I tap on my order status that I had to order from the website.
Unable to process your request at this moment. Please retry again. 2/5
By another dissatisfied customer
“Unable to process your request at this moment. Please retry again. [OK]”
..that annoying pop up I saw when completing an order. Finally went through after a few dozen [OK] clicks. Connection was good and yes I had sufficient funds. Can be a good app if more testing was done before public release.
Don’t bother checking in with the app 2/5
It’s an okay app for checking opening and closing times of your local restaurant (of course there always google maps), and looking at your loyalty points. However, there’s no point to using the app to get on the “wait list” ahead of time. I did so, was told by the app I was 23rd on the list and there’s a 30 minute wait, got in the car and drove 20 minutes to the restaurant, and by that time I was... 26th in line!!! Isn’t that neat? Guess what they told me the wait time was once I was at the restaurant? 30 minutes. So, yeah. Don’t bother checking in ahead of time.
Broken App + Store Customer Service = Going to Applebee’s 1/5
It won’t let me add items to a togo order. I tried three times. Each time I started the order, the app said 30 minutes until pickup. After the third time, I gave up and just called your Cheyenne Wyoming store to place the order. They said it would be now an hour. When I changed my mind and didn’t want to wait, she hung up on me. Get your crap together.
Worthless App 1/5
This app does not work, every request cannot be processed, cant locate your location or anything else. Spend some money and develop a proper app.
Needs Work 3/5
I had the older version of the app, and I tried to log in and it said my email was not valid. So I tried to create an account and when I get to birthday it populated today’s date and wouldn’t let you change to your real birthday.
Blasdell, NY Olive Garden Missing 1/5
The app doesn’t show my Olive Garden. Was there last night... did it burn down again? Maybe this app thinks so.
Loaded my ecards on the app and they’re there....with the amount showing on the front, but you can’t click on it...won’t turn over to scan the back of the cards, so....waitress couldn’t use it and it can’t scan on their little black thingy on the table. Worthless app in this regard. Thanks a lot. :o(
Easy to use but could use some improvements 4/5
Improvement is needed for the create your own pasta. If someone would like to add vegetables, the option needs to be made available for the complete veggie option and individual veggies — broccoli, spinach, tomatoes, roasted tomatoes, etc.
Please fix your reservation system. Times are inaccurate. Need some help, feeding little impatient kids.
Great but needs work! 3/5
I did use the app once to join the wait list and that was great! And I’ve used it a few times for online ordering, but when I need to update my card information, it will not let me. I want to delete a card and add a new one. And when I tried to order with a card I did have on file.. it was saying the payment type wasn’t chosen. I do enjoy that I can save favorites, even if the item is no longer available (the limited time offerings.) then it’s a great reminder to look for them next time they offer that particular dish! I also tried to edit my card information on the website and it didn’t work.
Would not rely on this app as useful source to check in on the waitlist. In the app we were given an a 25 minute wait time. Get to the restaurant only to be told it doesn’t matter if we checked in the wait is 50 minutes. After 50 minutes told we had just “checked in 18 minutes ago” and it would be another hour. Very unreliable experience