The olive Gardens latest app is super user friendly, very easy to order.
Worst app ever 1/5
I have a lot of apps for different places but this is by far the worst. It constantly logs me out, then when I go to log back in it always says I have the wrong password. After going through this process about 3-4 times I am finally able to log in. Now though it has locked my account, won’t send a rest password link and nobody to contact. If you want headaches, frustration to a point of throwing your phone download this app!
Not satisfactory 2/5
With IOS 16.3.1 (& previous iOS) on my multiple latest iOS devices continuously states problem and can't open. It's quicker to call restaurant to place pickup order. To many bugs with the app. Latest app download 3/2023, also states problem when opening app.
Made a second order with PayPal because of msg 1/5
This is horrible, this thing makes a second order 5 hours later because it’s glitchy
All around Great! 5/5
Great service, the quality of the food and the atmosphere. Very nice spot!
Online waitlist 4/5
By T.C. From NM
Joined waitlist and ended up waiting much longer than expected based on original estimated time
Wonderful food and atmosphere 5/5
By Pug Master
Wonderful food and atmosphere
By Waitlist concern
my son-in-law walked into your restaurant in Nampa and put in his name for a party of six and was told by the hostess that it would be a 30 to 45 minute wait. About five minutes later I put my name on the waitlist on the app as I was driving to a restaurant and we had a 10 minute wait. according to your hostess your two systems do not talk to each other. My question is why do you even have a waitlist it’s useless. Please have someone respond to my question. My email is mickiej413.com Thank you.
Does not work with my iPhone 14 pro 1/5
“Sorry there’s a problem completing your request. Please try again later” keeps popping up.
The book ahead setting doesn’t work 1/5
When we arrived no one had any idea we had used the app for seating, useless.
Too many bugs. 1/5
This app doesn’t know what to do half the time. I order something then it asks me for the CVV so then I put it in then it says that the time is going to be move so I’m like okay, then it asks me to put the CVV again but then it froze. So I restart the app and put in the CVV and now it charged me for 2 orders when I only ordered one. The screen that pops up when you order something didn’t pop up the first time so I assumed it didn’t go through since it required me to put the CVV again. Now I have to pay for the other order which came with 2 more of what I wanted and have no way of canceling it. What a waste of money, thanks Olive Garden. Technology is just down the drain.
Dont trust wait list info - call instead 1/5
Dont trust wait list info - call instead
Great service 5/5
Loved our waiter Gabe. Nice, outgoing, friendly and very professional as well as capable.
Waitlist time 1/5
The waitlist times are never accurate. It constantly underestimates how long the wait is. It’s pretty much a useless feature. I looked on the app and website several times to join the waitlist, it said no wait time. Even checked the wait time from the parking lot before walking in to the restaurant, still said no wait. Walk in to the restaurant and it’s a 25-30 minute wait. This part of the website and app is useless
Always good!!!! 5/5
I love the fettuccine and order meatballs with it
Poor Service! 1/5
The Service was very unprofessional!
App is useless 1/5
Wait list on app doesn’t coincide/communicate with restaurant. When we spoke to employees about it upon our arrival indicating we already added our name to wait list via the app, we were told “sorry, but there’s a problem with the app and our location (Lake Oswego, OR) they don’t “speak” to each other.
Also, the app advertises:
Add to wait list (doesn’t work well)
Order and save to-go orders for future (okay this seems to work)
See what’s on the menu (already know what’s on the menu as we are frequent diners). Anyone who wants the app will likely be familiar with the menu)
And more (what’s more? Purchasing and using gift cards?)
When will OG have a loyalty program like Old Spaghetti Factory that encourages me to keep coming back? This is huge fail, in my opinion.
Download the app… still will is not operating.
The app will not let you move on to order unless you’re willing to add your card to your profile. You should be able to submit a payment and then order, not be required to save your information on Dardens network to order through the app.
Cannot order in app 2/5
Ordering in app hasn’t worked for at least a few weeks. Keep getting an error saying the order didn’t go through to the restaurant then tells me the bottom item on the cart list is not available. It will keep doing this and removing items from the cart.
Won’t take birth date 2/5
Hated it. Hard to sign up!!!
Love Olive Garden 5/5
By Kicks Karen
One of our go-to’s restaurants for pasta and amazing salads!!m
Waitlist doesn’t work 1/5
I clicked to add myself to the waitlist when the estimated wait time was 20 minutes and I was 20 minutes away. Got there in exactly 20 minutes and the hostess at the stand acted like the system has timed me out. I had the text and everything, but they still made me wait the 35-40 minutes.
Good food except too much salt and offensive service. 2/5
Had 3 different entrees and they were well prepared: not overcooked, not much greasy and actually quite tasteful, EXCEPT everything was so salty that we literally had to scrub off a quarter of a teaspoonful of salt from the bread. It’s quite unhealthy.
We mentioned it to the wait staff but he just turned away without saying anything. It was hard to get his attention to get some paper napkins and more hot water, so we had to ask other staff passing by. Yet he started coming around towards the end and collected the 20% tip anyway.
We ended up eating only one third of the food and brought five little boxes of leftovers. My wife will “re-cook” them to make them edible. Waste of money and huge disappointment.
We always liked the Olive Gardens for the authenticity of the Italian dishes but eating at this particular Olive Gardens in Elk Grove was a big disappointment. I don’t know what is wrong with them but we will probably stay away from this place until I read some good reviews about them. We will not recommend this place to anyone.
Awesome food 5/5
Your menu is the best. Love your food
Seating Problem 1/5
The Olive Garden on US 41 in Fort Myers, Fl. has a terrible seating problem. When you enter, there are always three or more people at the front attempting to seat you. 99% of the time I have to wait even though there are MANY open tables available. They make seating a real chaotic and unpleasant experience. They stand and discuss it as if they were planning some major event! The one in Cape Coral, on Pine Island Road, on the other hand, is wonderful. You walk in, one person greets and seats you, usually immediately without drama or chaos. Such a difference!!! Atmosphere is also much better at the Cape Coral one.
Poor customer service 2/5
By Emelda Perez
The server it was like forget in us to come and ask if we need something else or refill nothing
Great food 5/5
The server was great and so was the food
God forbid you try to edit your cart and delete items.
Made a reservation on the app and got here and was told they don’t do reservations 1/5
I’m the tile
The best waiters/customer service at the Whittier location.
Worst App Ever! 1/5
By sun news customer
This stupid app very rarely works. Other restaurants end up getting my order because it doesn’t work when I try to order food.
Error Messages 1/5
Keep getting error messages unable to place orders
Missing Family Soup Options 2/5
By Old Wolf of Belgarath Tower
If I go to the web, I have the option to order the soup in either 1/2 or 1 gallon quantities. On the app, it only has the option of buying it by the bowl.
Poor app. 2/5
By 123 Luke 456
It tell you to arrive on time but it does give that to you as an option.
Faulty address system 1/5
Trying to order a large catering order, but every time I enter the address, it does come up with the correct address, but when I click on it, it just goes away so there is no way to order, I guess I’ll have to have someone else cater it because I have no time for this foolishness☹️
Bad app 1/5
Horrible app. Never works
Online check in 1/5
By olive garden fan
Your online check in is not updated and is giving false waiting time on the app :/
Apple Pay not working 1/5
After update when i tried paying with Apple Pay the app says “update billing information” in red. All information is valid & successful recent purchases. This is an issue with the app.
Olive Garden 5/5
By heartland andy
Everything is excellent chicken Alfredo is awesome breadsticks are yummy
Y’all have gottttt to update this app. Whenever I use it I swear it feels like I’m on my old iPod on an app that hasn’t been updated in 10 years. For the love of everything in this world, she neeeeeeds an updating.
Should be a ZERO star. Won’t let me order 🥺🤯 1/5
Updated my iso & now OG’s app will not let me order… very disappointed and HUNGRY. Had to go with a different restaurant.
No more olive garden 1/5
Funny how I cannot use more than 1 olive garden gift card at a time… I have 2 $15 cards…the app told me to use another payment method after $15 was applied. I could use both at Long Horn…. I won’t eat Olive Garden again….Great way to lose money
Good food - terrible service 2/5
By LJ and Ang
Huge group of older church ladies 5/5
Kimberly was our waitress and she was so patient and kind while she waited on our huge group of ladies. She was a champ!
Too much SPAM 1/5
The app needs the ability to configure notifications (ex account info, order info vs marketing spam). I want to receive notifications about my order but I don’t care if it is “National Breadstick Day”.
NO DELIVERY ALLOWED WITH APP 1/5
Their app doesn’t let you order for delivery! How ridiculous! You can only order delivery via their website, and even so, you have to place your delivery order BEFORE 5 PM for NEXT DAY delivery! That is the most ridiculous thing I’ve ever heard. In this day and age when all other restaurants offer delivery this restaurant is behind the times! They are a stuck up restaurant serving cheap pasta that shouldn’t even cost more than five dollars a plate. Useless App too, deleted!
Wait List issues 1/5
I checked on the ap and was told at the restaurant they don’t take check ins and now my wait is starting over. Not dry happy with that!
Kicked off waitlist 2/5
So after waiting an hour we are k Ike’s off wait list only to ask host and be told oh I don’t see you on the list! Yea we were booted! She then says they have issues with the app actually working! I’m sitting in my car hangry as can be! What’s the point of online checkin on an app if you get booted and have to wait another hour! This all is crap!